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Will CoinDCX issue any statements/certificates for the 1% TDS deducted?

We will issue the TDS certificate (16A) within 90 days of the closure of the financial quarter. The financial quarters are as follows [April - May - June | July- Aug- Sep | Oct- Nov- Dec | Jan- Feb - March]. This will be sent to all users via email communication with the subject line - “CoinDCX - [F

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TDS for CoinDCX App Users

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What happens if the amount transferred is different from the amount I have selected in the CoinDCX app for fund transfer?

In such a case, we will credit the exact amount that we have received from your bank account.

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Quick Bank Transfer

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What is a Perpetual Contract?

Perpetual contract is a futures contract with no date of expiration. However, there is a funding rate applied every 8 hours to keep futures price pegged to spot markets; either longs pay shorts or shorts pay long depending on the gap between spot and futures. Perpetual contracts are marked according

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Futures Trading

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How do I avoid such issues in the future?

To avoid restrictions, ensure that your transactions are only with trusted entities and wallets. Avoid interacting with gambling websites, darknet addresses, or any service related to prohibited activities under our Terms of Use.

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Crypto Deposit/Withdrawal Access Restriction

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What steps to take if I am scammed and need to report a fraud?

Step 1 - File a police complaint at your nearest station. Carry copies of messages, screenshots of the fake site, and bank statements showing the transactions. Describe the incident in detail. Step 2 - Report online at cybercrime.gov.in — Register your details and follow the following steps - a. Sel

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Security Tips

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What is the difference between CoinDCX and CoinDCX Pro?

CoinDCX Pro is the parent brand that offers products like Spot, Margin, Earn and Insta among others. CoinDCX App is a simpler version of CoinDCX Pro (app/web) and an extension of Insta on CoinDCX Pro where users do not have to wait for the execution of their orders in the market. ​ Currently, on Coi

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Trading on CoinDCX

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How do I update/change my password?

To change your password for CoinDCX, click on 'Security' under Account. You will get an option to change your account password under Change Password and your withdrawal password under Change Withdrawal Password. Please make sure that both these passwords are different to secure your funds. Also note

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Update Profile Details

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What is EDD?

EDD stands for "Enhanced Due Diligence," which is an additional level of customer due diligence required under the Prevention of Money Laundering Act (PMLA) for higher-risk customers or transactions. EDD involves more rigorous and in-depth measures than standard CDD, such as obtaining additional inf

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PMLA Rules from a User POV

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What is Insta?

Insta is your one-stop-shop to buy 100+ cryptos instantly with INR.

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DCX Insta

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Why can't I see my wallet address in the app?

If Crypto Deposits (CD) are disabled, your wallet address will not be visible in the app. This means you won’t be able to generate or access your deposit address for future transactions.

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Crypto Deposit/Withdrawal Access Restriction

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Where can I see my TDS deductions?

Before you sell a crypto asset, it's important to check the TDS (Tax Deducted at Source) deductions. Here's how you can do it easily: Click on the (i) button on the SELL ORDER screen. This will show you the TDS deductions related to your sell order. To get a clear view of your TDS deductions for eac

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TDS for CoinDCX App Users

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Are there any fees on SIP?

No, there are no additional or hidden fees.

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Systematic Investment Plan (SIP)

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How can I exit my Futures position partially or completely?

To exit a position, you will have to simply log into your CoinDCX Pro app, go to your Positions tab, and select the pair you want to exit. Tap on the Exit button (image below for reference). All open and existing positions will then be closed via market order or get cancelled (for open positions).

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Futures Trading

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What should I do if my withdrawal gets delayed?

Check if your withdrawal has passed compliance checks. Verify if the recipient wallet address is correct. If flagged for compliance reasons, provide any requested documentation. Contact support for further assistance.

Knowledge Base Article

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Custody FAQs

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What is DCX Futures? What are the pairs available for trading?

Futures are contracts that facilitate the buying or selling of an underlying asset at a predetermined price at a future point in time. Counterparties are obligated to fulfil the terms of the contract, either buying or selling the asset at the decided price on the date of expiry. There are special ty

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Futures Trading

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Why do prices differ across exchanges?

The price of a token is determined by demand and supply. As a result, it may vary between exchanges.

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Trading on CoinDCX

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Will my theme preference be saved for future logins?

Yes, your selected theme (light or dark) will be saved as your default preference until you change it again.

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CoinDCX Unified App

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What should be the relationship between me and the nominee?

You can choose someone close to you, like your parents, siblings, spouse, children, or legal guardian, to be nominated as the account holder.

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Nomination

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What are the terms & conditions for Earn?

Terms and Conditions for the Earn Product ​ To ensure a clear understanding, here’s a simplified overview of the Earn product terms: ​ General Terms Integration with Terms of Use: These terms should be read alongside the Terms of Use of CoinDCX's platform. Unfamiliar terms follow the definitions in

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Simple Earn

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How can users trade in Futures with the introduction of Futures wallets?

To trade Futures, users need to transfer funds from their Spot wallet to their Futures wallet. Regardless of the margin mode chosen, this transfer is necessary to facilitate Futures trading. A new Wallet Transfer flow has been introduced to streamline this process.

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Futures Wallet

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24