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What should I do if I want to withdraw INR from my CoinDCX account to my bank account smoothly?

To ensure seamless INR withdrawals from your CoinDCX account to your bank account, we recommend linking an alternate bank account. This will enable you to enjoy uninterrupted INR withdrawals from your CoinDCX account to your bank account.

Knowledge Base Article

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Paytm Bank Account

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Can I use my old password again?

We recommend choosing a new, unique password each time you update it. Using a strong, unique password helps keep your CoinDCX account secure.

Knowledge Base Article

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Password Management

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Can I pay fees in other tokens while using Quick Trade?

No. When using Quick Trade, both the swap and the applicable fees must be paid using the native token of the blockchain network. Other tokens cannot be used for fee payment in Quick Trade.

Knowledge Base Article

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Quick Trade

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Is my data safe?

Yes. Your information is secure and used only for regulatory compliance purposes, in line with data protection standards.

Knowledge Base Article

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Verify Bank Account Using Bank Details

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What is a Non-banking Financial Company?

Non-banking financial company shall have the same meaning as assigned to it in clause (f) of section 45-I of the Reserve Bank of India Act, 1934.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Is TDS applicable on SIP purchases?

No. TDS is not applicable when purchasing crypto through SIP installments. However, when you later sell the crypto purchased through SIP, applicable TDS will be deducted on the sale transaction.

Knowledge Base Article

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Tax Deducted at Source (TDS)

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What is Futures Trading?

Futures Trading lets you trade on the future price movement of cryptocurrencies without owning them. On CoinDCX, all futures contracts are perpetual, which means they do not have an expiry date and can be held as long as you maintain sufficient margin. You can: Go Long if you expect the price to ris

Knowledge Base Article

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Introduction to Futures Trading

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What’s the difference between Default Margin and Margin benefit for hedged position?

Default Margin Mode uses a single margin pool for all positions and is ideal for simple, easy-to-manage trading strategies. Margin benefit for hedged positions, where you open both buy and sell positions on the same underlying asset. This is especially useful for strategies like Spreads, Iron Condor

Knowledge Base Article

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Crypto Options

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Is my data safe?

Yes. Your information is secure and used only for regulatory compliance purposes, in line with data protection standards.

Knowledge Base Article

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Verify Bank Account Using UPI

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Can I use my Login PIN instead of my password?

Your Login PIN is designed for quicker access to the CoinDCX app after it has been set up. For certain actions, such as logging in on a new device or making security-related changes, you may still be asked to enter your password, OTP, or complete 2FA verification.

Knowledge Base Article

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Login PIN

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What happens if I don't undergo Re-KYC?

In accordance with the latest guidelines from the Financial Intelligence Unit - India, failure to complete the verification within the provided 30-day timeframe after receiving the Re-KYC email may result in CoinDCX taking action on your account. ​ To continue enjoying uninterrupted access for tradi

Knowledge Base Article

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Re-KYC Verification

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How is the Token Quantity calculated in SIP?

The token quantity is calculated based on the net investment amount (after deducting fees) and the market price at the time of execution. This means that once the applicable charges are deducted from your SIP installment, the remaining amount is used to purchase the token at the current market price

Knowledge Base Article

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Systematic Investment Plan (SIP)

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What is Web 3?

Web3 refers to the next generation of the internet powered by blockchain technology. In Web3, transactions are executed directly on the blockchain, giving you greater control over your digital assets and cryptocurrencies.

Knowledge Base Article

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Introduction to Web 3

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What are the Trading Fees for Futures?

Trading fees are charged on every Futures trade, including both opening and closing positions. ​ USDT Margin Futures: Trading fees are based on your VIP Level. INR Margin Futures: Standard trading fees apply to all users Maker Fee: 0.02% & Taker Fee: 0.05% ​ You can view your applicable trading fees

Knowledge Base Article

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Fees & Taxes

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What is Form 16A?

Form 16A is a TDS certificate issued by CoinDCX that shows the TDS deducted and deposited with the Government of India on your behalf. The certificate is generated quarter-wise and can be used while filing your Income Tax Return (ITR).

Knowledge Base Article

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Reports

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What is an Intermediary?

Intermediary means, (i) a stock-broker, share transfer agent, banker to an issue, trustee to a trust deed, registrar to an issue, merchant banker, underwriter, portfolio manager, investment adviser or any other intermediary associated with securities market and registered under section 12 of the Sec

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What if I don't have Aadhaar or a passport?

A valid Aadhaar or passport is mandatory to complete KYC on CoinDCX. If you don't have either document, we recommend applying for at least one before proceeding with KYC.

Knowledge Base Article

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DigiLocker – PIN-less Verification

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When can I request a name update?

You can request a name update if: Your registered name doesn't match your KYC documents.Your registered name doesn't match the name on your bank records, which is required for Bank Account Verification (BAV).You entered your name incorrectly while creating your account.You used a nickname instead of

Knowledge Base Article

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Username Update

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Which margin can I use to trade in Options?

You can trade in Options using INR Margin only. There’s no need to worry about currency conversion, your entire trading experience will be in INR.

Knowledge Base Article

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Crypto Options

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What if a token is available on multiple blockchains?

If a token is available on multiple chains, the Quick Trade option will be enabled only on the primary supported blockchain for that token.

Knowledge Base Article

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Quick Trade

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24