Can't find what you're looking for?

Ask a question

Search Results (1.3K)

Relevance
Selected Relevance
C
How do I delete an Order Size Preset?

Navigate to: Futures → More → Trade Presets → Order Size Preset Click Edit on the saved preset. Click Delete. The selected preset will be removed permanently.

Knowledge Base Article

 • 

Trade Preset

C
Why can't I save TP/SL using an amount?

Auto TP/SL can only be saved using ROE (%) and not a fixed profit or loss amount. This is because: ROE (%) remains consistent regardless of market movement. Trigger prices change with market conditions. The TP/SL trigger price is calculated dynamically using the latest market price (LTP) when the or

Knowledge Base Article

 • 

Trade Preset

C
Can I edit my saved Auto TP/SL settings?

Yes. Navigate to: Futures → More → Trade Presets → Auto TP/SL Update the desired TP and/or SL ROE (%). Click Confirm. The revised values will be used for future eligible orders.

Knowledge Base Article

 • 

Trade Preset

C
What is an Order Size Preset?

Order Size Preset remembers your preferred order size and automatically pre-fills it whenever you place an order for a specific Futures pair. You can save the preset using Quantity, Margin or Order Size. The saved value remains fixed, while the required margin may vary depending on the latest market

Knowledge Base Article

 • 

Trade Preset

C
What if I don't have Aadhaar or a passport?

A valid Aadhaar or passport is mandatory to complete KYC on CoinDCX. If you don't have either document, we recommend applying for at least one before proceeding with KYC.

Knowledge Base Article

 • 

Passport Verification

C
Can I use the same layout for different pairs?

Yes, you can use the same layout across different pairs. A single layout can store your chart setup, including indicators, drawings, and settings, for multiple pairs. However, drawings created on one pair will remain associated with that specific pair and will not be displayed on other pairs within

Knowledge Base Article

 • 

Layout

C
Why isn't my new password being accepted?

Your new password may not be accepted if: It doesn't meet the required password criteria.The confirmation password doesn't match.The verification process wasn't completed successfully. Your password must: Be at least 8 characters long.Include 1 uppercase letter (A–Z).Include 1 lowercase letter (a–z)

Knowledge Base Article

 • 

Password Management

C
What are the penalties for violating PMLA?

Violation of PMLA can result in severe penalties, including imprisonment for a term which shall not be less than three years but which may extend to seven years and shall also be liable to fine.

Knowledge Base Article

 • 

PMLA Rules from a User POV

C
How does a Layout work?

A layout works like a saved snapshot of your chart. It stores your drawings, indicators, and timeframe so that when you load it again, your chart appears exactly the same as when you saved it.

Knowledge Base Article

 • 

Layout

C
What should I keep in mind when uploading my passport?

For a smooth verification process, make sure: The front and back of your passport are clearly visible.All four corners of the passport are visible.Your Passport Number, Name, Date of Birth, and Expiry Date can be clearly read.Your live selfie is clear and captured as instructed.​ Note: Only Indian p

Knowledge Base Article

 • 

Passport Verification

C
How do I get support as a Prime user?

Prime users have access to: ​ 1.Dedicated Prime Chat Support: Real-time assistance via chat. 2.Prime Email Support: Specialized support through email.

Knowledge Base Article

 • 

CoinDCX prime

C
What happens if I don't close my Futures position before the delisting?

If you don't close your active position before the announced delisting date and time, it will be automatically settled at the prevailing market price. After settlement, the corresponding Profit or Loss (PnL) will be credited to or deducted from your respective settlement wallet (USDT or INR), based

Knowledge Base Article

 • 

Futures Pair Delisting

C
What happens if a contract has low or no liquidity?

If a contract has low liquidity or no liquidity, the app will display an indicator informing you about the market condition. In such cases, you may consider placing a Limit Order instead of a Market Order for better execution. If one or more contracts have no liquidity, the Instant Trade option will

Knowledge Base Article

 • 

Basket Order

C
Can I edit contracts after adding them to the basket?

Yes. Before placing your basket order, you can modify the Buy/Sell side, quantity, order type, and limit price (for Limit Orders) for each contract. You can also remove a contract from the basket if needed.

Knowledge Base Article

 • 

Basket Order

C
What information can I view for each contract in the basket?

For each contract, you can view Order Book, Recent Market Trades, Mark Price & Last Traded Price (LTP). You can view the details of one contract at a time by expanding the respective contract in the basket.

Knowledge Base Article

 • 

Basket Order

C
What documents need to be submitted to the Reporting Entity for Client Due Diligence,if the client is an unincorporated association or a body of individuals?

Following document need to be verified and maintained when the client is an body of individuals : Where the client is an unincorporated association or a body of individuals, it shall submit to the reporting entity the certified copies of the following documents or the equivalent e-documents thereof,

Knowledge Base Article

 • 

PMLA Rules from a Reporting Entity POV

C
How do I sell a cryptocurrency using Insta on the Website?

Log in to your CoinDCX account. Go to Trade → Coins → Quick Buy. Search for and select the cryptocurrency. Choose Sell. You will see the Estimated Selling Price, which reflects the best available market price. It may differ from the buying price. Enter the quantity you want to sell. Review the estim

Knowledge Base Article

 • 

Insta Trading

C
Do I need to take any action if a trading pair is being delisted?

Not necessarily. If the token is available in other trading pairs, you can continue trading it as usual. However, if you specifically wish to trade using the pair that's being delisted, you'll need to complete your transactions before the announced delisting date and time.

Knowledge Base Article

 • 

Pair Delisting

C
What happens to my open orders in the delisted trading pair?

Any open orders placed in the trading pair being delisted will be automatically cancelled at the time of delisting. If you still wish to trade the token, you can place a new order using one of the other supported trading pairs.

Knowledge Base Article

 • 

Pair Delisting

C
What happens if I increase the quantity of my existing position?

Increasing the size of your existing position does not reset the Total Funding Fee calculation. The system continues using the original position opening timestamp, and all subsequent Funding Fee intervals are added to the cumulative total. Example: You open a BTC/USDT Futures position with a quantit

Knowledge Base Article

 • 

Total Funding

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24