Can't find what you're looking for?

Ask a question

Search Results (1.3K)

Relevance
Selected Relevance
C
What is the Past Futures Trading P&L feature?

The Past Futures Trading P&L feature allows you to view your historical Futures trading profit and loss across multiple timeframes. This helps you better understand your overall trading performance and earnings over different periods.

Knowledge Base Article

 • 

Past PNL Enhancement

C
Can I delete my Backup Codes?

Yes. You can delete your Backup Codes from the CoinDCX website. Go to: Profile Icon > Security > Backup Codes > Manage ​ From there, select Delete to remove your existing Backup Codes.

Knowledge Base Article

 • 

Backup Codes

C
Can I use PIN-less DigiLocker login if my CoinDCX mobile number is different from my DigiLocker mobile number?

No. PIN-less login is based on the mobile number registered with your CoinDCX account being linked to your DigiLocker account. If no matching DigiLocker account is found, you can continue with the Aadhaar Number + DigiLocker PIN login option.

Knowledge Base Article

 • 

DigiLocker – PIN-less Verification

C
Is my income verified or checked?

No. This is a self-declaration.

Knowledge Base Article

 • 

Income & Occupation Details

C
Why am I being asked to add my income and occupation details?

As per updated regulatory guidelines, providing your income and occupation details is now mandatory to complete your KYC and continue trading. This helps ensure your account remains compliant.

Knowledge Base Article

 • 

Income & Occupation Details

C
Is my data safe?

Yes. Your information is secure and used only for regulatory compliance purposes, in line with data protection standards.

Knowledge Base Article

 • 

Income & Occupation Details

C
Why is KYC important?

KYC is important because it helps prevent identity theft, fraud, and money laundering.

Knowledge Base Article

 • 

PMLA Rules from a User POV

C
What is a Basket Order?

A Basket Order allows you to combine multiple option contracts (legs) into a single basket and place them together with one click. Instead of placing each order individually, you can execute an entire multi-leg options strategy in one seamless flow. Basket Orders make strategy execution faster, redu

Knowledge Base Article

 • 

Basket Order

C
What margin modes are available for trading?

Currently, Isolated Margin is the only margin mode available for Global Futures.In Isolated Margin: The margin allocated to a position is limited to that specific trade Losses are restricted to the margin used for that position only Cross Margin is not supported at this time.

Knowledge Base Article

 • 

Leverage & Margin Mode

C
Can I still transfer funds between wallets manually?

Yes.The existing manual wallet transfer functionality remains available and can be used anytime.

Knowledge Base Article

 • 

Unified Wallet

C
Does PMLA, 2002 or the rules thereunder prescribe any procedures and manner verifying for identity of clients?

Yes. Rules 9 and 10 of the PML Rules prescribe the procedures & manner for verification and maintenance of the records of the identity of clients.

Knowledge Base Article

 • 

PMLA Rules from a Reporting Entity POV

C
What if I don't have Aadhaar or a passport?

A valid Aadhaar or passport is mandatory to complete KYC on CoinDCX. If you don't have either document, we recommend applying for at least one before proceeding with KYC.

Knowledge Base Article

 • 

DigiLocker – PIN-less Verification

C
Will my Drawing Template be saved automatically?

No, Drawing Templates are not auto-saved. You need to manually save your preferred settings using the Save Drawing Template option.

Knowledge Base Article

 • 

Drawing Template

C
Can I recover a deleted layout?

No, once a layout is deleted, it cannot be recovered. It’s recommended to create a copy of important layouts to avoid losing them.

Knowledge Base Article

 • 

Layout

C
What is the Secret Key, and why should I save it?

The Secret Key is a unique code used to link your CoinDCX account with Google Authenticator. Keep it in a safe place. If you change or lose your phone, you can use the Secret Key to restore your 2FA without setting it up again. Never share your Secret Key with anyone, including someone claiming to b

Knowledge Base Article

 • 

OTP & Two-Factor Authentication (2FA)

C
Can I undo or redo things I’ve done on the chart?

Yes, you can undo or redo actions like drawings, indicators, or setting changes from the undo button on the top toolbar. This helps you experiment without worrying about mistakes.

Knowledge Base Article

 • 

Charts & Indicators

C
Where can I view the cryptocurrencies I purchased?

Once your order is successfully executed, the purchased cryptocurrencies will be available under Portfolio → Coins.

Knowledge Base Article

 • 

Spot Trading

C
How do I buy cryptocurrencies on the CoinDCX App?

Log in to the CoinDCX App. Go to Search or Markets → Spot. Search for the cryptocurrency you want to buy. Select the desired Spot trading pair. Tap Buy. Review the Order Book, Best Bid, and Best Ask prices. Enter the quantity you want to purchase. Select the order type Market, Limit & Stop Limit (Av

Knowledge Base Article

 • 

Spot Trading

C
Who can disable my account?

For security reasons, only the account holder can disable their CoinDCX account.

Knowledge Base Article

 • 

Disable Account

C
What is Spot Trading?

Spot Trading allows you to buy and sell cryptocurrencies using the available balance in your wallet. Once your order is successfully executed, the purchased asset is instantly credited to your portfolio, allowing you to hold, trade, or withdraw it With Spot Trading, you can: Buy cryptocurrencies usi

Knowledge Base Article

 • 

Spot Trading

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24