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Why do I need to update my KYC information again?

CoinDCX requires all users to complete Identity Verification at regular intervals to enhance the security of their accounts and ensure compliance with regulatory requirements. Periodic verification, known as Re-KYC, is a mandatory process that requires users to update their KYC documentation at regu

Knowledge Base Article

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Re-KYC Verification

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Can I start SIP at any time or when the market is high?

Systematic Investment Plan (SIP)can be started at any point of the time and at any state of the market. SIP helps you to start investing with a purpose without worrying about market highs and lows.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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Are there any additional charges for placing a Basket Order?

No. There are no additional charges for using the Basket Order feature. The standard Options trading fees applicable on the platform will continue to apply.

Knowledge Base Article

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Basket Order

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Can I edit contracts after adding them to the basket?

Yes. Before placing your basket order, you can modify the Buy/Sell side, quantity, order type, and limit price (for Limit Orders) for each contract. You can also remove a contract from the basket if needed.

Knowledge Base Article

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Basket Order

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How many days of trading volume are considered?

Your VIP Level is calculated based on your trading volume over the last 30 days. This includes both Spot and Futures trading across INR and USDT pairs.

Knowledge Base Article

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VIP Levels

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Is Basket Order available on both the app and website?

No. Currently, Basket Order is available only on the CoinDCX mobile app.

Knowledge Base Article

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Basket Order

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How can I set TP/SL in my Options position or order?

You can add TP/SL: While placing a new Options order From an active Options position Enter the trigger price and confirm after reviewing the warning note.

Knowledge Base Article

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Options - TP/SL

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What are the proceeds of crime?

Proceeds of crime mean any property derived or obtained, directly or indirectly, by any person as a result of criminal activity relating to a scheduled offence or the value of any such property or where such property is taken or held outside the country, then the property equivalent in value held wi

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Why is TDS shown here?

TDS (Tax Deducted at Source) is collected on trades as per Indian regulations and deposited with the government.

Knowledge Base Article

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Trust & Transparency Centre

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Why am I not eligible for External Wallet Transfer while my friend is?

Eligibility is evaluated individually for every user based on internal risk assessment and compliance checks. As these checks may differ from one user to another, it is possible for one user to be eligible while another is not.

Knowledge Base Article

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External Wallet Transfer

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What is the role of Directorate of Enforcement (ED)?

The Directorate of Enforcement is a multi-disciplinary organization mandated with investigation of offenses of money laundering and violations of foreign exchange laws. The statutory functions of the Directorate include enforcement of following Acts: The Prevention of Money Laundering Act, 2002 (PML

Knowledge Base Article

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PMLA Rules from a User POV

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What is funding in Global Futures?

Funding is a periodic payment mechanism used in perpetual contracts to keep the contract price aligned with the actual market price. Key points: Funding payments occur between long and short traders Either longs pay shorts or shorts pay longs, depending on market conditions CoinDCX does not charge a

Knowledge Base Article

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Global Futures

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Can I share my Drawing Template with others?

At the moment, Drawing Templates are designed for personal use and cannot be shared with other users.

Knowledge Base Article

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Drawing Template

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What are Verified Devices?

Verified Devices are the phones, tablets, or computers you've used to securely access your CoinDCX account. Reviewing your verified devices helps you keep track of where your account is signed in and allows you to remove devices you no longer use or don't recognize.

Knowledge Base Article

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Verified Devices

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Are there any changes in fees for INR Margin Futures?

No, there are no changes in the fee structure. INR Margin Futures continue to have standard fees applicable to all users.

Knowledge Base Article

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VIP Levels

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How long does it take to complete this step?

It takes less than a minute. You just need to select your occupation and income range.

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Income & Occupation Details

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What happens if I increase the quantity of my existing position?

Increasing the size of your existing position does not reset the Total Funding Fee calculation. The system continues using the original position opening timestamp, and all subsequent Funding Fee intervals are added to the cumulative total. Example: You open a BTC/USDT Futures position with a quantit

Knowledge Base Article

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Total Funding

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Can an NRI be a nominee?

An NRI may be nominated. However, to receive the Virtual Digital Assets (VDAs), the nominee must be eligible to open and operate a CoinDCX account and complete the applicable KYC and verification requirements. If your intended nominee is an NRI, please contact our Support team for guidance on the ap

Knowledge Base Article

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Nomination

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What is an OVD?

OVD stands for “Officially Valid Document” means the passport, the driving license proof of possession of Aadhaar number, the Voter's Identity Card issued by Election Commission of India, job card issued by NREGA duly signed by an officer of the State Government, the letter issued by the National Po

Knowledge Base Article

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PMLA Rules from a User POV

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Why can't I withdraw my entire token balance?

External Wallet Transfer is subject to a maximum limit of 5 successful transfer transactions per user. Once this limit is reached, you will no longer be able to transfer any remaining token balance through the External Wallet Transfer feature. ​ Note: Only successful withdrawal transactions count to

Knowledge Base Article

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External Wallet Transfer

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24