Can't find what you're looking for?

Ask a question

Search Results (1.2K)

Relevance
Selected Relevance
C
Can I use someone else's PAN card?

No. The PAN card must belong to the person creating the CoinDCX account. Using another person's PAN or identity documents is not permitted.

Knowledge Base Article

 • 

Sign Up: Creating Your CoinDCX Account

C
Can I use a different bank account than the one currently active on my UPI app?

Yes. When you are redirected to the UPI app (e.g., GPay or PhonePe) to pay the ₹1, you can select a different bank account linked within that UPI app before making the payment. We will verify whichever account you use to pay the ₹1.

Knowledge Base Article

 • 

Verify Bank Account Using UPI

C
Is this the same as buying US stocks or actual stock futures?

No, this is not the same as buying US stocks or holding actual shares. These are perpetual futures contracts, not spot stocks. This means: You do not own the underlying stock You do not get shareholder rights, dividends, or voting rights Your profit or loss depends on price movement, leverage, fundi

Knowledge Base Article

 • 

Global Futures

C
Is TDS applicable on every crypto transaction?

TDS applicability depends on the type of transaction: INR Trading Pairs, TDS is applicable on all sell orders in Spot and Insta markets. Crypto-to-Crypto (C2C) Trading Pairs, TDS is applicable on both sides of the trade because one crypto asset is being exchanged for another

Knowledge Base Article

 • 

Tax Deducted at Source (TDS)

C
How can I place an order in Global Futures?

You can place an order by following these simple steps: Log in to the CoinDCX app Go to Futures Select Global Futures Choose the desired market Margin mode will be Isolated by default Select the leverage Choose Long or Short Select the order type: Market, Limit, Stop Limit, Stop Market Enter the pos

Knowledge Base Article

 • 

Global Futures

C
What is Current Value?

Current Value is the total value of your current crypto holdings based on the latest market sell price. Since cryptocurrency prices change continuously, the actual value may differ when you sell your assets.

Knowledge Base Article

 • 

Portfolio Value

C
What margin modes are available for trading?

Currently, Isolated Margin is the only margin mode available for Global Futures.In Isolated Margin: The margin allocated to a position is limited to that specific trade Losses are restricted to the margin used for that position only Cross Margin is not supported at this time.

Knowledge Base Article

 • 

Global Futures

C
Is TDS applicable on Earn products?

No. TDS is not applicable on Earn subscriptions or redemptions. TDS is only applicable on eligible Spot and Insta trading transactions.

Knowledge Base Article

 • 

Tax Deducted at Source (TDS)

C
Since when has TDS been applicable to crypto trading?

TDS has been applicable to eligible crypto transactions from 1st July 2022.

Knowledge Base Article

 • 

Tax Deducted at Source (TDS)

C
Can previously deducted 20% TDS be reversed?

TDS deducted and deposited with the tax authorities cannot be reversed by CoinDCX. Users may claim eligible tax credits while filing their Income Tax Return (ITR), subject to applicable tax regulations.

Knowledge Base Article

 • 

Tax Deducted at Source (TDS)

C
Is my data safe?

Yes. Your information is secure and used only for regulatory compliance purposes, in line with data protection standards.

Knowledge Base Article

 • 

Verify Bank Account Using UPI

C
How can I view token-level information in my Portfolio?

To view detailed information about a specific cryptocurrency Go to Portfolio → Coins. Tap on the desired cryptocurrency. You can view Invested Value, Current Value, Total P&L, Today's P&L, Average Buying Price, Current Buying Price, Total Quantity, Locked Quantity & Transaction History.

Knowledge Base Article

 • 

Portfolio Value

C
How can I add or remove funds to my Global Futures wallet?

Go to Global Futures Wallet Click on Add/Remove Enter the amount Click on Transfer to Global Futures Wallet Funds are added instantly, and no charges are applied.

Knowledge Base Article

 • 

Global Futures

C
Where can I view the cryptocurrencies I purchased?

Once your order is successfully executed, the purchased cryptocurrencies will be available under Portfolio → Coins.

Knowledge Base Article

 • 

Spot Trading

C
How can I cancel my SIP?

You can cancel your SIP anytime: Go to Portfolio → SIP Select the SIP Tap the three-dot menu → Cancel SIP Confirm and select a reason Once cancelled, future installments will stop. Your invested amount will remain in your portfolio.

Knowledge Base Article

 • 

Systematic Investment Plan (SIP)

C
Can I have multiple bank accounts registered with CoinDCX?

At the moment, we don't offer the option to add multiple bank accounts. You can only link one bank account at a time.

Knowledge Base Article

 • 

Verify Bank Account Using UPI

C
Can I create multiple SIPs?

Yes, you can create multiple SIPs based on your investment needs. You can set up multiple SIPs for the same token with different amounts and frequencies (for example, one weekly SIP and another monthly SIP), or you can start SIPs across multiple tokens at the same time to diversify your investments.

Knowledge Base Article

 • 

Systematic Investment Plan (SIP)

C
How do I buy cryptocurrencies on the CoinDCX Website?

Log in to the CoinDCX Website. Navigate to Trade → Coins. Search for the cryptocurrency or trading pair. Click Buy. Select the order type Market, Limit & Stop Limit (Available only for supported C2C pairs) Enter the quantity or amount. Enter the price (for Limit or Stop Limit orders). Review your av

Knowledge Base Article

 • 

Spot Trading

C
My verification failed. What went wrong?

Your bank verification may have failed for one of the following reasons: Name Mismatch: The name on your bank account does not match the name on your PAN and Identity Document (Aadhaar or Passport). Please use a bank account that belongs to you and matches your KYC details.Incorrect Bank Details: Th

Knowledge Base Article

 • 

Verify Bank Account Using UPI

C
Will the ₹1 I paid be refunded?

Yes. The ₹1 transaction is used solely for verification purposes. A refund process is tracked, and the status of the penny refund will be updated in your details. You can expect a refund within 24 hours.

Knowledge Base Article

 • 

Verify Bank Account Using UPI

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24