Can't find what you're looking for?

Ask a question

Search Results (1.2K)

Relevance
Selected Relevance
C
Is Step-Up SIP available?

No, the Step-Up SIP feature is currently not available. However, it is part of our future roadmap and may be introduced to allow users to gradually increase their SIP amount over time for better investment flexibility.

Knowledge Base Article

 • 

Systematic Investment Plan (SIP)

C
How can I sell my SIP Invested Quantities?

You can sell the tokens purchased through SIP directly from your Portfolio. Simply go to your Portfolio, select the token, and tap on Sell. You can choose to sell via Insta (instant sell) or Spot trading (Market or Limit order). Enter the quantity you want to sell and, in case of a limit order, set

Knowledge Base Article

 • 

Systematic Investment Plan (SIP)

C
What is the Systematic Investment Plan?

A Systematic Investment Plan (SIP) is a simple and disciplined way to invest a fixed amount at regular intervals daily, weekly, or monthly into assets like mutual funds, stocks, or cryptocurrencies. It helps you build wealth gradually while benefiting from consistency and market price averaging.

Knowledge Base Article

 • 

Systematic Investment Plan (SIP)

C
How can I know my Layout is Auto Saved?

Whenever you make changes to your chart, the platform will temporarily show a “Save” option below the layout name, indicating that there are unsaved changes. If Auto Save is enabled, the layout will be saved automatically after a few moments, and the “Save” option will disappear once the changes are

Knowledge Base Article

 • 

Layout

C
If my phone is stolen, are my crypto funds safe?

Do not worry if your phone is stolen or lost. Your crypto funds are safe as long as you have your phone’s lock on CoinDCX and CoinDCX Pro’s mobile application. Make sure no where on your mobile device do you store the login credentials and the withdrawal password of your CoinDCX and CoinDCX Pro wall

Knowledge Base Article

 • 

Trading on CoinDCX

C
When do I have to pay funding charges?

Funding charges apply only if you have an active position during the funding interval. Whether you pay or receive funding depends on the funding rate: If the contract is trading above the Spot price, the funding rate is positive → Long position holders pay funding to short holders ​ If the contract

Knowledge Base Article

 • 

Funding

C
How do I change my Login PIN?

You can change your Login PIN anytime from the app. Follow these steps: Open the CoinDCX app.Go to Security Settings.Select Change Login PIN.Enter your current PIN.Enter a new 6-digit PIN.Confirm the new PIN. Your new Login PIN will be updated immediately. ​ Good to know: 1. INR withdrawals will be

Knowledge Base Article

 • 

Login PIN

C
Where can I manage my SIPs?

You can manage and track all SIPs under Portfolio → SIP, where you can view: Invested amount SIP count Frequency and schedule Timeline of all activities

Knowledge Base Article

 • 

Systematic Investment Plan (SIP)

C
Which fees are eligible for the Refund?

Only Trading Fees are eligible for the Fees Refund, while Delivery Fees and Liquidation Fees are not included under the Fees Refund benefit.

Knowledge Base Article

 • 

Refund Based Trading Fees in Options Trading

C
What order types are available for Spot Trading?

You can place Spot orders using the following order types: Market Order: A Market Order is executed immediately at the best available market price. Buy Order: Executes at the best available selling price. Sell Order: Executes at the best available buying price. ​ Note: Due to market volatility and l

Knowledge Base Article

 • 

Spot Trading

C
What should I do before deleting my account?

Before submitting your account deletion request, please ensure that you don't have: Any INR or crypto balance.Open orders or positions.Pending deposit requests.Pending withdrawal requests.Active API keys Completing these steps will help ensure that your deletion request can be processed smoothly.

Knowledge Base Article

 • 

Delete Account

C
Can an NRI be a nominee?

An NRI may be nominated. However, to receive the Virtual Digital Assets (VDAs), the nominee must be eligible to open and operate a CoinDCX account and complete the applicable KYC and verification requirements. If your intended nominee is an NRI, please contact our Support team for guidance on the ap

Knowledge Base Article

 • 

Nomination

C
Can TP/SL guarantee the execution price?

No. TP/SL orders do not guarantee execution at the trigger price. The trigger is based on Mark Price, but execution occurs at the best available market price. Due to liquidity and market conditions, the final execution price may differ.

Knowledge Base Article

 • 

Options - TP/SL

C
What is the price at which I will get Airdrop?

Since these are distributed Tokens the price of the Airdrop is 0.

Knowledge Base Article

 • 

Airdrop

C
How will I know how much tokens I will receive?

You will receive as per the holding you had at the snapshot time. ​ For example: Snapshot time: 23 Feb 2023 16:00 hours Your holding; 100 BTC at snapshot time Airdrop Ratio: 1 for every 100 held. ​ You will receive 1 Airdrop token. ​ For now you can check the holding just before the snapshot time, v

Knowledge Base Article

 • 

Airdrop

C
What is the transfer fee amount that will be charged?

The gas fee is the charge imposed by the blockchain for ensuring its security. The gas fee fluctuates based on the blockchain's traffic.

Knowledge Base Article

 • 

Transfer

C
What is Airdrop?

An airdrop is an unsolicited distribution of a cryptocurrency token or coin, usually for free, to numerous wallet addresses. This is distributed in a specific ratio, i.e. 1 free tokens for every 100 held at 23 Feb 2023 16:00 hours. This is usually done by taking a snapshot of the tokens balances whi

Knowledge Base Article

 • 

Airdrop

C
Where can I track the ongoing Airdrop?

For now you can always track from Email communication and Push Notifications which we send, plus we also request you to kindly go through our blog for more details on announcements related to this. ​ You can refer to all the announcements here.

Knowledge Base Article

 • 

Airdrop

C
Why so frequent changes in Web 3 fees? I.e. Jan 25 and Oct 25?

The Web3 fee revisions in Jan and Oct 2025 are driven by underlying infrastructure realities, volatile on-chain gas costs, higher liquidity routing expenses, expanded security and compliance requirements, and the need to scale multi-chain infrastructure as adoption grows. The fee adjustment brings f

Knowledge Base Article

 • 

Web3 - Fee Update

C
How to buy crypto on CoinDCX?

To buy crypto instantly, log into the CoinDCX app and follow the steps below: Go to the Markets section and tap on the token of your choice. For example, let's choose Bitcoin. ​ You can see here how Bitcoin has been performing over the last couple of days/weeks/months. You can then click on the Buy

Knowledge Base Article

 • 

Trading on CoinDCX

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24