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What documents need to be submitted to the Reporting Entity for Client Due Diligence,if the client is an unincorporated association or a body of individuals?

Following document need to be verified and maintained when the client is an body of individuals : Where the client is an unincorporated association or a body of individuals, it shall submit to the reporting entity the certified copies of the following documents or the equivalent e-documents thereof,

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What is Market Order?

Market order is an order to buy or sell immediately at the best available price. The best available price would be the best Bid/Ask from the depth. Order would be placed and executed as per the order book and liquidity depth of the asset. It is entered with order size only and not price. Please chec

Knowledge Base Article

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Trading Related Queries

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How Are Points Calculated?

Okto Points are calculated every week, with the earning period closing on Thursdays. This weekly cycle ensures that all your activities from the previous week contribute to your points balance. The more you interact and transact in Web3 mode, the more Okto Points you'll accumulate.

Knowledge Base Article

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Okto Points

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What is the "Sorting by M-Cap" feature?

A new sorting option will allow you to sort coins by market capitalization on the Coins Page.

Knowledge Base Article

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CoinDCX Unified App

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What new features are being introduced in the crypto deposit and withdrawal process?

​ Enhanced and interactive UI for better navigation. Real-time monitoring to detect suspicious activity and ensure security.

Knowledge Base Article

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Custody FAQs

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How many times can I use a Backup Code?

All backup codes are unique and can be used only once. Once a backup code has been used, it will become invalid.

Knowledge Base Article

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Backup Codes

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Where do I track the Airdrop balance I received?

You will be able to see the total quantity increased in the portfolio section. We are working towards showing settlement airdrops transactions in the wallet in future. ​ For now, you can simply check the total quantity of the token and verify with the email that we sent you. ​

Knowledge Base Article

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Airdrop

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What happens if I don’t complete this?

If you don’t provide these details: Your account will be considered non-compliant You may not be able to trade

Knowledge Base Article

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Income & Occupation Details

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Will my TP/SL update instantly when I change inputs?

Yes. Any change you make in: Trigger Price field, ROE% field, or +/– buttons ​ will instantly update the other fields in real time.

Knowledge Base Article

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TP/SL (Take Profit & Stop Loss) Updates

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Why am I seeing reduced USDT holdings in the Spot wallet?

Reduced USDT holdings in the Spot wallet could be due to transfers made to the Futures Wallet.

Knowledge Base Article

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Futures Wallet

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Where can I track the ongoing Airdrop?

For now you can always track from Email communication and Push Notifications which we send, plus we also request you to kindly go through our blog for more details on announcements related to this. ​ You can refer to all the announcements here.

Knowledge Base Article

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Airdrop

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Can I cancel a crypto transaction after it’s initiated?

No, once a crypto transaction is initiated, it cannot be canceled. Please ensure all details are correct before confirming.

Knowledge Base Article

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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What type of information is required to be furnished under PMLA?

Every reporting entity is required to furnish information about: all cash transactions of the value of more than ten lakh rupees or its equivalent in foreign currency all series of cash transactions integrally connected to each other which have been individually valued below rupees ten lakh or its e

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Will the fee change affect my current trades?

The revised 1.5% fee will apply to all Web3 transactions initiated on or after October 1, 2025. Transactions before this date will follow the old rate of 0.85%.

Knowledge Base Article

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Web3 - Fee Update

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Why can’t I add TP/SL while placing a reduce-only order?

If your order is closing or reducing an existing position, TP/SL (Take Profit / Stop Loss) cannot be added. In such cases, the TP/SL option will be greyed out.

Knowledge Base Article

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TP/SL (Take Profit & Stop Loss) Updates

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What is the proceeds of crime as per PMLA Act 2002?

The term "proceeds of crime" refers to any property derived or obtained, either directly or indirectly, by any person or entity as a result of criminal activity or from the value of any such property.

Knowledge Base Article

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PMLA Rules from a User POV

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Is my income verified or checked?

No. This is a self-declaration.

Knowledge Base Article

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Income & Occupation Details

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Why is TDS applicable on the Buy side of Non-INR pairs (C2C) unlike the Buy side of INR pairs (F2C)?

When you buy a pair that isn't in Indian Rupees (INR), the process begins by selling the base pair. For example, when buying BTC with USDT, USDT is sold first, followed by the purchase of BTC.

Knowledge Base Article

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TDS for CoinDCX Pro Users

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Why do I have “Locked Points” in the Points section in Web3?

CoinDCX has rewarded all the users with points for their loyalty. Based on past activities every user has been rewarded with points. To take benefits of these points you need to unlock these points by making a Web3 transaction.

Knowledge Base Article

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Okto Points

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What is the minimum/maximum token quantity required for lending in Advanced earn?

There will be a minimum and maximum value for the permitted token quantity that a user can invest under Advanced Earn. These details will be specified on the order placement form on the CoinDCX app.

Knowledge Base Article

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Advanced Earn

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24