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HS
Is 1% TDS applicable for SIP?

TDS will not be applicable for Systematic Investment Plan (SIP) orders because you are buying crypto-assets via SIP. The TDS is applicable only on selling crypto assets. When you make a SIP transaction, the token gets added to your portfolio. If you choose to sell that token from your portfolio, the

Knowledge Base Article

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TDS for CoinDCX App Users

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On which transactions and when will the 1% TDS be applicable?

TDS will only be applicable when you sell a crypto asset. For instance, if you have INR 100 worth of Bitcoin in your wallet and you decide to sell it. The moment you make the sell transaction, 1% TDS on INR 100, i.e., INR 1, will be deducted from the sell value. The amount which you will get back in

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TDS for CoinDCX App Users

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How to create an account on CoinDCX if I am an existing user of CoinDCX Pro?

You do not need to create an account on CoinDCX if you are an existing user on CoinDCX Pro. Simply login to CoinDCX using your existing email address that was used to register on CoinDCX Pro. The 2FA code generated for your account will be the same as the one used for CoinDCX Pro. In case you still

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Create an Account

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How can I avoid getting taxed on crypto?

The tax measures announced by the Government on cryptos are comprehensive, and it is unlawful to evade taxes.

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TDS for CoinDCX App Users

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Will I incur gas fees when adding and sending funds?

Yes, gas fees apply to all transactions on the blockchain.

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Transfer

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Can I sell a token on one chain in exchange for a token on another chain?

No, it is not possible to directly exchange a token from one chain for a token on another chain. Tokens can only be exchanged within the same chain. We suggest exchanging a token for the native token of that chain, which can then be used for future trades.

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Trade

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Do I have to complete KYC again?

No, you won't need to repeat the KYC process. By accepting CoinDCX Web 3's terms and conditions, you authorize CoinDCX to share your KYC information with the CoinDCX Web 3 entity.

Knowledge Base Article

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Getting Started

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What if I accidentally deposit unsupported tokens or use the wrong network?

CoinDCX may attempt to recover funds, but recovery is not guaranteed. Recovery efforts may take up to 14 days and could incur a service fee. Always double-check the network and token before transferring.

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Custody FAQs

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How can I track my returns?

Keep tabs on your earnings every day by checking the 'Your Earnings' section in the Earn tab on your CoinDCX app. It's a handy way to stay updated on your returns!

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Simple Earn

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When can I exit my Earn?

You can exit it any time and the tokens will be released from Earn. However, if they are exited before the minimum tenure and/or agreed tenure, no returns accrue to the user.

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Simple Earn

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What other options do I get when my positions are open?

CoinDCX provides you the option of adding or removing leverage and adding multiple target prices of exiting the position while the position is open. For more details, please check https://coindcx.com/intro-to-margin-trading

Knowledge Base Article

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Margin Trading

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What are Spam tokens? Where do they come from?

Your wallet address is a part of the blockchain ledger, so spam marketers can send tokens to your wallet address. Spam marketers usually do this to drive awareness of their new tokens, websites, or apps. Spam tokens don’t have any financial value, the best thing to do is to not interact with them.

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Trade

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What to do if your deposit is delayed?

Please Note: In case you still need additional help, please reach out to our Support team. In the meantime, click here to browse our crypto made easy videos on our app.

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INR Deposits

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I transferred funds to my Futures Wallet. Still, the available USDT wallet balance to trade is showing as 0. Why?

If your available USDT balance shows as 0 after transferring funds to your Futures Wallet, it may be due to unrealised losses of Cross Positions that impact the "Available to Trade'' amount.

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Cross Margin

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What is the minimum tenure?

To start earning passive returns, you need to hold your investment for a minimum duration of 7 days

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Simple Earn

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Is the passive return guaranteed?

When you initiate a transaction, the rate displayed for the selected token at that moment represents the guaranteed passive return. This rate is determined based on: The agreed-upon duration of the investment. The minimum or agreed tenure. The disclosed risks associated with Crypto Assets. Please en

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Simple Earn

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How is the conversion rate set, and can it change?

The conversion rate is set slightly higher than the current USDT-INR conversion rate in the spot market. The conversion rate is set slightly higher so that - ​ 1. CoinDCX can hold the rate at a fixed price and absorb minor price changes. 2. This conversion rate remains same for both Buy and Sell all

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INR Margin Futures

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How long does it take to process deposits and withdrawals?

Normally, transactions are processed within minutes. However, Travel Rule checks may cause slight delays if additional validation is needed.

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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Where can I check the conversion rate and my trade details?

You can view the INR to USDT conversion rate in the Market Switcher. Your profit or loss will be shown in the transaction history.

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INR Margin Futures

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What is an Immediate-Or-Cancel order?

An Immediate-Or-Cancel (IOC) order is one which has to be executed immediately and fully, or as fully as possible and the non-executed parts are deleted right after. This is quite similar to the fill or kill order, with the only difference being in the fill or kill order, the entire quantity has to

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Futures Trading

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24