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How Do Crypto Options Work?

Crypto options let you trade on price changes without needing to own the underlying crypto. You may use call options if you expect prices to rise (right to buy) or put options if you expect them to fall (right to sell).

Knowledge Base Article

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Crypto Options

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Why does my PNL still show fees even after receiving a refund?

Trading fees are deducted at the time of trade execution and are immediately reflected in your PNL. The corresponding fee refund is processed separately and credited to your Options Wallet, where it can be viewed in Transaction History with the transaction type “Transfer In.” Once the refund is cred

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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Why do I see Insufficient balance error?

Kindly note that your wallets contain insufficient balance to buy/sell an order. We request you to please refer to the wallet balance while placing the order. Note: Order value = Price x Qty.

Knowledge Base Article

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Trading on CoinDCX

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What is changing in the Options Brokerage benefit?

We are introducing a Refund-Based Brokerage for Options Trading. Under this, standard trading fees will be charged at the time of trade execution, and eligible users will receive a daily refund of their trading fees directly into their Options Wallet. This benefit is applicable for users whose cumul

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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Why was my Monthly SIP skipped or why is my next SIP date showing differently?

Your Monthly SIP requires a minimum gap of 28 days between two consecutive SIP installments.If the recurring date selected by you does not satisfy this 28-day gap from your first SIP installment, the next SIP installment is automatically scheduled for the same date in the following month. Example: I

Knowledge Base Article

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Systematic Investment Plan (SIP)

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Can I access my sub-account through the mobile app?

Currently, sub-accounts can only be accessed through the web. We are actively working on adding this feature to our mobile application and will keep you updated once it becomes available.

Knowledge Base Article

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Create an Account

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Who can I contact for further support?

If you have any further questions regarding Advanced Earn or your balance, please feel free to reach out to us. We will be happy to assist you.

Knowledge Base Article

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Latest Updates on Advanced Earn

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Is CoinDCX tracking my live location?

No. CoinDCX only accesses your location during the selfie verification process to help securely verify your identity. Your live location is not continuously tracked.

Knowledge Base Article

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Selfie Verification & Location Access

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I do not have any other bank apart from Paytm, what should I do?

We suggest opening a new bank account to provide more flexibility when using the CoinDCX platform. Once you open a new bank account, please update your registered bank account to the new one. ​ Refer to this FAQ on how to change bank accounts.

Knowledge Base Article

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Paytm Bank Account

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Is nomination mandatory for a CoinDCX account?

While it's not compulsory to nominate someone, doing so can be a valuable step in managing the virtual digital assets stored in your account if something unexpected were to happen, like an untimely passing or unforeseen circumstances.

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Nomination

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What are the changes we have done from a performance perspective in the last 9 M for Web3?

Past Features - INR buy feature Security enhancements Increased token listings and New categories for token discovery Reduced order rejections Reduced slippage Upcoming features - Automated Listing & Delisting: Expanding the token universe by automatically listing and delisting tokens, giving users

Knowledge Base Article

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Web3 - Fee Update

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Why is the conversion price revised in Options Trading?

The USDT–INR conversion rate is periodically revised based on broader macro factors, including changes in the USD–INR valuation, operational costs, and market liquidity conditions. The conversion rate is intentionally priced with a small buffer relative to the live USD–INR rate to reduce the need fo

Knowledge Base Article

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USDT<>INR Conversion Rate

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Which fees are eligible for the Refund?

Only Trading Fees are eligible for the Fees Refund, while Delivery Fees and Liquidation Fees are not included under the Fees Refund benefit.

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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How can I get updates about this API?

Check the CoinDCX website for the latest API documentation and release notes. Subscribe to any notifications or newsletters from CoinDCX.

Knowledge Base Article

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Sub-Account Balance Transfer API

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How to transfer funds from Punjab National Bank app to CoinDCX wallet?

Follow these steps to add funds in your CoinDCX wallet 1. Click ‘Add’ on the homepage of CoinDCX app and then select ‘Add Funds’. ​ ​ ​ ​ 2. Enter the amount you want to transfer to your CoinDCX wallet and proceed. ​ ​​ ​ 3. Choose Net Banking option and click on ‘Continue‘ to proceed adding funds t

Knowledge Base Article

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INR Deposit Guide (As per the Bank)

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Where do I track the Airdrop balance I received?

You will be able to see the total quantity increased in the portfolio section. We are working towards showing settlement airdrops transactions in the wallet in future. ​ For now, you can simply check the total quantity of the token and verify with the email that we sent you. ​

Knowledge Base Article

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Airdrop

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How can I verify the Refund Amount?

A trade-wise breakdown of the refund amount is not provided separately. However, you can manually verify the refund by checking your trade history and summing up the trading fees charged for all eligible trades executed during the day. Once the refund is credited to your Options Wallet, the transact

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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What updates are coming to the Invest Section?

The section will now be renamed the “Coins” Section. Tabs for Watchlist, Categories, and All will be available.

Knowledge Base Article

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CoinDCX Unified App

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Why should I use the CoinDCX Futures API?

The CoinDCX Futures API offers numerous advantages, including the power of India's largest crypto trading platform, extreme liquidity for fast trades, diverse market opportunities, competitive fees, high rate limits for uninterrupted trading, 24x7 trading flexibility, and dedicated key account manag

Knowledge Base Article

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Trading Related Queries

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Are there any extra fees?

Using the API itself doesn’t cost extra, but standard trading and transfer fees might still apply. No fees for transferring funds using these APIs.

Knowledge Base Article

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Sub-Account Balance Transfer API

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24