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What if my Backup Codes get compromised?

If you ever have concerns about the security of your backup codes, you can take action by resetting them. Simply click on the ‘Reset’ icon located on your backup codes details page. ​ Additionally, please be aware that when you generate new backup codes, the previous set will automatically become in

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Backup Codes

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How can I create, reset and delete my Backup Codes on CoinDCX Pro app?

To create your backup codes: Log into your CoinDCX Pro app Click on AccountsClick on SecurityClick on “Backup Codes”Click on “Continue to web login” and go to M-Web Backup Codes pageClick on “Get Backup Codes”Enter your password and OTP/Google Authenticator code and click on “Confirm"From here you c

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Backup Codes

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What should I do if my account has been compromised?

If you suspect that your CoinDCX account might be at risk or compromised, we kindly ask you to reach out to our support team through the chat . They're here to help and will guide you through the necessary steps to address the situation.

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Account Closure

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Tips for staying safe from scams

We’ve been continuously trying to warn our users about frauds and scams through our official support channels. However, you can follow these simple steps to avoid any potential scams. CoinDCX personnel will NEVER message you personally or ask you to pay any amount for providing any assistance. In ca

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Security Tips

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How often is this information updated?

All reserves, CIPF, TDS, and trading data are updated monthly and displayed in the Transparency Centre.

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Trust & Transparency Centre

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Is the CIPF externally audited?

Yes. The CIPF and CoinDCX’s security practices are independently audited by reputed firms to ensure credibility and compliance.

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Trust & Transparency Centre

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Will the PIN feature also be enabled for CoinDCX Pro on mobile and web?

Not at the moment. However, we’re actively working on merging the CoinDCX and CoinDCX Pro apps into a unified platform. Once this is complete, there will be a single mode with enhanced features, including the PIN option. Stay tuned for updates!

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PIN Related Issues

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Why is TDS shown here?

TDS (Tax Deducted at Source) is collected on trades as per Indian regulations and deposited with the government.

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Trust & Transparency Centre

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What does the search experience look like?

The search will show: Recent searches. Top searches in Spot and Futures. Related tokens and pairs with relevant tags.

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CoinDCX Unified App

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Will the Order Form change for the All Market Section?

No, the Order Form will replicate the current Pro Mode design with no additional changes.

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CoinDCX Unified App

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What changes are happening on the Home Screen?

The lite mode design will replace the pro mode design for both themes. Retention of key features like search, referral, notifications, quick action button, and banners.

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CoinDCX Unified App

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Will there be changes to the KYC or Re-KYC process?

No, the KYC and Re-KYC process will remain the same, and existing banners will still appear as they do today.

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CoinDCX Unified App

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What is the All Market Section?

The All Market Section will provide entry points to Watchlist, Signals, Spot, and Futures.

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CoinDCX Unified App

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What features are not available in INRM Futures?

Currently, INR-M Futures do not support Cross Margin and IF you wish to edit your existing open order you will have to cancel the existing order and place a new order.

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INR Margin Futures

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What are the benefits of SIP?

Discipline: Systematic Investment Plan (SIP) instalments are made at regular intervals, i.e. weekly on a predetermined day. This disciplinary approach of regular investments is of big advantage to the investor as he/she doesn’t need to actively track the market.Convenience: SIP is a hassle-free proc

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Systematic Investment Plan (SIP)

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What is Current Buying price?

It is the current market buying price of the coin. Kindly note the current buying price may vary at the time of actual buying as per the constantly changing market value.

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Portfolio Value

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What is Returns?

It is the total profit or loss for all coins that you currently hold. Kindly note the total returns may vary at the time of actual selling as per the constantly changing market value.

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Portfolio Value

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How do I change the timeframe on my chart?

You can switch the chart to show different timeframes like 1 minute, 15 minutes, 1 hour, or 1 day from the top toolbar. This helps you zoom in for short-term moves or zoom out to see bigger trends. Just tap the timeframe option and pick the one you need.

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Trading Charts

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Can I customize candle colors and chart appearance?

Yes, you can change the colors of candles, grid lines, background, and more in the chart settings. This lets you personalize the chart to your liking. ​ ​

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Trading Charts

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Can I draw on the chart?

Yes, you can use drawing tools like trend lines, support/resistance lines, and shapes. You can move, edit, lock, or delete them anytime. ​ ​

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Trading Charts

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24