Can't find what you're looking for?

Ask a question

Search Results (836)

Relevance
Selected Relevance
C
Which regulatory guidelines does CoinDCX follow?

CoinDCX is a registered 'Reporting Entity' with the Financial Intelligence Unit (FIU) in India. As such, CoinDCX complies with the Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT) guidelines issued by the FIU. These guidelines ensure transparency and security in all operati

Knowledge Base Article

 • 

Crypto Deposits

C
Why did my bank account verification fail?

Bank account verification may occasionally fail for a number of reasons. You will get an email if the verification of your bank account was unsuccessful along with a detailed explanation. Please read the email and follow the instructions to re-verify your bank account. Please make sure you follow th

Knowledge Base Article

 • 

Pending/Rejected/Fail Status

C
How can I add an address as a ‘Trusted Address’?

Follow the steps below to add new addresses to your CoinDCX account: Step 1: Login to your CoinDCX account at https://coindcx.com/​ Step 2: Click on Security from the drop-down on your Profile button. ​​ Step 3: The Security page will open and you must click on the Manage button for Address Manageme

Knowledge Base Article

 • 

Account Related

C
What is Stop-Loss Order?

A stop order, also referred to as a stop-loss order, is an order to buy or sell a crypto once the price of the crypto reaches a specified price, known as the stop price. When the stop price is reached, a stop order becomes a market order. A buy stop order is always placed above the market price and

Knowledge Base Article

 • 

Trading Related Queries

C
What is the 1% TDS and where will it be applicable?

As per revised Income Tax regulations, the 1% TDS will be applicable with effect from July 01, 2022 on “Payment on transfer of Virtual Digital Asset”. Here’s the official link to the Income Tax Website. Please refer to Section 194S, which mentions the taxation rules on Virtual Digital Assets: https:

Knowledge Base Article

 • 

TDS for CoinDCX Pro Users

C
What is the Funding Rate?

The Funding Rate consists of two main parts: the Interest Rate and the Premium / Discount. This rate aims to keep the traded price of the perpetual contract in line with the underlying reference price. Interest Rate Component Every contract consists of two instruments: a Base currency* and a Quote c

Knowledge Base Article

 • 

Futures Trading

C
Where can I check my Orders and realized P&L?

Realized P&L is displayed in different locations on CoinDCX's trading dashboard depending on whether you are merely reducing the size of an existing position, or closing it entirely. Your personal realized P&Ls and orders will be displayed on your CoinDCX dashboard. CoinDCX dashboard has two differe

Knowledge Base Article

 • 

Futures Trading

C
How to check funding charges on CoinDCX App?

To check the funding charges on the CoinDCX App, you can follow these steps: ​ Open the app and navigate to the 'Futures Positions' section. From there, choose 'History.' Look for the filter option (three horizontal lines) located on the right-hand side. 4. Within the filter options, select 'Funding

Knowledge Base Article

 • 

Trading on CoinDCX

C
What platform do these charts belong to?

These charts are powered by TradingView, widely used by traders and investors for technical analysis. You'll find advanced tools, indicators, and customizable layouts integrated directly within our platform through TradingView.

Knowledge Base Article

 • 

Charts & Indicators

C
Will there be changes to the KYC or Re-KYC process?

No, the KYC and Re-KYC process will remain the same, and existing banners will still appear as they do today.

Knowledge Base Article

 • 

CoinDCX Unified App

C
What is CoinDCX Web 3?

CoinDCX Web 3 opens up a gateway to the blockchain world, enabling direct transactions on the blockchain. Initially focusing on crypto trading and swaps, this mode offers a glimpse into the possibilities of Web 3, with more features planned for the future. Experience the Web 3 world with CoinDCX.

Knowledge Base Article

 • 

Getting Started

C
How much time does it take for Enterprise Registration on CoinDCX?

Your registration should be good to go within 24-48 business hours once we have all the necessary documents from your company and the authorized person. If we need anything else, our service team will get in touch right away to help you out. We're here to make the process smooth for you!

Knowledge Base Article

 • 

Enterprise Onboarding

C
How is my wallet and key secured?

Your wallet is secured through encryption and other security measures. CoinDCX keeps your private key in an encrypted format, meaning it’s safe and not accessible to anyone, including themselves.

Knowledge Base Article

 • 

WEB 3 Custody

C
Is Option trading available on Web and App?

Web support is coming soon, so you’ll be able to trade Options from both app and web in future updates.

Knowledge Base Article

 • 

Crypto Options

C
Why is my crypto withdrawal not completed?

Your withdrawal might be delayed for the following reasons: ​ Document Review: Our team is reviewing your submitted documents for compliance. Blockchain Confirmation: Delays can occur due to network congestion or blockchain-related issues.

Knowledge Base Article

 • 

Crypto Withdrawals

C
How many markets can I access with the CoinDCX Futures API?

You can access over 150 markets with the CoinDCX Futures API, and the platform is continually expanding its market offerings. This provides traders with unparalleled choices, covering major cryptocurrencies to emerging tokens.

Knowledge Base Article

 • 

Trading Related Queries

C
What is the process for Enterprise Registration on CoinDCX?

CoinDCX welcomes all Companies or Enterprises interested in opening an account! You can easily initiate the account opening process by clicking on this link . We're excited to have you on board! ​

Knowledge Base Article

 • 

Enterprise Onboarding

C
What is a Good-Till-Cancelled order?

A Good-Till-Cancelled (GTC) order is an order to buy or sell a crypto that lasts until the order is completed or cancelled. Below you can see how you can choose the option when you want to buy your favourite crypto at the price you want, and have no issues waiting to obtain that specific price.

Knowledge Base Article

 • 

Futures Trading

C
I am not able to log in to my bank account?

Please make sure you are trying to log in using your registered bank account only. The deposit MUST be done from the bank account that you have linked with your CoinDCX profile. In case you are still facing issues while logging in, we would request you to contact your respective bank for further ass

Knowledge Base Article

 • 

Net Banking - Deposit Method

C
How to transfer funds using Quick Bank Transfer (RTGS/NEFT only)?

To add funds in your CoinDCX wallet using the Quick Bank Transfer option, watch this video for a quick walkthrough. ​ ​ ​Please note: This account number is unique for each user and is valid only for fund transfer/deposit against CoinDCX wallet. ​ Follow the process below for a step-by-step gu

Knowledge Base Article

 • 

Quick Bank Transfer

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24