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How to avoid/stop CoinDCX emails from going to the spam/junk folder?

Having trouble finding our emails? Follow these simple steps to make sure they land in your inbox: ​ For Outlook: 1. Log in to your Outlook email and click on [Settings]. 2. Select [View all Outlook settings]. 3. Choose [Email] and then click on [Junk email]. 4. You'll find [Safe senders and domains

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Email

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What are the benefits of enabling Crypto Withdrawal?

Seamless Transactions: Transfer Crypto Assets to and from trusted wallets. Control: Manage your digital assets more effectively. Flexibility: Enjoy greater freedom to trade and invest.

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Crypto Withdrawal access

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Is Crypto Withdrawal secure?

Yes, all transactions are secured using industry-leading protocols. Withdrawals can only be made to trusted wallets verified by you.

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Crypto Withdrawal access

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Do I need to use two separate emails to sign up and use CoinDCX and CoinDCX Pro?

CoinDCX is another product of CoinDCX Pro. To ensure that you do not face any hassles in maintaining your portfolio, simply login to CoinDCX using your existing email address that was used to register on CoinDCX Pro. In case you are a new member, signup on CoinDCX with any email address but try to k

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Create an Account

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How to create an account on CoinDCX if I am an existing user of CoinDCX Pro?

You do not need to create an account on CoinDCX if you are an existing user on CoinDCX Pro. Simply login to CoinDCX using your existing email address that was used to register on CoinDCX Pro. The 2FA code generated for your account will be the same as the one used for CoinDCX Pro. In case you still

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Create an Account

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Is there any fee payable for nomination?

No, there are no fees payable on nomination request.

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Nomination

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Why should I Setup a PIN?

A PIN adds an extra layer of security to your account. Even if someone gains access to your phone, they won't be able to open the CoinDCX app without your unique 6-digit PIN. This ensures only you can access your account.

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PIN

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What cryptos are supported on CoinDCX App?

Currently, on CoinDCX App, users can buy or sell the top 130+ tokens. These tokens have been selected based on their use cases, demand and liquidity in the market. Please note that there might be price differences for the same token on CoinDCX App and CoinDCX Pro App because the order books are sepa

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Trading on CoinDCX

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Why is my token balance locked?

In case there is an open position (Spot/Margin), lending request or a pending withdrawal request, an equivalent amount of that coin would be locked. In order to unlock your funds, you'll have to cancel the order or wait until the order is filled or executed.

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Trading on CoinDCX

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Who will be liable to deduct 1% TDS?

The 1% TDS is to be deducted from the sum payable on the sell value of crypto assets belonging to them. The exchange shall deduct the TDS before making payment to a user for selling any crypto asset.

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TDS for CoinDCX App Users

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How do the +/- buttons work in Trigger Price now?

If the field is empty, the +/- buttons will start from the Last Traded Price (LTP): ​ Long position: TP = LTP + Minimum price movement | SL = LTP – Minimum price movement Short position: TP = LTP – Minimum price movement | SL = LTP + Minimum price movement

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TP/SL (Take Profit & Stop Loss) Updates

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Why do prices differ across exchanges?

The price of a token is determined by demand and supply. As a result, it may vary between exchanges.

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Trading on CoinDCX

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What happens if my Stop Loss price is too close to the liquidation price?

You will receive a warning message that your position might get liquidated before the Stop Loss is triggered. However, you can still go ahead with the order.

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TP/SL Feature

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Are there referral points for CoinDCX Web3?

CoinDCX doesn't offer a referral program for CoinDCX Web3 at the moment. Watch this space for more.

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Okto Points

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How to transfer funds from Bank of Baroda app to CoinDCX wallet?

Follow these steps to add funds in your CoinDCX wallet 1. Click ‘Add’ on the homepage of CoinDCX app and then select ‘Add Funds’. ​ ​ ​ 2. Enter the amount you want to transfer to your CoinDCX wallet and proceed. ​ ​ ​ 3. Choose Net Banking option and click on ‘Continue‘ to proceed adding funds to C

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INR Deposit Guide (As per the Bank)

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What mobile devices does CoinDCX support?

Download the CoinDCX app on Android or iOS from trusted sources only. For convenience, use the official link to download the app directly. ​ Important: Always avoid scammers and refer to official sources for downloading.

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Create an Account

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What is an Intermediary?

Intermediary means, (i) a stock-broker, share transfer agent, banker to an issue, trustee to a trust deed, registrar to an issue, merchant banker, underwriter, portfolio manager, investment adviser or any other intermediary associated with securities market and registered under section 12 of the Sec

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PMLA Rules from a Reporting Entity POV

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Can I unlock my account without using Biometric or FaceID?

Yes, you can! You have the flexibility to unlock your account using either Biometric/FaceID or a PIN. If you prefer not to enable Biometric or FaceID, the PIN option is always available for your convenience.

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PIN

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Why should I use CoinDCX?

Users can easily and effortlessly buy, sell, send, receive and store a range of cryptos like Bitcoin, Ethereum, Ripple, etc. all using a single app which is exceptionally friendly and comfortable to use. You do not have to go through the hassle of entering your trades in the order book. All your ord

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Trading on CoinDCX

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When are Margin Orders liquidated?

Every margin order has its own liquidation price which depends on the leverage used for the respective order. The maximum loss that a user can incur is the balance locked for a margin order. If a situation for liquidation arises, CoinDCX will place a market sell order immediately and close the posit

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Margin Trading

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24