Can't find what you're looking for?

Ask a question

Search Results (1.3K)

Relevance
Selected Relevance
C
What is the difference between Total P&L and Today's P&L?

Total P&L shows the overall profit or loss on your current cryptocurrency holdings and Today's P&L shows the change in the value of your current holdings over the last 24 hours. Both values are indicative and may change based on market movements until you sell your assets.

Knowledge Base Article

 • 

Portfolio Value

C
Can I undo or redo things I’ve done on the chart?

Yes, you can undo or redo actions like drawings, indicators, or setting changes from the undo button on the top toolbar. This helps you experiment without worrying about mistakes.

Knowledge Base Article

 • 

Charts & Indicators

C
What is the difference between Simple View and Advanced View in Portfolio?

You can choose how your portfolio information is displayed. Simple View displays Current Value, Invested Value & Total P&L. Advanced View displays Average Buying Price, Last Traded Price (LTP), Current Value & Total P&L

Knowledge Base Article

 • 

Portfolio Value

C
Can I edit an existing layout?

Yes, you can make changes to an existing layout at any time. After making changes, simply click on Save again to update the layout with the latest setup.

Knowledge Base Article

 • 

Layout

C
Will I receive the refund instantly after placing a trade?

No. Trading fees are charged immediately at the time of trade execution. Eligible trading fee refunds are processed separately and credited daily to your Options Wallet based on the eligible trades executed during the previous day. The refund amount credited will be the cumulative trading fees charg

Knowledge Base Article

 • 

Refund Based Trading Fees in Options Trading

C
How can I disconnect my private wallet?

You can disconnect your private wallet at any time. To do this: Go to the Wallet Details section. Navigate to the Deposit or Withdrawal page. Select the connected wallet. Click the Disconnect Wallet option. Once disconnected, you may need to complete the wallet verification process again before usin

Knowledge Base Article

 • 

Wallet Verification & Proof of Ownership

C
Will the INR wallet balance be locked for the SIP feature?

No, it will not. We will send out reminder communications one day before the Systematic Investment Plan (SIP) instalment date is due to ensure there is an adequate amount of funds in the wallet.

Knowledge Base Article

 • 

Systematic Investment Plan (SIP)

C
What happens if a token is under Maintenance?

During the maintenance period; You cannot buy the token and you cannot sell the token. Your holdings remain safe and visible in your portfolio. Trading will resume once the maintenance activity is completed.

Knowledge Base Article

 • 

Exit Mode/Maintenance

C
Why did my timeframe change automatically?

This happens if “Remember Timeframe” was selected during saving. When you apply the template, the chart switches to the saved timeframe.

Knowledge Base Article

 • 

Indicator Template

C
Can I withdraw a delisted token to an exchange wallet?

No. External Wallet Transfer is supported only to your own private wallet. Withdrawals to exchange wallets are not permitted under this feature. This restriction is in place to help prevent accidental transfers to exchanges that may no longer support deposits for the delisted token. By allowing with

Knowledge Base Article

 • 

External Wallet Transfer

C
What if PIN-less DigiLocker login is not working?

If PIN-less login does not work, use the Login with PIN option available on the DigiLocker screen and continue with your Aadhaar number and DigiLocker PIN. If you are still unable to complete verification, you can use the available manual document verification option. If you need assistance, Contact

Knowledge Base Article

 • 

DigiLocker – PIN-less Verification

C
Why didn’t I receive funds after cancelling SIP?

Cancelling a SIP only stops future installments no further amounts will be deducted from your wallet. Your existing investment remains in your portfolio, and you can view the quantities purchased through SIP under Portfolio → Assets. You can choose to hold or sell these tokens manually at any time b

Knowledge Base Article

 • 

Systematic Investment Plan (SIP)

C
Can I edit the order size on the order form if a preset is applied?

Yes. You can modify the pre-filled order size directly from the order form. While editing, you'll also have the option to update your saved preset with the new value.

Knowledge Base Article

 • 

Trade Preset

C
Will this impact the Past PNL?

No, it will not impact the Past PNL of your options positions. The Past PNL remains unchanged, as all necessary adjustments are already accounted for during the settlement process.

Knowledge Base Article

 • 

USDT<>INR Conversion Rate

C
Why is a token placed under Exit Mode?

A token may be placed under Exit Mode due to factors such as Unfavourable market conditions,Low trading liquidity. CoinDCX's proactive risk management measures to protect users and maintain a stable trading environment.

Knowledge Base Article

 • 

Exit Mode/Maintenance

C
When will the trading fee refund be credited to my Options Wallet??

Refunds are calculated for all eligible trades executed between 12:00 AM and 11:59 PM each day. The total cumulative trading fees charged across all eligible trades (excluding Delivery Fees and Liquidation Fees) will be credited daily to your Options Wallet. Once the refund is credited, the transact

Knowledge Base Article

 • 

Refund Based Trading Fees in Options Trading

C
Can I use the same Backup Code more than once?

No. Each Backup Code can only be used once. Once a Backup Code has been used, it becomes invalid and cannot be used again.

Knowledge Base Article

 • 

Backup Codes

C
How can I sell my SIP Invested Quantities?

You can sell the tokens purchased through SIP directly from your Portfolio. Simply go to your Portfolio, select the token, and tap on Sell. You can choose to sell via Insta (instant sell) or Spot trading (Market or Limit order). Enter the quantity you want to sell and, in case of a limit order, set

Knowledge Base Article

 • 

Systematic Investment Plan (SIP)

C
Can I add saving bank account to my Enterprise CoinDCX account or current account to my retail/individual CoinDCX account?

​ For Business Accounts We're happy to serve our enterprise clients! If you're setting up an account for your business, please note that we exclusively accept business current accounts. For Individual Accounts For our individual customers, we've got you covered! When you're creating your account, ma

Knowledge Base Article

 • 

Enterprise Onboarding

C
How do I sell cryptocurrencies on the CoinDCX Website?

Log in to the CoinDCX Website. Navigate to Trade → Coins. Search for the cryptocurrency or trading pair. Click Sell. Select the order type Market, Limit & Stop Limit (Available only for supported C2C pairs) Enter the quantity or amount you want to sell. Enter the price (for Limit or Stop Limit order

Knowledge Base Article

 • 

Spot Trading

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24