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Does this fee change affect all CoinDCX products?

No, this revision applies only to the Web3 section. Fees for other CoinDCX products and services remain unchanged.

Knowledge Base Article

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Web3 - Fee Update

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What is Locked Margin?

Locked Margin is the amount that you will lock in the exchange to start trading Futures. When you suffer a loss on a Futures position, CoinDCX requires you to allocate more funds to return the margin to the original locked-in margin level. This amount required to return the balance to the original l

Knowledge Base Article

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Futures Trading

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What are the TDS implications on Futures trading?

There is no TDS applicable on Futures trading.

Knowledge Base Article

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Futures Trading

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What are the signs that it’s a scam?

As cryptos and allied digital assets are gaining popularity, the interest among the users is growing, so are the number of scams. There are multiple ways in which a new investor can be scammed. Scammers may pretend to be contacting you on behalf of CoinDCX. They can reach out to you pretending to be

Knowledge Base Article

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Security Tips

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Can my balance be spread across multiple chains? How does it happen?

Yes, your balance can be spread across multiple chains. For example, you started with USDT just on the Polygon chain but after a few transactions, it is possible that your USDT balance is spread across Polygon and BSC chains. ​ This is a very common phenomenon in the Web 3 ecosystem. You still are i

Knowledge Base Article

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Trade

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Will the INR wallet balance be locked for the SIP feature?

No, it will not. We will send out reminder communications one day before the Systematic Investment Plan (SIP) instalment date is due to ensure there is an adequate amount of funds in the wallet.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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How is liquidation determined in Isolated Margin versus Cross Margin mode?

Unlike Isolated positions where there is a set liquidation price, in cross-margin mode, liquidation is based on the Margin Ratio, with positions facing liquidation when this ratio reaches 100%. There is no individual liquidation price for cross-margin positions.

Knowledge Base Article

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Cross Margin

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How is the Settlement Price calculated?

The Settlement Price is the price at which a Futures contract is settled. CoinDCX uses the last price* (the most recent price at which the crypto order was placed) to calculate the settlement price for the contract. *Glossary Last Price: It is the price at which the last trade has occurred right bef

Knowledge Base Article

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Futures Trading

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What is total balance?

CoinDCX allows its users to use a common account for spot and margin trading. Total Balance is the total sum of tokens in your CoinDCX wallet, including available balance and locked balance.

Knowledge Base Article

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Margin Trading

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What is a limit order?

A limit order is an order to buy or sell a crypto at a specific price or better. A buy limit order can only be executed at the limit price or lower, and a sell limit order can only be executed at the limit price or higher. Hence, a limit order is not guaranteed to be executed.

Knowledge Base Article

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Futures Trading

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What is Cross Margin and why is it being introduced?

Cross margin is a margin preference where the locked margin for all cross positions and open orders, Futures wallet balance, and unrealised PNL of cross positions collectively serve as the margin pool for all cross positions. This allows the users to make an efficient use of margin and better manage

Knowledge Base Article

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Cross Margin

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How long does it take to process deposits and withdrawals?

Normally, transactions are processed within minutes. However, Travel Rule checks may cause slight delays if additional validation is needed.

Knowledge Base Article

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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Can I change or remove a nomination?

Absolutely! You have the flexibility to modify or update your nominee details as many times as needed. Additionally, you can also cancel or delete the current nominee and add a new one whenever you wish. Here's a simple guide on how to make changes to your nominee details on CoinDCX: ​ 1. Log in to

Knowledge Base Article

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Nomination

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What type of user activity is considered unauthorized?

Examples include: ​ Submitting false Travel Rule details knowingly Using unverified or third-party wallets without proof of ownership Sending or receiving crypto deposits/withdrawals to or from sanctioned individuals or jurisdictions Transacting with illegal gambling or other illicit platforms Suspi

Knowledge Base Article

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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Will gas fees be deducted even if my transaction fails on the blockchain?

Yes, you will still be charged a gas fee even if your transaction fails. This happens because your gas fee covers the cost of processing the transaction, regardless of its outcome. Miners or validators on the network perform the work to validate your transaction, and the fee compensates them for thi

Knowledge Base Article

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Trade

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What if the USDT price changes after I open a trade?

If the USDT price changes after you open a trade, any profit or loss will be adjusted based on the new rate when you close or adjust the trade.

Knowledge Base Article

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INR Margin Futures

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Can I monitor the status of my deposit or withdrawal?

Yes, you can track real-time status updates in the Crypto Transactions section of the app.

Knowledge Base Article

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Custody FAQs

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How can I adjust my position? What happens if I adjust my position?

You can adjust your position by: 1. Changing leverage 2. Adding or removing margin 3. Changing the liquidation price ​ While adjusting your position, if margin is being removed and if the USDT/INR conversion rate has changed after you entered the position, then any difference due to the conversion r

Knowledge Base Article

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INR Margin Futures

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Do I have to complete KYC again?

No, you won't need to repeat the KYC process. By accepting CoinDCX Web 3's terms and conditions, you authorize CoinDCX to share your KYC information with the CoinDCX Web 3 entity.

Knowledge Base Article

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Getting Started

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How can I avoid liquidation?

Liquidation is done to ensure that the leverage taken by the trader in the derivatives market doesn’t affect the market in case of a major move in the opposite direction of the trade. When using leverage, there are a handful of options available to mitigate the chances of being liquidated. One of th

Knowledge Base Article

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Futures Trading

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24