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How will I know how much tokens I will receive?

You will receive as per the holding you had at the snapshot time. ​ For example: Snapshot time: 23 Feb 2023 16:00 hours Your holding; 100 BTC at snapshot time Airdrop Ratio: 1 for every 100 held. ​ You will receive 1 Airdrop token. ​ For now you can check the holding just before the snapshot time, v

Knowledge Base Article

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Airdrop

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What is the proceeds of crime as per PMLA Act 2002?

The term "proceeds of crime" refers to any property derived or obtained, either directly or indirectly, by any person or entity as a result of criminal activity or from the value of any such property.

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PMLA Rules from a User POV

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Can I buy a token using its contract address in CoinDCX Web3?

Yes. CoinDCX Web3 allows you to buy supported tokens using their contract address, even if they are not listed in the CoinDCX Web3. However, it's important to note that tokens purchased using a contract address have not been listed or verified by CoinDCX. Before purchasing any such token, we strongl

Knowledge Base Article

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Crypto to Crypto Swap

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Can I use my work email to create a Web3 Wallet?

While you can use a work email to create your Web3 Wallet, we recommend using a personal email address instead. A personal email is less likely to become inaccessible due to job changes or organizational policies, helping ensure uninterrupted access to your Web3 Wallet.

Knowledge Base Article

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Web3 Wallet & Recovery

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Will funding continue to apply before the pair is delisted?

Yes. Funding fees will continue to apply as per the normal funding schedule until the Futures pair is settled at the announced delisting date and time.

Knowledge Base Article

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Futures Pair Delisting

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Can I use a different bank account than the one currently active on my UPI app?

Yes. When you are redirected to the UPI app (e.g., GPay or PhonePe) to pay the ₹1, you can select a different bank account linked within that UPI app before making the payment. We will verify whichever account you use to pay the ₹1.

Knowledge Base Article

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Verify Bank Account Using UPI

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Where can I view the cryptocurrencies I purchased?

Once your order is successfully executed, the purchased cryptocurrencies will be available under Portfolio → Coins.

Knowledge Base Article

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Insta Trading

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Can I use someone else's bank account?

No. For security reasons, only bank accounts that belong to you and match your verified KYC details can be linked to your CoinDCX account.

Knowledge Base Article

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Verify Bank Account Using Bank Details

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What are a reporting entity’s obligations with regard to risk mitigation?

Every reporting entity is required to exercise ongoing due diligence with respect to the business relationship with every client and closely examine the transactions in order to ensure that they are consistent with their knowledge of the client, his business and risk profile and where necessary, the

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Can I use the same drawing properties for other pairs?

Yes, once saved, your Drawing Template can be applied across different pairs. This helps you maintain a consistent drawing style across all your charts.

Knowledge Base Article

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Drawing Template

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What if the amount matches in my TDS Certificate but not on the Income Tax Portal?

If the TDS amount matches in your Trade Report and TDS Certificate but differs from what you see on the Income Tax Portal, there is generally no impact on your ability to claim the TDS. This is because the Income Tax Portal may display the cumulative TDS credited against your PAN for the financial y

Knowledge Base Article

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Tax Deducted at Source (TDS)

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Why does the contract chart move even when no trades are happening?

The contract chart is based on Mark Price, which reflects the fair value of the option. Mark Price can change with market conditions even if no trades occur, especially during low liquidity.

Knowledge Base Article

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Options - Contract Chart

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What is an OTP?

A One-Time Password (OTP) is a unique verification code sent to your registered email address or registered mobile number to help verify your identity. You may be asked to enter an OTP while: Logging in to your accountResetting your passwordUpdating your registered email address or mobile numberPerf

Knowledge Base Article

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OTP & Two-Factor Authentication (2FA)

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Why is my P&L showing as blank?

Your token's Profit & Loss (P&L) may appear blank if the token has insufficient liquidity or if it is no longer published or supported on CoinDCX Web3. In such cases, the platform may be unable to determine a reliable market price to calculate and display your P&L.

Knowledge Base Article

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Web3 Safety & Security

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Are Options and Global Futures included?

No, Options and Global Futures trading volume is not included in the VIP Level calculation. Currently, only Spot and standard Futures trading (INR & USDT) are considered.

Knowledge Base Article

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VIP Levels

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How can I set TP/SL in my Options position or order?

You can add TP/SL: While placing a new Options order From an active Options position Enter the trigger price and confirm after reviewing the warning note.

Knowledge Base Article

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Options - TP/SL

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How can a Master Account view and manage funds of a Sub-Account?

Log in to the CoinDCX website: https://coindcx.com/ Click the Profile icon in the top-right corner.Select Sub-Accounts.Go to the Funds section. The Master Account can: Use Transfer In to deposit funds to the Sub-Account.Use Transfer Out to withdraw funds from the Sub-Account.View the Sub-Account's B

Knowledge Base Article

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Managing Sub-Accounts

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Why do I need to link my Google account?

Your Google account is used to securely create and manage your CoinDCX Web3 wallet. To ensure uninterrupted access to your wallet and funds, it is important to maintain access to your linked Google account.

Knowledge Base Article

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Introduction to Web 3

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What is PMLA?

PMLA is an abbreviation for the Prevention of Money Laundering Act, 2002 which is in force since 1st July 2005.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What if a token is available on multiple blockchains?

If a token is available on multiple chains, the Quick Trade option will be enabled only on the primary supported blockchain for that token.

Knowledge Base Article

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Quick Trade

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24