Can't find what you're looking for?

Ask a question

Search Results (1.3K)

Relevance
Selected Relevance
C
Where should I store my Backup Codes?

Store your Backup Codes somewhere safe where only you can access them. For example, you can: Save them in a trusted password manager.Download and store them securely.Print and keep them in a safe place.​ Never share your Backup Codes with anyone, including someone claiming to be from CoinDCX Support

Knowledge Base Article

 • 

Backup Codes

C
How do I block a Verified Device?

If you no longer use a device or don't recognize it, you can block it. Follow these steps: ​ Open the CoinDCX app.Go to Profile > Security Settings.Tap Verified Devices.Select the device you want to block.Tap Block Device.Confirm your action. The selected device will no longer be able to access your

Knowledge Base Article

 • 

Verified Devices

C
What are Verified Devices?

Verified Devices are the phones, tablets, or computers you've used to securely access your CoinDCX account. Reviewing your verified devices helps you keep track of where your account is signed in and allows you to remove devices you no longer use or don't recognize.

Knowledge Base Article

 • 

Verified Devices

C
When should I block a device?

You should consider blocking a device if: You no longer use that device.You've sold or given away the device.Your phone or laptop has been lost or stolen.You notice a device that you don't recognize. Blocking unused or unfamiliar devices helps keep your account secure.

Knowledge Base Article

 • 

Verified Devices

C
Can I block my current device?

Yes, but keep in mind that you'll be signed out of that device and will need to contact CoinDCX Support by tapping "Chat Now" in the top right corner to unblock the device. Only block your current device if necessary.

Knowledge Base Article

 • 

Verified Devices

C
What are the CDD Measures for Company as per PMLA Act 2002?

In case the customer is a company following documents are required for due diligence Certificate of incorporation; Memorandum and Articles of Association; Permanent Account Number of the company; a resolution from the Board of Directors and power of attorney granted to its managers, officers or empl

Knowledge Base Article

 • 

PMLA Rules from a User POV

C
What are the CDD Measures for sole proprietorship as per PMLA Act 2002?

In case the customer is a sole proprtieorship following documents are required for due diligence ​ a. the Aadhaar number where, (i) the proof of possession of Aadhaar number where offline verification can be carried out; or (ii) the proof of possession of Aadhaar number where offline verification ca

Knowledge Base Article

 • 

PMLA Rules from a User POV

C
What are the CDD Measures for Trust as per PMLA Act 2002?

In case the customer is a trust following documents are required for due diligence registration certificate; trust deed; and Permanent Account Number or Form No.60 of the trust; and KYC documents as are required for an individual relating to beneficial owner, managers, officers or employees, as the

Knowledge Base Article

 • 

PMLA Rules from a User POV

C
How is funding calculated for my active position?

Funding is calculated on every funding interval and is based on: Your current position size (Quantity) at the funding time The Mark Price during the funding interval The applicable Funding Rate (%) ​ Funding Formula: Position Quantity × Mark Price × Funding Rate (%) ​ If you hold a position during t

Knowledge Base Article

 • 

Funding

C
What is the funding interval for Crypto Futures?

The funding interval varies depending on the Futures market and prevailing market conditions. Most Crypto Futures markets have a funding interval of 8 hours. Some Futures markets have a funding interval of 4 hours. During periods of high market volatility, the funding interval for certain Futures ma

Knowledge Base Article

 • 

Funding

C
Does CoinDCX charge any fees for funding?

No. CoinDCX does not charge any funding fees. Funding is a trader-to-trader payment mechanism: Positive funding rate → Long traders pay short traders Negative funding rate → Short traders pay long traders ​ CoinDCX only facilitates this process and does not earn from funding charges.

Knowledge Base Article

 • 

Funding

C
What are the CDD Measures for Unincorporated Association or a body of individuals as per PMLA Act 2002?

In case the customer is a body of individuals following documents are required for due diligence resolution of the managing body of such association or body of individuals; Permanent account number or Form No.60 of the unincorporated association or a body of individuals; power of attorney granted to

Knowledge Base Article

 • 

PMLA Rules from a User POV

C
Who can be charged under the PMLA Act 2002?

A person shall be guilty of offence of Money Laundering if such person is found to have directly or in-directly involved in the process or activity connected with proceeds of crime. This includes individuals, companies, and financial institutions.

Knowledge Base Article

 • 

PMLA Rules from a User POV

C
Why is KYC important?

KYC is important because it helps prevent identity theft, fraud, and money laundering.

Knowledge Base Article

 • 

PMLA Rules from a User POV

C
Can PMLA be applied to foreign transactions?

Yes, PMLA can be applied to foreign transactions. It can also be applied to transactions that take place outside India but have a connection with India.

Knowledge Base Article

 • 

PMLA Rules from a User POV

C
What is the maximum leverage available?

CoinDCX offers up to 100x leverage on supported Futures markets. The maximum leverage available varies by trading pair and is displayed on the respective Futures market.

Knowledge Base Article

 • 

Leverage & Margin Mode

C
How long does it take for higher leverage to be applied?

Once you complete five Futures orders, it can take up to 7 days for the higher leverage to be applied to your account. If it's been less than 7 days, please wait for the update to be processed automatically. If you still don't see the higher leverage after 7 days, please contact our Support team.

Knowledge Base Article

 • 

Leverage & Margin Mode

C
What margin modes are available in Futures Trading?

CoinDCX supports two margin modes for Futures Trading, Isolated Margin & Cross Margin You can choose the margin mode that best suits your trading strategy and risk appetite.

Knowledge Base Article

 • 

Leverage & Margin Mode

C
What is the legal framework for sharing of information with other authorities?

Section 66 of the Prevention of Money Laundering Act, 2002 provides for disclosure of information to other officers, authority or body.

Knowledge Base Article

 • 

PMLA Rules from a Reporting Entity POV

C
Who is a reporting entity?

Reporting entity means a banking company, financial institution, intermediary or a person carrying on a designated business or profession.

Knowledge Base Article

 • 

PMLA Rules from a Reporting Entity POV

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24