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How can I update deposit details (Transaction amount / UTR / Reference ID)?

Please follow the steps below to update deposit details (Transaction amount/UTR/Reference ID) Login to your CoinDCX app and click on the ‘Profile icon’. Click on 'Available to Invest'. Select the deposit request which needs to be edited. Edit the deposit details as required and click 'Update'. You’r

Knowledge Base Article

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INR Deposits

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How can I open a position?

1.Go to the Trading page > Select Margin > Select the desired pair. 2.Click on a Long (Buy) order or Short (Sell) (specify the quantity, leverage, price). 3.(optional) If you select a BO (Bracket Order) fill in other details like Target Price and SL (Stop Loss Price). 4. Place your order by clicking

Knowledge Base Article

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Margin Trading

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Can I draw on the chart?

Yes, you can use drawing tools like trend lines, support/resistance lines, and shapes. You can move, edit, lock, or delete them anytime. ​ ​

Knowledge Base Article

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Charts & Indicators

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What are the CDD Measures for Company as per PMLA Act 2002?

In case the customer is a company following documents are required for due diligence Certificate of incorporation; Memorandum and Articles of Association; Permanent Account Number of the company; a resolution from the Board of Directors and power of attorney granted to its managers, officers or empl

Knowledge Base Article

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PMLA Rules from a User POV

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Where can I trade Crypto Futures?

You can conveniently trade Crypto Futures using CoinDCX GO, Pro App and Web. Take your crypto trading to the next level with Futures trading on CoinDCX where, subject to the terms, you get leverage of up to 20x in a highly liquid environment, and the added benefit of low fees.

Knowledge Base Article

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Futures Trading

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What are the benefits of SIP?

Discipline: Systematic Investment Plan (SIP) instalments are made at regular intervals, i.e. weekly on a predetermined day. This disciplinary approach of regular investments is of big advantage to the investor as he/she doesn’t need to actively track the market.Convenience: SIP is a hassle-free proc

Knowledge Base Article

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Systematic Investment Plan (SIP)

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Is it mandatory to implement a Client Due Diligence programme?

Yes. Every reporting entity is required to formulate and implement a client due diligence programme approved by the senior management.

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PMLA Rules from a Reporting Entity POV

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Can I edit a Drawing Template?

Currently, existing Drawing Templates cannot be edited. If you want to make changes, you can create a new template with updated settings and delete the old one if required.

Knowledge Base Article

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Chart Layout & Templates

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Which chains are supported in CoinDCX Web 3?

We support following chains in CoinDCX Web 3: Base Solana Polygon Arbitrum BSC Optimism We are constantly working on offering more chain options to our users.

Knowledge Base Article

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Trade

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What should I do with my funds after they are unlocked?

Given the funds have been unlocked, you can choose how you would like to use them. This may include trading, withdrawing, or exploring other available products on the platform based on your preference.

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Latest Updates on Advanced Earn

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What is a nomination and who is a nominee?

Nomination is like choosing a guardian for your digital assets. It's the process of selecting someone who would receive all your virtual treasures stored in your account if something unexpected happens to you. A nominee is the person you personally pick to inherit your digital assets if, for any unf

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Nomination

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How is my wallet and key secured?

Your wallet is secured through encryption and other security measures. CoinDCX keeps your private key in an encrypted format, meaning it’s safe and not accessible to anyone, including themselves.

Knowledge Base Article

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WEB 3 Custody

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What is the role of Directorate of Enforcement (ED)?

The Directorate of Enforcement is a multi-disciplinary organization mandated with investigation of offenses of money laundering and violations of foreign exchange laws. The statutory functions of the Directorate include enforcement of following Acts: The Prevention of Money Laundering Act, 2002 (PML

Knowledge Base Article

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PMLA Rules from a User POV

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What is a Long Position?

In this position, funds are bought by the trader and then sold at the Target Price. Traders open a long position in the hope that the price will go up in the future. Eg. If a trader, trading in the XRP/BTC pair, longs 1000 XRP at 2x leverage. If the BTC equivalent of 1000 XRP is 0.09 BTC (considerin

Knowledge Base Article

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Margin Trading

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What if I am not satisfied with the explanation provided?

If your concern remains unresolved, please write directly to [email protected]. Our Grievance team will review your case thoroughly and may reach out via call to discuss a resolution in line with our Terms & Conditions.

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Latest Updates on Advanced Earn

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Are the Max position sizes different from USDT-M Futures?

Yes, INR-M Futures offer smaller position sizes compared to USDT-M Futures.

Knowledge Base Article

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INR Margin Futures

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How long does it take for my higher leverage to be applied?

Once you complete five futures orders, it can take up to 7 days for the higher leverage to be applied to your account. If it's been less than seven days, don’t worry. Please wait for seven days, and the leverage will be updated automatically. If you still don’t see the change after seven days, pleas

Knowledge Base Article

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Futures Trading

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Why is identity verification required?

In order to adhere to KYC (Know Your Customer) rules, CoinDCX uses identification verification. KYC is a method of identifying and verifying that a customer is who they claim to be. It is a multi-step process that aids in preventing the establishment and use of fraudulent accounts.

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Verification

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Will my template be saved automatically?

No, indicator templates are not auto-saved. You need to manually save your template after making any changes.

Knowledge Base Article

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Chart Layout & Templates

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Which Crypto assets are available for Options trading?

You can now trade Options on Bitcoin (BTC), Ethereum (ETH), and Solana (SOL).

Knowledge Base Article

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Crypto Options

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24