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What are points seasons?

We'll have two seasons to collect points. Right now, we're starting Points Season 1, which will end on 14 July 2024. ​ Points Season Milestone Schedule Season 1 Ends on July 14, 2024 Season 2 Ends on Sep 15, 2024 Points conversion Q4 2024

Knowledge Base Article

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Okto Points

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What does the status line on the chart show?

The status line displays key details like the asset you're viewing, the latest price, price change percentage, and any indicators or drawings you've added.

Knowledge Base Article

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Charts & Indicators

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What is Spot Trading?

Spot Trading allows you to buy and sell cryptocurrencies using the available balance in your wallet. Once your order is successfully executed, the purchased asset is instantly credited to your portfolio, allowing you to hold, trade, or withdraw it With Spot Trading, you can: Buy cryptocurrencies usi

Knowledge Base Article

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Spot Trading

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What happens to the value of my investment in the token that is getting delisted?

CoinDCX will make an official announcement regarding the delisting of a specific token. Users will then have the opportunity to convert their holdings of that token into an alternative base denomination, like USDT, BTC, or INR. This option is available from the announcement date up until just before

Knowledge Base Article

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Delisting

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I am not able to log in to my bank account?

Please make sure you are trying to log in using your registered bank account only. The deposit MUST be done from the bank account that you have linked with your CoinDCX profile. In case you are still facing issues while logging in, we would request you to contact your respective bank for further ass

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Net Banking - Deposit Method

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Will all components remain the same for light and dark themes?

Yes, all existing components in the Account Section will remain consistent across light and dark themes.

Knowledge Base Article

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CoinDCX Unified App

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Can I customize the slippage percentage in Quick Trade?

Yes. You can customize the slippage percentage while placing an order in Web3, both for Quick Trade and Normal Swap. This allows you to control how much price movement you are willing to accept during execution.

Knowledge Base Article

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Quick Trade

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How Much Tax is Charged on Crypto Options Trading?

Profits & Loss are treated as business income, no TDS is charged on trading

Knowledge Base Article

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Crypto Options

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How can this conversion rate revised can impact my open orders?

Existing open orders will be executed as expected. If an order gets executed after the revision, the applicable conversion rate at the time of execution will be used.

Knowledge Base Article

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USDT<>INR Conversion Rate

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Will I be able to see my investment in my account post delisting?

Yes, you can access the investment history for a specific token in either Spot transactions or within your wallet. To view your holdings, navigate to the "Portfolio" section in your account. This is available on both the website and the app. ​ You will be able to see all tokens, including those that

Knowledge Base Article

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Delisting

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Will I be able to add TP/SL for partial quantities?

No. TP/SL applies to the entire position or order. If you increase your position size with a new TP/SL, the latest TP/SL value applies to the full position.

Knowledge Base Article

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Options - TP/SL

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What is Current Value?

Current Value is the total value of your current crypto holdings based on the latest market sell price. Since cryptocurrency prices change continuously, the actual value may differ when you sell your assets.

Knowledge Base Article

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Portfolio Value

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How can I set TP/SL in my Options position or order?

You can add TP/SL: While placing a new Options order From an active Options position Enter the trigger price and confirm after reviewing the warning note.

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Options - TP/SL

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Does CoinDCX charge any fees for funding?

No. CoinDCX does not charge any funding fees. Funding is a trader-to-trader payment mechanism: Positive funding rate → Long traders pay short traders Negative funding rate → Short traders pay long traders ​ CoinDCX only facilitates this process and does not earn from funding charges.

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Funding

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Are still fees deducted at the time of placing the order?

Yes. Standard trading fees are charged at the time of the trade for all users. Eligible users receive refund of the fees credit to their Options Wallet on a daily basis and it is not waived upfront.

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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What kinds of rewards can I earn?

Rewards can be distributed in various ways, including: Fixed amounts in USDT or INR or any other token Variable amounts in USDT or INR or any other Token as per tasks assigned to each user.

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Reward Hub

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How will I know how much tokens I will receive?

You will receive as per the holding you had at the snapshot time. ​ For example: Snapshot time: 23 Feb 2023 16:00 hours Your holding; 100 BTC at snapshot time Airdrop Ratio: 1 for every 100 held. ​ You will receive 1 Airdrop token. ​ For now you can check the holding just before the snapshot time, v

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Airdrop

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What is Airdrop?

An airdrop is an unsolicited distribution of a cryptocurrency token or coin, usually for free, to numerous wallet addresses. This is distributed in a specific ratio, i.e. 1 free tokens for every 100 held at 23 Feb 2023 16:00 hours. This is usually done by taking a snapshot of the tokens balances whi

Knowledge Base Article

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Airdrop

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Where can I change the timezone setting in the charts?

Click the clock at the bottom right of your chart (on web/desktop) or go to chart settings then select Symbols and then your preferred timezone from the list, and your chart will instantly reflect the new timezone. This will help you align chart times with your local trading hours or market of inter

Knowledge Base Article

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Charts & Indicators

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Why did my timeframe change automatically?

This happens if “Remember Timeframe” was selected during saving. When you apply the template, the chart switches to the saved timeframe.

Knowledge Base Article

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Indicator Template

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24