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What is Invested value?

Invested Value is the total amount currently invested in the cryptocurrencies you hold. It is adjusted whenever you buy or sell your holdings. For example: You invest ₹100 in a cryptocurrency. Its value increases to ₹500. You then sell assets worth ₹250 (half of your holdings). After the sale: Curre

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Portfolio Value

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My fingerprint or Face ID isn't working. What should I do?

If biometric authentication fails: Try scanning your fingerprint or face again.Make sure your fingerprint sensor or camera is clean.Check that your fingerprint or Face ID is working for other apps on your device.If needed, use your Login PIN or password to access your account

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Biometric Login

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How does leverage work?

Here's a simple example to understand how leverage affects your returns. Without Leverage Suppose you have 100 USDT and Bitcoin (BTC) is trading at 10,000 USDT. You can buy 0.01 BTC. If BTC rises by 10% to 11,000 USDT, your profit would be 10 USDT. Your return on equity (ROE) would be 10%. With 10x

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Leverage & Margin Mode

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What is the role of Directorate of Enforcement (ED)?

The Directorate of Enforcement is a multi-disciplinary organization mandated with investigation of offenses of money laundering and violations of foreign exchange laws. The statutory functions of the Directorate include enforcement of following Acts: The Prevention of Money Laundering Act, 2002 (PML

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PMLA Rules from a User POV

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What information will I need during Re-KYC?

1. No Changes in Existing KYC Details: If there are no changes in your current KYC details, you can complete the process by self-declaring through the CoinDCX mobile application. This method allows for an immediate update without any waiting time, ensuring a hassle-free process. ​ 2. Changes in KYC

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Re-KYC Verification

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Is KYC required to update my mobile number?

Yes. Your account must be KYC-verified before you can update your mobile number via the self-service flow. If your KYC isn't complete, please complete it first and then try updating your mobile number. Need more help? Contact CoinDCX Support by tapping "Chat Now" in the top right corner

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Mobile Number Update

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I deposited funds to an old or inactive CoinDCX bank account. What should I do?

If you've deposited funds to an old or inactive CoinDCX bank account, the transaction is generally rejected and the amount is typically reversed to your bank account within 3 to 5 working days. For future deposits, please make sure you're using the latest beneficiary details available in your CoinDC

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Deposit Delayed?

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Can PMLA be applied to foreign transactions?

Yes, PMLA can be applied to foreign transactions. It can also be applied to transactions that take place outside India but have a connection with India.

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PMLA Rules from a User POV

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Where can I manage my SIPs?

You can manage and track all SIPs under Portfolio → SIP, where you can view: Invested amount SIP count Frequency and schedule Timeline of all activities

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Systematic Investment Plan (SIP)

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Why do all four corners of my passport need to be visible?

All four corners need to be visible so that the passport can be properly captured and the required information can be clearly reviewed during verification.

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Passport Verification

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What margin modes are available for trading?

Currently, Isolated Margin is the only margin mode available for Global Futures.In Isolated Margin: The margin allocated to a position is limited to that specific trade Losses are restricted to the margin used for that position only Cross Margin is not supported at this time.

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Leverage & Margin Mode

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Is there any fee associated with the Re-KYC?

The Re-KYC process does not involve any fees; it is completely free of charge.

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Re-KYC Verification

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Will I be able to add TP/SL for partial quantities?

No. TP/SL applies to the entire position or order. If you increase your position size with a new TP/SL, the latest TP/SL value applies to the full position.

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Options - TP/SL

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Why can't I use my old Login PIN again?

To help keep your account secure, CoinDCX doesn't allow recently used Login PINs to be reused. This reduces the risk of unauthorized access if an old PIN has been compromised.

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Login PIN

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What is a demise claim?

A demise claim is a request to initiate the transmission of the Virtual Digital Assets (VDAs) and any INR balance held in a deceased CoinDCX user's account to the person legally entitled to receive them, in accordance with applicable laws and CoinDCX's verification process.

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Demise Claim

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What is the new Web3 platform fee?

The revised Web3 platform fee is 1.5% for all Web3 buy & sell transactions on CoinDCX, effective October 1, 2025.

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Web3 - Fee Update

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How can a Sub-Account access their Profile?

Log in to the CoinDCX website: https://account.coindcx.com/login​ Click the Profile icon in the top-right corner.Select Profile under the Account section.​ Note: 2FA is mandatory to access Profile. ​ If 2FA is not enabled, the user will see: “You must enable two-factor authentication to perform this

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Sub-Account Profile & Security

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How do I complete the selfie verification successfully?

Selfie verification helps confirm that you're the rightful owner of the account and is a mandatory step during KYC or Re-KYC. To complete the verification successfully: Before you begin: Ensure you're in a well-lit environment with your face clearly visible.Remove sunglasses, masks, helmets, or anyt

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Selfie Verification & Location Access

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I forgot my DigiLocker PIN. What should I do?

You can reset your DigiLocker PIN through DigiLocker. Once your PIN has been reset, return to the DigiLocker verification flow and try again. Note: CoinDCX cannot reset your DigiLocker PIN. For security reasons, Only you can update the PIN for your digilocker account.

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DigiLocker – Aadhaar & PIN Verification

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Is TDS applicable on every crypto transaction?

TDS applicability depends on the type of transaction: INR Trading Pairs, TDS is applicable on all sell orders in Spot and Insta markets. Crypto-to-Crypto (C2C) Trading Pairs, TDS is applicable on both sides of the trade because one crypto asset is being exchanged for another

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Tax Deducted at Source (TDS)

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24