Can't find what you're looking for?

Ask a question

Search Results (1.3K)

Relevance
Selected Relevance
C
How much leverage is available for trading?

The maximum leverage available is up to 50x. However: Most markets support leverage up to 10x Only select markets may allow leverage up to 50x The exact leverage available depends on the specific market.

Knowledge Base Article

 • 

Leverage & Margin Mode

C
Can I deposit crypto from an external wallet into CoinDCX Web3?

No. Deposits from external wallets into your CoinDCX Web3 Wallet are not supported and may result in the permanent loss of your funds.

Knowledge Base Article

 • 

Transfer

C
Can I recover a deleted layout?

No, once a layout is deleted, it cannot be recovered. It’s recommended to create a copy of important layouts to avoid losing them.

Knowledge Base Article

 • 

Layout

C
How is TDS calculated?

For INR Trading Pairs. TDS is calculated at 1% of the sell order value. Example: Sell Value = ₹2,000 TDS = 1% of ₹2,000 TDS Deducted = ₹20 The remaining amount is credited after deducting applicable trading fees, GST, and TDS. ​ For Crypto-to-Crypto (C2C) Trading Pairs. TDS is calculated on the net

Knowledge Base Article

 • 

Tax Deducted at Source (TDS)

C
How do I buy cryptocurrencies on the CoinDCX App?

Log in to the CoinDCX App. Go to Search or Markets → Spot. Search for the cryptocurrency you want to buy. Select the desired Spot trading pair. Tap Buy. Review the Order Book, Best Bid, and Best Ask prices. Enter the quantity you want to purchase. Select the order type Market, Limit & Stop Limit (Av

Knowledge Base Article

 • 

Spot Trading

C
What is Token Redenomination or Rebranding?

Token Redenomination is the process of changing a token's unit value by increasing or decreasing the number of tokens in circulation based on a predefined conversion ratio, without changing the overall value of your holdings. Token Rebranding refers to a change in a token's name, ticker, and/or logo

Knowledge Base Article

 • 

Rebranding/Redenomination

C
Will I get the Crypto Withdrawal (CW) Opt-In process if I have the option to transfer a delisted token?

No, not necessarily. External Wallet Transfer and the Crypto Withdrawal (CW) Opt-In process are two separate features. Having access to External Wallet Transfer for an eligible delisted token does not mean you will receive or become eligible for the Crypto Withdrawal (CW) Opt-In process. The CW Opt-

Knowledge Base Article

 • 

External Wallet Transfer

C
How can I verify my identity using my passport?

If you’re unable to complete Aadhaar verification through DigiLocker, you can verify your identity using your passport. To complete passport verification: Upload clear images of the front and back of your passport.Make sure all four corners of the passport are visible.Ensure your Passport Number, Na

Knowledge Base Article

 • 

Passport Verification

C
How do I update my registered mobile number?

You can update your registered mobile number through the CoinDCX App by following these steps: Open the CoinDCX App and log in to your account.Go to Help & Support and tap Chat With Us.Select Sign Up & Login.Choose Change Your Phone Number.Tap Change Phone Number.Enter your registered email address.

Knowledge Base Article

 • 

Mobile Number Update

C
How can I find my Transaction/Reference ID for UPI Transaction (INR deposits)?

Once you have made a UPI transaction, go to history and select the particular transaction. UTR number (as shown in screenshot below) is the correct transaction ID. UPI transaction reference numbers are always 12 digits. ​ 1. Phonepe Once you have made a transaction via Phonepe, click on done. Go to

Knowledge Base Article

 • 

How do I deposit?

C
Why is it important to submit documentation for Crypto deposits?

We understand that providing documents may feel like an extra step, but it’s essential for ensuring security and regulatory compliance. Here’s why: Regulatory Compliance: CoinDCX is required by the FIU-India to maintain records of all crypto deposit transactions. AML/CFT Guidelines: These records mu

Knowledge Base Article

 • 

Getting Started with Crypto Deposits

C
What details are required for deposit verification?

The required details depend on the type of transfer: ​ For Self Transfer: Go to Funds → Coins and click on the pending deposit transaction. Select “Self” Choose the purpose of transfer. Select the Sender’s Wallet Details Acknowledge the Declaration. Submit the Details. ​ For Another Person: Go to Fu

Knowledge Base Article

 • 

Getting Started with Crypto Deposits

C
What is Unified Buying Power?

Unified Buying Power allows you to use both your Product Wallet balance and your INR Spot Wallet balance while placing orders in Futures, Global Futures, and Options. You no longer need to manually transfer funds from your INR Spot Wallet to the respective product wallet before placing an order. If

Knowledge Base Article

 • 

Unified Wallet

C
What should I do if I need to change my email address?

You can update your email address from the CoinDCX App. Before changing your email address, ensure you have saved your Web3 Recovery File. This helps you regain access to your Web3 Wallet if required after the email update. If you face any issues during the process, please contact our Support Team.

Knowledge Base Article

 • 

Web3 Wallet & Recovery

C
What is a Crypto Options Chain?

A crypto options chain is a table listing all available option contracts for a crypto asset, showing strike prices, expiry dates, premiums, and other details to help traders compare choices.

Knowledge Base Article

 • 

Crypto Options

C
Does CoinDCX charge any fees for funding?

No. CoinDCX does not charge any funding fees. Funding is a trader-to-trader payment mechanism: Positive funding rate → Long traders pay short traders Negative funding rate → Short traders pay long traders CoinDCX only facilitates this process and does not earn from funding charges.

Knowledge Base Article

 • 

Funding

C
How do I change my registered bank account with CoinDCX?

You can update your bank details by following these easy steps: Log in to your CoinDCX app. Click on the profile icon "Top Left Corner". Go to ‘Account settings’. Select ‘Account details’. Click the ‘Remove bank account’ option. Confirm by again selecting ‘Remove Bank account’. ​ Once the existing b

Knowledge Base Article

 • 

Verify Bank Account Using UPI

C
How do I deposit INR into my CoinDCX account using website?

​ Before you begin: Ensure your KYC verification is complete.Ensure your bank account is verified before initiating a deposit.​ On the CoinDCX Website Visit the CoinDCX Website and log in to your account. Go to Portfolio.Select INR Wallet.Click Deposit INR.Choose your preferred payment method.Follow

Knowledge Base Article

 • 

How do I deposit?

C
How is funding calculated for my active position?

Funding is calculated every one hour and is based on: Your current position size at the funding time The Mark Price during the funding interval The applicable Funding Rate (%) Funding Formula: Position Quantity × Mark Price × Funding Rate (%) If you hold a position during the funding time, this amou

Knowledge Base Article

 • 

Funding

C
Can't Log In? Forgot Your Password

On the CoinDCX Website/App: Go to the Login page.Click Forgot Password.Enter your registered email ID.Set a new password and confirm it.Enter the OTP sent for verification. Password – Make it strong, make it secure (No "password123" please). Use at least 1 Capital Letter, 1 Small Letter, 1 Number, a

Knowledge Base Article

 • 

Login: Accessing Your CoinDCX Account

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24