Skip to main content
Help & Support
Help & Support
  • Chat Now

  • Help & Support
  • Search

Can't find what you're looking for?

Ask a question

  • Help & Support
  • Search
Select Quick Filter

Search Results (830)

Relevance
Selected Relevance
C
What is the Rewards Hub?

The Rewards Hub is a centralized section on CoinDCX app where users can participate in rewards campaigns/tasks and manage rewards they've earned.

Knowledge Base Article

 • 

Reward Hub

C
Can I deposit or withdraw crypto from any wallet or exchange?

Yes, you can deposit or withdraw from any verified wallet or exchange. However, deposits from restricted activities are not allowed, and wallets must pass compliance checks.

Knowledge Base Article

 • 

Custody FAQs

HS
What is Returns?

It is the total profit or loss for all coins that you currently hold. Kindly note the total returns may vary at the time of actual selling as per the constantly changing market value.

Knowledge Base Article

 • 

Portfolio Value

HS
How to do your KYC on CoinDCX with Digilocker?

Please refer to the video below to know more. ​

Knowledge Base Article

 • 

Verification

C
Why is this TP/SL feature important?

Position TP/SL feature allows you to manage your risk better - cut down your losses and maximise your profits. Being able to set the TP/SL levels while entering a position serves to major benefits - ​ It eliminates the need to constantly monitor your screen, waiting for the position to be created to

Knowledge Base Article

 • 

TP/SL Feature

C
What updates are coming to the Invest Section?

The section will now be renamed the “Coins” Section. Tabs for Watchlist, Categories, and All will be available.

Knowledge Base Article

 • 

CoinDCX Unified App

C
Does this change affect other payment options too?

No. All other payment options will continue to operate normally.

Knowledge Base Article

 • 

Quick Bank Transfer

HS
Which records need to be maintained as per PMLA?

As per Rule 3 of the Rules Prevention of Money-Laundering (Maintenance of Records) Rules 2005, every reporting entity shall maintain a record of all transactions including, the record of : all cash transactions of the value of more than ten lakh rupees or its equivalent in foreign currency all serie

Knowledge Base Article

 • 

PMLA Rules from a Reporting Entity POV

C
What documents are required and why are compliance checks performed?

You may be asked for additional details such as: ​ Wallet type (self-custody or exchange) VASP (Virtual Asset Service Provider) name Identity of sender/receiver Proof of wallet ownership ​ These details help us comply with the global FATF Travel Rule.

Knowledge Base Article

 • 

Crypto Deposit & Withdrawal (CDW) & Travel Rule

HS
What is the difference between limit & market orders?

The difference between the two order types is quite simple. Limit orders enable you to enter a position at a price determined by you, with no actual guarantee of execution. While market orders are those which execute upon your order immediately but the price may be different by the time your order i

Knowledge Base Article

 • 

Futures Trading

HS
What is Reference/Transaction ID?

IMPS Your bank transfer payment MUST always have the correct numeric Payment Reference - from your Order. The Payment Reference is a message to the payee (beneficiary) about your payment. Do not insert any comments or words with your reference. Our system only needs the numeric reference to recogniz

Knowledge Base Article

 • 

DCX Insta

C
What are the risk implications of Cross Margin compared to Isolated Margin?

Isolated Margin mode limits risk to the specific margin allocated to each position, not affecting other positions and remaining Futures Wallet balances. In contrast, Cross Margin mode in addition to locked margin also utilizes the entire wallet balance, which means, in the event of liquidation, ther

Knowledge Base Article

 • 

Cross Margin

HS
How to buy crypto on CoinDCX?

To buy crypto instantly, log into the CoinDCX app and follow the steps below: Go to the Markets section and tap on the token of your choice. For example, let's choose Bitcoin. ​ You can see here how Bitcoin has been performing over the last couple of days/weeks/months. You can then click on the Buy

Knowledge Base Article

 • 

Trading on CoinDCX

HS
What is the legal framework for sharing of information with other authorities?

Section 66 of the Prevention of Money Laundering Act, 2002 provides for disclosure of information to other officers, authority or body.

Knowledge Base Article

 • 

PMLA Rules from a Reporting Entity POV

C
What’s the difference between Default Margin and Margin benefit for hedged position?

Default Margin Mode uses a single margin pool for all positions and is ideal for simple, easy-to-manage trading strategies. Margin benefit for hedged positions, where you open both buy and sell positions on the same underlying asset. This is especially useful for strategies like Spreads, Iron Condor

Knowledge Base Article

 • 

Crypto Options

HS
What is a nomination and who is a nominee?

Nomination is like choosing a guardian for your digital assets. It's the process of selecting someone who would receive all your virtual treasures stored in your account if something unexpected happens to you. A nominee is the person you personally pick to inherit your digital assets if, for any unf

Knowledge Base Article

 • 

Nomination

HS
How can I avoid getting taxed on crypto?

The tax measures announced by the Government on cryptos are comprehensive, and it is unlawful to evade taxes.

Knowledge Base Article

 • 

TDS for CoinDCX Pro Users

C
How can I adjust my position? What happens if I adjust my position?

You can adjust your position by: 1. Changing leverage 2. Adding or removing margin 3. Changing the liquidation price ​ While adjusting your position, if margin is being removed and if the USDT/INR conversion rate has changed after you entered the position, then any difference due to the conversion r

Knowledge Base Article

 • 

INR Margin Futures

C
What are the benefits of participating in the Rewards Hub?

User will be able to earn rewards in the form of inr or crypto tokens /coins

Knowledge Base Article

 • 

Reward Hub

C
Are the Max position sizes different from USDT-M Futures?

Yes, INR-M Futures offer smaller position sizes compared to USDT-M Futures.

Knowledge Base Article

 • 

INR Margin Futures

  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
logo

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

linked-in instagram facebook twitter

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

Products

  • Insta
  • Earn
  • Spot Trade
  • Margin Trade
  • Futures
  • API Broker
  • API Docs
  • API Help Section
  • Markets
  • Liquidity Services
  • Coin Listing

Company

  • About Us
  • Blog
  • Policies
  • Fee Structure
  • Careers
  • Terms & Conditions
  • Privacy Policy
  • Newsroom
  • Ventures
  • Risk Disclosure

Support

  • Guides
    • Intro to Futures Trading
    • Intro to Margin Trading
  • Contact Us
    • For grievance redressal, Click here to know more
    • Press: [email protected]
    • Regulatory Issues/Enforcement Authorities: [email protected]

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24