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What should I keep in mind when uploading my passport?

For a smooth verification process, make sure: The front and back of your passport are clearly visible.All four corners of the passport are visible.Your Passport Number, Name, Date of Birth, and Expiry Date can be clearly read.Your live selfie is clear and captured as instructed.​ Note: Only Indian p

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Passport Verification

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Can I use PIN-less DigiLocker login if my CoinDCX mobile number is different from my DigiLocker mobile number?

No. PIN-less login is based on the mobile number registered with your CoinDCX account being linked to your DigiLocker account. If no matching DigiLocker account is found, you can continue with the Aadhaar Number + DigiLocker PIN login option.

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DigiLocker – PIN-less Verification

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What if I don't have Aadhaar or a passport?

A valid Aadhaar or passport is mandatory to complete KYC on CoinDCX. If you don't have either document, we recommend applying for at least one before proceeding with KYC.

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Passport Verification

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What documents need to be submitted to the Reporting Entity for Client Due Diligence,if the client is an unincorporated association or a body of individuals?

Following document need to be verified and maintained when the client is an body of individuals : Where the client is an unincorporated association or a body of individuals, it shall submit to the reporting entity the certified copies of the following documents or the equivalent e-documents thereof,

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PMLA Rules from a Reporting Entity POV

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Will any fees be deducted when my funds are unlocked?

No additional charges are applied as part of the product sunset. Your available balance will simply be unlocked and reflected in your wallet.

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Latest Updates on Advanced Earn

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How does PMLA, 2002 define records?

Records include the records maintained in the form of books or stored in a computer or such other form as may be prescribed.

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PMLA Rules from a Reporting Entity POV

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How do I reset my Backup Codes?

If you've used your Backup Codes or believe they've been compromised, you can generate a new set. Log in to the CoinDCX website and go to: Tap on the Profile Icon > Security > Backup Codes > Manage ​ Select Reset, complete the required verification, and a new set of 10 Backup Codes will be generated

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Backup Codes

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What is a Financial institution?

Financial institution means a financial institution as defined in clause (c) of section 45- I of the Reserve Bank of India Act, 1934 (2 of 1934) and includes a chit fund company, a housing finance institution, an authorised person, a payment system operator, a non-banking financial company and the D

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PMLA Rules from a Reporting Entity POV

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Can I view a summary of all my TDS deductions?

Yes. You can download and review TDS Summary Report & TDS Certificate. These are available on both the CoinDCX App and Website.

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Tax Deducted at Source (TDS)

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What should I do if my transfer order is cancelled or rejected?

If your transfer order is cancelled or rejected, and the transferred amount is not reflected in your wallet, please contact our Support Team with Token Name & Quantity. Our team will investigate the transaction and assist you in resolving the issue as quickly as possible.

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Transfer

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Is this setting applicable across all products or product-specific?

This setting is product-specific. Your preference is saved against your account and remains consistent across devices and sessions. For example, if you disable Auto Transfer & Place Order for Global Futures and select "I Will Place Order Manually", this preference will only apply to Global Futures.

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Unified Wallet

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Where can I learn more about Drawing Templates?

If you'd like to explore Drawing Templates in more detail, including how to create, manage, and use them effectively, please refer to our detailed guide: Blog Link

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Drawing Template

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What is Locked Quantity?

Locked Quantity is the portion of your cryptocurrency balance that is currently unavailable for use because it is associated with Open Orders, Pending Withdrawal Requests & Earn Orders. Locked assets cannot be used for another transaction until the associated request is completed or cancelled. To un

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Portfolio Value

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Why is TDS charged on both sides of Crypto-to-Crypto (C2C) trades?

In a Crypto-to-Crypto trade, one crypto asset is effectively being sold to acquire another crypto asset. Since a sale of crypto occurs during the transaction, TDS becomes applicable on both sides of the trade as per prevailing tax regulations.

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Tax Deducted at Source (TDS)

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Can I create multiple Drawing Templates?

Yes, you can create and save multiple templates with different styles based on your preferences. This allows you to switch between different drawing styles easily.

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Drawing Template

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What is an Indicator Template?

An Indicator Template is a saved combination of indicators along with their settings, such as inputs and styles. It allows you to quickly apply the same set of indicators to any chart without having to configure them again each time.

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Indicator Template

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Is it mandatory to pay TDS?

Yes. As per the Income Tax Act, CoinDCX is required to deduct TDS on eligible transactions. The deducted amount is reflected against your PAN and can be adjusted against your tax liability or claimed as a refund while filing your Income Tax Return (ITR), subject to applicable tax rules.

Knowledge Base Article

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Tax Deducted at Source (TDS)

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Can I save multiple indicators in one template?

Yes, you can save multiple indicators in a single template. All the indicators you apply, along with their customized settings, will be stored together in that template.

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Indicator Template

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Will I be able to see the conversion rate on the Order Page?

Yes, you will be able to see the conversion rate on the Order Info page once your order is completely filled.This will help you understand which conversion rate was applied during execution.

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USDT<>INR Conversion Rate

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What is the minimum amount to start a SIP?

You can start a SIP with a minimum investment of ₹100 per installment, making it easy to begin investing with a small amount and gradually build your portfolio over time.

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Systematic Investment Plan (SIP)

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24