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Can I pay fees in other tokens while using Quick Trade?

No. When using Quick Trade, both the swap and the applicable fees must be paid using the native token of the blockchain network. Other tokens cannot be used for fee payment in Quick Trade.

Knowledge Base Article

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Quick Trade

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Will my PNL reflect the Refund received?

Position-level PNL will continue to show Net PNL after fee deduction at the time of the trade. Once the refund is processed, a settlement transaction is created and reflected in the Position Tab, ensuring that your Past PNL is correctly updated.

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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What are Suggested Strategies?

Suggested Strategies are predefined multi-leg options strategies designed to help you get started quickly. Each strategy includes suggested contracts, a PNL chart, maximum profit, maximum loss, and estimated margin. You can add the entire strategy to your basket with a single tap.

Knowledge Base Article

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Basket Order

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What is a Basket Order?

A Basket Order allows you to combine multiple option contracts (legs) into a single basket and place them together with one click. Instead of placing each order individually, you can execute an entire multi-leg options strategy in one seamless flow. Basket Orders make strategy execution faster, redu

Knowledge Base Article

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Basket Order

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What happens if I select “Remember Symbol”?

If you select Remember Symbol while saving the template, then when you load it later, your chart will automatically open the same pair (market) that was used while saving.

Knowledge Base Article

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Indicator Template

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What happens if I reverse my position from Long to Short or Short to Long?

If your position is completely closed and reverses direction (for example, Long → Short or Short → Long), it is treated as a new position. The Total Funding Fee resets, and the calculation starts from 0 for the new position.

Knowledge Base Article

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Total Funding

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Are there any additional charges for placing a Basket Order?

No. There are no additional charges for using the Basket Order feature. The standard Options trading fees applicable on the platform will continue to apply.

Knowledge Base Article

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Basket Order

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What is a Housing Finance Institution?

Housing Finance Institution shall have the same meaning as assigned to it in clause (d) of section 2 of the National Housing Bank Act, 1987.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Why is the estimated PnL different from the actual PnL?

The estimated P&L is shown based on Mark Price, which is the fair price of the contract while actual PNL depends on the execution price of the order.

Knowledge Base Article

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Options - TP/SL

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Is there any fee associated with the Re-KYC?

The Re-KYC process does not involve any fees; it is completely free of charge.

Knowledge Base Article

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Re-KYC Verification

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Why is my TDS rate higher than 1%?

While the standard TDS rate is 1%, higher rates may apply under the following circumstances: A TDS rate of 20% may apply if your PAN is not linked with Aadhaar, as per applicable government guidelines. Please note that it may take a few days for Aadhaar-PAN linking updates to reflect in government r

Knowledge Base Article

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Tax Deducted at Source (TDS)

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I deposited funds to an old or inactive CoinDCX bank account. What should I do?

If you've deposited funds to an old or inactive CoinDCX bank account, the transaction is generally rejected and the amount is typically reversed to your bank account within 3 to 5 working days. For future deposits, please make sure you're using the latest beneficiary details available in your CoinDC

Knowledge Base Article

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Deposit Delayed?

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What is the TDS rate applicable to crypto trading?

A TDS of 1% is applicable on eligible crypto transactions from 1st July 2022 onwards, as per government regulations.

Knowledge Base Article

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Tax Deducted at Source (TDS)

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Can I use my old password again?

We recommend choosing a new, unique password each time you update it. Using a strong, unique password helps keep your CoinDCX account secure.

Knowledge Base Article

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Password Management

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What are Verified Devices?

Verified Devices are the phones, tablets, or computers you've used to securely access your CoinDCX account. Reviewing your verified devices helps you keep track of where your account is signed in and allows you to remove devices you no longer use or don't recognize.

Knowledge Base Article

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Verified Devices

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Will blocking a device sign me out of that device?

Yes. Once a device is blocked, it will no longer be able to access your CoinDCX account. You'll need to contact CoinDCX Support by tapping "Chat Now" in the top right corner to unblock the device.

Knowledge Base Article

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Verified Devices

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Can I use my passport if I don't have an Aadhaar?

Yes. If you don't have Aadhaar or are unable to complete Aadhaar verification through DigiLocker, you can use your Indian passport issued in India for NIC verification.

Knowledge Base Article

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Passport Verification

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Can I use a passport issued outside India?

No. Only Indian passports issued in India are accepted for Identity verification on CoinDCX.

Knowledge Base Article

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Passport Verification

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Is there any limit on saving layouts?

Yes, there is a limit to the number of layouts that can be saved on the platform. Once the maximum limit is reached, you may need to delete an existing layout before creating a new one. We recommend reviewing and removing layouts that are no longer required to help you manage your saved layouts effi

Knowledge Base Article

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Layout

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Is Step-Up SIP available?

No, the Step-Up SIP feature is currently not available. However, it is part of our future roadmap and may be introduced to allow users to gradually increase their SIP amount over time for better investment flexibility.

Knowledge Base Article

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Systematic Investment Plan (SIP)

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24