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What cryptos are supported on CoinDCX App?

Currently, on CoinDCX App, users can buy or sell the top 130+ tokens. These tokens have been selected based on their use cases, demand and liquidity in the market. Please note that there might be price differences for the same token on CoinDCX App and CoinDCX Pro App because the order books are sepa

Knowledge Base Article

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Trading on CoinDCX

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How is the return computed?

We calculate returns based on the time you've invested, but keep in mind there's a minimum period for eligibility. We appreciate your understanding

Knowledge Base Article

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Simple Earn

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When are Margin Orders liquidated?

Every margin order has its own liquidation price which depends on the leverage used for the respective order. The maximum loss that a user can incur is the balance locked for a margin order. If a situation for liquidation arises, CoinDCX will place a market sell order immediately and close the posit

Knowledge Base Article

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Margin Trading

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Can fraudsters create fake CoinDCX apps/websites?

Yes. Fraudsters can publish lookalike apps on unofficial platforms. To stay safe: 1. Always download CoinDCX only from the official Google Play Store or Apple App Store. 2. Never install APK files shared via links, emails, or messaging apps.

Knowledge Base Article

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Security Tips

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What is the role of FIU-IND under PMLA?

FIU-IND (Financial Intelligence Unit - India) is the central agency responsible for receiving, processing, analyzing, and disseminating information relating to suspect financial transactions. It plays a crucial role in identifying and preventing money laundering and other related offences.

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PMLA Rules from a User POV

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Why is KYC important?

KYC is important because it helps prevent identity theft, fraud, and money laundering.

Knowledge Base Article

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PMLA Rules from a User POV

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What constitutes a suspicious transaction under PMLA?

Suspicious transaction means a transaction referred to in clause (h) of sub-rule(1) of Rule 2 of Prevention of Money-Laundering (Maintenance of Records) Rules 2005, including an attempted transaction, whether or not made in cash, which to a person acting in good faith: (a) gives rise to a reasonable

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PMLA Rules from a Reporting Entity POV

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Can I use Google Pay or any UPI app for Bank Transfer to my CoinDCX account?

Currently, CoinDCX does not support direct bank transfers from Google Pay or any UPI app. You will need to use your banking app or web portal to initiate a bank transfer and deposit funds into your CoinDCX account.

Knowledge Base Article

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INR Deposits

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What happens to the proceedings if the nominee dies after the account holder but before the money is paid by CoinDCX?

In the unfortunate event that the nominee passes away after the account holder but before CoinDCX processes the payment, the money will be paid to the heirs or legal representatives of the nominee. We understand the sensitivity of such situations and assure you that we will work with the utmost care

Knowledge Base Article

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Nomination

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What are the general security practices that I should follow?

1. Enable two-factor authentication (2FA) on your account 2. Use a strong, unique password not used on any other platform 3. Never share your login credentials with anyone 4. Log out from shared or public devices 6. Review your account activity regularly for any suspicious transactions ​

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Security Tips

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Will I incur gas fees when adding and sending funds?

Yes, gas fees apply to all transactions on the blockchain.

Knowledge Base Article

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Transfer

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What is Average Buying price?

It is the average price at which you have bought the coin that you currently hold. Kindly note the average buying price may vary at the time of actual selling as per the constantly changing market value.

Knowledge Base Article

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Portfolio Value

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Why does my average buying price of a token fluctuate?

Our token prices are based on their value in USDT but are shown in INR on the app. So, when the exchange rate between INR and USDT changes, the displayed token price might fluctuate. This doesn't mean you've gained or lost on the token—it’s just due to the exchange rate difference.

Knowledge Base Article

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Trade

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Is there any fee for INR deposit?

You can deposit INR into your CoinDCX wallet via IMPS using Bank Transfer (0% fees) option. CoinDCX charges NO fees as an exchange. However, users are mandatorily required to complete their KYC in order to avail INR deposit/withdrawal facilities.

Knowledge Base Article

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INR Deposits

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What are the returns that would be generated under Earn?

When you use a virtual digital asset or token in the Earn feature, you may generate returns if the token is held for the required minimum period. These returns are calculated as Annual Percentage Yield (APY) and paid out in the same token. For example, if you use your ABC tokens under Earn, you’ll r

Knowledge Base Article

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Simple Earn

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Is the passive return guaranteed?

When you initiate a transaction, the rate displayed for the selected token at that moment represents the guaranteed passive return. This rate is determined based on: The agreed-upon duration of the investment. The minimum or agreed tenure. The disclosed risks associated with Crypto Assets. Please en

Knowledge Base Article

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Simple Earn

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What is a Futures Contract?

Futures contract is a type of derivative* that is essentially an agreement between two parties to buy/sell an asset (e.g. Bitcoin) of a specific value at a predetermined future date and price. The aforementioned asset is known as the underlying of the Futures contract. *Glossary Derivative: A deriva

Knowledge Base Article

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Futures Trading

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What is the difference in margin utilized to fund Isolated and Cross Positions?

In Isolated Margin mode, the margin is limited to the margin locked against a specific position. Conversely, in cross-margin mode, the entire wallet balance, including margins locked in all cross-margin positions and open orders and unrealised PNL of cross positions together funds all cross position

Knowledge Base Article

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Cross Margin

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What are Backup Codes?

Backup Codes are special one-time-use sets of 8 digits that you can rely on to access your CoinDCX account. They come in handy if you ever lose your phone or can't receive OTP through text messages or Google Authenticator codes. Keep them safe for those just-in-case moments

Knowledge Base Article

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Backup Codes

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Are my funds safe?

We, at CoinDCX, always prioritize the safety and security of our customers' transactions. Please be assured, these changes do not affect the safety of your funds. Your funds are secure with CoinDCX, allowing you to continue adding funds to your CoinDCX wallet and invest without any concerns.

Knowledge Base Article

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Quick Bank Transfer

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24