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What is Market Order?

Market order is an order to buy or sell immediately at the best available price. The best available price would be the best Bid/Ask from the depth. Order would be placed and executed as per the order book and liquidity depth of the asset. It is entered with order size only and not price. Please chec

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Trading Related Queries

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What is the difference between limit & market orders?

The difference between the two order types is quite simple. Limit orders enable you to enter a position at a price determined by you, with no actual guarantee of execution. While market orders are those which execute upon your order immediately but the price may be different by the time your order i

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Futures Trading

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How is my account managed differently as a Prime User?

Your account management will be personalized to ensure you receive tailored support and services that align with your investment needs and preferences.

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CoinDCX prime

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Can I reset only one drawing instead of all settings?

Templates apply to tool-level settings, not individual drawings. If you want to change a specific drawing, you will need to adjust its properties manually.

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Chart Layout & Templates

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What is Airdrop?

An airdrop is an unsolicited distribution of a cryptocurrency token or coin, usually for free, to numerous wallet addresses. This is distributed in a specific ratio, i.e. 1 free tokens for every 100 held at 23 Feb 2023 16:00 hours. This is usually done by taking a snapshot of the tokens balances whi

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Airdrop

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Why am I seeing a “Proxy Detected” error when opening the CoinDCX app?

You are seeing this message because our system has detected that you are trying to connect through a proxy or VPN. For security reasons, CoinDCX does not allow access through these methods. How to fix it: Turn off your proxy or VPN in device settings. Restart the app and try again. If the issue cont

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Security Tips

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Are there any specific conditions for unlocking rewards?

User has to complete the assigned tasks, once the user completes all the levels associated with the Rewards campaign. Users will be eligible to claim rewards. Please note - each reward comes up with expiry so user had to ensure they complete the tasks/levels + claim rewards before the campaign timer

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Reward Hub

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Will there be more changes to fees in the future?

At present, there are no additional changes planned. Any adjustments will be communicated in advance to all users.

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Web3 - Fee Update

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Do I need to use two separate emails to sign up and use CoinDCX and CoinDCX Pro?

CoinDCX is another product of CoinDCX Pro. To ensure that you do not face any hassles in maintaining your portfolio, simply login to CoinDCX using your existing email address that was used to register on CoinDCX Pro. In case you are a new member, signup on CoinDCX with any email address but try to k

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Create an Account

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What mobile devices does CoinDCX support?

Download the CoinDCX app on Android or iOS from trusted sources only. For convenience, use the official link to download the app directly. ​ Important: Always avoid scammers and refer to official sources for downloading.

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Create an Account

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What if my Backup Codes get compromised?

If you ever have concerns about the security of your backup codes, you can take action by resetting them. Simply click on the ‘Reset’ icon located on your backup codes details page. ​ Additionally, please be aware that when you generate new backup codes, the previous set will automatically become in

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Backup Codes

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Can I unlock my account without using Biometric or FaceID?

Yes, you can! You have the flexibility to unlock your account using either Biometric/FaceID or a PIN. If you prefer not to enable Biometric or FaceID, the PIN option is always available for your convenience.

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PIN

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What is the price at which I will get Airdrop?

Since these are distributed Tokens the price of the Airdrop is 0.

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Airdrop

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What happens to the unused funds in my wallet?

We regularly adhere to security guidelines and conduct internal audits to guarantee a safe and secure ecosystem for our users. In order to maintain compliance, we will automatically refund any unused funds available in your wallet for more than 365 days into your registered bank account. In case of

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INR Deposits

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What details are needed for nomination?

We kindly request you to provide the complete name, date of birth, and your relationship with the person you are nominating. Please ensure that the nominee's age and name are accurately entered, matching the details on any National Informatics Centre (NIC) document, such as Aadhaar card, PAN card, D

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Nomination

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Can I deposit money from someone else's bank account into my CoinDCX account?

No. The deposit MUST be done only from the bank account that you have linked with your CoinDCX profile.

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Net Banking - Deposit Method

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Where can I find my saved Drawing Templates?

You can access all your saved templates from the Templates option in the floating drawing toolbar. This is where you can apply, manage, or delete your templates.

Knowledge Base Article

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Chart Layout & Templates

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How do I activate my Web3 account?

After logging in to CoinDCX, navigate to Web3 > Click on Activate, and follow the process to link your account and save the recovery file. Make sure to securely store this file.

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WEB 3 Recovery

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My transaction attempt failed, what do I do now?

In the case that funds have been deducted from your bank account, we would request you to kindly share with us the bank statement at the earliest. We will check with our Partner about the issue and reconcile the payment as soon as we receive a response from them. Any amount deducted will be refunded

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Net Banking - Deposit Method

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How can I avoid liquidation?

Liquidation is done to ensure that the leverage taken by the trader in the derivatives market doesn’t affect the market in case of a major move in the opposite direction of the trade. When using leverage, there are a handful of options available to mitigate the chances of being liquidated. One of th

Knowledge Base Article

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Futures Trading

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24