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How to transfer funds from Punjab National Bank app to CoinDCX wallet?

Follow these steps to add funds in your CoinDCX wallet 1. Click ‘Add’ on the homepage of CoinDCX app and then select ‘Add Funds’. ​ ​ ​ ​ 2. Enter the amount you want to transfer to your CoinDCX wallet and proceed. ​ ​​ ​ 3. Choose Net Banking option and click on ‘Continue‘ to proceed adding funds t

Knowledge Base Article

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INR Deposit Guide (As per the Bank)

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Will CoinDCX issue any statements/certificates for the 1% TDS deducted?

We will issue the TDS certificate (16A) within 90 days of the closure of the financial quarter. The financial quarters are as follows [April - May - June | July- Aug- Sep | Oct- Nov- Dec | Jan- Feb - March]. This will be sent to all users via email communication with the subject line - “CoinDCX - [F

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TDS for CoinDCX App Users

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What are Backup Codes?

Backup Codes are special one-time-use sets of 8 digits that you can rely on to access your CoinDCX account. They come in handy if you ever lose your phone or can't receive OTP through text messages or Google Authenticator codes. Keep them safe for those just-in-case moments

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Backup Codes

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Can I buy a token on one chain in exchange for a token on another chain?

Yes, CoinDCX Web 3 allows you to buy a token on one chain in exchange for a token on another chain. However, we recommend you to buy a token on one chain in exchange for the native token of that chain to avoid paying more fees. Few example of native tokens are: Polygon chain: MATIC BSC chain: BNB So

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Trade

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Can I get more information on the Okto token? When would the Airdrop happen for the Okto token?

The Airdrop date for the Okto token is still being finalized by the team. We will update you once we have more details.

Knowledge Base Article

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Getting Started

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What do I need to use this API?

You need: A main CoinDCX account. Sub-accounts under that main account. API access enabled for your account.

Knowledge Base Article

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Sub-Account Balance Transfer API

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Is Crypto Withdrawal secure?

Yes, all transactions are secured using industry-leading protocols. Withdrawals can only be made to trusted wallets verified by you.

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Crypto Withdrawal access

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What are the risk implications of Cross Margin compared to Isolated Margin?

Isolated Margin mode limits risk to the specific margin allocated to each position, not affecting other positions and remaining Futures Wallet balances. In contrast, Cross Margin mode in addition to locked margin also utilizes the entire wallet balance, which means, in the event of liquidation, ther

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Cross Margin

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What is the transfer fee amount that will be charged?

The gas fee is the charge imposed by the blockchain for ensuring its security. The gas fee fluctuates based on the blockchain's traffic.

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Transfer

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Can I set TP/SL values on the order form for all types of orders?

Currently, you can set TPSL values for the market and limit orders.

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TP/SL Feature

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How can I check which devices I am currently logged in with my CoinDCX Account?

Log in to your CoinDCX App. Tap the profile icon (top right) and select ‘Security’. Tap ‘Security’ view the verified devices option. Tap ‘Verified Devices’ to view all devices logged into your account. ​ Note: If you notice any suspicious devices, block them immediately. ​ For further action, disabl

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Account Related

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How do I sign up on CoinDCX?

Important: A quick reminder to always double-check that emails are from [email protected] before taking any action. Please refrain from responding or clicking on any links in emails that don't come from this address to ensure the security of your account registration process. Follow these easy st

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Create an Account

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Can I transfer tokens bought in Web 3 back to CoinDCX?

Certain tokens might not support direct transfer. Try swapping the token for one that's available (like USDT) and then transferring it back to CoinDCX.

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Transfer

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What are Spam tokens? Where do they come from?

Your wallet address is a part of the blockchain ledger, so spam marketers can send tokens to your wallet address. Spam marketers usually do this to drive awareness of their new tokens, websites, or apps. Spam tokens don’t have any financial value, the best thing to do is to not interact with them.

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Trade

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Can we add any token from CoinDCX to CoinDCX Web 3 and vice versa?

You have the flexibility to transfer tokens from a curated selection. This initial list comprises USDT, USDC, and several native tokens, with plans to expand it soon.

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Transfer

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What happens if I forget or miss selling my tokens pre-delisting?

The exchange will convert the token into denomination tokens, such as USDT or BTC, and that will be credited into your wallet. Please note that this conversion will be completed within 5 working days from the date of delisting.

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Delisting

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Why can’t I add TP/SL while placing a reduce-only order?

If your order is closing or reducing an existing position, TP/SL (Take Profit / Stop Loss) cannot be added. In such cases, the TP/SL option will be greyed out.

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TP/SL (Take Profit & Stop Loss) Updates

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Where can I check the conversion rate and my trade details?

You can view the INR to USDT conversion rate in the Market Switcher. Your profit or loss will be shown in the transaction history.

Knowledge Base Article

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INR Margin Futures

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How do I start using the API?

Log in to your CoinDCX main account. Go to the API section. Create or find your API key. Check the API documentation for details on how to use it.

Knowledge Base Article

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Sub-Account Balance Transfer API

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How to spot a phishing scam?

The most common types of scams will target you through fake emails, text messages, voice calls or letters that contain: Seeking of username/email and password. Links to password reset or login pages. Attachments to download or view content. Sale or prize deal with discounts and vouchers or claim the

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Account Related

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24