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Can previously deducted 20% TDS be reversed?

TDS deducted and deposited with the tax authorities cannot be reversed by CoinDCX. Users may claim eligible tax credits while filing their Income Tax Return (ITR), subject to applicable tax regulations.

Knowledge Base Article

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Tax Deducted at Source (TDS)

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What is a Transaction?

Transaction means a purchase, sale, loan, pledge, gift, transfer, delivery or the arrangement thereof and includes: (i) opening of an account; (ii) deposits, withdrawal, exchange or transfer of funds in whatever currency, whether in cash or by cheque, payment order or other instruments or by electro

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Will my SIP be cancelled if I miss installments?

No, your SIP will not be cancelled even if you miss one or more installments due to insufficient balance. The SIP will remain active and continue as per the selected schedule, and once you maintain sufficient balance in your wallet, the next installment will be deducted accordingly.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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What does the search experience look like?

The search will show: Recent searches. Top searches in Spot and Futures. Related tokens and pairs with relevant tags.

Knowledge Base Article

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CoinDCX Unified App

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Can I view the chart based on LTP instead of Mark Price?

No. Contract charts will only be available on Mark Price. LTP-based charts are not supported due to low liquidity, which can result in inaccurate or flat charts.

Knowledge Base Article

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Options - Contract Chart

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Can I save multiple layouts?

Yes, you can save multiple layouts based on your different strategies or preferences. To create another layout: Click on the layout dropdown Select Make a Copy Enter a new name Click Save

Knowledge Base Article

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Layout

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Why does the contract chart move even when no trades are happening?

The contract chart is based on Mark Price, which reflects the fair value of the option. Mark Price can change with market conditions even if no trades occur, especially during low liquidity.

Knowledge Base Article

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Options - Contract Chart

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What is a Financial institution?

Financial institution means a financial institution as defined in clause (c) of section 45- I of the Reserve Bank of India Act, 1934 (2 of 1934) and includes a chit fund company, a housing finance institution, an authorised person, a payment system operator, a non-banking financial company and the D

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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How can I update deposit details (Transaction amount / UTR / Reference ID)?

Please follow the steps below to update deposit details (Transaction amount/UTR/Reference ID) Login to your CoinDCX app and click on the ‘Profile icon’. Click on 'Available to Invest'. Select the deposit request which needs to be edited. Edit the deposit details as required and click 'Update'. You’r

Knowledge Base Article

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INR Deposits

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What happens to features like the Trade Signal component in Pro Mode?

The Trade Signal component, previously exclusive to Pro Mode, will now be accessible to all users under the ‘Markets’ tab. Users can view signals directly from the ‘Markets’ tab available on the homepage for a seamless and uniform experience.

Knowledge Base Article

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CoinDCX Unified App

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What information do I need to provide when raising my complaint to Grievance?

To help us resolve your issue faster, please include: Your registered email ID. Ticket ID (Mandatory) A detailed description of the issue. Relevant transaction details. Supporting documents or screenshots.

Knowledge Base Article

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Grievance

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What is the role of FIU-IND under PMLA?

FIU-IND (Financial Intelligence Unit - India) is the central agency responsible for receiving, processing, analyzing, and disseminating information relating to suspect financial transactions. It plays a crucial role in identifying and preventing money laundering and other related offences.

Knowledge Base Article

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PMLA Rules from a User POV

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How can I trade on Spot?

You can trade on Spot using both the CoinDCX App and the CoinDCX Website.

Knowledge Base Article

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Spot Trading

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Is TDS applicable on Futures, Options, or Global Futures?

No. TDS is currently not applicable on Futures Trading, Options Trading & Global Futures Trading. This is because these products do not involve direct ownership or transfer of crypto assets.

Knowledge Base Article

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Tax Deducted at Source (TDS)

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What if I use a work email to link my Web3 account?

It’s recommended to use a personal email to avoid potential access issues. However, If you select a work email while linking your Web3 account, we will let you link your work email to your web3 account with a pop-up advising you to select a personal email ID

Knowledge Base Article

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WEB 3 Recovery

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What is the minimum/maximum token quantity required for lending in Advanced earn?

There will be a minimum and maximum value for the permitted token quantity that a user can invest under Advanced Earn. These details will be specified on the order placement form on the CoinDCX app.

Knowledge Base Article

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Advanced Earn

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Which tokens are included in Advanced Earn?

Currently Available: BTC (Bitcoin) ​ Coming Soon: ETH (Ethereum) and USDT (Tether)

Knowledge Base Article

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Advanced Earn

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What kind of returns can I expect with Advanced Earn?

Advanced Earn provides varied returns ranging from low to high, reflecting the higher risk associated with this product. These returns are only indicative and should not be construed as a guarantee

Knowledge Base Article

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Advanced Earn

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How are the payouts managed in Advanced Earn?

The earnings will be shown on a monthly basis and every month your earnings will be automatically reinvested, i.e. adjusted with your principal amount. The final payout will hence be made only after you exit the product

Knowledge Base Article

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Advanced Earn

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What is the minimum/maximum lock-in period?

Simple Earn: There is no lock-in period. You can withdraw your funds anytime. ​ Advanced Earn: There is a minimum lock-in period which will be specified on the order placement form on the CoinDCX app. This period can vary based on the risk/return type you select when placing your Advanced Earn order

Knowledge Base Article

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Advanced Earn

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24