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Can civil court grant injunction against any action taken by the Director, FIU-IND?

No civil Court shall have jurisdiction to entertain any suit or proceeding in respect of any matter which the Director, an Adjudicating Authority or the Appellate Tribunal is empowered by or under this Act to determine and no injunction shall be granted by any Court or other authority in respect of

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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My fingerprint or Face ID isn't working. What should I do?

If biometric authentication fails: Try scanning your fingerprint or face again.Make sure your fingerprint sensor or camera is clean.Check that your fingerprint or Face ID is working for other apps on your device.If needed, use your Login PIN or password to access your account

Knowledge Base Article

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Biometric Login

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How do I place an Insta Buy order on the App?

Log in to the CoinDCX App. Go to Invest or use the Search option. Search for and select the cryptocurrency you want to buy. Tap Buy. You will see the Estimated Buying Price, which is the best available market price at that moment. This price may differ from the selling price. Enter the amount or qua

Knowledge Base Article

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Insta Trading

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How do I withdraw INR using the CoinDCX Website?

To withdraw INR using the CoinDCX Website: Visit the CoinDCX Website and log in to your account. Go to Portfolio.Select INR Wallet.Click Withdraw INR.Enter the withdrawal amount.Confirm your withdrawal request.​ Important: ​ You can withdraw INR only to your registered and verified bank account.The

Knowledge Base Article

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How do I withdraw?

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How do I create a Bank Transfer deposit request?

If you've made an INR deposit using Bank Transfer (IMPS, NEFT, or RTGS), you'll need to submit your transaction details so your deposit can be processed. On the CoinDCX App Open the CoinDCX App.Go to Portfolio.Tap Funds.Select INRTap Deposit INR.Enter the deposit amount.Select Bank Transfer as the p

Knowledge Base Article

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How do I deposit?

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Can I rename a Drawing Template?

Currently, renaming a Drawing Template is not supported. You can create a new template with your preferred name and delete the old one if needed.

Knowledge Base Article

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Drawing Template

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Is there any fee for transferring funds between wallets?

No. CoinDCX does not charge any fees for transferring funds between your wallets.

Knowledge Base Article

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Transfer Funds Across Wallets

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How can I remove a contract from my basket?

You can remove a contract at any time before placing the basket order. Simply expand the contract details and tap Delete Leg to remove it from the basket.

Knowledge Base Article

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Basket Order

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What happens if I cancel my SIP?

Once you cancel your Systematic Investment Plan (SIP), no further instalments are deducted, however, if you wish to withdraw the invested amount, you can sell the tokens available in your portfolio.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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How do I place an Earn request?

You can place an Earn request by following these steps: Log in to the CoinDCX App. Navigate to Earn from the homepage. Select Simple Earn. Choose the token you want to earn on. Enter the amount and select the preferred duration. Review the details and swipe to confirm your request.

Knowledge Base Article

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Simple Earn

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What is funding in Global Futures?

Funding is a periodic payment mechanism used in perpetual contracts to keep the contract price aligned with the actual market price. Key points: Funding payments occur between long and short traders Either longs pay shorts or shorts pay longs, depending on market conditions CoinDCX does not charge a

Knowledge Base Article

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Funding

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Is there any cut off time for Scheduled SIP Installment?

No, there is no fixed cut-off time for SIP deductions. Your scheduled SIP installment can be debited at any time on the selected day and will be executed at the prevailing market price.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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How can I sell my SIP Invested Quantities?

You can sell the tokens purchased through SIP directly from your Portfolio. Simply go to your Portfolio, select the token, and tap on Sell. You can choose to sell via Insta (instant sell) or Spot trading (Market or Limit order). Enter the quantity you want to sell and, in case of a limit order, set

Knowledge Base Article

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Systematic Investment Plan (SIP)

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Will I still see fees on the Order Page even if I am eligible for a Refund?

Yes. The applicable fee percentage will still be displayed on the Order Page, but it will appear with a strike-through effect for eligible users, along with a message "Get Fees Refunded Daily". Clicking this message will show the full Terms & Conditions including the refund timeline.

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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Why are Futures pairs delisted?

CoinDCX regularly reviews all Futures trading pairs to ensure they continue to meet our listing standards and provide a safe and reliable trading experience. A Futures pair may be delisted if it no longer meets our platform standards or if changing market conditions require us to reassess its availa

Knowledge Base Article

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Futures Pair Delisting

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What is an Indicator Template?

An Indicator Template is a saved combination of indicators along with their settings, such as inputs and styles. It allows you to quickly apply the same set of indicators to any chart without having to configure them again each time.

Knowledge Base Article

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Indicator Template

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Does increasing my position size reset the Total Funding Fee?

No. Increasing the quantity of your existing position does not reset the Total Funding Fee. The calculation continues from the original position opening time until the position is completely closed.

Knowledge Base Article

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Total Funding

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What should I do if wallet verification fails?

If the wallet signing or verification process fails, you can simply try again. Common reasons for failure include: Cancelling the signing request Network or connectivity issues Wallet application errors Session timeout Please retry the verification process from the beginning. If the issue persists,

Knowledge Base Article

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Wallet Verification & Proof of Ownership

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How can I disconnect my private wallet?

You can disconnect your private wallet at any time. To do this: Go to the Wallet Details section. Navigate to the Deposit or Withdrawal page. Select the connected wallet. Click the Disconnect Wallet option. Once disconnected, you may need to complete the wallet verification process again before usin

Knowledge Base Article

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Wallet Verification & Proof of Ownership

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What happens to unused funds in my INR Wallet?

To help maintain a secure and compliant platform, CoinDCX periodically reviews inactive balances. If funds remain unused in your INR Wallet for more than 365 days, they may be refunded to your registered bank account as part of our compliance process. If you have any questions, please reach out to o

Knowledge Base Article

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Wallet Balance & Transaction History

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24