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How do I sell a token in CoinDCX Web3?

You can sell a token in two ways. From the Trade section Login to CoinDCX App Switch to Web 3 Mode Search for or select the token you want to sell. Tap Sell. Select the token you want to receive. Enter the amount you wish to sell. Review the platform fee and estimated gas fee. Swipe to confirm your

Knowledge Base Article

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Crypto to Crypto Swap

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What is money laundering?

The goal of a large number of criminal acts is to generate a profit for the individual or group that carries out the act. Money laundering is the processing of these criminal proceeds to disguise their illegal origin. This process is of critical importance, as it enables the criminal to enjoy these

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What is the Minimum and Maximum Crypto Deposit Limit?

Crypto deposits below approximately $0.01 equivalent are not supported and will not be reflected in your account. The minimum deposit amount is displayed on the Crypto Deposit Address page before you initiate the transaction. This threshold is in place to prevent blockchain spam transactions and avo

Knowledge Base Article

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Getting Started with Crypto Deposits

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How do I transfer tokens from CoinDCX to CoinDCX Web3?

You can transfer supported tokens from your CoinDCX account to your CoinDCX Web3 Wallet by following these steps: Log in to the CoinDCX App. Switch to Web3 Mode. Go to Wallet. Tap Add Funds. Select the token you want to transfer. Verify that you've selected the correct blockchain network. Enter the

Knowledge Base Article

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Transfer

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What is Earn?

Earn is a feature on CoinDCX that allows you to deploy supported virtual digital assets (VDAs) or tokens and potentially earn returns on your holdings over a selected duration. By participating in Earn, you authorize CoinDCX to deploy your assets on your behalf, subject to the applicable Terms & Con

Knowledge Base Article

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Simple Earn

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Is Earn available for all tokens listed on CoinDCX?

No. Earn is only available for selected tokens that are displayed under the Earn section of the CoinDCX App.

Knowledge Base Article

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Simple Earn

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How safe are my assets under Earn?

Your assets remain visible in your portfolio while participating in Earn. However, the quantity allocated to Earn will remain locked until the Earn request is completed or exited. While CoinDCX takes appropriate measures to facilitate the Earn product, participation involves risks associated with de

Knowledge Base Article

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Simple Earn

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What returns can I earn through Earn?

When you place supported tokens under Earn, you may receive returns in the same token. Earnings are calculated daily based on the applicable earning rate and are credited according to the payout rules of the selected Earn program. Please note: A minimum holding period of 7 days is required to become

Knowledge Base Article

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Simple Earn

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Why can't I delete my account?

You may be unable to submit an account deletion request if: Your account has an INR or crypto balance.You have open orders or positions.You have pending deposit requests.You have pending withdrawal requests.Active API keys If you've met all the requirements and are still facing issues, you can reach

Knowledge Base Article

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Delete Account

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What is a Financial institution?

Financial institution means a financial institution as defined in clause (c) of section 45- I of the Reserve Bank of India Act, 1934 (2 of 1934) and includes a chit fund company, a housing finance institution, an authorised person, a payment system operator, a non-banking financial company and the D

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Why are you reviewing or closing the product now?

As a customer-focused platform, we periodically review our products to ensure they remain aligned with their intended design, risk exposure, and market conditions. Based on our recent review, we determined that Advanced Earn no longer meets the intended risk–return expectations. As a result, we have

Knowledge Base Article

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Latest Updates on Advanced Earn

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How do I transfer tokens from CoinDCX Web3 to CoinDCX?

You can transfer supported tokens from your CoinDCX Web3 Wallet back to your CoinDCX account by following these steps: Log in to the CoinDCX App. Switch to Web3 Mode. Go to Wallet. Tap Remove Funds. Select the token you want to transfer. Verify that you've selected the correct blockchain network. En

Knowledge Base Article

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Transfer

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What is Exit Mode?

Exit Mode is a temporary restriction where you can sell a token but cannot buy it. If a token is placed under Exit Mode, new buy orders are disabled, while existing holders can continue to sell their holdings. This measure may be introduced due to market conditions, low liquidity, or as part of Coin

Knowledge Base Article

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Exit Mode/Maintenance

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What is CoinDCX Web 3?

CoinDCX Web3 is your gateway to the blockchain ecosystem, allowing you to interact directly with decentralized applications and perform transactions on the blockchain. It currently supports features such as crypto trading and token swaps, with additional Web3 capabilities planned for future releases

Knowledge Base Article

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Introduction to Web 3

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What is Web 3?

Web3 refers to the next generation of the internet powered by blockchain technology. In Web3, transactions are executed directly on the blockchain, giving you greater control over your digital assets and cryptocurrencies.

Knowledge Base Article

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Introduction to Web 3

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What do I need to re-enable my CoinDCX account?

To re-enable your account, simply log in using your registered credentials and complete the required verification process. Depending on your account, you may be asked to verify your email address, mobile number, or complete KYC revalidation.

Knowledge Base Article

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Re-enable Account

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What should I do if I receive a suspicious message, call, or investment offer claiming to be from CoinDCX?

If you believe you've shared sensitive information or sent funds to someone impersonating CoinDCX, take the following steps immediately: ​ Change your CoinDCX account password. Reset your Two-Factor Authentication (2FA) if you believe it may have been compromised. Review your account activity and up

Knowledge Base Article

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Beware of CoinDCX Impersonators

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What is liquidation in futures trading?

Liquidation occurs when your position is automatically closed because the available margin is no longer sufficient to keep the position open. The way liquidation works depends on the margin mode you've selected: In Isolated Margin The risk is limited to the margin allocated to that specific position

Knowledge Base Article

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Liquidation

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Why is my balance locked under Earn?

Assets placed under Earn remain locked for the duration of the active Earn request.If you'd like to exit before maturity: Login to CoinDCX App Go to Earn. Select Overview. Choose the active Earn position. Tap the menu (⋮). Select Cancel. Confirm the request. Please note that exiting early may impact

Knowledge Base Article

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Simple Earn

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What are the obligations for verifying identity of clients under PMLA?

Section 11A together with Section 12 of the Prevention of Money Laundering Act, 2002, requires every reporting entity to verify and maintain the records of the identity of all its clients, as prescribed by rule 9 of the PML Rules.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24