Can't find what you're looking for?

Ask a question

Search Results (953)

Relevance
Selected Relevance
C
What is the minimum amount I can invest with SIP?

There are no fixed values for our Systematic Investment Plan (SIP). You can start SIP with any amount between INR 200 (minimum) & INR 50, 000 (max) on a weekly frequency basis.

Knowledge Base Article

 • 

Systematic Investment Plan (SIP)

C
Will my Drawing Templates be available after I log out or switch devices?

Saved templates are generally linked to your account. As long as you log in with the same account, your templates should be available across sessions and devices.

Knowledge Base Article

 • 

Chart Layout & Templates

C
What is an Officially Valid Document?

Officially valid document means the passport, the driving licence proof of possession of Aadhaar number, the Voter's Identity Card issued by Election Commission of India, job card issued by NREGA duly signed by an officer of the State Government, the letter issued by the National Population Register

Knowledge Base Article

 • 

PMLA Rules from a Reporting Entity POV

C
For how many days will this Refund be in the Product?

The Refund benefit will continue to apply as long as your cumulative Options Notional Volume remains below the $1 Million threshold. Once your total cumulative volume reaches or exceeds $1 Million, you will no longer be eligible for the refund, and standard Options trading fees will apply on all sub

Knowledge Base Article

 • 

Refund Based Trading Fees in Options Trading

C
Why did my timeframe change automatically?

This happens if “Remember Timeframe” was selected during saving. When you apply the template, the chart switches to the saved timeframe.

Knowledge Base Article

 • 

Chart Layout & Templates

C
Will there be earning opportunities on the CoinDCX Web 3 like on Okto?

Yes, in the future, that will be possible.

Knowledge Base Article

 • 

Getting Started

C
How can I create a CoinDCX Web 3 account if I don't have a Google account?

CoinDCX Web 3 account creation currently requires a Google account. If you don't have one, you can easily sign up for a Google account to proceed with creating your CoinDCX Web 3 account.

Knowledge Base Article

 • 

Getting Started

C
Do I have to complete KYC again?

No, you won't need to repeat the KYC process. By accepting CoinDCX Web 3's terms and conditions, you authorize CoinDCX to share your KYC information with the CoinDCX Web 3 entity.

Knowledge Base Article

 • 

Getting Started

C
If I transfer a token from CoinDCX to Web 3, how does it affect my portfolio value in CoinDCX?

Your CoinDCX and Web 3 portfolios are kept separate. So, if you transfer $100 from CoinDCX to Web 3, your CoinDCX portfolio will decrease by $100.

Knowledge Base Article

 • 

Transfer

C
Can we add any token from CoinDCX to CoinDCX Web 3 and vice versa?

You have the flexibility to transfer tokens from a curated selection. This initial list comprises USDT, USDC, and several native tokens, with plans to expand it soon.

Knowledge Base Article

 • 

Transfer

C
Will I be charged gas fees for trading tokens?

Yes, gas fees apply to all blockchain transactions.

Knowledge Base Article

 • 

Transfer

C
I paid $X for a token, but the tokens I received are worth less than $X. Can I get a refund?

We understand that token prices can fluctuate. Before you complete your purchase, we provide an estimate of the number & value of tokens you'll receive and give a warning about potential value changes due to market fluctuations. Because token values can change rapidly, we are unable to offer refunds

Knowledge Base Article

 • 

Trade

C
Do I need to link my email to my Web3 account?

Yes, you need to connect your Google account to your Web3 wallet for access.

Knowledge Base Article

 • 

WEB 3 Recovery

C
Are deposit and withdrawal fees changing too?

No, deposits and withdrawals to and from the Web3 section from CoinDCX Exchange are not impacted by this fee revision. Only the platform fee for Web3 transactions is changing.

Knowledge Base Article

 • 

Web3 - Fee Update

C
What is the transfer fee amount that will be charged?

The gas fee is the charge imposed by the blockchain for ensuring its security. The gas fee fluctuates based on the blockchain's traffic.

Knowledge Base Article

 • 

Transfer

C
Is it possible to convert an account from retail to Enterprise or vice versa?

We have a policy in place that ensures the stability and integrity of our account setups. Once an account is designated as a specific type, whether it's retail or Enterprise, it remains in that category without the option to change to a different type. This policy maintains consistency and security

Knowledge Base Article

 • 

Enterprise Onboarding

C
How much time does it take for Enterprise Registration on CoinDCX?

Your registration should be good to go within 24-48 business hours once we have all the necessary documents from your company and the authorized person. If we need anything else, our service team will get in touch right away to help you out. We're here to make the process smooth for you!

Knowledge Base Article

 • 

Enterprise Onboarding

C
What happens if I select “Remember Timeframe”?

If you select Remember Timeframe, your chart will automatically switch to the same timeframe that was selected when the template was saved.

Knowledge Base Article

 • 

Chart Layout & Templates

C
Will I still receive returns from Advanced Earn?

No. Once the product is sunset and balances are unlocked, Advanced Earn will no longer generate returns or yield. Your funds will simply be made available in your wallet for you to use as you choose.

Knowledge Base Article

 • 

Latest Updates on Advanced Earn

C
Can I edit a Drawing Template?

Currently, existing Drawing Templates cannot be edited. If you want to make changes, you can create a new template with updated settings and delete the old one if required.

Knowledge Base Article

 • 

Chart Layout & Templates

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24