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Will I be notified when I am close to or have reached $1 Million Volume Threshold?

Yes. Once your cumulative Options Notional Volume crosses $1 million, you will receive a push notification and email informing you that standard fees will be applied. The push notification will read: "You've traded ₹1M in notional volume. Standard fees apply on all trades going forward."

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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Will I still receive returns from Advanced Earn?

No. Once the product is sunset and balances are unlocked, Advanced Earn will no longer generate returns or yield. Your funds will simply be made available in your wallet for you to use as you choose.

Knowledge Base Article

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Latest Updates on Advanced Earn

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Is there any limit on saving layouts?

Yes, there is a limit to the number of layouts that can be saved on the platform. Once the maximum limit is reached, you may need to delete an existing layout before creating a new one. We recommend reviewing and removing layouts that are no longer required to help you manage your saved layouts effi

Knowledge Base Article

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Chart Layout & Templates

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What should I do with my funds after they are unlocked?

Given the funds have been unlocked, you can choose how you would like to use them. This may include trading, withdrawing, or exploring other available products on the platform based on your preference.

Knowledge Base Article

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Latest Updates on Advanced Earn

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Will my customized indicator settings be saved?

Yes, all the changes you make to indicator settings such as inputs, colors, and styles will be saved as part of the template. This ensures your preferred configuration is applied every time you use it.

Knowledge Base Article

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Chart Layout & Templates

C
What is the maximum leverage I can get on Margin?

Traders can trade with maximum leverage upto 5x

Knowledge Base Article

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Margin Trading

C
Can i regain eligibility after crossing the $1 Million threshold

No. Once your cumulative Options Notional Volume exceeds $1 million, the refund benefit no longer applies to any subsequent trades. The $1 million limit is a lifetime cumulative cap, not a rolling or periodic one.

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

C
What is the form of earnings and when is the payout?

Hi there! Your earnings are based on the Annual Percentage Yield (APY), calculated over the investment period you’ve selected. Earnings form: You’ll earn a percentage on your investment based on the APY rate for the duration of your chosen earning period. Payout timing: Your payout will be made once

Knowledge Base Article

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Simple Earn

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For how many days will this Refund be in the Product?

The Refund benefit will continue to apply as long as your cumulative Options Notional Volume remains below the $1 Million threshold. Once your total cumulative volume reaches or exceeds $1 Million, you will no longer be eligible for the refund, and standard Options trading fees will apply on all sub

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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Why is my conversion rate showing blank on the Order Page?

The conversion rate may appear blank when your order is filled across different conversion rates. In such cases, you can still check the detailed breakdown by navigating to: Order Info → Average Fill Price → Trade Details. Under Trade Details, you will be able to see: The quantity filled at each ste

Knowledge Base Article

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Crypto Options - USDT<>INR Conversion Rate

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Why did my timeframe change automatically?

This happens if “Remember Timeframe” was selected during saving. When you apply the template, the chart switches to the saved timeframe.

Knowledge Base Article

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Chart Layout & Templates

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Why is TDS applicable on the Buy side of Non-INR pairs (C2C) unlike the Buy side of INR pairs (F2C)?

When you buy a pair that isn't in Indian Rupees (INR), the process begins by selling the base pair. For example, when buying BTC with USDT, USDT is sold first, followed by the purchase of BTC.

Knowledge Base Article

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TDS for CoinDCX Pro Users

C
Why do my drawings look different on another chart?

This can happen if a different template or default settings are applied on that chart. To maintain consistency, make sure the same Drawing Template is selected.

Knowledge Base Article

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Chart Layout & Templates

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How can I delete a Drawing Template?

You can delete any saved Drawing Template from the Templates option available in the drawing toolbar. This will remove the saved style from your list of templates.

Knowledge Base Article

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Chart Layout & Templates

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What happens if I select “Remember Timeframe”?

If you select Remember Timeframe, your chart will automatically switch to the same timeframe that was selected when the template was saved.

Knowledge Base Article

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Chart Layout & Templates

C
What will happen to the funds that I already invested in Advanced Earn?

Your existing balance has been unlocked as part of the product closure process. The funds are now available in your wallet, and you will be able to withdraw, trade, or transfer them according to your preference. ​

Knowledge Base Article

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Latest Updates on Advanced Earn

C
Can I save multiple indicators in one template?

Yes, you can save multiple indicators in a single template. All the indicators you apply, along with their customized settings, will be stored together in that template.

Knowledge Base Article

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Chart Layout & Templates

C
Will my Drawing Templates be available after I log out or switch devices?

Saved templates are generally linked to your account. As long as you log in with the same account, your templates should be available across sessions and devices.

Knowledge Base Article

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Chart Layout & Templates

C
Will I still see fees on the Order Page even if I am eligible for a Refund?

Yes. The applicable fee percentage will still be displayed on the Order Page, but it will appear with a strike-through effect for eligible users, along with a message "Get Fees Refunded Daily". Clicking this message will show the full Terms & Conditions including the refund timeline.

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

C
How can I open a position?

1.Go to the Trading page > Select Margin > Select the desired pair. 2.Click on a Long (Buy) order or Short (Sell) (specify the quantity, leverage, price). 3.(optional) If you select a BO (Bracket Order) fill in other details like Target Price and SL (Stop Loss Price). 4. Place your order by clicking

Knowledge Base Article

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Margin Trading

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The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
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