Can't find what you're looking for?

Ask a question

Search Results (954)

Relevance
Selected Relevance
C
Will I receive the refund instantly after placing a trade?

No. Trading fees are charged immediately at the time of trade execution. Eligible trading fee refunds are processed separately and credited daily to your Options Wallet based on the eligible trades executed during the previous day. The refund amount credited will be the cumulative trading fees charg

Knowledge Base Article

 • 

Refund Based Trading Fees in Options Trading

C
How can I check the current conversion rate?

You can check the current conversion rate directly within the app. Go to Options → Click on the three dots → Select “Conversion Rate” to view the latest applicable rate.

Knowledge Base Article

 • 

Crypto Options - USDT<>INR Conversion Rate

C
Why can I see my wallet balance decrease?

Your wallet balance may decrease if the conversion rate is revised downward after you have added funds. This means the updated conversion rate is lower compared to the previous one, and your wallet balance is adjusted accordingly. For example: If you add INR 10,000 to your Options Wallet when the co

Knowledge Base Article

 • 

Crypto Options - USDT<>INR Conversion Rate

C
Does this change apply to all users?

Users are categorized into two groups based on their cumulative Options Notional Volume. Users with cumulative lifetime notional volume below $1 Million are eligible for the refund and will receive daily trading fee refunds, while users whose cumulative notional volume exceeds $1 Million will be cha

Knowledge Base Article

 • 

Refund Based Trading Fees in Options Trading

C
What changes are happening on the Home Screen?

The lite mode design will replace the pro mode design for both themes. Retention of key features like search, referral, notifications, quick action button, and banners.

Knowledge Base Article

 • 

CoinDCX Unified App

C
Will I be able to see the conversion rate?

On the Position Page, you will not be able to see the conversion rate if your position was opened and closed at different conversion rates. However, if your position is opened and closed at the same conversion rate, then the conversion rate will be visible.You can still check the applicable conversi

Knowledge Base Article

 • 

Crypto Options - USDT<>INR Conversion Rate

C
How is Interest Calculated on Margin Orders?

CoinDCX automatically gives you the additional margin and charges interest @0.05% per day (~0.002% per hour). Additional margin is the amount a trader has borrowed from the exchange to fulfill a particular order. When the position is open for more than 1 Hour, the interest expense is calculated for

Knowledge Base Article

 • 

Margin Trading

C
Why is the conversion price revised in Options Trading?

The USDT–INR conversion rate is periodically revised based on broader macro factors, including changes in the USD–INR valuation, operational costs, and market liquidity conditions. The conversion rate is intentionally priced with a small buffer relative to the live USD–INR rate to reduce the need fo

Knowledge Base Article

 • 

Crypto Options - USDT<>INR Conversion Rate

C
What is this Wallet Settlement entry in Transaction History?

Whenever the USDTINR conversion rate is revised, a settlement transaction is created in the transaction history to adjust your wallet balance. This entry is called “Wallet Settlement” and can be either a credit or debit, depending on whether the conversion rate has increased or decreased.

Knowledge Base Article

 • 

Crypto Options - USDT<>INR Conversion Rate

C
Why can I not see the Net PNL of my closed position?

The Net PNL for your closed position will be reflected after one day. This delay occurs because your position was settled at a different conversion rate, and the system takes time to complete the final settlement calculation.

Knowledge Base Article

 • 

Crypto Options - USDT<>INR Conversion Rate

C
What is the impact on my active position?

If the conversion rate is revised while your position is still active, it can impact your position. This is because your position was opened at an older conversion rate, and now the conversion rate has changed. Due to this, the Active PNL and Margin may show some discrepancy, as they are calculated

Knowledge Base Article

 • 

Crypto Options - USDT<>INR Conversion Rate

C
How will my PNL be calculated if the order is executed at a different conversion price?

Your PNL is always calculated based on the corresponding transactions and the applicable conversion rates at the time of each execution. This means that if your order is executed across different conversion rates, the impact of each rate is automatically factored into the final PNL calculation. As a

Knowledge Base Article

 • 

Crypto Options - USDT<>INR Conversion Rate

C
Can Director, FIU-IND issue summons for discovery and production?

The Director shall, for the purposes of section 13, have the same powers as are vested in a civil Court under the Code of Civil Procedure, 1908 (5 of 1908) while trying a suit in respect of the following matters, namely (a) discovery and inspection; (b) enforcing the attendance of any person, includ

Knowledge Base Article

 • 

PMLA Rules from a Reporting Entity POV

C
How can my wallet balance be impacted due to revision of conversion rate?

When you add INR to your Options Wallet from your Spot Wallet, the amount is notionally converted into USDT at the applicable conversion rate. If the conversion rate is revised after adding funds, it can impact your wallet balance. The balance may either increase or decrease depending on whether the

Knowledge Base Article

 • 

Crypto Options - USDT<>INR Conversion Rate

C
What if my trade causes me to cross the $1 Million threshold

You are still covered for that trade. For example, if your existing volume is $990K and you place a $30K trade, the rebate will be processed on the full $30K trade value. However, from the next trade onward, standard fees will apply as your total volume has now exceeded $1 million.

Knowledge Base Article

 • 

Refund Based Trading Fees in Options Trading

C
What is a Transaction?

Transaction means a purchase, sale, loan, pledge, gift, transfer, delivery or the arrangement thereof and includes: (i) opening of an account; (ii) deposits, withdrawal, exchange or transfer of funds in whatever currency, whether in cash or by cheque, payment order or other instruments or by electro

Knowledge Base Article

 • 

PMLA Rules from a Reporting Entity POV

C
What are the benefits of SIP?

Discipline: Systematic Investment Plan (SIP) instalments are made at regular intervals, i.e. weekly on a predetermined day. This disciplinary approach of regular investments is of big advantage to the investor as he/she doesn’t need to actively track the market.Convenience: SIP is a hassle-free proc

Knowledge Base Article

 • 

Systematic Investment Plan (SIP)

C
Why can't I see my wallet address in the app?

If Crypto Deposits (CD) are disabled, your wallet address will not be visible in the app. This means you won’t be able to generate or access your deposit address for future transactions.

Knowledge Base Article

 • 

Crypto Deposit/Withdrawal Access Restriction

C
To whom is this TDS paid?

TDS is the tax deducted at the source which is paid to the Government on behalf of the deductee by CoinDCX as a part of compliance with the new crypto taxation rules announced in the Union Budget 2022. This will be available as a credit against your tax liabilities at the end of the financial year.

Knowledge Base Article

 • 

TDS for CoinDCX App Users

C
How to transfer funds using Quick Bank Transfer (RTGS/NEFT only)?

To add funds in your CoinDCX wallet using the Quick Bank Transfer option, watch this video for a quick walkthrough. ​ &#8203; ​Please note: This account number is unique for each user and is valid only for fund transfer/deposit against CoinDCX wallet. ​ Follow the process below for a step-by-step gu

Knowledge Base Article

 • 

Quick Bank Transfer

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24