Help & Support

How can I view my Spot Order History or Open Orders?

On the CoinDCX App Log in to the app. Go to Profile → Coin Orders. Select: History to view completed orders. Pending to view open orders. Tap any order to view its Order ID and details On the CoinDCX Website Log in to the website. Navigate to Trade → Coins. View your orders under the Open Orders a

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Spot Trading

Why can't I withdraw INR?

If you're unable to withdraw INR, it could be due to one of the following reasons: KYC verification is not completed.Bank Account Verification (BAV) is pending.You don't have sufficient INR balance in your INR Wallet. The minimum withdrawal amount is ₹100.A 24-hour cooling period is currently active

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Unable to Withdraw INR

How long does it take for withdrawals to be completed?

Withdrawal requests go through multiple checks to ensure safety and compliance: Blockchain confirmations (network processing time may vary) Internal risk assessments Compliance reviews as per AML/CFT guidelines If a transaction is flagged for additional review, it may take longer and require support

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Crypto Withdrawals

How to transfer INR from a Sub-Account to the Master Account?

Log in to the Master Account on the website.Go to Profile.Select Sub-Account.Go to Funds.Click Transfer Out.Select INR from the dropdown.Enter the amount you wish to transfer in the Quantity field.Click Transfer.Enter the required OTP/2FA to complete the transfer. The transfer is free of charge and

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Permissions & Access

Can I create multiple Sub-Accounts using the same email address?

No. Each Sub-Account must be registered with a unique email address.

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Account Creation & Activation

How to Withdraw Crypto from CoinDCX App?

Follow these simple steps to withdraw crypto from your CoinDCX account: Login to your CoinDCX App. Go to Portfolio → Coins. Tap on Withdraw. Select the token you wish to withdraw. Fill in the required details: Choose Yes or No for “Is the receiving wallet owned by you?” Select the Network. Enter the

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Crypto Withdrawals

What is liquidation in futures trading?

Liquidation occurs when your position is automatically closed because the available margin is no longer sufficient to keep the position open. The way liquidation works depends on the margin mode you've selected: In Isolated Margin The risk is limited to the margin allocated to that specific position

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Liquidation

Thanks for posting this KYC question, I have the same issue too.

edcw40b2434

commented

1 month ago

to the conversation:

0

How to verify account A

Please help me understand the KYC steps in detail now.

Question

Thanks for posting this KYC question, I have the same issue too.

edcw40a2423

commented

1 month ago

to the conversation:

0

How to verify account A

Please help me understand the KYC steps in detail now.

Question

Please review this calculation ${7*7} and confirm the result now.

edcw43b3007

commented

1 month ago

to the conversation:

0

How to verify account A

Please help me understand the KYC steps in detail now.

Question

Please review this calculation ${7*7} and confirm the result now.

edcw43a2997

commented

1 month ago

to the conversation:

0

How to verify account A

Please help me understand the KYC steps in detail now.

Question

How to verify account B

Please help me understand the KYC steps in detail now.

Question

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Frequently Asked Questions

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