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What if I have multiple open orders with Take Profit/Stop Loss values specified against each order?

When multiple open orders have individual Take Profit (TP) and Stop Loss (SL) values, the system will apply these settings to each order. However, if you place a new order that includes TP and SL values, these new values will override your entire position's existing TP and SL settings. This means th

Knowledge Base Article

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TP/SL Feature

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Can I use Google Pay or any UPI app for Bank Transfer to my CoinDCX account?

Currently, CoinDCX does not support direct bank transfers from Google Pay or any UPI app. You will need to use your banking app or web portal to initiate a bank transfer and deposit funds into your CoinDCX account.

Knowledge Base Article

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INR Deposits

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Who owns the private key to my Web3 wallet? Can I access it?

You do not have direct access to your private key. CoinDCX securely stores it in an encrypted format, so only they have custody of it, ensuring it remains safe.

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WEB 3 Custody

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How do I deposit funds using the Bank Transfer (NEFT/RTGS) option?

Bank Transfer via NEFT/RTGS ​ Follow these easy steps to add funds to your CoinDCX wallet using the standard bank option. Click on [Add Funds] from App Home Screen. Enter the preferred amount and Select [Bank Transfer (NEFT/RTGS)] option. Copy the details provided in Step 2 [Account No. / IFSC

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INR Deposits

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How can I complete my KYC with Digilocker???

To complete your KYC, you will need to submit the following documents. Tax ID Verification : PAN Card (mandatory for Indian users) National Identity document: Aadhaar card, valid passport PAN Verification To verify your account, log into your CoinDCX app and click on ‘Verify PAN’ from home screen or

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Verification

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How do I deposit funds using the Net Banking (IMPS ONLY) option?

Open the CoinDCX App Tap on ‘Add Funds’ from the Home Screen. Select Payment Option Enter the amount you want to deposit and choose ‘Net Banking - IMPS Only’. Add Bank Details Copy the bank account details shown and add them as a beneficiary in your banking app. Make the Payment Complete the payment

Knowledge Base Article

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INR Deposits

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How to transfer funds using Fast Bank Transfer (IMPS)?

To add funds in your CoinDCX wallet using the Fast Bank Transfer - IMPS option, watch this video for a quick walkthrough. Please note: This account number is unique for each user and is valid only for fund transfer/deposit against CoinDCX wallet. Follow the process below for a step-by-step guide to

Knowledge Base Article

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Quick Bank Transfer

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How to do your KYC manually on CoinDCX?

To manually complete your KYC on CoinDCX, follow these steps: Log in to the CoinDCX app. Navigate to your profile. Click on the "Account Settings" option. Choose the "KYC Verification" section. Input your PAN card number and date of birth. Upload a clear image of the front and back of your valid pas

Knowledge Base Article

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Verification

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What happens if the amount transferred is different from the amount I have selected in the CoinDCX app for fund transfer?

In such a case, we will credit the exact amount that we have received from your bank account.

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Quick Bank Transfer

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What happens if I by mistake transfer funds to someone else's unique bank account details from my bank account?

The amount will be refunded to the source bank account within 7-10 working days.

Knowledge Base Article

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Quick Bank Transfer

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How to do your KYC on CoinDCX with Digilocker?

Please refer to the video below to know more. ​

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Verification

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Why do prices differ across exchanges?

The price of a token is determined by demand and supply. As a result, it may vary between exchanges.

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Trading on CoinDCX

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How to transfer funds using Quick Bank Transfer via NEFT/IMPS for Paytm Payments Bank users?

Follow the process below for a step-by-step guide to add funds in your CoinDCX wallet using the Quick Bank Transfer option: ​ 1. Select Quick Bank Transfer Log into your CoinDCX account, click on ‘Add Funds’ and enter the amount you want to transfer to your CoinDCX wallet Click on ‘Select Payment Me

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Quick Bank Transfer

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How can I create, reset and delete my Backup Codes on CoinDCX website?

To create your Backup Codes: Log into your CoinDCX web account Click on Security tab to access backup codes optionClick on “Setup” under Backup Codes section to create my backup codesClick on “Get Backup Codes”Enter your password and OTP/Google Authenticator code and click on “Confirm”From here you

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Backup Codes

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How to transfer funds using Quick Bank Transfer (IMPS/NEFT/RTGS)?

To add funds in your CoinDCX wallet using the Quick Bank Transfer option, watch this video for a quick walkthrough. ​ ​ Please note: This account number is unique for each user and is valid only for fund transfer/deposit against CoinDCX wallet. ​ Follow the process below for a step-by-step gui

Knowledge Base Article

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Quick Bank Transfer

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What action is required from my end?

To add funds to your CoinDCX account, please update the beneficiary details on your banking app with the following information for CoinDCX's new account: Bank Name: Equitas Bank Account Name: [Your Name] Account Number: [Virtual account number uniquely allocated to you] IFSC: ESFB0000CMS Kindly ensu

Knowledge Base Article

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Quick Bank Transfer

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What happens if I transfer funds from any other bank account?

Funds transferred from any other bank account apart from the one registered with your CoinDCX account will be automatically refunded in 10 working days. We request you to please make all deposits from your CoinDCX registered bank account only.

Knowledge Base Article

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Quick Bank Transfer

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Are my funds safe?

We, at CoinDCX, always prioritize the safety and security of our customers' transactions. Please be assured, these changes do not affect the safety of your funds. Your funds are secure with CoinDCX, allowing you to continue adding funds to your CoinDCX wallet and invest without any concerns.

Knowledge Base Article

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Quick Bank Transfer

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How does this affect CoinDCX users?

This affects CoinDCX users who use Quick Bank Transfer (IDBI bank account) as a payment mode for trading crypto tokens. It means they will no longer be able to use this payment method for buying or selling crypto tokens on CoinDCX.

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Quick Bank Transfer

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How to complete the KYC Re-verification for successful crypto withdrawals?

To complete the re-verification process: ​ Check your registered email for a message titled "Important: Complete KYC Reverification" from [email protected]. Gather the required documents (e.g., Government-issued ID, PAN card, bank statement). Click the link in the email and follow the steps for re

Knowledge Base Article

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Crypto Withdrawals

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24