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HS
What is the role of Directorate of Enforcement (ED)?

The Directorate of Enforcement is a multi-disciplinary organization mandated with investigation of offence of money laundering and violations of foreign exchange laws. The statutory functions of the Directorate include enforcement of following Acts: The Prevention of Money Laundering Act, 2002 (PMLA

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Is CoinDCX Futures trading available 24/7?

Yes, trading on CoinDCX Futures is available for 24 hours, 7 days a week.

Knowledge Base Article

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Futures Trading

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What type of information is required to be furnished under PMLA?

Every reporting entity is required to furnish information about: all cash transactions of the value of more than ten lakh rupees or its equivalent in foreign currency all series of cash transactions integrally connected to each other which have been individually valued below rupees ten lakh or its e

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Where can I check the conversion rate and my trade details?

You can view the INR to USDT conversion rate in the Market Switcher. Your profit or loss will be shown in the transaction history.

Knowledge Base Article

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INR Margin Futures

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Why is my Crypto Deposit & Withdrawal (CDW) access blocked and how can I fix it?

Your access may be blocked if: ​ Travel Rule data provided is incorrect, conflicting, or missing KYC/compliance checks are incomplete Suspicious or unauthorized activity is detected You can restore access by correcting the details and completing the required checks.

Knowledge Base Article

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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Is my information secure during the Re-KYC process?

During the Re-KYC process, we have implemented rigorous measures to ensure the utmost security and confidentiality of your information. To maintain the privacy of customer data, we employ encryption protocols for secure data transmission, strictly adhere to data protection laws, and implement robust

Knowledge Base Article

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Re-KYC Verification

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How to transfer funds from Bank of India app to CoinDCX wallet?

Follow these steps to add funds in your CoinDCX wallet 1. Click ‘Add’ on the homepage of CoinDCX app and then select ‘Add Funds’. ​ ​ ​ ​ 2. Enter the amount you want to transfer to your CoinDCX wallet and proceed. ​ ​​ ​ 3. Choose Net Banking option and click on ‘Continue‘ to proceed adding funds t

Knowledge Base Article

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INR Deposit Guide (As per the Bank)

C
How do I remove Paytm bank from CoinDCX and update a new bank account?

You can update your bank details easily by following these steps: Log in to your CoinDCX app. Click on the profile icon. Go to 'Account settings'. Select 'Account details'. Click the 'Remove bank account' option and confirm by selecting 'Remove Bank account'. Once the existing bank account is remove

Knowledge Base Article

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Verification

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Are there any rate limits for this API?

25 successful transfers for every 5 mins

Knowledge Base Article

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Sub-Account Balance Transfer API

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What happens if I use the wrong network or unsupported tokens?

Transactions on unsupported networks or tokens are likely to be lost and cannot be recovered.. Always double-check before confirming.

Knowledge Base Article

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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Is Crypto Withdrawal secure?

Yes, all transactions are secured using industry-leading protocols. Withdrawals can only be made to trusted wallets verified by you.

Knowledge Base Article

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Crypto Withdrawal access

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Can I unlock my account without using Biometric or FaceID?

Yes, you can! You have the flexibility to unlock your account using either Biometric/FaceID or a PIN. If you prefer not to enable Biometric or FaceID, the PIN option is always available for your convenience.

Knowledge Base Article

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PIN

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Can I deposit crypto from an external wallet to CoinDCX Web 3?

No, direct deposits into the CoinDCX Web 3 from external wallets are not permitted due to AML regulations. You risk losing your funds if you do this.

Knowledge Base Article

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Transfer

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What is Current Value?

It is the total value of all your investments based on the current sell price. Kindly note the current value may vary at the time of actual selling as per the constantly changing market value.

Knowledge Base Article

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Portfolio Value

HS
What are the actions for not complying with the obligations under PMLA?

If the Director, in the course of any inquiry, finds that a reporting entity or its designated director on the Board or any of its employees has failed to comply with the obligations under Chapter IV of the Prevention of Money Laundering Act, 2002 , then, without prejudice to any other action that m

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

C
What if I have multiple open orders with Take Profit/Stop Loss values specified against each order?

When multiple open orders have individual Take Profit (TP) and Stop Loss (SL) values, the system will apply these settings to each order. However, if you place a new order that includes TP and SL values, these new values will override your entire position's existing TP and SL settings. This means th

Knowledge Base Article

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TP/SL Feature

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Does changing balance in my margin locked balance impacts my leveraged position or liquidation price?

Yes.

Knowledge Base Article

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Margin Trading

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What is Current Buying price?

It is the current market buying price of the coin. Kindly note the current buying price may vary at the time of actual buying as per the constantly changing market value.

Knowledge Base Article

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Portfolio Value

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What is a stop loss?

Stop loss is a price level on your investment that basically determines how much loss you are willing to take on the crypto you have bought.

Knowledge Base Article

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Futures Trading

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Is there any standard format required to be used by reporting entity for furnishing information to the Director, FIU-IND?

Yes. Every reporting entity is necessarily required to furnish information to Director, FIU-IND online in a standard format prescribed for the purpose. For this purpose, the reporting entity has to register itself with FIU-IND using the portal https://finnet.gov.in.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24