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How can I track and manage my earned rewards?

Your rewards can be found in Rewards Hub > My Rewards

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Reward Hub

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What are the benefits of participating in the Rewards Hub?

User will be able to earn rewards in the form of inr or crypto tokens /coins

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Reward Hub

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What is the Rewards Hub?

The Rewards Hub is a centralized section on CoinDCX app where users can participate in rewards campaigns/tasks and manage rewards they've earned.

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Reward Hub

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Why do I need to undergo KYC Re-verification for my crypto deposit?

We understand that going through KYC re-verification can seem like an extra step, but it’s an important measure to ensure the security and regulatory compliance of your transactions. Here’s why you might need to complete the process: Request for crypto withdrawal access: If you’ve requested access t

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Crypto Deposits

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Is nomination mandatory for a CoinDCX account?

While it's not compulsory to nominate someone, doing so can be a valuable step in managing the virtual digital assets stored in your account if something unexpected were to happen, like an untimely passing or unforeseen circumstances.

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Nomination

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How can I add a Nominee?

To add a nominee on CoinDCX: ​ Login to CoinDCX app and click on the profile icon on top left of the screen. Tap on Account Settings. Go to the Nominee Details and provide all required details and tap Save Nominee Details. ​ ​ Provide the OTP received on your registered mobile number. Your nominee w

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Nomination

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What is the role of Directorate of Enforcement (ED)?

The Directorate of Enforcement is a multi-disciplinary organization mandated with investigation of offenses of money laundering and violations of foreign exchange laws. The statutory functions of the Directorate include enforcement of following Acts: The Prevention of Money Laundering Act, 2002 (PML

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PMLA Rules from a User POV

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How do I get support as a Prime user?

Prime users have access to: ​ 1.Dedicated Prime Chat Support: Real-time assistance via chat. 2.Prime Email Support: Specialized support through email.

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CoinDCX prime

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Will my personal data be shared with authorities?

Your data will only be shared with regulatory or legal authorities if required by law. CoinDCX ensures privacy and adheres to strict security measures. ​ ​

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Custody FAQs

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What is the Earn Product?

Introducing Earn – a special feature that lets you use a small amount of virtual digital assets/tokens to potentially earn returns. ​To learn more about the Terms & Conditions, please click here.

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Simple Earn

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How can I choose between the margin modes on the order form?

Users can now select their preferred margin mode directly on the order form depending on the individual risk tolerance and trading strategies. However, the users can’t change the margin mode if there are active positions or open orders

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Cross Margin

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What are the benefits of enabling Crypto Withdrawal?

Seamless Transactions: Transfer Crypto Assets to and from trusted wallets. Control: Manage your digital assets more effectively. Flexibility: Enjoy greater freedom to trade and invest.

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Crypto Withdrawal access

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Are my funds safe?

We, at CoinDCX, always prioritize the safety and security of our customers' transactions. Please be assured, these changes do not affect the safety of your funds. Your funds are secure with CoinDCX, allowing you to continue adding funds to your CoinDCX wallet and invest without any concerns.

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Quick Bank Transfer

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How is the Settlement Price calculated?

The Settlement Price is the price at which a Futures contract is settled. CoinDCX uses the last price* (the most recent price at which the crypto order was placed) to calculate the settlement price for the contract. *Glossary Last Price: It is the price at which the last trade has occurred right bef

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Futures Trading

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Can I transfer crypto directly from Okto to the CoinDCX Web 3?

Unfortunately, the Okto wallet and the CoinDCX Web 3 are separate entities, so crypto tokens cannot be transferred between them

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Transfer

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How to transfer funds from ICICI Bank app to CoinDCX wallet?

Follow these steps to add funds in your CoinDCX wallet 1. Click ‘Add’ on the homepage of CoinDCX app and then select ‘Add Funds’. ​ ​ ​ ​ 2. Enter the amount you want to transfer to your CoinDCX wallet and proceed. ​ ​​ ​ 3. Choose Net Banking option and click on ‘Continue‘ to proceed adding funds t

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INR Deposit Guide (As per the Bank)

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Do I have to pay tax on the referral earned through exchanges?

Earning Referral Income on Exchanges and Taxes ​ When you earn referral income from exchanges, the tax you owe will be based on your regular tax slab instead of the standard 30% crypto provision. However, if you opt to sell the crypto earned through referrals, a 1% Tax Deducted at Source (TDS) will

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TDS for CoinDCX App Users

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What types of tasks can I find in the Rewards Hub?

Tasks in the Rewards Hub are based on various constructs a user is exposed to such as: Futures trading volume milestones Spot trading volume milestones INR deposit milestones Cryptocurrency deposit milestones Onboarding Verification Completion

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Reward Hub

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Can I lose more than what I have invested?

No. CoinDCX helps you to maintain your Locked-in margin* balance. As soon as the losses exceed the locked-in balance, CoinDCX liquidates your positions to recover the losses you have suffered on the trades. This will help you to never lose more than what your locked-in account contains. *Glossary Lo

Knowledge Base Article

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Futures Trading

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What is the difference between CoinDCX and CoinDCX Pro?

CoinDCX Pro is the parent brand that offers products like Spot, Margin, Earn and Insta among others. CoinDCX App is a simpler version of CoinDCX Pro (app/web) and an extension of Insta on CoinDCX Pro where users do not have to wait for the execution of their orders in the market. ​ Currently, on Coi

Knowledge Base Article

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Trading on CoinDCX

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24