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Is it available on Lite and Pro?

Yes, it's available on both Lite and Pro mode.

Knowledge Base Article

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Getting Started

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Can I still access my Web3 assets if I change my email?

Yes, as long as you have your recovery file saved, you can continue to access your Web3 assets even if you change your email address.

Knowledge Base Article

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WEB 3 Recovery

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What is Stop-Loss Order?

A stop order, also referred to as a stop-loss order, is an order to buy or sell a crypto once the price of the crypto reaches a specified price, known as the stop price. When the stop price is reached, a stop order becomes a market order. A buy stop order is always placed above the market price and

Knowledge Base Article

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Trading Related Queries

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Can fraudsters create fake CoinDCX apps/websites?

Yes. Fraudsters can publish lookalike apps on unofficial platforms. To stay safe: 1. Always download CoinDCX only from the official Google Play Store or Apple App Store. 2. Never install APK files shared via links, emails, or messaging apps.

Knowledge Base Article

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Security Tips

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Which chains are supported in CoinDCX Web 3?

We support following chains in CoinDCX Web 3: Base Solana Polygon Arbitrum BSC Optimism We are constantly working on offering more chain options to our users.

Knowledge Base Article

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Trade

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Is TDS charged on Buy/Sell orders in the CoinDCX Web 3?

No, there are no TDS charges on Buy/Sell orders in the CoinDCX Web3.

Knowledge Base Article

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Trade

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What is Trade?

CoinDCX Web 3 provides its users with a functionality to buy/sell thousands of tokens in exchange for another token on multiple chains/networks.

Knowledge Base Article

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Trade

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Why is TDS shown here?

TDS (Tax Deducted at Source) is collected on trades as per Indian regulations and deposited with the government.

Knowledge Base Article

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Trust & Transparency Centre

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What is the funding interval for Crypto Futures?

The funding interval varies depending on the Futures market and prevailing market conditions. Most Crypto Futures markets have a funding interval of 8 hours. Some Futures markets have a funding interval of 4 hours. During periods of high market volatility, the funding interval for certain Futures ma

Knowledge Base Article

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Funding

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Can I place multiple TP/SL orders on one position?

No. Only one TP and one SL can be active for a position at any time. If you add or modify TP/SL, the latest values apply to the entire position, replacing any previous TP/SL settings.

Knowledge Base Article

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Options - TP/SL

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Why is an additional amount of SOL locked?

An additional amount of SOL is temporarily locked to cover the required blockchain rent fees on the Solana network. This amount is not deducted from your wallet balance. It remains locked only until the transaction is completed, after which it is automatically unlocked and becomes available in your

Knowledge Base Article

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Quick Trade

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What happens if I don't have any UPI apps installed on my phone?

If the system detects no UPI apps installed, or if you are using a device where apps cannot be detected, you will be redirected to the manual "Add Bank Account" flow, where you can enter your bank account details.

Knowledge Base Article

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Verify Bank Account Using UPI

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What changes are happening on the Home Screen?

The lite mode design will replace the pro mode design for both themes. Retention of key features like search, referral, notifications, quick action button, and banners.

Knowledge Base Article

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CoinDCX Unified App

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How can I track my returns?

Keep tabs on your earnings every day by checking the 'Your Earnings' section in the Earn tab on your CoinDCX app. It's a handy way to stay updated on your returns!

Knowledge Base Article

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Simple Earn

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Will CoinDCX Web 3 be accessible through web/desktop mode?

No, CoinDCX Web 3 is exclusively available through the app.

Knowledge Base Article

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Getting Started

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Which timeframes are available to view Past Futures Trading P&L?

You can view your Past Futures Trading P&L for the following timeframes: Last 7 Days Last 30 Days Current Financial Year All Time

Knowledge Base Article

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Past PNL Enhancement

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How does leverage work?

Here's a simple example to understand how leverage affects your returns. Without Leverage Suppose you have 100 USDT and Bitcoin (BTC) is trading at 10,000 USDT. You can buy 0.01 BTC. If BTC rises by 10% to 11,000 USDT, your profit would be 10 USDT. Your return on equity (ROE) would be 10%. With 10x

Knowledge Base Article

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Leverage & Margin Mode

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How can I set Take Profit (TP) and Stop Loss (SL) for my position?

You can set TP/SL in two ways: While placing the entry order, or From the Active Positions tab after the position is opened ​ You have to enter the Trigger Price or ROE % for setting the TP/SL Order and you can see the Estimate PNL. ​ Important points to note: TP/SL applies to all quantities of the

Knowledge Base Article

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Order Placing & Active Positions

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Can I lose more than my invested amount in Futures?

It depends on the margin mode you are using. If you're using Isolated Margin, No. Only the margin allocated to that specific position is at risk. If your position is liquidated, your maximum loss is limited to the margin invested in that trade. Your remaining Futures wallet balance and other positio

Knowledge Base Article

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Liquidation

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What is Futures Trading?

Futures Trading lets you trade on the future price movement of cryptocurrencies without owning them. On CoinDCX, all futures contracts are perpetual, which means they do not have an expiry date and can be held as long as you maintain sufficient margin. You can: Go Long if you expect the price to ris

Knowledge Base Article

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Introduction to Futures Trading

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24