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What are points seasons?

We'll have two seasons to collect points. Right now, we're starting Points Season 1, which will end on 14 July 2024. ​ Points Season Milestone Schedule Season 1 Ends on July 14, 2024 Season 2 Ends on Sep 15, 2024 Points conversion Q4 2024

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Okto Points

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What is the 1% TDS and where will it be applicable?

As per revised Income Tax regulations, the 1% TDS will be applicable with effect from July 01, 2022 on “Payment on transfer of Virtual Digital Asset”. Here’s the official link to the Income Tax Website. Please refer to Section 194S, which mentions the taxation rules on Virtual Digital Assets: https:

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TDS for CoinDCX Pro Users

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Why was my KYC rejected due to “Account already exists” error?

Your KYC verification might not have been successful as the PAN card details you uploaded are already associated with another CoinDCX account. Please be aware that we are unable to proceed with KYC verification when identical documents are already in our system.

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Pending/Rejected/Fail Status

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Can I share my Drawing Template with others?

At the moment, Drawing Templates are designed for personal use and cannot be shared with other users.

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Chart Layout & Templates

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What constitutes a suspicious transaction under PMLA?

Suspicious transaction means a transaction referred to in clause (h) of sub-rule(1) of Rule 2 of Prevention of Money-Laundering (Maintenance of Records) Rules 2005, including an attempted transaction, whether or not made in cash, which to a person acting in good faith: (a) gives rise to a reasonable

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PMLA Rules from a User POV

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Who has the responsibility to furnish information to Director, FIU-IND

Every reporting is required to communicate to the Director the name, designation and address of the Designated Director and the Principal Officer. The Principal Officer shall furnish the information referred to in Rule 3 of Prevention of Money-Laundering (Maintenance of Records) Rules 2005, to the D

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PMLA Rules from a Reporting Entity POV

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What is the impact on my active position?

If the conversion rate is revised while your position is still active, it can impact your position. This is because your position was opened at an older conversion rate, and now the conversion rate has changed. Due to this, the Active PNL and Margin may show some discrepancy, as they are calculated

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Crypto Options - USDT<>INR Conversion Rate

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What is an Immediate-Or-Cancel order?

An Immediate-Or-Cancel (IOC) order is one which has to be executed immediately and fully, or as fully as possible and the non-executed parts are deleted right after. This is quite similar to the fill or kill order, with the only difference being in the fill or kill order, the entire quantity has to

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Futures Trading

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Can I edit an existing Indicator Template?

No, existing templates cannot be edited. If you need to make any changes, you will need to either: Create a new template with an updated version, or Delete the existing template and save a new version

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Chart Layout & Templates

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How can I apply default settings?

If you want to revert to the original drawing settings, go to the Templates option and select Apply Default Settings. This will reset all your drawing settings back to the system default.

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Chart Layout & Templates

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Do I need to provide Travel Rule details for every transaction, or only once?

You’ll need to provide Travel Rule details whenever you deposit or withdraw crypto for every transaction, in line with applicable regulatory guidelines.

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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Can I edit an active TP/SL order?

You don’t need to cancel the existing TP/SL to edit it. You can directly update the Trigger Price or ROE% from the TP/SL screen. If the new values are valid, your TP/SL will be updated automatically.

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TP/SL (Take Profit & Stop Loss) Updates

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What is the age limit for nominees?

To be eligible, kindly make sure the nominee is at least 18 years old, meeting the minimum legal age requirement.

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Nomination

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Can I lock fiat currency like USD or INR as collateralized assets?

No, we only accept BTC, ETH, XRP and USDT to lock as collaterals. To deposit these 4 cryptos, go to Funds > Deposit where your crypto deposit address can be found.

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Margin Trading

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Why is video verification required for crypto transactions?

If you are using a self-custody wallet, we may ask you to complete a quick video verification. This helps confirm that the wallet belongs to you and is not being misused.

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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What’s the difference between linear and log (logarithmic) scales?

Linear scale shows equal price intervals, while log scale shows changes based on percentage movement. Log scale is helpful for analyzing assets with large price swings.

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Charts & Indicators

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What are Web3 Points?

Okto Points are more than mere rewards; they serve as your gateway to becoming an integral part of CoinDCX’s pioneering journey into the future of decentralized finance. As the foundational element of our mission to democratize access to Web3, Okto Points offers unparalleled opportunities for our de

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Okto Points

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What is an Officially Valid Document?

Officially valid document means the passport, the driving licence proof of possession of Aadhaar number, the Voter's Identity Card issued by Election Commission of India, job card issued by NREGA duly signed by an officer of the State Government, the letter issued by the National Population Register

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PMLA Rules from a Reporting Entity POV

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Can i regain eligibility after crossing the $1 Million threshold

No. Once your cumulative Options Notional Volume exceeds $1 million, the refund benefit no longer applies to any subsequent trades. The $1 million limit is a lifetime cumulative cap, not a rolling or periodic one.

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Refund Based Trading Fees in Options Trading

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How does a Layout work?

A layout works like a saved snapshot of your chart. It stores your drawings, indicators, and timeframe so that when you load it again, your chart appears exactly the same as when you saved it.

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Chart Layout & Templates

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24