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HS
How to do your KYC on CoinDCX with Digilocker?

Please refer to the video below to know more. ​

Knowledge Base Article

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Verification

HS
Do I need a digital wallet to trade Futures?

No, you do not need a digital wallet to trade Crypto Futures. Crypto derivatives* trading doesn’t involve the trading of actual cryptos. You must have an account with CoinDCX and you can easily manage all your trades on your personal dashboard on the Futures terminal. *Glossary Derivative: A derivat

Knowledge Base Article

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Futures Trading

HS
Is KYC mandatory starting July 01, 2022?

Starting from July 1, 2022, completing your KYC (Know Your Customer) process is essential for all CoinDCX users to engage in transactions such as buying or selling. We strongly advise completing your KYC promptly to avoid any potential delays in your transactions.

Knowledge Base Article

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TDS for CoinDCX App Users

HS
For how long should the record of transactions be retained?

The records referred to in clause (a) of sub-section (1) of Section 12 shall be maintained for a period of five years from the date of transaction between a client and the reporting entity. The records referred to in clause (e) of sub-section (1) of Section 12 shall be maintained for a period of fiv

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

HS
What is a Bid and an Ask?

A Bid is a standing order where the trader wishes to buy a contract at a specified price and quantity. An Ask is a standing order where the trader wishes to sell a contract at a specified price and quantity.

Knowledge Base Article

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Futures Trading

HS
How can I protect myself from being used for money laundering?

You can protect yourself from being used for money laundering by being aware of the risks and red flags of money laundering, and by reporting any suspicious activity to the authorities or financial institution.

Knowledge Base Article

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PMLA Rules from a User POV

C
What are the risk implications of Cross Margin compared to Isolated Margin?

Isolated Margin mode limits risk to the specific margin allocated to each position, not affecting other positions and remaining Futures Wallet balances. In contrast, Cross Margin mode in addition to locked margin also utilizes the entire wallet balance, which means, in the event of liquidation, ther

Knowledge Base Article

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Cross Margin

HS
Who can be a nominee?

Feel free to choose anyone you trust as your nominee! Just keep in mind that nominees can't be organizations, trusts, companies, partnership firms, the head of a Hindu Undivided Family, or someone holding power of attorney. Also, your nominee doesn't necessarily need to have a CoinDCX account. Anyon

Knowledge Base Article

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Nomination

HS
What is a Beneficial Owner as per PMLA Act 2002?

A beneficial owner is an individual or entity that ultimately owns or controls a company or asset, either directly or indirectly. The beneficial owner is the true owner of the company or asset, even if the legal ownership is held by another individual or entity. Where the client is a company, the be

Knowledge Base Article

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PMLA Rules from a User POV

C
Where can I get more information or assistance?

For any questions or concerns, please contact our support team through the in-app help section or at the official support email.

Knowledge Base Article

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Web3 - Fee Update

C
Do I need to link my email to my Web3 account?

Yes, you need to connect your Google account to your Web3 wallet for access.

Knowledge Base Article

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WEB 3 Recovery

HS
How is Interest Calculated on Margin Orders?

CoinDCX automatically gives you the additional margin and charges interest @0.05% per day (~0.002% per hour). Additional margin is the amount a trader has borrowed from the exchange to fulfill a particular order. When the position is open for more than 1 Hour, the interest expense is calculated for

Knowledge Base Article

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Margin Trading

HS
Why is identity verification required?

In order to adhere to KYC (Know Your Customer) rules, CoinDCX uses identification verification. KYC is a method of identifying and verifying that a customer is who they claim to be. It is a multi-step process that aids in preventing the establishment and use of fraudulent accounts.

Knowledge Base Article

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Verification

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What should I do if my account is flagged for compliance checks?

You’ll receive a notification explaining why your account or transaction is flagged. Follow the instructions to provide any additional documentation required. Contact support if you need help with the process.

Knowledge Base Article

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Custody FAQs

C
Can CoinDCX access my private key?

No, CoinDCX cannot access your private key. They only hold an encrypted version of it, so even they cannot see the actual contents. This ensures your key remains secure.

Knowledge Base Article

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WEB 3 Recovery

C
What does it mean to have early access to new products?

Prime users are given the opportunity to access and invest in new products before they are made available to the general public.

Knowledge Base Article

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CoinDCX prime

HS
What verification processes/documents are required to use Insta?

No verification is required to use Insta if the funds are stored in any digital currency wallets including INR. Bank account verification will be required if the funds are withdrawn

Knowledge Base Article

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DCX Insta

C
Is TDS charged on Buy/Sell orders in the CoinDCX Web 3?

No, there are no TDS charges on Buy/Sell orders in the CoinDCX Web3.

Knowledge Base Article

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Trade

HS
What is a stop loss?

Stop loss is a price level on your investment that basically determines how much loss you are willing to take on the crypto you have bought.

Knowledge Base Article

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Futures Trading

C
Can I set TP/SL values on the order form for all types of orders?

Currently, you can set TPSL values for the market and limit orders.

Knowledge Base Article

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TP/SL Feature

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24