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How do I sell a cryptocurrency using Insta on the App?

Log in to the CoinDCX App. Go to Portfolio → Coins. Select the cryptocurrency you want to sell. Tap Sell. Choose Instant. You will see the Estimated Selling Price, which is the best available market price at that moment. This price may differ from the buying price. Enter the amount or quantity you w

Knowledge Base Article

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Insta Trading

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Which regulatory guidelines does CoinDCX follow?

CoinDCX is a registered Reporting Entity under the Financial Intelligence Unit (FIU), India. We strictly adhere to the Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT) guidelines issued by the FIU. These regulations ensure transparency, user safety, and ecosystem integrity.

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Getting Started with Crypto Deposits

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In what form will I receive my earnings, and when are they paid?

Earnings are credited in the same token that you have placed under Earn. The payout is processed: At the end of the selected earning period, or When you exit the Earn position after meeting the applicable minimum tenure requirements.

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Simple Earn

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How do I buy cryptocurrencies on the CoinDCX Website?

Log in to the CoinDCX Website. Navigate to Trade → Coins. Search for the cryptocurrency or trading pair. Click Buy. Select the order type Market, Limit & Stop Limit (Available only for supported C2C pairs) Enter the quantity or amount. Enter the price (for Limit or Stop Limit orders). Review your av

Knowledge Base Article

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Spot Trading

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What are the CDD Measures for Trust as per PMLA Act 2002?

In case the customer is a trust following documents are required for due diligence registration certificate; trust deed; and Permanent Account Number or Form No.60 of the trust; and KYC documents as are required for an individual relating to beneficial owner, managers, officers or employees, as the

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PMLA Rules from a User POV

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Is the earning rate guaranteed?

The earning rate displayed at the time of placing your Earn request is applicable based on the selected tenure and prevailing conditions. However, earning rates may change during the tenure, and actual returns may vary accordingly. Please review the applicable terms before participating.

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Simple Earn

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Can't Log In? Forgot PIN

If you've forgotten your Login PIN, you can easily set a new one by following the steps below. Follow these steps: Open the CoinDCX App.On the "Unlock Using Your PIN" screen, tap Forgot PIN in the top-right corner.On the confirmation screen, tap Continue.Enter the OTP received via SMS or email.Enter

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Login: Accessing Your CoinDCX Account

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When can I exit my Earn position?

You can exit your Earn position at any time. However, if you exit before the minimum tenure or before the agreed duration, you may not be eligible to receive any earnings.

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Simple Earn

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Will this affect my P&L once the position is closed?

When you close a position that was opened at an earlier rate, any unrealised P&L is settled at the current rate. In addition, an extra P&L may be reflected due to the appreciation or depreciation of the locked margin, depending on whether the conversion rate has moved up or down.

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USDT<>INR Conversion Price Revised

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What type of user activity is considered unauthorized?

Activities that violate regulations or platform policies include: Submitting false or misleading Travel Rule details Using unverified or third-party wallets without proof of ownership Transacting with sanctioned individuals, countries, or platforms Depositing or withdrawing crypto linked to illegal

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Travel Rule & Compliance

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When will my TDS Certificate be available?

TDS Certificate is available for the Financial Year 2025-26. But from next financial year 2026-27, TDS Certificates are made available on a quarterly basis. For example: Q1 (April–June) → Available from 30th September onwards Q2 (July–September) → Available from 31st December onwards Q3 (October–Dec

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Reports

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How can I generate a Tax Report for ITR filing?

CoinDCX does not directly provide a consolidated Tax Report for ITR filing. However, CoinDCX has partnered with KoinX to help users generate tax reports. To access it: Log in to the CoinDCX App. Go to Profile. Select Generate Tax Report with KoinX. Click Generate Tax Report. You will be redirected t

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Reports

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How safe are my funds during trading?

Even when you place trades, your assets remain fully backed in reserves. Orders and margins are managed within the exchange systems, but custody stays secure. Just as your shares are safe in your Demat account while you trade them on any broker, your crypto remains secure in custody while you trade

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Trust & Transparency Centre

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Can I view my wallet address on the blockchain?

Yes. You can view your wallet address on the blockchain by following these steps: Log in to the CoinDCX App and switch to Web3. Open your Web3 Wallet. Select the token you want to view. Tap Proof of Funds. You'll be redirected to the respective blockchain explorer, where you can view your wallet add

Knowledge Base Article

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Web3 Wallet & Recovery

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What is Proof of Reserves?

Proof of Reserves is a third-party verified report that shows CoinDCX holds 100%+ of user assets in custody. Think of it as the audit report that confirms your broker actually holds all the shares reflected in your Demat account.

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Trust & Transparency Centre

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How do cold wallets protect our assets?

Cold wallets keep most of the assets offline, away from internet exposure. This works much like offline custody and secure storage that isn’t vulnerable to online attacks.

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Trust & Transparency Centre

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Can I still invest in Advanced Earn after this update?

Advanced Earn has stopped accepting new investments. The product is being sunset as part of a product review and will remain closed for additional deposits.

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Latest Updates on Advanced Earn

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Can CoinDCX provide my Tax Report in Excel or PDF format?

Tax Reports are generated through KoinX. The available download formats and report options are determined by KoinX and may vary based on the report type selected.

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Reports

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Why is video verification required for crypto transactions?

If you’re using a self-custody wallet, we may request a short video verification to confirm that the wallet belongs to you. This prevents misuse and strengthens the security of your withdrawals.

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Travel Rule & Compliance

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What if PIN-less DigiLocker login is not working?

If PIN-less login does not work, use the Login with PIN option available on the DigiLocker screen and continue with your Aadhaar number and DigiLocker PIN. If you are still unable to complete verification, you can use the available manual document verification option. If you need assistance, Contact

Knowledge Base Article

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DigiLocker – PIN-less Verification

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24