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How can my wallet balance be impacted due to revision of conversion rate?

When you add INR to your Options Wallet from your Spot Wallet, the amount is notionally converted into USDT at the applicable conversion rate. If the conversion rate is revised after adding funds, it can impact your wallet balance. The balance may either increase or decrease depending on whether the

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USDT<>INR Conversion Rate

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Does cancelling a TP/SL order affect my open position?

No. Cancelling a TP/SL order only removes the exit condition. Your open options position remains active and unchanged until you manually close it or it is liquidated.

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Options - TP/SL

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What is Pair Delisting?

Pair Delisting means that a specific trading pair is removed from the CoinDCX platform, while the token itself remains listed and available for trading through other supported pairs. For example, if BTC/USDT and BTC/INR are both available and BTC/USDT is delisted, you can still continue trading BTC

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Pair Delisting

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Will my Drawing Template be saved automatically?

No, Drawing Templates are not auto-saved. You need to manually save your preferred settings using the Save Drawing Template option.

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Drawing Template

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Will I be able to see charts for all option contracts?

No. Contract charts will be available only for active contracts of BTC, ETH, and SOL. Once a contract expires, its chart will no longer be available in the app.

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Options - Contract Chart

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What is this Wallet Settlement entry in Transaction History?

Whenever the USDTINR conversion rate is revised, a settlement transaction is created in the transaction history to adjust your wallet balance. This entry is called “Wallet Settlement” and can be either a credit or debit, depending on whether the conversion rate has increased or decreased.

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USDT<>INR Conversion Rate

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Will I be able to see the conversion rate on the Order Page?

Yes, you will be able to see the conversion rate on the Order Info page once your order is completely filled.This will help you understand which conversion rate was applied during execution.

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USDT<>INR Conversion Rate

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Will it impact the PNL of my previous positions?

No, it will not impact the PNL of your previous positions. The impact of conversion rate revision is only applicable to positions that were active at the time of the revision.

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USDT<>INR Conversion Rate

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What happens if I don’t save any template?

If no template is saved, the drawing tool will continue to use the default settings provided by the system.

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Drawing Template

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What is the current conversion rate in Options Trading?

The current conversion rate in Options Trading is 1 USDT = ₹102. This rate is applicable for conversions and settlements at the given time.

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USDT<>INR Conversion Rate

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Will my personal data be shared with authorities?

Your personal data is shared only when legally required by regulatory or law-enforcement authorities. CoinDCX strictly follows data privacy laws and uses robust security measures to keep your information safe.

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Transaction Issues & Support

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What should I do if my account is flagged for compliance checks?

If your account or transaction is flagged for compliance: You will receive a notification explaining the reason. Follow the instructions and submit any required documents. If you need help or clarification, you can always contact CoinDCX Support for assistance. These checks are performed to ensure s

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Transaction Issues & Support

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Can I use my previously saved wallet address to make deposits?

No. Please do not send funds to any previously saved wallet addresses. Since crypto deposits are disabled, deposits sent to old addresses will not be credited to your account.

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Crypto Access & Eligibility

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Will any fees be deducted when my funds are unlocked?

No additional charges are applied as part of the product sunset. Your available balance will simply be unlocked and reflected in your wallet.

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