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HS
How can I protect myself from being used for money laundering?

You can protect yourself from being used for money laundering by being aware of the risks and red flags of money laundering, and by reporting any suspicious activity to the authorities or financial institution.

Knowledge Base Article

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PMLA Rules from a User POV

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What is a Beneficial Owner as per PMLA Act 2002?

A beneficial owner is an individual or entity that ultimately owns or controls a company or asset, either directly or indirectly. The beneficial owner is the true owner of the company or asset, even if the legal ownership is held by another individual or entity. Where the client is a company, the be

Knowledge Base Article

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PMLA Rules from a User POV

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What happens to features like the Trade Signal component in Pro Mode?

The Trade Signal component, previously exclusive to Pro Mode, will now be accessible to all users under the ‘Markets’ tab. Users can view signals directly from the ‘Markets’ tab available on the homepage for a seamless and uniform experience.

Knowledge Base Article

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CoinDCX Unified App

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Who can be charged under the PMLA Act 2002?

A person shall be guilty of offence of Money Laundering if such person is found to have directly or in-directly involved in the process or activity connected with proceeds of crime. This includes individuals, companies, and financial institutions.

Knowledge Base Article

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PMLA Rules from a User POV

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How long does the Re-KYC Process take?

For the Re-KYC process: ​ 1. No Changes in Existing KYC Details: If there are no changes in your current KYC details, you can complete the process by self-declaring through the CoinDCX mobile application. This method allows for an immediate update without any waiting time, ensuring a hassle-free pro

Knowledge Base Article

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Re-KYC Verification

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What is the minimum/maximum lock-in period?

Simple Earn: There is no lock-in period. You can withdraw your funds anytime. ​ Advanced Earn: There is a minimum lock-in period which will be specified on the order placement form on the CoinDCX app. This period can vary based on the risk/return type you select when placing your Advanced Earn order

Knowledge Base Article

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Advanced Earn

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Why does my portfolio look different on CoinDCX and CoinDCX Pro?

It is very natural that you might invest or trade a variety of cryptos that are not present in CoinDCX. While the amount of INR in your wallet will always be consistent on both platforms, your portfolio might significantly vary. This is because your portfolio on each platform only consists of tokens

Duplicate and outdated hence do not publish

Knowledge Base Article

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Portfolio Value

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Is there a lock-in period for Systematic Investment Plan (SIP)?

There is no lock-in period for Systematic Investment Plan (SIP) with CoinDCX. You can continue your SIP instalments for as long as you wish and cancel anytime as per your convenience.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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What order types can I use while placing a trade?

Market and Limit Orders are supported; advanced types like Stop-Limit and IV-based orders will be added in future updates.

Knowledge Base Article

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Crypto Options

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How can I create, reset and delete my Backup Codes on CoinDCX Pro app?

To create your backup codes: Log into your CoinDCX Pro app Click on AccountsClick on SecurityClick on “Backup Codes”Click on “Continue to web login” and go to M-Web Backup Codes pageClick on “Get Backup Codes”Enter your password and OTP/Google Authenticator code and click on “Confirm"From here you c

Knowledge Base Article

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Backup Codes

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What are the benefits of enabling Crypto Withdrawal?

Seamless Transactions: Transfer Crypto Assets to and from trusted wallets. Control: Manage your digital assets more effectively. Flexibility: Enjoy greater freedom to trade and invest.

Knowledge Base Article

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Crypto Withdrawal access

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Are there referral points for CoinDCX Web3?

CoinDCX doesn't offer a referral program for CoinDCX Web3 at the moment. Watch this space for more.

Knowledge Base Article

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Okto Points

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What is the "Sorting by M-Cap" feature?

A new sorting option will allow you to sort coins by market capitalization on the Coins Page.

Knowledge Base Article

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CoinDCX Unified App

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Will search results differ between sections?

Yes, Home and All Market screens: Comprehensive results for all products and markets. Invest Section: Coins with prices in INR only. Trade Section: Futures pairs only.

Knowledge Base Article

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CoinDCX Unified App

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What happens to features like the Trade Signal component in Pro Mode?

The Trade Signal component, previously exclusive to Pro Mode, will now be accessible to all users under the ‘Markets’ tab. Users can view signals directly from the ‘Markets’ tab available on the homepage for a seamless and uniform experience.

Knowledge Base Article

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CoinDCX Unified App

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What is the All Market Section?

The All Market Section will provide entry points to Watchlist, Signals, Spot, and Futures.

Knowledge Base Article

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CoinDCX Unified App

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How do cold wallets protect our assets?

Cold wallets keep most of the assets offline, away from internet exposure. This works much like offline custody and secure storage that isn’t vulnerable to online attacks.

Knowledge Base Article

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Trust & Transparency Centre

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Does my profit change while using TPSL or closing a trade?

Yes, the actual profit may vary depending on the price and the USDT conversion rate at the time your trade is closed.

Knowledge Base Article

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INR Margin Futures

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Do I need to take any action due to this update?

No user action is required. The revised fee will be automatically applied to eligible transactions from the effective date.

Knowledge Base Article

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Web3 - Fee Update

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Why should I Setup a PIN?

A PIN adds an extra layer of security to your account. Even if someone gains access to your phone, they won't be able to open the CoinDCX app without your unique 6-digit PIN. This ensures only you can access your account.

Knowledge Base Article

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PIN

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24