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Why does my layout look different than before?

If you made any changes to the chart and clicked on Save, the layout gets updated and replaces the previous version. Similarly, if Auto Save is enabled, the changes will be saved automatically to the existing layout. That’s why the layout may look different from how it was earlier, as the latest cha

Knowledge Base Article

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Layout

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What if my trade causes me to cross the $1 Million threshold

You are still covered for that trade. For example, if your existing volume is $990K and you place a $30K trade, the rebate will be processed on the full $30K trade value. However, from the next trade onward, standard fees will apply as your total volume has now exceeded $1 million.

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Refund Based Trading Fees in Options Trading

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What is PMLA?

PMLA is an abbreviation for the Prevention of Money Laundering Act, 2002 which is in force since 1st July 2005.

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PMLA Rules from a Reporting Entity POV

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How can I see my Realized P&L on the Web3 Wallet screen?

Your Realized P&L has been moved from the main wallet screen to the Portfolio Summary for a cleaner experience. To view it: Web3 Wallet → Tap on "Current P&L" → Portfolio Summary There you'll find: Invested Value Current P&L Realized P&L

Knowledge Base Article

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Web3 Wallet & Recovery

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Why does my chart open in a different pair when I load a layout?

Layouts remember the pair and timeframe that were selected while saving. So when you load a layout, it automatically opens that specific pair along with the saved setup.

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Layout

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Can previously deducted 20% TDS be reversed?

TDS deducted and deposited with the tax authorities cannot be reversed by CoinDCX. Users may claim eligible tax credits while filing their Income Tax Return (ITR), subject to applicable tax regulations.

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Tax Deducted at Source (TDS)

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Since when has TDS been applicable to crypto trading?

TDS has been applicable to eligible crypto transactions from 1st July 2022.

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Tax Deducted at Source (TDS)

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What is the process of KYC under PMLA?

KYC stands for Know Your Customer. Under PMLA, Reporting Entities are required to obtain information about their customers' identity, address, occupation, and other relevant details by collecting their PAN, Officially Valid Documents (OVD) & other related documents.

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PMLA Rules from a User POV

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What are a reporting entity’s obligations with regard to the beneficial ownership verification?

All reporting entities should, at the time of commencement of an account-based relationship with a client, determine whether the client is acting on behalf of a beneficial owner, and identify the beneficial owner and take all steps to verify the identity of the beneficial owner.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Why did my VIP Level change even though I didn’t trade recently?

VIP Levels are calculated on a rolling 30-day basis. If older trades move out of the 30-day window, your total volume may change, which can impact your VIP Level.

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VIP Levels

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Where do I track the Airdrop balance I received?

You will be able to see the total quantity increased in the portfolio section. We are working towards showing settlement airdrops transactions in the wallet in future. ​ For now, you can simply check the total quantity of the token and verify with the email that we sent you. ​

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Airdrop

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Why is the estimated PnL different from the actual PnL?

The estimated P&L is shown based on Mark Price, which is the fair price of the contract while actual PNL depends on the execution price of the order.

Knowledge Base Article

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Options - TP/SL

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Since when Virtual Assets are covered under PMLA Act 2002?

As per the Notification received from Department of Revenue, Ministry of Finance on 7th March 2023, Virtual Digital Assets, their safekeeping or administration is covered under PMLA Act 2002.

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PMLA Rules from a User POV

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How can I save a Drawing Template?

You can save your preferred drawing style by following these steps: Click on the Templates option from the floating drawing toolbar Select Save Drawing Template Enter a template name Click on Save This will allow you to reuse the same drawing style whenever needed.

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Drawing Template

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Will my customized indicator settings be saved?

Yes, all the changes you make to indicator settings such as inputs, colors, and styles will be saved as part of the template. This ensures your preferred configuration is applied every time you use it.

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Indicator Template

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Can a Sub-Account access the master account's funds?

Sub-Accounts trade using the master account's funds. However, the master account retains control over fund management and asset transfers.

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Permissions & Access

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Can I create multiple Sub-Accounts using the same email address?

No. Each Sub-Account must be registered with a unique email address.

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Account Creation & Activation

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Why is TDS shown here?

TDS (Tax Deducted at Source) is collected on trades as per Indian regulations and deposited with the government.

Knowledge Base Article

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Trust & Transparency Centre

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What is the legal framework for sharing of information with other authorities?

Section 66 of the Prevention of Money Laundering Act, 2002 provides for disclosure of information to other officers, authority or body.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Is there any fee to update my registered email ID?

No. Updating your registered email ID is completely free. CoinDCX does not charge any fee for updating your email address through the self-service process.

Knowledge Base Article

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Email ID Update

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24