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What is the difference between Simple View and Advanced View in Portfolio?

You can choose how your portfolio information is displayed. Simple View displays Current Value, Invested Value & Total P&L. Advanced View displays Average Buying Price, Last Traded Price (LTP), Current Value & Total P&L

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Portfolio Value

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What happens if a token is under Maintenance?

During the maintenance period; You cannot buy the token and you cannot sell the token. Your holdings remain safe and visible in your portfolio. Trading will resume once the maintenance activity is completed.

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Exit Mode/Maintenance

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Where can I view my TDS deductions?

You can view TDS deductions in your order details. On the Order Form, you can click on Info or Fee Breakdown. Review the charges applied to the transaction, including TDS (if applicable). If you'd like to view a consolidated summary of your TDS deductions, you can download the TDS Summary Report fro

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Tax Deducted at Source (TDS)

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Can I view a summary of all my TDS deductions?

Yes. You can download and review TDS Summary Report & TDS Certificate. These are available on both the CoinDCX App and Website.

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Tax Deducted at Source (TDS)

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How can I trade on Spot?

You can trade on Spot using both the CoinDCX App and the CoinDCX Website.

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Spot Trading

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Can I delete my Backup Codes?

Yes. You can delete your Backup Codes from the CoinDCX website. Go to: Profile Icon > Security > Backup Codes > Manage ​ From there, select Delete to remove your existing Backup Codes.

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Backup Codes

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What is a Layout?

A layout is the complete setup of your chart. It includes your selected timeframe, indicators, and drawings. You can create different layouts for different trading pairs based on your preference, so you don’t have to set up your chart from scratch every time.

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Layout

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What happens after I change my password?

Once your password is updated: Your new password becomes active immediately.Use it the next time you log in to your CoinDCX account.A 24-hour security cooling-off period will be applied to INR withdrawals for your account's safety.

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Password Management

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What is money laundering?

Money laundering is the process of converting proceeds obtained from criminal activity into legitimate funds. It involves concealing the source of illegal money by disguising it as legitimate funds.

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PMLA Rules from a User POV

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Can I save multiple indicators in one template?

Yes, you can save multiple indicators in a single template. All the indicators you apply, along with their customized settings, will be stored together in that template.

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Indicator Template

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What is a Housing Finance Institution?

Housing Finance Institution shall have the same meaning as assigned to it in clause (d) of section 2 of the National Housing Bank Act, 1987.

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PMLA Rules from a Reporting Entity POV

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Why have backup codes?

If you lose your phone or otherwise can't get an OTP by text or codes via Google Authenticator, you can use backup codes to sign in to your CoinDCX Account.

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Backup Codes

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Can I use special characters or symbols in my name?

No. Your name should not contain special characters or symbols.

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Username Update

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Can I edit an existing Indicator Template?

No, existing templates cannot be edited. If you need to make any changes, you will need to either: Create a new template with an updated version, or Delete the existing template and save a new version

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Indicator Template

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Why can't I use my old Login PIN again?

To help keep your account secure, CoinDCX doesn't allow recently used Login PINs to be reused. This reduces the risk of unauthorized access if an old PIN has been compromised.

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Login PIN

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How can I view my Verified Devices?

You can view all devices linked to your CoinDCX account from the app. Follow these steps: ​ Log in to the CoinDCX app.Tap the Profile icon.Go to Security Settings.Select Verified Devices. You'll see a list of devices that have been verified to access your account.

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Verified Devices

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What should my Login PIN be?

Your Login PIN must: Be 6 digits long.Make it strongNot be shared with anyone. For better security, avoid using easily guessable PINs such as your birth year, mobile number, or repeated digits like 111111.

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Login PIN

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How often is the conversion price revised?

The revision of the conversion rate depends on multiple broader factors, including USD–INR valuation and market liquidity conditions. Based on these factors, the conversion rate may be updated from time to time. The revision is not fixed to a specific frequency and can happen whenever required.

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USDT<>INR Conversion Rate

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If my phone is stolen, are my crypto funds safe?

Do not worry if your phone is stolen or lost. Your crypto funds are safe as long as you have your phone’s lock on CoinDCX and CoinDCX Pro’s mobile application. Make sure no where on your mobile device do you store the login credentials and the withdrawal password of your CoinDCX and CoinDCX Pro wall

Knowledge Base Article

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Trading on CoinDCX

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What is money laundering?

The goal of a large number of criminal acts is to generate a profit for the individual or group that carries out the act. Money laundering is the processing of these criminal proceeds to disguise their illegal origin. This process is of critical importance, as it enables the criminal to enjoy these

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24