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Who can be a nominee?

Feel free to choose anyone you trust as your nominee! Just keep in mind that nominees can't be organizations, trusts, companies, partnership firms, the head of a Hindu Undivided Family, or someone holding power of attorney. Also, your nominee doesn't necessarily need to have a CoinDCX account. Anyon

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Nomination

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My Buy/Sell transaction is stuck, what do I do?

It typically takes a few seconds to a few minutes for a transaction to complete. In rare cases, this could take up to 30 minutes. If your order is still stuck after this timeline, kindly reach out to us on our support team.

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Trade

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What Are the Different Types of Crypto Options?

Call Option – Right to buy crypto at a set price Put Option – Right to sell crypto at a set price

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Crypto Options

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What is gas/transfer fees?

Gas fees represent the charges imposed by the blockchain for ensuring its security.

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Transfer

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Can I use Google Pay or any UPI app for Bank Transfer to my CoinDCX account?

Currently, CoinDCX does not support direct bank transfers from Google Pay or any UPI app. You will need to use your banking app or web portal to initiate a bank transfer and deposit funds into your CoinDCX account.

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INR Deposits

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How do I buy a token in Web 3?

You can buy a token with these simple steps: Head over to the Trade section in Web 3 Search for the token you wish to buy and click on it View all the details pertaining to the token and then click on “Buy” button at the bottom Once you land on the order page, select the token you wish to pay in ord

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Trade

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What is Web 3?

Welcome to the world of Web 3! ​ Web 3 is a term used for the world of blockchain. In this CoinDCX Web 3, all your transactions are done directly on the blockchain. This means that you as the customer control your digital assets/crypto. ​

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Getting Started

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If I transfer a token from CoinDCX to Web 3, how does it affect my portfolio value in CoinDCX?

Your CoinDCX and Web 3 portfolios are kept separate. So, if you transfer $100 from CoinDCX to Web 3, your CoinDCX portfolio will decrease by $100.

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Transfer

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Will the conversion rate impact any changes in the maintenance margin required?

No, the revision in the conversion rate does not impact the maintenance margin ratio or increase the chances of liquidation. All balances and position-related values are proportionally updated based on the revised conversion rate, ensuring that the overall margin requirement remains unchanged.

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Crypto Options - USDT<>INR Conversion Rate

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When will the trading fee refund be credited to my Options Wallet??

Refunds are calculated for all eligible trades executed between 12:00 AM and 11:59 PM each day. The total cumulative trading fees charged across all eligible trades (excluding Delivery Fees and Liquidation Fees) will be credited daily to your Options Wallet. Once the refund is credited, the transact

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Refund Based Trading Fees in Options Trading

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What is the Zero Brokerage benefit up to the $1 Million volume limit?

Instead of charging zero fees upfront, standard options trading fees will be charged at the time of each trade. Eligible users (those with cumulative Options Notional Volume below $1 million) will then receive a full refund of those trading fees credited daily to their Options Wallet.

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Refund Based Trading Fees in Options Trading

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Can I transfer tokens bought in Web 3 back to CoinDCX?

Certain tokens might not support direct transfer. Try swapping the token for one that's available (like USDT) and then transferring it back to CoinDCX.

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Transfer

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What is the transfer fee amount that will be charged?

The gas fee is the charge imposed by the blockchain for ensuring its security. The gas fee fluctuates based on the blockchain's traffic.

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Transfer

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Will I incur gas fees when adding and sending funds?

Yes, gas fees apply to all transactions on the blockchain.

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Transfer

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What are USDT - Margin futures?

In USDT - M futures, users need to keep the initial margin in USDT and profit / loss is also settled in USDT.

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Futures Trading

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How can I check the deposited amount in my CoinDCX Wallet?

To view your deposited amount and transaction history, follow these steps: Log in to the CoinDCX app. Tap on the profile icon located at the top-left corner of the screen. Click on the Funds and check the ‘Available to Invest’ to view your current balance and past transactions. ​ This section provid

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INR Deposits

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Will search results differ between sections?

Yes, Home and All Market screens: Comprehensive results for all products and markets. Invest Section: Coins with prices in INR only. Trade Section: Futures pairs only.

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CoinDCX Unified App

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How is P&L Calculated?

For Long positions : Gross P&L = Quantity * (Avg Exit price - Avg Entry price) Profit = Gross P&L - Total fee - Interest charged For Short positions : Gross P&L = Quantity * (Avg Entry price - Avg Exit price) Profit = Gross P&L - Total fee - Interest charged

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Margin Trading

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Is TDS charged on Buy/Sell orders in the CoinDCX Web 3?

No, there are no TDS charges on Buy/Sell orders in the CoinDCX Web3.

Knowledge Base Article

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Trade

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Is there a maximum limit on a daily refund I can receive?

Yes. The maximum rebate that can be credited in a single day is capped at INR 15,000, regardless of how much trading fee was charged on that day.

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24