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C
Can fine imposed under section 13 be recovered in the event of default?

Yes. Section 69 of the Prevention of Money Laundering Act, 2002, provides that where any fine or penalty imposed on any person is not paid within six months from the day of imposition of fine or penalty, the Director or any other officer-authorised by him in this behalf may proceed to recover the am

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What are the benefits of SIP?

Discipline: Systematic Investment Plan (SIP) instalments are made at regular intervals, i.e. weekly on a predetermined day. This disciplinary approach of regular investments is of big advantage to the investor as he/she doesn’t need to actively track the market.Convenience: SIP is a hassle-free proc

Knowledge Base Article

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Systematic Investment Plan (SIP)

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What is Locked Margin?

Locked Margin is the amount that you will lock in the exchange to start trading Futures. When you suffer a loss on a Futures position, CoinDCX requires you to allocate more funds to return the margin to the original locked-in margin level. This amount required to return the balance to the original l

Knowledge Base Article

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Futures Trading

C
Is there an expiration date for the Web3 Points earned?

There is no expiry date on your earned points. In case of any updates, you will be notified accordingly.

Knowledge Base Article

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Okto Points

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What documents need to be submitted to the Reporting Entity for Client Due Diligence (client is a trust)?

Where the client is a trust, it shall submit to the reporting entity the certified copies of the following documents or the equivalent e-documents thereof, namely: ​ (i) registration certificate; (ii) trust deed; (iii) Permanent Account Number or Form No.60 of the trust; and (iv) such documents as a

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

C
Can we add any token from CoinDCX to CoinDCX Web 3 and vice versa?

You have the flexibility to transfer tokens from a curated selection. This initial list comprises USDT, USDC, and several native tokens, with plans to expand it soon.

Knowledge Base Article

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Transfer

C
How safe are my funds during trading?

Even when you place trades, your assets remain fully backed in reserves. Orders and margins are managed within the exchange systems, but custody stays secure. Just as your shares are safe in your Demat account while you trade them on any broker, your crypto remains secure in custody while you trade

Knowledge Base Article

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Trust & Transparency Centre

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Will I be charged gas fees for trading tokens?

Yes, gas fees apply to all blockchain transactions.

Knowledge Base Article

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Transfer

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Can I transfer crypto directly to that address on-chain? Will it show up in my Web3 wallet portfolio?

Web3 Wallet does not allow deposits from external sources. If you send crypto to your Web3 wallet address, it won’t show up in your portfolio.

Knowledge Base Article

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WEB 3 Custody

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Can an NRI be a nominee?

Certainly! Absolutely, an Non-Resident Indian (NRI) can be nominated, taking into account the current regulations in effect at any given time.

Knowledge Base Article

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Nomination

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Can I make deposits/withdrawals on CoinDCX without completing my KYC?

To enjoy the convenience of depositing or withdrawing crypto and INR, it's important for users to complete their KYC (Know Your Customer) process. This helps ensure a secure and smooth experience for everyone.

Knowledge Base Article

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Verification

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Why do I need a recovery file?

The recovery file is crucial for maintaining access to your Web3 account if you change or lose access to your email. Without this file, you risk losing access to your Web3 assets permanently. Always back up the file in a secure location.

Knowledge Base Article

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WEB 3 Recovery

C
What is AUC (Assets Under Custody)?

AUC is the total value of all customer crypto assets held with CoinDCX. You can think of it like the way your Demat account shows the total value of your shares - here it reflects your crypto holdings of CoinDCX, fully backed by reserves.

Knowledge Base Article

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Trust & Transparency Centre

C
What is the difference between limit & market orders?

The difference between the two order types is quite simple. Limit orders enable you to enter a position at a price determined by you, with no actual guarantee of execution. While market orders are those which execute upon your order immediately but the price may be different by the time your order i

Knowledge Base Article

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Futures Trading

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What should I do with my funds after they are unlocked?

Given the funds have been unlocked, you can choose how you would like to use them. This may include trading, withdrawing, or exploring other available products on the platform based on your preference.

Knowledge Base Article

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Latest Updates on Advanced Earn

C
Is KYC mandatory for new users starting July 01, 2022?

Yes, all users will have to mandatorily complete their KYC process on/or before July 1, 2022, in order to make any transaction (Buy/Sell) on CoinDCX. We would urge you to complete your KYC well in advance, to avoid any delays.

Knowledge Base Article

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TDS for CoinDCX Pro Users

C
Why do I see Insufficient balance error?

Kindly note that your wallets contain insufficient balance to buy/sell an order. We request you to please refer to the wallet balance while placing the order. Note: Order value = Price x Qty.

Knowledge Base Article

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Trading on CoinDCX

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How can I create a CoinDCX Web 3 account if I don't have a Google account?

CoinDCX Web 3 account creation currently requires a Google account. If you don't have one, you can easily sign up for a Google account to proceed with creating your CoinDCX Web 3 account.

Knowledge Base Article

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Getting Started

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Can I get more information on the Okto token? When would the Airdrop happen for the Okto token?

The Airdrop date for the Okto token is still being finalized by the team. We will update you once we have more details.

Knowledge Base Article

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Getting Started

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Who is covered by the CIPF?

All registered CoinDCX users holding assets on the platform are covered by the CIPF, subject to fund policy terms.

Knowledge Base Article

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Trust & Transparency Centre

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The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
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*Certified in India for May 2023-24