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What happens if I cancel my SIP?

Once you cancel your Systematic Investment Plan (SIP), no further instalments are deducted, however, if you wish to withdraw the invested amount, you can sell the tokens available in your portfolio.

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Systematic Investment Plan (SIP)

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Can I miss a SIP instalment?

Yes, you can miss your Systematic Investment Plan (SIP) payments. And even if you do, your account will not get deactivated. If you miss a SIP due to insufficient balance in your account, you can just pay it next week, and your SIP will continue as normal.

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Systematic Investment Plan (SIP)

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How does SIP work?

Through our Systematic Investment Plan (SIP), you can invest a fixed sum of money in a time-bound manner (weekly) without worrying about the market dynamics and stand to benefit in the long-term due to average costing and power of compounding.

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Systematic Investment Plan (SIP)

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How is crypto profit and loss calculated?

To track your crypto profit and loss on the CoinDCX App, watch this video where in details we explain the P&L Feature, FIFO method and much more. ​

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Portfolio Value

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How can I update deposit details (Transaction amount / UTR / Reference ID)?

Please follow the steps below to update deposit details (Transaction amount/UTR/Reference ID) Login to your CoinDCX app and click on the ‘Profile icon’. Click on 'Available to Invest'. Select the deposit request which needs to be edited. Edit the deposit details as required and click 'Update'. You’r

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INR Deposits

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Is 1% TDS applicable for SIP?

TDS will not be applicable for Systematic Investment Plan (SIP) orders because you are buying crypto-assets via SIP. The TDS is applicable only on selling crypto assets. When you make a SIP transaction, the token gets added to your portfolio. If you choose to sell that token from your portfolio, the

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TDS for CoinDCX App Users

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What is the minimum tenure for which my virtual digital asset(s) have to be deployed under Earn in order to generate returns?

At the moment, the shortest period you can hold onto your virtual digital assets or tokens is 7 days. Please note that this duration may differ for various assets, and if there are any adjustments to the minimum holding period, we will make sure to keep you informed about it regularly.

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Simple Earn

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Is there any fee for INR withdrawal?

No, we DO NOT charge any fee for INR withdrawals. Note: Users are mandatorily required to complete their KYC in order to avail INR deposit/withdrawal facilities.

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INR Withdrawals

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What are the currency pairs available for trading on CoinDCX?

To check the complete list of our trading pairs, please visit https://coindcx.com/markets

Knowledge Base Article

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Margin Trading

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Are there any fees on SIP?

No, there are no additional or hidden fees.

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Systematic Investment Plan (SIP)

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Where are the assets deployed and how are passive returns generated?

CoinDCX deploys the assets under Earn across multiple yield generating opportunities such as margin trading, staking, etc. to generate returns.

Knowledge Base Article

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Simple Earn

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What documents do I need to submit for KYC verification?

For Indian Users: Tax ID (PAN): Provide your PAN card number and date of birth. National ID (Aadhaar): Use your Aadhaar card via Digilocker. Enter your Aadhaar number and OTP sent to your linked mobile number. Manual Flow: Upload clear copies of the front and back of your valid Passport. Liveliness

Knowledge Base Article

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Verification

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How long will the transaction take to complete?

Once the payment has been successful, the transaction may take up to 24 hours to be completed. We will send you a notification when the payment is processed. However, in case your transaction gets stuck in the banking process due to technical issues, it can take up to 7 working days to be settled.

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Net Banking - Deposit Method

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Why am I unable to upload my documents?

If you're having trouble uploading your documents, here are some easy tips to help you out: ​ 1. Size and Format Check: Make sure your file isn't larger than 4 MB. Double-check that your document is in one of these formats: png, jpeg, jpg, or pdf. 2. Choose the Right Platform: If you're using a mobi

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Verification

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How can I re-verify my CoinDCX account?

Here's a simple guide to get it done quickly in 3 Easy Steps: After receiving an email notification from CoinDCX, log in to your account and you will see a pop-up prompt. Click 'Proceed' when prompted to initiate Re-KYC or you can go to account settings.​ ​ That's it! Review & Confirm the accuracy o

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Re-KYC Verification

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Why do I need to update my KYC information again?

CoinDCX requires all users to complete Identity Verification at regular intervals to enhance the security of their accounts and ensure compliance with regulatory requirements. Periodic verification, known as Re-KYC, is a mandatory process that requires users to update their KYC documentation at regu

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Re-KYC Verification

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How much time will it take to complete my KYC process?

At CoinDCX, we've made our KYC verification process super quick and easy for you! If you choose the fully automated option, it'll be done in just 10 minutes. But, if you prefer the manual route, it might take a bit longer—typically between 24 to 48 hours.

Knowledge Base Article

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Verification

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Can I make deposits/withdrawals on CoinDCX without completing my KYC?

To enjoy the convenience of depositing or withdrawing crypto and INR, it's important for users to complete their KYC (Know Your Customer) process. This helps ensure a secure and smooth experience for everyone.

Knowledge Base Article

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Verification

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Why selfie is mandatory?

A selfie serves as a method for ensuring liveliness, allowing us to confirm a customer's identity against their PAN and Aadhar ID. This process helps prevent the creation and use of fake accounts on our platform, ensuring security and authenticity.

Knowledge Base Article

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Verification

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If I pay 1% TDS, should I also pay the 30% tax on crypto assets?

Understanding Taxes on Crypto Asset Sales in India: ​ 30% Tax on Crypto Asset Gains: Starting from April 1, 2022, if you sell crypto assets and make a profit, you'll need to pay a 30% tax on the gains. Additionally, there's a 1% TDS (Tax Deducted at Source) imposed by the government, deducted from t

Knowledge Base Article

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TDS for CoinDCX App Users

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24