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HS
How will I know how much tokens I will receive?

You will receive as per the holding you had at the snapshot time. ​ For example: Snapshot time: 23 Feb 2023 16:00 hours Your holding; 100 BTC at snapshot time Airdrop Ratio: 1 for every 100 held. ​ You will receive 1 Airdrop token. ​ For now you can check the holding just before the snapshot time, v

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Airdrop

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Can fine imposed under section 13 be recovered in the event of default?

Yes. Section 69 of the Prevention of Money Laundering Act, 2002, provides that where any fine or penalty imposed on any person is not paid within six months from the day of imposition of fine or penalty, the Director or any other officer-authorised by him in this behalf may proceed to recover the am

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What are follow-up scams?

Scammers are always looking to take advantage when you’re in a vulnerable circumstance. In some cases, they might try to extract more money from you through a follow-up scam. For example, they might pretend to be from a law enforcement agency offering to investigate your scam and retrieve your money

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Security Tips

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What is CDD?

CDD stands for Customer Due Diligence, which is a process used by Reporting Entities to verify the identity of their customers and assess the risk of money laundering and terrorist financing.

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PMLA Rules from a User POV

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Who is covered by the CIPF?

All registered CoinDCX users holding assets on the platform are covered by the CIPF, subject to fund policy terms.

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Trust & Transparency Centre

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Can there be multiple authorized signatory?

To maintain a streamlined onboarding process and ensure compliance, we currently allow only one authorized signatory to log in and complete the onboarding journey. We cannot link multiple accounts to a single user ID. ​ We understand that this may pose limitations for some users who have multiple au

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Enterprise Onboarding

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Can I lock fiat currency like USD or INR as collateralized assets?

No, we only accept BTC, ETH, XRP and USDT to lock as collaterals. To deposit these 4 cryptos, go to Funds > Deposit where your crypto deposit address can be found.

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Margin Trading

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How will I know if the balance is credited?

You can always check your wallet balance or the "others" tab of your trade report to see a credit entry of the transaction. Moreover, we will also share customized details of the conversion via email.

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Delisting

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What type of user activity is considered unauthorized?

Examples include: ​ Submitting false Travel Rule details knowingly Using unverified or third-party wallets without proof of ownership Sending or receiving crypto deposits/withdrawals to or from sanctioned individuals or jurisdictions Transacting with illegal gambling or other illicit platforms Suspi

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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What other options do I get when my positions are open?

CoinDCX provides you the option of adding or removing leverage and adding multiple target prices of exiting the position while the position is open. For more details, please check https://coindcx.com/intro-to-margin-trading

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Margin Trading

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Can I change or remove a nomination?

Absolutely! You have the flexibility to modify or update your nominee details as many times as needed. Additionally, you can also cancel or delete the current nominee and add a new one whenever you wish. Here's a simple guide on how to make changes to your nominee details on CoinDCX: ​ 1. Log in to

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Nomination

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What is Total Returns %?

It is the percentage of total profit or loss for all coins that you currently hold. Kindly note the total returns % may vary at the time of actual selling as per the constantly changing market value.

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Portfolio Value

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What is Current Buying price?

It is the current market buying price of the coin. Kindly note the current buying price may vary at the time of actual buying as per the constantly changing market value.

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Portfolio Value

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Why should I use CoinDCX?

Users can easily and effortlessly buy, sell, send, receive and store a range of cryptos like Bitcoin, Ethereum, Ripple, etc. all using a single app which is exceptionally friendly and comfortable to use. You do not have to go through the hassle of entering your trades in the order book. All your ord

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Trading on CoinDCX

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What updates are coming to the Invest Section?

The section will now be renamed the “Coins” Section. Tabs for Watchlist, Categories, and All will be available.

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CoinDCX Unified App

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Why is video verification required for crypto transactions?

If you are using a self-custody wallet, we may ask you to complete a quick video verification. This helps confirm that the wallet belongs to you and is not being misused.

Knowledge Base Article

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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How is nomination helpful?

Choosing a nominee is a thoughtful way to ensure smooth transitions within the family in case the account holder passes away. It makes the process of transferring your crypto assets much easier and straightforward during a difficult time, preventing any potential conflicts among family members.

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Nomination

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Can an NRI be a nominee?

Certainly! Absolutely, an Non-Resident Indian (NRI) can be nominated, taking into account the current regulations in effect at any given time.

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Nomination

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Are Reward Hub banners still available?

Yes, the Reward Hub banner will be available in both light and dark themes.

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CoinDCX Unified App

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What changes can I expect in the Account Section?

A new Appearance Tab to manage light and dark themes. A Fee Structure section displaying VIP fee tiers. Updated Funds is showing only the base fiat currency balance.

Knowledge Base Article

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CoinDCX Unified App

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24