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How to Deposit Crypto on CoinDCX App?

Follow these simple steps to deposit crypto into your CoinDCX account: Login to your CoinDCX App. From the Home screen, tap on Deposit Crypto. Alternatively, go to Portfolio → Funds → Coins → Deposit. Select the token you want to deposit. Choose the correct network supported for that token. You’ll n

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Getting Started with Crypto Deposits

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How do I remove my registered bank account?

You can update your bank details easily by following these steps: ​ To remove your existing bank account: Log in to the CoinDCX app.Go to Profile.Select Account Settings.Tap Account Details.Select Remove Bank Account.Confirm your request. Once the bank account is removed, you can add another eligibl

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Verify Bank Account Using Bank Details

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Where can I view my TDS deductions?

You can view TDS deductions in your order details. On the Order Form, you can click on Info or Fee Breakdown. Review the charges applied to the transaction, including TDS (if applicable). If you'd like to view a consolidated summary of your TDS deductions, you can download the TDS Summary Report fro

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Tax Deducted at Source (TDS)

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What name should I use while creating my CoinDCX account?

We recommend using your legal name exactly as it appears on your official documents, such as your PAN, NIC (Aadhaar or Passport), and bank records. This helps ensure a smoother verification process and reduces the chances of issues during KYC or Bank Account Verification (BAV).

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Username Update

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How can a Sub-Account access the API Dashboard?

A Sub-Account can access the API Dashboard from the website. (Log in to the website: https://coindcx.com/, click on the profile icon in the top right corner, Tap Profile, and then API Dashboard) Note: 2FA is mandatory to access the API Dashboard. API keys can be created and managed from the API Dash

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Permissions & Access

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How can I keep my account secure across multiple devices?

Here are a few best practices: Review your Verified Devices regularly.Block devices you no longer use.Enable Two-Factor Authentication (2FA).Never share your login credentials.Keep your app updated to the latest version. These simple steps can help keep your CoinDCX account secure.

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Verified Devices

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What if I don't have Aadhaar or a passport?

A valid Aadhaar or passport is mandatory to complete KYC on CoinDCX. If you don't have either document, we recommend applying for at least one before proceeding with KYC.

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DigiLocker – Aadhaar & PIN Verification

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Why can't I update my email address?

You may be unable to update your email address if: Your account is not KYC verified.The new email address is already registered with another CoinDCX account.Identity verification could not be completed. If you're facing any issues, contact CoinDCX Support by tapping "Chat Now" in the top right corne

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Email ID Update

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Can fine imposed under section 13 be recovered in the event of default?

Yes. Section 69 of the Prevention of Money Laundering Act, 2002, provides that where any fine or penalty imposed on any person is not paid within six months from the day of imposition of fine or penalty, the Director or any other officer-authorised by him in this behalf may proceed to recover the am

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PMLA Rules from a Reporting Entity POV

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How Do Crypto Options Work?

Crypto options let you trade on price changes without needing to own the underlying crypto. You may use call options if you expect prices to rise (right to buy) or put options if you expect them to fall (right to sell).

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Crypto Options

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In what form will I receive my earnings, and when are they paid?

Earnings are credited in the same token that you have placed under Earn. The payout is processed: At the end of the selected earning period, or When you exit the Earn position after meeting the applicable minimum tenure requirements.

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Simple Earn

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What is PIN-less DigiLocker verification?

PIN-less DigiLocker verification allows you to verify your Aadhaar using your mobile number and OTP, without entering your DigiLocker 6-digit PIN. This option is available when the mobile number registered with your CoinDCX account is linked to your DigiLocker account.

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DigiLocker – PIN-less Verification

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What are the tax implications for Futures trading?

Profits or losses from Futures are treated as other income. Taxation will apply As per your individual income tax slab based on applicable tax laws. We recommend consulting a tax professional for personalized advice.

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Fees & Taxes

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Which devices support Biometric Login?

Biometric Login is available on compatible devices that support: Fingerprint authenticationFace ID or facial recognition Your device must have biometric authentication set up in its system settings before you can enable it in the CoinDCX app.

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Biometric Login

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Why is UPI Pay Mode blocked when crypto withdrawals are enabled?

When you request for CW Access, you won’t be able to deposit INR using UPI. This is because, currently, due to regulatory uncertainty, our banking partners do not allow UPI deposits and Crypto Withdrawals to be enabled at the same time. Crypto withdrawals are treated as high-risk transactions by fin

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Crypto Withdrawals

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When will the new Web3 fee take effect?

The updated fee will be applicable from October 1, 2025 onwards.

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Web3 - Fee Update

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How does INR Margin work in Futures Trading?

When you trade using INR Margin, your INR is automatically converted to USDT at the applicable conversion rate when you place your order. This conversion happens seamlessly in the background, so you can trade without manually converting your funds. Any profit or loss (PnL) from your trades is settle

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Margin Types (INR Margin & USDT Margin)

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Can I still trade or use INR deposits and withdrawals?

Yes. Even if your CDW access is restricted, you can still Deposit & Withdraw INR & Continue trading on the platform. Your trading and INR transactions remain fully functional.

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Crypto Access & Eligibility

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KYC rejection reason is not clear. What should I do?

Your KYC may be rejected if the information or documents submitted during verification do not meet the required criteria. ​ Common reasons include: ​ Details don't match: The details entered do not match your official documents, or your PAN, Bank Account, and identity document (Aadhaar or Passport)

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Pending/Rejected/Fail Status

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How to Create a Sub-Account?

Log in to the CoinDCX website: https://coindcx.com/ Click the Profile icon in the top-right corner.Select Sub-Accounts.Click Create New Sub Account.Enter: First NameLast NameEmail IDPasswordClick Create Sub Account.Enter the OTPs sent to the Master Account's registered mobile number and email ID.Cli

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Account Creation & Activation

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24