Skip to main content
Help & Support

Can't find what you're looking for?

Ask a question

Search Results (830)

Relevance
Selected Relevance
C
How are the payouts managed in Advanced Earn?

The earnings will be shown on a monthly basis and every month your earnings will be automatically reinvested, i.e. adjusted with your principal amount. The final payout will hence be made only after you exit the product

Knowledge Base Article

 • 

Advanced Earn

C
How long does the Re-KYC Process take?

For the Re-KYC process: ​ 1. No Changes in Existing KYC Details: If there are no changes in your current KYC details, you can complete the process by self-declaring through the CoinDCX mobile application. This method allows for an immediate update without any waiting time, ensuring a hassle-free pro

Knowledge Base Article

 • 

Re-KYC Verification

C
What is the minimum/maximum lock-in period?

Simple Earn: There is no lock-in period. You can withdraw your funds anytime. ​ Advanced Earn: There is a minimum lock-in period which will be specified on the order placement form on the CoinDCX app. This period can vary based on the risk/return type you select when placing your Advanced Earn order

Knowledge Base Article

 • 

Advanced Earn

C
What order types can I use while placing a trade?

Market and Limit Orders are supported; advanced types like Stop-Limit and IV-based orders will be added in future updates.

Knowledge Base Article

 • 

Crypto Options

HS
How can I create, reset and delete my Backup Codes on CoinDCX Pro app?

To create your backup codes: Log into your CoinDCX Pro app Click on AccountsClick on SecurityClick on “Backup Codes”Click on “Continue to web login” and go to M-Web Backup Codes pageClick on “Get Backup Codes”Enter your password and OTP/Google Authenticator code and click on “Confirm"From here you c

Knowledge Base Article

 • 

Backup Codes

HS
Is there a lock-in period for Systematic Investment Plan (SIP)?

There is no lock-in period for Systematic Investment Plan (SIP) with CoinDCX. You can continue your SIP instalments for as long as you wish and cancel anytime as per your convenience.

Knowledge Base Article

 • 

Systematic Investment Plan (SIP)

HS
What is the role of FIU-IND under PMLA?

FIU-IND (Financial Intelligence Unit - India) is the central agency responsible for receiving, processing, analyzing, and disseminating information relating to suspect financial transactions. It plays a crucial role in identifying and preventing money laundering and other related offences.

Knowledge Base Article

 • 

PMLA Rules from a User POV

HS
Why does my portfolio look different on CoinDCX and CoinDCX Pro?

It is very natural that you might invest or trade a variety of cryptos that are not present in CoinDCX. While the amount of INR in your wallet will always be consistent on both platforms, your portfolio might significantly vary. This is because your portfolio on each platform only consists of tokens

Duplicate and outdated hence do not publish

Knowledge Base Article

 • 

Portfolio Value

HS
What are the currency pairs available for trading on CoinDCX?

To check the complete list of our trading pairs, please visit https://coindcx.com/markets

Knowledge Base Article

 • 

Margin Trading

C
What types of Enterprise accounts do we provide services for?

We provide services to various types of Enterprise accounts such as Sole Proprietorship Firms, Private Limited Company, Limited Liability Partnership Firms, Public Limited Company, Partnership Firms, and Retail OTC.

Knowledge Base Article

 • 

Enterprise Onboarding

C
What are the benefits of enabling Crypto Withdrawal?

Seamless Transactions: Transfer Crypto Assets to and from trusted wallets. Control: Manage your digital assets more effectively. Flexibility: Enjoy greater freedom to trade and invest.

Knowledge Base Article

 • 

Crypto Withdrawal access

C
Are there referral points for CoinDCX Web3?

CoinDCX doesn't offer a referral program for CoinDCX Web3 at the moment. Watch this space for more.

Knowledge Base Article

 • 

Okto Points

C
Will the Order Form change for the All Market Section?

No, the Order Form will replicate the current Pro Mode design with no additional changes.

Knowledge Base Article

 • 

CoinDCX Unified App

C
What is the "Sorting by M-Cap" feature?

A new sorting option will allow you to sort coins by market capitalization on the Coins Page.

Knowledge Base Article

 • 

CoinDCX Unified App

C
Will search results differ between sections?

Yes, Home and All Market screens: Comprehensive results for all products and markets. Invest Section: Coins with prices in INR only. Trade Section: Futures pairs only.

Knowledge Base Article

 • 

CoinDCX Unified App

C
What happens to features like the Trade Signal component in Pro Mode?

The Trade Signal component, previously exclusive to Pro Mode, will now be accessible to all users under the ‘Markets’ tab. Users can view signals directly from the ‘Markets’ tab available on the homepage for a seamless and uniform experience.

Knowledge Base Article

 • 

CoinDCX Unified App

C
What is the All Market Section?

The All Market Section will provide entry points to Watchlist, Signals, Spot, and Futures.

Knowledge Base Article

 • 

CoinDCX Unified App

HS
How to transfer funds from Union Bank of India app to CoinDCX wallet?

Follow these steps to add funds in your CoinDCX wallet 1. Click ‘Add’ on the homepage of CoinDCX app and then select ‘Add Funds’. ​ ​ ​ ​ 2. Enter the amount you want to transfer to your CoinDCX wallet and proceed. ​ ​​ ​ 3. Choose Net Banking option and click on ‘Continue‘ to proceed adding funds t

Knowledge Base Article

 • 

INR Deposit Guide (As per the Bank)

C
How do cold wallets protect our assets?

Cold wallets keep most of the assets offline, away from internet exposure. This works much like offline custody and secure storage that isn’t vulnerable to online attacks.

Knowledge Base Article

 • 

Trust & Transparency Centre

C
Does my profit change while using TPSL or closing a trade?

Yes, the actual profit may vary depending on the price and the USDT conversion rate at the time your trade is closed.

Knowledge Base Article

 • 

INR Margin Futures

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24