Can't find what you're looking for?

Ask a question

Search Results (1.3K)

Relevance
Selected Relevance
C
Can I swap a token on one blockchain for a token on another blockchain?

Yes. CoinDCX Web3 supports cross-chain swaps, allowing you to exchange a token on one blockchain for a token on another supported blockchain. For a more cost-efficient experience, we recommend using the native token of the destination blockchain whenever possible. Examples of native tokens include:

Knowledge Base Article

 • 

Crypto to Crypto Swap

C
How often will my volume be updated?

Your volume eligibility is recalculated after every trade. So as soon as a trade pushes your cumulative notional volume above $1 million, you lose refund eligibility starting from the very next trade.

Knowledge Base Article

 • 

Refund Based Trading Fees in Options Trading

C
In which currency will my position be settled?

All positions are settled in INR. When you close a position, P&L is converted internally from USDC & Final settlement is credited to your wallet in INR

Knowledge Base Article

 • 

Wallet & Fund Transfer

C
Can I save multiple layouts?

Yes, you can save multiple layouts based on your different strategies or preferences. To create another layout: Click on the layout dropdown Select Make a Copy Enter a new name Click Save

Knowledge Base Article

 • 

Layout

C
What is Total P&L?

Total P&L (Profit & Loss) shows the overall profit or loss on all the cryptocurrencies you currently hold. Since cryptocurrency prices change continuously, the actual value may differ when you sell your assets.

Knowledge Base Article

 • 

Portfolio Value

C
How can I set TP/SL in my Options position or order?

You can add TP/SL: While placing a new Options order From an active Options position Enter the trigger price and confirm after reviewing the warning note.

Knowledge Base Article

 • 

Options - TP/SL

C
Can I update my nominee details?

Yes. You can update your nominee details anytime from the CoinDCX App by navigating to: Log in to the CoinDCX App. Tap the Profile Icon in the top-left corner. Select Account Settings. Go to Nominee Details. ​ After making the required changes, save the details and complete the OTP verification to u

Knowledge Base Article

 • 

Nomination

C
What details are included in the Trade Report?

Your Trade Report may include Trading Pair, Order Type (Buy/Sell), Executed Quantity, Average Price, Trading Fees Paid, TDS Deducted, Transaction Value, Base and Quote Currency Details & Trade Execution Information

Knowledge Base Article

 • 

Reports

C
Can I edit contracts after adding them to the basket?

Yes. Before placing your basket order, you can modify the Buy/Sell side, quantity, order type, and limit price (for Limit Orders) for each contract. You can also remove a contract from the basket if needed.

Knowledge Base Article

 • 

Basket Order

C
Why is the Instant Trade option disabled?

The Instant Trade button may be disabled if one or more contracts in your basket have no available liquidity. Once liquidity becomes available or you modify the affected contracts, you can proceed with placing the basket order.

Knowledge Base Article

 • 

Basket Order

C
Can a legal heir raise a claim if no nominee has been added?

Yes. If no nominee has been registered, a legal heir or other legally entitled beneficiary may initiate a demise claim by submitting the required documents and completing the necessary verification process.

Knowledge Base Article

 • 

Demise Claim

C
How can I add or remove funds to my Futures wallet?

Go to Futures Wallet Click on Add/Remove Select the Asset (INR/USDT) Enter the amount Click on Transfer from/to Futures Wallet ​ Funds are added or withdrawn instantly, and no charges are applied.

Knowledge Base Article

 • 

Futures Wallet & Futures History

C
Is hedging allowed in Global Futures?

No, hedging is not supported. This means you cannot hold both long and short positions for the same market at the same time. You can have either a long position or a short position, but not both simultaneously.

Knowledge Base Article

 • 

Wallet & Fund Transfer

C
Does a Layout save chart settings (colors, styles)?

Yes, layouts also save your chart settings such as the Chart Type, Grid Type, Chart Colors, and other visual chart preferences. This helps ensure that whenever you load the layout again, your chart appears with the same visual setup and configuration you previously used. However, please note that Ch

Knowledge Base Article

 • 

Layout

C
Can I use Unified Buying Power for USDT-Margined Futures?

No. Currently, Unified Buying Power supports INR balances only. USDT-Margined Futures are not supported under this feature.

Knowledge Base Article

 • 

Unified Wallet

C
Is the earning rate guaranteed?

The earning rate displayed at the time of placing your Earn request is applicable based on the selected tenure and prevailing conditions. However, earning rates may change during the tenure, and actual returns may vary accordingly. Please review the applicable terms before participating.

Knowledge Base Article

 • 

Simple Earn

C
I've completed my KYC and Bank Account Verification (BAV), but my INR Deposit button is still disabled. What should I do?

If you've completed your KYC and Bank Account Verification (BAV) but your INR Deposit button is still disabled: Wait for up to 24 hours, as it may take some time for your KYC and BAV details to be verified and reflected on your account.Ensure you're using the latest version of the CoinDCX App.Switch

Knowledge Base Article

 • 

Unable to Deposit INR?

C
Is Biometric Login secure?

Yes. Biometric Login uses your device's built-in security features to verify your identity. Your fingerprint or facial data is stored securely on your device and is not stored by CoinDCX.

Knowledge Base Article

 • 

Biometric Login

C
How can I save a Layout?

On Website: Open a chart and apply your preferred drawings and chart settings. Click on the Save button Enter a layout name Click Save On App: Open a chart & apply your preferred drawings & chart settings. Click on the Save button Enter a layout name Click Save

Knowledge Base Article

 • 

Layout

C
Where can I see the fees paid on my trades?

Fees paid during trading remain visible on the Position Details Page. Once the refund is credited, appear separately in Transaction History as "Transfer In" in your Options Wallet.

Knowledge Base Article

 • 

Refund Based Trading Fees in Options Trading

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24