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What is the age limit for nominees?

To be eligible, kindly make sure the nominee is at least 18 years old, meeting the minimum legal age requirement.

Knowledge Base Article

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Nomination

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What do I need to use this API?

You need: A main CoinDCX account. Sub-accounts under that main account. API access enabled for your account.

Knowledge Base Article

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Sub-Account Balance Transfer API

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Who can use this API?

It’s available for users who have a main CoinDCX account with SUB-ACCOUNTS SET UP. You also need API access to use it. For security reasons, only API keys generated post July 31st, 2024 will have access to these APIs. Note: Only the master account will have access to THE SUB-ACCOUNT TRANSFER API and

Knowledge Base Article

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Sub-Account Balance Transfer API

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What is the Crypto Investor Protection Fund (CIPF)?

The CIPF is a dedicated safety reserve to protect users in case of unforeseen incidents. Similar to the investor protection funds in equity markets, it exists to provide a safety net for customers.

Knowledge Base Article

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Trust & Transparency Centre

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What is a Crypto Deposit (CD) and who is eligible?

Crypto Deposit allows you to transfer crypto from another wallet or exchange into your CoinDCX account. All verified users are eligible, except users who fail compliance checks. Additionally, Travel Rule details (like sender information) must be shared and validated before deposits are credited.

Knowledge Base Article

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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Can I trade 24x7 with the CoinDCX Futures API?

Yes, with the CoinDCX Futures API, you can enjoy the freedom of 24x7 trading. This ensures that your trading activities are not confined by time zones, allowing you to trade anytime, anywhere, and stay ahead of the market at your convenience.

Knowledge Base Article

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Trading Related Queries

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What happens to features like the Trade Signal component in Pro Mode?

The Trade Signal component, previously exclusive to Pro Mode, will now be accessible to all users under the ‘Markets’ tab. Users can view signals directly from the ‘Markets’ tab available on the homepage for a seamless and uniform experience.

Knowledge Base Article

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CoinDCX Unified App

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Can I draw on the chart?

Yes, you can use drawing tools like trend lines, support/resistance lines, and shapes. You can move, edit, lock, or delete them anytime. ​ ​

Knowledge Base Article

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Charts & Indicators

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Where do I track the Airdrop balance I received?

You will be able to see the total quantity increased in the portfolio section. We are working towards showing settlement airdrops transactions in the wallet in future. ​ For now, you can simply check the total quantity of the token and verify with the email that we sent you. ​

Knowledge Base Article

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Airdrop

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What is the minimum/maximum lock-in period?

Simple Earn: There is no lock-in period. You can withdraw your funds anytime. ​ Advanced Earn: There is a minimum lock-in period which will be specified on the order placement form on the CoinDCX app. This period can vary based on the risk/return type you select when placing your Advanced Earn order

Knowledge Base Article

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Advanced Earn

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How does the Liquidation Engine work?

Upon liquidation, the Liquidation Engine attempts to close the position at the last market price

Knowledge Base Article

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Futures Trading

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Why should I use CoinDCX?

Users can easily and effortlessly buy, sell, send, receive and store a range of cryptos like Bitcoin, Ethereum, Ripple, etc. all using a single app which is exceptionally friendly and comfortable to use. You do not have to go through the hassle of entering your trades in the order book. All your ord

Knowledge Base Article

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Trading on CoinDCX

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If my phone is stolen, are my crypto funds safe?

Do not worry if your phone is stolen or lost. Your crypto funds are safe as long as you have your phone’s lock on CoinDCX and CoinDCX Pro’s mobile application. Make sure no where on your mobile device do you store the login credentials and the withdrawal password of your CoinDCX and CoinDCX Pro wall

Knowledge Base Article

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Trading on CoinDCX

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How to remove devices that I once used to login to my CoinDCX App?

Log in to your CoinDCX app. Tap the profile icon (top left). Select ‘Profile’ from the menu. Go to ‘Security’. Tap ‘Verified Devices’ to see your connected devices. Click Remove or block any device you want to confirm your action. ​ That’s it! If you need help, feel free to contact us. ​

Knowledge Base Article

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Login

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What are a reporting entity’s obligations with regard to the beneficial ownership verification?

All reporting entities should, at the time of commencement of an account-based relationship with a client, determine whether the client is acting on behalf of a beneficial owner, and identify the beneficial owner and take all steps to verify the identity of the beneficial owner.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What are the risk implications of Cross Margin compared to Isolated Margin?

Isolated Margin mode limits risk to the specific margin allocated to each position, not affecting other positions and remaining Futures Wallet balances. In contrast, Cross Margin mode in addition to locked margin also utilizes the entire wallet balance, which means, in the event of liquidation, ther

Knowledge Base Article

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Cross Margin

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How do I link my wallet and ensure secure withdrawals?

When linking an external wallet, you may be asked to provide ownership details (for example, wallet type or proof of wallet ownership). This is part of Travel Rule checks to ensure withdrawals are secure and compliant. Depending on the hosting type: ​ Private wallets (self-custody): You may need to

Knowledge Base Article

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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Why can’t I add TP/SL while placing a reduce-only order?

If your order is closing or reducing an existing position, TP/SL (Take Profit / Stop Loss) cannot be added. In such cases, the TP/SL option will be greyed out.

Knowledge Base Article

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TP/SL (Take Profit & Stop Loss) Updates

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Can I partially close a position?

Yes, you have the option of partially exiting the position in Margin. For more details, please click here

Knowledge Base Article

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Margin Trading

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What is the deposit amount limit for Quick Bank Transfer?

The minimum deposit limit is set at INR 100 and the maximum deposit limit is INR 50,00,000.

Knowledge Base Article

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Quick Bank Transfer

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24