Can't find what you're looking for?

Ask a question

Search Results (830)

Relevance
Selected Relevance
HS
How can I sell cryptos on Insta?

To sell cryptos on Insta: 1.Login with your CoinDCX credentials at https://coindcx.com/login 2.Click on Insta under ‘Quick Buy’ tab. 3.Select which coin you wish to buy via our drop down menu. Enter the quantity of crypto you want to buy, and place your order.

Knowledge Base Article

 • 

DCX Insta

HS
How to buy crypto on CoinDCX?

To buy crypto instantly, log into the CoinDCX app and follow the steps below: Go to the Markets section and tap on the token of your choice. For example, let's choose Bitcoin. ​ You can see here how Bitcoin has been performing over the last couple of days/weeks/months. You can then click on the Buy

Knowledge Base Article

 • 

Trading on CoinDCX

HS
How do I update/change my password?

To change your password for CoinDCX, click on 'Security' under Account. You will get an option to change your account password under Change Password and your withdrawal password under Change Withdrawal Password. Please make sure that both these passwords are different to secure your funds. Also note

Knowledge Base Article

 • 

Update Profile Details

HS
What are the CDD Measures for Partnership firm as per PMLA Act 2002?

In case the customer is a partnership firm following documents are required for due diligence: registration certificate; partnership deed; PAN or equivalent e-document of the partnership firm and an officially valid document in respect of the person holding an attorney to transact on its behalf.

Knowledge Base Article

 • 

PMLA Rules from a User POV

C
Do I have to complete KYC again?

No, you won't need to repeat the KYC process. By accepting CoinDCX Web 3's terms and conditions, you authorize CoinDCX to share your KYC information with the CoinDCX Web 3 entity.

Knowledge Base Article

 • 

Getting Started

HS
Will the PIN feature also be enabled for CoinDCX Pro on mobile and web?

Not at the moment. However, we’re actively working on merging the CoinDCX and CoinDCX Pro apps into a unified platform. Once this is complete, there will be a single mode with enhanced features, including the PIN option. Stay tuned for updates!

Knowledge Base Article

 • 

PIN Related Issues

HS
Could I have the option to choose which features I'd like to enable the PIN for?

We will soon be introducing more preference options for the PIN feature where you will be able to control your preferences.

Knowledge Base Article

 • 

PIN Related Issues

HS
Can I unlock my account without using Biometric or FaceID?

Yes, you can! You have the flexibility to unlock your account using either Biometric/FaceID or a PIN. If you prefer not to enable Biometric or FaceID, the PIN option is always available for your convenience.

Knowledge Base Article

 • 

PIN

HS
What documents are required for an enterprise to be onboarded on CoinDCX?

​ Private Limited Company CoinDCX Enterprise Registration Form Certificate of Incorporation (COI) Articles of Association (AOA) Memorandum of Association (MOA) Financial Statement* Source of Funds (Bank Statement) Income Tax Return Company PAN GST Certificate Board Resolution Authorization Letter PA

Knowledge Base Article

 • 

Enterprise Onboarding

HS
Is it mandatory to create a PIN for my account?

Setting up a PIN is mandatory within 7 days of signing up for your CoinDCX account. This ensures an added layer of security for your account.

Knowledge Base Article

 • 

PIN

HS
My account is blocked. How do I retrieve it?

If you discover that your account is blocked, kindly reach out to our support team through chat for assistance. They'll be happy to help!

Knowledge Base Article

 • 

Login

HS
How can I update deposit details (Transaction amount / UTR / Reference ID)?

Please follow the steps below to update deposit details (Transaction amount/UTR/Reference ID) Login to your CoinDCX app and click on the ‘Profile icon’. Click on 'Available to Invest'. Select the deposit request which needs to be edited. Edit the deposit details as required and click 'Update'. You’r

Knowledge Base Article

 • 

INR Deposits

HS
What happens if the amount transferred is different from the amount I have selected in the CoinDCX app for fund transfer?

In such a case, we will credit the exact amount that we have received from your bank account.

Knowledge Base Article

 • 

Quick Bank Transfer

C
What features are not available in INRM Futures?

Currently, INR-M Futures do not support Cross Margin and IF you wish to edit your existing open order you will have to cancel the existing order and place a new order.

Knowledge Base Article

 • 

INR Margin Futures

C
Are the Max position sizes different from USDT-M Futures?

Yes, INR-M Futures offer smaller position sizes compared to USDT-M Futures.

Knowledge Base Article

 • 

INR Margin Futures

HS
What is the Systematic Investment Plan?

Systematic Investment Plan, also known as SIP, helps you build your crypto assets investment portfolio by investing a fixed amount every week. Tokens available as of now are Bitcoin, Cardano, Ethereum, Polkadot, Loopring, Solana, Gala, Decentraland, Polygon and Ripple.

Knowledge Base Article

 • 

Systematic Investment Plan (SIP)

HS
Is CoinDCX Futures trading available 24/7?

Yes, trading on CoinDCX Futures is available for 24 hours, 7 days a week.

Knowledge Base Article

 • 

Futures Trading

C
What should I do if I encounter issues while using the feature?

If you face any issues, please reach out to our support team for assistance.

Knowledge Base Article

 • 

TP/SL Feature

C
Is there any fee charged for transfer from spot wallet to futures wallet or vice versa?

There is no fee charged on transferring funds between Spot and Futures wallet.

Knowledge Base Article

 • 

Futures Wallet

C
Can I set TP/SL values on the order form for all types of orders?

Currently, you can set TPSL values for the market and limit orders.

Knowledge Base Article

 • 

TP/SL Feature

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24