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How does leverage work?

Here's a simple example to understand how leverage affects your returns. Without Leverage Suppose you have 100 USDT and Bitcoin (BTC) is trading at 10,000 USDT. You can buy 0.01 BTC. If BTC rises by 10% to 11,000 USDT, your profit would be 10 USDT. Your return on equity (ROE) would be 10%. With 10x

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Leverage & Margin Mode

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Where can I check my current VIP Level?

You can view your current VIP Level directly on the platform in your account section.

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VIP Levels

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How does leverage adjustment work?

You can either increase or decrease the leverage of your active position. When decreasing leverage: Your position requires additional margin. Make sure you have sufficient balance in your Futures Wallet before confirming the change. When increasing leverage: The margin required for the position decr

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Order Placing & Active Positions

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What's the difference between INR Margin and USDT Margin?

Both INR Margin and USDT Margin provide access to the same Crypto Futures markets and trading experience. The key differences are: Margin Currency: INR Margin uses your INR balance, while USDT Margin uses your USDT balance. Market Prices: Futures market prices are displayed in USDT for both margin t

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Margin Types (INR Margin & USDT Margin)

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Will my KYC documents be safe with CoinDCX?

At CoinDCX, we prioritize the safety and security of your information above all else. You can trust that your data is completely secure with us. We use top-notch security software for both your crypto-wallets and identity management system. Your privacy and security are our top concerns! ​ Important

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KYC Verification

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How does INR Margin work in Futures Trading?

When you trade using INR Margin, your INR is automatically converted to USDT at the applicable conversion rate when you place your order. This conversion happens seamlessly in the background, so you can trade without manually converting your funds. Any profit or loss (PnL) from your trades is settle

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Margin Types (INR Margin & USDT Margin)

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Is my data safe?

Yes. Your information is secure and used only for regulatory compliance purposes, in line with data protection standards.

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Verify Bank Account Using UPI

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How do I change my password?

You can update your CoinDCX account password anytime after logging in. ​ Follow these steps: ​ Log in to the CoinDCX App.Tap the Profile icon.Go to Security Settings.Select Change Password.Enter your current password.Enter your new password.Re-enter your new password to confirm.Complete the verifica

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Password Management

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Why is CoinDCX asking for my location?

Location access is required during the selfie verification step to help securely verify your identity and protect your account. Your location is accessed only during the verification process and helps us complete your KYC securely.

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KYC Verification

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Why didn't I receive the email verification link?

If you haven't received the verification email: Check your Spam or Junk folder.Ensure you've entered the correct email address.Wait a few minutes and try again.Request a new verification email. If the issue continues, contact CoinDCX Support.

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Sign Up: Creating Your CoinDCX Account

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How can I add or remove funds to my Global Futures wallet?

Go to Global Futures Wallet Click on Add/Remove Enter the amount Click on Transfer to Global Futures Wallet Funds are added instantly, and no charges are applied.

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Wallet & Fund Transfer

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Where can I log in to my Sub-Account?

Sub-Accounts can be accessed only through the CoinDCX website. To log in: Visit the CoinDCX Website. Enter the Sub-Account's registered email address and password.Complete the required verification, if prompted. Sub-Accounts can't be accessed through the CoinDCX mobile app.

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Getting Started

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Will CoinDCX ever ask me for my password, OTP, PIN, private keys, seed phrase, or ask me to transfer funds?

No. CoinDCX will never ask you to share your: Password OTP (One-Time Password) PIN 2-Factor Authentication (2FA) codes Private keys Seed phrase or recovery phrase ​ CoinDCX will also never ask you to: Transfer funds to "verify", "secure", "unlock", or "activate" your account. Install remote access o

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Beware of CoinDCX Impersonators

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What happens if I don't have any UPI apps installed on my phone?

If the system detects no UPI apps installed, or if you are using a device where apps cannot be detected, you will be redirected to the manual "Add Bank Account" flow, where you can enter your bank account details.

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Verify Bank Account Using UPI

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Why do I keep getting the location permission pop-up?

The permission request will continue to appear until location access is granted, as Location access is required during selfie verification to help securely verify your identity and protect your account.

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Selfie Verification & Location Access

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Is there an expiry period set on passwords?

No. Your CoinDCX account password does not have an expiry period, so you are not required to change it after a specific duration. However, to keep your account secure, we recommend updating your password periodically and using a strong, unique password that is not used for any other accounts. Securi

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Login: Accessing Your CoinDCX Account

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What are the Trading Fees for Futures Trading?

Trading fees are charged on every Futures trade, including both opening and closing positions. USDT Margin Futures: Trading fees are based on your VIP Level. INR Margin Futures: Standard trading fees apply to all users Maker Fee: 0.02% & Taker Fee: 0.05% You can view your applicable trading fees in

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Trading Fees

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What is the Liquidation Clearance Fee?

A Liquidation Clearance Fee is charged when your Futures position is liquidated. The fee is calculated based on your position size at the time of liquidation and varies depending on the Futures trading pair. For some Futures pairs, the Liquidation Clearance Fee is up to 1%. For other Futures pairs,

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Fees & Taxes

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What is KYC, and why do I need to complete it?

KYC (Know Your Customer) is the process of verifying your identity before you can access CoinDCX services. It helps us: Verify that you are the rightful account owner.Protect your account from unauthorized access and fraud.Comply with regulatory requirements.Enable secure deposits, withdrawals, and

Knowledge Base Article

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KYC Verification

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Which documents are required for KYC?

To complete your KYC, you'll need: PAN CardAadhaar Card or Passport (Identity Verification)A live selfieIncome & Occupation detailsPlease ensure that all details entered match your official documents.

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KYC Verification

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24