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Is Two-Factor Authentication (2FA) recommended?

Yes. We strongly recommend enabling Two-Factor Authentication (2FA) to add an extra layer of security to your CoinDCX account. Even if someone gains access to your password, they won't be able to access your account without the verification code generated by your Google Authenticator app.

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OTP & Two-Factor Authentication (2FA)

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How often does the Google Authenticator verification code change?

Google Authenticator generates a new 6-digit verification code every 30 seconds. If a code expires before you enter it, simply use the next code displayed in the app.

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OTP & Two-Factor Authentication (2FA)

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What is a Trade Preset?

Trade Presets allow you to save your preferred trading settings locally on your device, helping you place orders faster with fewer manual inputs. With Trade Presets, you can save: Order Size Preset Auto TP/SL Preset These settings automatically pre-fill your order form, reducing the need to enter th

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Trade Preset

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What is an Order Size Preset?

Order Size Preset remembers your preferred order size and automatically pre-fills it whenever you place an order for a specific Futures pair. You can save the preset using Quantity, Margin or Order Size. The saved value remains fixed, while the required margin may vary depending on the latest market

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Trade Preset

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Can I edit my saved Auto TP/SL settings?

Yes. Navigate to: Futures → More → Trade Presets → Auto TP/SL Update the desired TP and/or SL ROE (%). Click Confirm. The revised values will be used for future eligible orders.

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Trade Preset

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What is the Secret Key, and why should I save it?

The Secret Key is a unique code used to link your CoinDCX account with Google Authenticator. Keep it in a safe place. If you change or lose your phone, you can use the Secret Key to restore your 2FA without setting it up again. Never share your Secret Key with anyone, including someone claiming to b

Knowledge Base Article

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OTP & Two-Factor Authentication (2FA)

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Where is the Trade Preset feature available?

Trade Presets are currently available on the CoinDCX App in Advanced Mode & Chart Trading

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Trade Preset

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How do I save an Order Size Preset?

You can save an Order Size Preset in two ways: Option 1: While Placing an Order Select the preferred input type: Quantity, Margin, Order Size Enter the desired value through the Keypad. Click Save as Preset you will see a button above the keypad - “With Save XXX Qty” as preset. Click Set to confirm.

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Trade Preset

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Can I edit the order size on the order form if a preset is applied?

Yes. You can modify the pre-filled order size directly from the order form. While editing, you'll also have the option to update your saved preset with the new value.

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Trade Preset

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Will my open positions and orders be highlighted in the tab bar?

Yes. A red indicator will appear on a market tab whenever that market has an active position, or An open order. The indicator updates automatically in real time as positions and orders are opened or closed.

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Scalping Mode

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What is Scalping Mode?

Scalping Mode is a dedicated trading interface designed to help users execute and manage trades more efficiently. It brings together key trading components into a single workspace, including Mini Order Form, Advanced Trading Charts, Open Positions, Open Orders & History. This reduces the need to swi

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Scalping Mode

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How can I enable Scalping Mode?

You can access Scalping Mode through any of the following entry points: More (⋮) Menu on the Futures screen Floating Action Button (FAB) available on the Futures page Full-Screen Chart View Quick Action Button on the Home page You can also switch back to the standard Futures experience at any time.

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Scalping Mode

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Can I change the price change percentage displayed on tabs from the default 24-hour timeframe?

No. The percentage change displayed on market tabs is fixed to the 24-hour price change and cannot be customized to other timeframes.

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Scalping Mode

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Can I customize the order of tabs?

No. Tabs can be added, selected, and closed, but manual reordering of tabs is not currently supported.

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Scalping Mode

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What happens if I already have 6 tabs open and open a new market?

If you have reached the 6-tab limit, the last selected tab will be replaced with the newly selected market.

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Scalping Mode

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Can I manage my Active Positions and Open Orders in Scalping Mode?

Yes. Scalping Mode provides access to all existing functionality available for Active Positions & Open Orders. You can view, monitor, and manage your positions and orders directly within Scalping Mode without switching back to the standard Futures interface.

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Scalping Mode

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Can I open the same market in multiple tabs?

No. If a market is already open, selecting it again will simply switch focus to the existing tab. Duplicate tabs are not created.

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Scalping Mode

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Will my open tabs be saved after I close the app?

Yes. Your open market tabs and selected market are remembered and restored when you return to Scalping Mode. Only market selections are saved locally; market prices are not stored.

Knowledge Base Article

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Scalping Mode

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What happens when I close a tab?

When you close the currently selected tab, the adjacent tab becomes active automatically. If there is a tab on the left, it will be selected. If the left-most tab is closed, the tab on the right becomes active.

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Scalping Mode

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Can I close all tabs?

No. At least one market tab must always remain open. When only one tab is available, the close (×) icon will not be shown.

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Scalping Mode

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24