Skip to main content
Help & Support
Help & Support
  • Chat Now

  • Help & Support
  • Search

Can't find what you're looking for?

Ask a question

  • Help & Support
  • Search
Select Quick Filter

Search Results (830)

Relevance
Selected Relevance
C
What is the CoinDCX Futures API?

The CoinDCX Futures API is a revolutionary addition to India's leading crypto trading platform, designed to enhance the overall trading experience. It provides unprecedented features and opportunities to traders.

Knowledge Base Article

 • 

Trading Related Queries

HS
What should be the relationship between me and the nominee?

You can choose someone close to you, like your parents, siblings, spouse, children, or legal guardian, to be nominated as the account holder.

Knowledge Base Article

 • 

Nomination

HS
Why are there limited coins on CoinDCX?

The entire framework of listing a coin on CoinDCX is created with three main objectives – enhancing investor protection, maintaining fair and transparent markets, and reducing systemic risk by giving sample diversification opportunities. CoinDCX has named this framework -7M, as the company analyses

Knowledge Base Article

 • 

Trading on CoinDCX

HS
What is a Bid and an Ask?

A Bid is a standing order where the trader wishes to buy a contract at a specified price and quantity. An Ask is a standing order where the trader wishes to sell a contract at a specified price and quantity.

Knowledge Base Article

 • 

Futures Trading

C
What if I lose access to my Google account? How can I log back into Web3?

If you lose access to your Google account, you can recover your Web3 wallet using a special "Recovery file" named COINDCX_DO_NOT_DELETE_1234.txt. Make sure to save this file on your device and in secure places. It’s a safety net that helps you get back into your wallet if needed. ​ ​

Knowledge Base Article

 • 

WEB 3 Recovery

HS
How can I check which devices I am currently logged in with my CoinDCX Account?

Log in to your CoinDCX App. Tap the profile icon (top right) and select ‘Security’. Tap ‘Security’ view the verified devices option. Tap ‘Verified Devices’ to view all devices logged into your account. ​ Note: If you notice any suspicious devices, block them immediately. ​ For further action, disabl

Knowledge Base Article

 • 

Account Related

HS
How to transfer funds from your Union Bank to our Union Bank Account using Quick Bank Transfer (NEFT/RTGS)?

1. Select Quick Bank Transfer (RTGS/NEFT only) Log into your CoinDCX account, click on ‘Add Funds’ and enter the amount you want to transfer into your CoinDCX wallet. Click on ‘Select Payment Method’ and choose the ‘Quick Bank Transfer’ option. ​ ​ ​ 2. Add Beneficiary Details You will be provided w

Knowledge Base Article

 • 

Quick Bank Transfer

C
How can I get updates about this API?

Check the CoinDCX website for the latest API documentation and release notes. Subscribe to any notifications or newsletters from CoinDCX.

Knowledge Base Article

 • 

Sub-Account Balance Transfer API

HS
How to create an account on CoinDCX if I am an existing user of CoinDCX Pro?

You do not need to create an account on CoinDCX if you are an existing user on CoinDCX Pro. Simply login to CoinDCX using your existing email address that was used to register on CoinDCX Pro. The 2FA code generated for your account will be the same as the one used for CoinDCX Pro. In case you still

Knowledge Base Article

 • 

Create an Account

C
How do I reset or enable Biometric/Face ID?

Safety is always our priority. We have implemented Biometric login to ensure a secure platform for all of our users. Log in to your CoinDCX account. Go to the top left corner of the Home page and click on your Name. Select 'Security' from the options. Choose 'Biometric login'. Confirm PIN. Reconfirm

Knowledge Base Article

 • 

PIN

HS
How does the Liquidation Engine work?

Upon liquidation, the Liquidation Engine attempts to close the position at the last market price

Knowledge Base Article

 • 

Futures Trading

C
Why do I need to link my Google account?

Linking your Web 3 to your Google account provides a secure way to manage your funds. It's important to ensure continuous access to your Google account to avoid any risk of losing your funds.

Knowledge Base Article

 • 

Getting Started

C
Where can I find the API documentation?

The API documentation is available on the CoinDCX website under the API section. It provides all the details you need to use the new feature.

Knowledge Base Article

 • 

Sub-Account Balance Transfer API

HS
How is the return computed?

We calculate returns based on the time you've invested, but keep in mind there's a minimum period for eligibility. We appreciate your understanding

Knowledge Base Article

 • 

Simple Earn

HS
What if my Backup Codes get compromised?

If you ever have concerns about the security of your backup codes, you can take action by resetting them. Simply click on the ‘Reset’ icon located on your backup codes details page. ​ Additionally, please be aware that when you generate new backup codes, the previous set will automatically become in

Knowledge Base Article

 • 

Backup Codes

HS
What happens if I transfer funds from any other bank account?

Funds transferred from any other bank account apart from the one registered with your CoinDCX account will be automatically refunded in 10 working days. We request you to please make all deposits from your CoinDCX registered bank account only.

Knowledge Base Article

 • 

Quick Bank Transfer

HS
How can I sell cryptos on Insta?

To sell cryptos on Insta: 1.Login with your CoinDCX credentials at https://coindcx.com/login 2.Click on Insta under ‘Quick Buy’ tab. 3.Select which coin you wish to buy via our drop down menu. Enter the quantity of crypto you want to buy, and place your order.

Knowledge Base Article

 • 

DCX Insta

C
How does the TP/SL Future works?

When placing a market or limit order, you’ll see an option to add TPSL values. After you enter your order details, you can input your desired Take Profit and Stop Loss prices. Once the order starts filling, the TP/SL will automatically apply to the entire position.

Knowledge Base Article

 • 

TP/SL Feature

HS
Can I lock fiat currency like USD or INR as collateralized assets?

No, we only accept BTC, ETH, XRP and USDT to lock as collaterals. To deposit these 4 cryptos, go to Funds > Deposit where your crypto deposit address can be found.

Knowledge Base Article

 • 

Margin Trading

C
Will gas fees be deducted even if my transaction fails on the blockchain?

Yes, you will still be charged a gas fee even if your transaction fails. This happens because your gas fee covers the cost of processing the transaction, regardless of its outcome. Miners or validators on the network perform the work to validate your transaction, and the fee compensates them for thi

Knowledge Base Article

 • 

Trade

  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
logo

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

linked-in instagram facebook twitter

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

Products

  • Insta
  • Earn
  • Spot Trade
  • Margin Trade
  • Futures
  • API Broker
  • API Docs
  • API Help Section
  • Markets
  • Liquidity Services
  • Coin Listing

Company

  • About Us
  • Blog
  • Policies
  • Fee Structure
  • Careers
  • Terms & Conditions
  • Privacy Policy
  • Newsroom
  • Ventures
  • Risk Disclosure

Support

  • Guides
    • Intro to Futures Trading
    • Intro to Margin Trading
  • Contact Us
    • For grievance redressal, Click here to know more
    • Press: [email protected]
    • Regulatory Issues/Enforcement Authorities: [email protected]

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24