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Will my funds still remain locked after the product is closed?

No. As part of the Advanced Earn sunset, existing balances have been unlocked so users can access their funds directly in their wallet.

Knowledge Base Article

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Latest Updates on Advanced Earn

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In case of a short position:

Adding margin will increase the leverage and the hard liquidation price Removing margin will decrease the leverage and the hard liquidation price

Knowledge Base Article

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Margin Trading

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How is liquidation determined in Isolated Margin versus Cross Margin mode?

Unlike Isolated positions where there is a set liquidation price, in cross-margin mode, liquidation is based on the Margin Ratio, with positions facing liquidation when this ratio reaches 100%. There is no individual liquidation price for cross-margin positions.

Knowledge Base Article

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Cross Margin

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What are Trade-only Tokens?

Trade-only tokens are those tokens that are available to trade on different markets on Spot and Margin but their wallets are disabled. This means users will not be able to withdraw these tokens directly but they will be able to trade these tokens on their available pairs.

Knowledge Base Article

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Trading Related Queries

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What is Insta?

Insta is your one-stop-shop to buy 100+ cryptos instantly with INR.

Knowledge Base Article

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DCX Insta

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What if I don't have enough balance in my wallet?

Don't worry! In case you do not have the required amount of balance in your wallet for the Systematic Investment Plan (SIP) amount to be auto-debited, the SIP for that week will be skipped and not deactivated. The SIP will stay active. You do not need to reactivate or restart your SIP for the next i

Knowledge Base Article

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Systematic Investment Plan (SIP)

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Why is video verification required for crypto transactions?

If you are using a self-custody wallet, we may ask you to complete a quick video verification. This helps confirm that the wallet belongs to you and is not being misused.

Knowledge Base Article

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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Will the Order Form change for the All Market Section?

No, the Order Form will replicate the current Pro Mode design with no additional changes.

Knowledge Base Article

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CoinDCX Unified App

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Will search results differ between sections?

Yes, Home and All Market screens: Comprehensive results for all products and markets. Invest Section: Coins with prices in INR only. Trade Section: Futures pairs only.

Knowledge Base Article

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CoinDCX Unified App

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What does the search experience look like?

The search will show: Recent searches. Top searches in Spot and Futures. Related tokens and pairs with relevant tags.

Knowledge Base Article

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CoinDCX Unified App

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What happens to features like the Trade Signal component in Pro Mode?

The Trade Signal component, previously exclusive to Pro Mode, will now be accessible to all users under the ‘Markets’ tab. Users can view signals directly from the ‘Markets’ tab available on the homepage for a seamless and uniform experience.

Knowledge Base Article

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CoinDCX Unified App

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Are Reward Hub banners still available?

Yes, the Reward Hub banner will be available in both light and dark themes.

Knowledge Base Article

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CoinDCX Unified App

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What happens to features like the Trade Signal component in Pro Mode?

The Trade Signal component, previously exclusive to Pro Mode, will now be accessible to all users under the ‘Markets’ tab. Users can view signals directly from the ‘Markets’ tab available on the homepage for a seamless and uniform experience.

Knowledge Base Article

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CoinDCX Unified App

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How will the search experience change?

The search functionality will remain as is, covering tokens, pairs, and market-specific results like futures or spot for different tokens.

Knowledge Base Article

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CoinDCX Unified App

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What type of user activity is considered unauthorized?

Examples include: ​ Submitting false Travel Rule details knowingly Using unverified or third-party wallets without proof of ownership Sending or receiving crypto deposits/withdrawals to or from sanctioned individuals or jurisdictions Transacting with illegal gambling or other illicit platforms Suspi

Knowledge Base Article

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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Can I still trade or use INR deposits if CDW is disabled?

Yes. Even if Crypto Deposit & Withdrawal (CDW) access is disabled, you can still trade on CoinDCX and use INR deposits/withdrawals normally.

Knowledge Base Article

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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Why is my transaction delayed, rejected, or not reflecting?

This may happen if: ​ Travel Rule details do not match or are missing Wrong network or unsupported token used KYC/Compliance checks are pending Blockchain congestion

Knowledge Base Article

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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Why am I being asked to confirm remitter or beneficiary details?

These details ensure that both sides of a crypto transfer are legitimate and compliant. This also protects your funds and keeps the platform secure.

Knowledge Base Article

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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What does the status line on the chart show?

The status line displays key details like the asset you're viewing, the latest price, price change percentage, and any indicators or drawings you've added.

Knowledge Base Article

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Charts & Indicators

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What does ‘Lock Price Ratio’ mean?

Locking the price ratio keeps the time and price scale fixed together. This prevents accidental resizing and helps maintain a consistent view of patterns.

Knowledge Base Article

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Charts & Indicators

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24