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C
Are there any additional charges for using this feature?

No. Unified Buying Power and Auto Transfer & Place Order are available at no additional cost.

Knowledge Base Article

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Unified Wallet

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Will it impact the PNL of my previous positions?

No, it will not impact the PNL of your previous positions. The impact of conversion rate revision is only applicable to positions that were active at the time of the revision.

Knowledge Base Article

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USDT<>INR Conversion Rate

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Can CoinDCX ask for additional documents?

Yes. Depending on the circumstances of the claim, CoinDCX may request additional documents to establish legal entitlement or to comply with applicable legal and regulatory requirements.

Knowledge Base Article

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Demise Claim

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Can I use a passport issued outside India?

No. Only Indian passports issued in India are accepted for Identity verification on CoinDCX.

Knowledge Base Article

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Passport Verification

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Can I share my Drawing Template with others?

At the moment, Drawing Templates are designed for personal use and cannot be shared with other users.

Knowledge Base Article

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Drawing Template

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Why is acknowledgement required before using TP/SL?

The acknowledgement ensures you are aware of: Mark Price–based triggering Possible execution differences Rejection risks due to low liquidity This helps you to make informed trading decisions.

Knowledge Base Article

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Options - TP/SL

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Can I save multiple indicators in one template?

Yes, you can save multiple indicators in a single template. All the indicators you apply, along with their customized settings, will be stored together in that template.

Knowledge Base Article

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Indicator Template

C
How does PMLA, 2002 define records?

Records include the records maintained in the form of books or stored in a computer or such other form as may be prescribed.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What constitutes a suspicious transaction under PMLA?

Suspicious transaction means a transaction referred to in clause (h) of sub-rule(1) of Rule 2 of Prevention of Money-Laundering (Maintenance of Records) Rules 2005, including an attempted transaction, whether or not made in cash, which to a person acting in good faith: (a) gives rise to a reasonable

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

C
Who has the responsibility to furnish information to Director, FIU-IND

Every reporting is required to communicate to the Director the name, designation and address of the Designated Director and the Principal Officer. The Principal Officer shall furnish the information referred to in Rule 3 of Prevention of Money-Laundering (Maintenance of Records) Rules 2005, to the D

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

C
Why is my Token Transfer Transaction on hold?

Your withdrawal may be under review as part of our verification or compliance process. If your withdrawal remains on hold for more than 24 hours, please contact the CoinDCX Support Team, and we'll be happy to help.

Knowledge Base Article

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External Wallet Transfer

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What is the legal framework for sharing of information with other authorities?

Section 66 of the Prevention of Money Laundering Act, 2002 provides for disclosure of information to other officers, authority or body.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

C
Who is beneficial owner?

A beneficial owner would include any individual who ​ (1) exercises substantial control over a company, or ​ (2) owns or controls at least 10 percent of the ownership interests of a company or owns or controls at least 15 percent of the ownership interests of a firm.

Knowledge Base Article

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Enterprise Onboarding

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Why can I see a discrepancy in my active PNL?

This happens because your position was opened at an older conversion rate, and the conversion rate has been revised while your position is still active. The Active PNL is always calculated using the latest conversion rate, which may lead to differences in the displayed PNL. Once you close the positi

Knowledge Base Article

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USDT<>INR Conversion Rate

C
Why is the Instant Trade option disabled?

The Instant Trade button may be disabled if one or more contracts in your basket have no available liquidity. Once liquidity becomes available or you modify the affected contracts, you can proceed with placing the basket order.

Knowledge Base Article

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Basket Order

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Can I add contracts of different underlying assets to the same basket?

No. A basket can only contain contracts from a single underlying asset. If you select a contract from a different underlying asset, a separate basket will be created for that asset.

Knowledge Base Article

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Basket Order

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How many contracts can I add to a single basket?

You can add up to 4 option contracts (legs) in a single basket. All contracts in the basket must belong to: The same underlying asset (for example, BTC or ETH), and The same expiry date. If you try to add more than four contracts or select a contract with a different expiry, the app will display an

Knowledge Base Article

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Basket Order

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Will this impact the Past PNL?

No, it will not impact the Past PNL of your options positions. The Past PNL remains unchanged, as all necessary adjustments are already accounted for during the settlement process.

Knowledge Base Article

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USDT<>INR Conversion Rate

C
When should I use a Backup Code?

You can use a Backup Code if you're unable to access your Google Authenticator app, for example if: You've lost your phone.You've changed to a new device.Your authenticator app isn't available.You're unable to generate a valid 2FA code. Backup Codes are designed as a recovery option and should only

Knowledge Base Article

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Backup Codes

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Is there any withdrawal fee for Token Transfer in External Wallet?

No. CoinDCX does not charge any withdrawal fee for Token Transfer of eligible delisted tokens.

Knowledge Base Article

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External Wallet Transfer

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24