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How will the search experience change?

The search functionality will remain as is, covering tokens, pairs, and market-specific results like futures or spot for different tokens.

Knowledge Base Article

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CoinDCX Unified App

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Which documents need to be submitted to the RE for Client Due Diligence, when the client is a company?

Where the client is a company, it shall submit to the reporting entity the certified copies of the following documents or the equivalent e-documents thereof, namely: ​ (i) certificate of incorporation; (ii) Memorandum and Articles of Association; (iii) Permanent Account Number of the company; (iv) a

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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In what form is the information on the identity of clients required to be maintained?

Rule 10 of the PML Rules specifies that the reporting entity shall maintain information on the identity of clients in the manner as may be specified by the sector Regulators.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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How to create a Deposit Request?

Please follow the steps below to raise a deposit request: Login to your CoinDCX app and click on the ‘Profile icon’. ​ Click on 'Available to Invest'. Enter the amount that you have deposited and continue. Click the Net Banking (IMPS/NEFT) option. Enter the transaction ID generated from the bank aft

Knowledge Base Article

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INR Deposits

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Can I start SIP at any time or when the market is high?

Systematic Investment Plan (SIP)can be started at any point of the time and at any state of the market. SIP helps you to start investing with a purpose without worrying about market highs and lows.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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How can I reduce or extend my SIP duration?

We currently do not have any fixed lock-in period for Systematic Investment Plan (SIP), thus you can cancel or continue your SIP for as long as you like.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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Can I see my wallet address on the blockchain?

Yes, you can view your wallet address on the blockchain. It’s publicly accessible.

Knowledge Base Article

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WEB 3 Custody

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Where can I find the API documentation?

The API documentation is available on the CoinDCX website under the API section. It provides all the details you need to use the new feature.

Knowledge Base Article

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Sub-Account Balance Transfer API

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How do I transfer tokens from CoinDCX to CoinDCX Web3?

You can now transfer token from CoinDCX to CoinDCX Web 3 by following these easy steps: Go to Wallet Click on "Add Funds" Select the token of your choice Land on the order page and make sure you are transferring funds on your desired chain/network Enter the amount you wish to transfer Place the orde

Knowledge Base Article

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Transfer

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Is there a Bug Bounty program?

If you believe you have found a security vulnerability or Bug that affects CoinDCX’s website or application, please report it to us. Our team will investigate all legitimate reports and quickly fix the problem. Refer to this link for more information.

Knowledge Base Article

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Account Related

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What kinds of rewards can I earn?

Rewards can be distributed in various ways, including: Fixed amounts in USDT or INR or any other token Variable amounts in USDT or INR or any other Token as per tasks assigned to each user.

Knowledge Base Article

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Reward Hub

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What documents are required for Re-KYC?

As part of our verification process, we'd appreciate it if you could share the following documents with us: PAN Card (Permanent Account Number): This helps us confirm your identity and ensure a secure transaction experience. Address Proofs: You can provide either your Aadhaar Card or Passport. This

Knowledge Base Article

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Re-KYC Verification

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I am unable to sign up. What should I do?

Encountering trouble signing up? No worries! Here are a few simple checks you can do: Make sure the email ID you entered is correct. Take a look in your spam and junk folders for any emails from CoinDCX or [email protected]. Consider adding CoinDCX to your mailbox whitelist for smoother communica

Knowledge Base Article

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Create an Account

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What is the Earn Product?

Earn is a product offering which allows a CoinDCX user to deploy a minimum quantity of virtual digital assets/ tokens and generate potential returns in the virtual digital assets/ tokens deployed, subject to the terms of the product as mentioned hereinbelow.

Knowledge Base Article

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Simple Earn

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What is a Crypto Options Chain?

A crypto options chain is a table listing all available option contracts for a crypto asset, showing strike prices, expiry dates, premiums, and other details to help traders compare choices.

Knowledge Base Article

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Crypto Options

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What information do I need to provide when raising my complaint to Grievance?

To help us resolve your issue faster, please include: Your registered email ID. Ticket ID (Mandatory) A detailed description of the issue. Relevant transaction details. Supporting documents or screenshots.

Knowledge Base Article

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Grievance

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Where should I save the recovery file?

It is recommended to save the recovery file in a secure location, such as an encrypted storage device or a trusted cloud storage service, so you can access it anytime.

Knowledge Base Article

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WEB 3 Recovery

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Why are the buying and selling prices different for the cryptos on CoinDCX?

In most markets, the prices for buying and selling are naturally a bit different. In India's VDA (Virtual Digital Asset) markets, this difference is often wider because of the 1% TDS (Tax Deducted at Source). Sellers usually set higher selling prices and lower buying prices, trying to find a balance

Knowledge Base Article

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Trading on CoinDCX

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How do I activate my Web3 account?

After logging in to CoinDCX, navigate to Web3 > Click on Activate, and follow the process to link your account and save the recovery file. Make sure to securely store this file.

Knowledge Base Article

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WEB 3 Recovery

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What is the All Market Section?

The All Market Section will provide entry points to Watchlist, Signals, Spot, and Futures.

Knowledge Base Article

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CoinDCX Unified App

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24