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When will the new Web3 fee take effect?

The updated fee will be applicable from October 1, 2025 onwards.

Knowledge Base Article

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Web3 - Fee Update

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Will the conversion rate impact any changes in the maintenance margin required?

No, the revision in the conversion rate does not impact the maintenance margin ratio or increase the chances of liquidation. All balances and position-related values are proportionally updated based on the revised conversion rate, ensuring that the overall margin requirement remains unchanged.

Knowledge Base Article

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USDT<>INR Conversion Rate

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Why was my position liquidated?

Your position is liquidated when the available margin supporting your position falls below the required maintenance margin. This happens when the Mark Price reaches your liquidation price. In Isolated Margin, the locked margin refers only to the margin allocated to that specific position. If the pos

Knowledge Base Article

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Liquidation

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Are there any rate limits for this API?

25 successful transfers for every 5 mins

Knowledge Base Article

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Sub-Account Balance Transfer API

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Does a Layout save both drawings and indicators?

Yes, a layout saves both drawings and indicators together for a specific pair. This ensures that your complete chart setup is preserved in one place.

Knowledge Base Article

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Layout

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Can I be excluded from participating in the Rewards Hub?

Yes, the platform has the capability to blacklist any user from participating in the Rewards Hub based on specific criteria.

Knowledge Base Article

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Reward Hub

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What is Hide Small Balances?

The Hide Small Balances feature allows you to hide cryptocurrencies with a value of less than ₹1 from your Portfolio view. To enable it: Go to Portfolio → Coins. Tap the Filter option. Enable Hide Small Balances. This only hides the assets from the Portfolio view. Your holdings remain unchanged and

Knowledge Base Article

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Portfolio Value

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Can I edit a Drawing Template?

Currently, existing Drawing Templates cannot be edited. If you want to make changes, you can create a new template with updated settings and delete the old one if required.

Knowledge Base Article

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Drawing Template

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What is an Options Wallet?

The Options Wallet is a dedicated wallet for Options trading that helps manage risk by limiting exposure to transferred funds only.

Knowledge Base Article

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Crypto Options

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I do not have any other bank apart from Paytm, what should I do?

We suggest opening a new bank account to provide more flexibility when using the CoinDCX platform. Once you open a new bank account, please update your registered bank account to the new one. ​ Refer to this FAQ on how to change bank accounts.

Knowledge Base Article

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Paytm Bank Account

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What’s the difference between Default Margin and Margin benefit for hedged position?

Default Margin Mode uses a single margin pool for all positions and is ideal for simple, easy-to-manage trading strategies. Margin benefit for hedged positions, where you open both buy and sell positions on the same underlying asset. This is especially useful for strategies like Spreads, Iron Condor

Knowledge Base Article

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Crypto Options

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Why am I being asked to confirm remitter or beneficiary details?

These details help verify that both the sender and receiver involved in a crypto transfer are legitimate and compliant. This protects your funds, reduces fraud risk, and ensures the platform remains secure.

Knowledge Base Article

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Travel Rule & Compliance

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Will it impact the PNL of my previous positions?

No, it will not impact the PNL of your previous positions. The impact of conversion rate revision is only applicable to positions that were active at the time of the revision.

Knowledge Base Article

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USDT<>INR Conversion Rate

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Why does my chart open in a different market or timeframe after login or refresh?

The platform automatically loads your last saved layout. Since layouts remember the pair and timeframe, your chart opens with those saved settings after login or refresh.

Knowledge Base Article

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Layout

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What is the VIP Fee Structure?

With the VIP Fee Structure, you can benefit from lower trading fees when you trade in Spot or Futures (INR or USDT). There are multiple VIP tiers, and your eligibility is determined based on your trading volume. As your tier increases, you can enjoy reduced fees on Spot and Futures (USDT Margin) tra

Knowledge Base Article

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VIP Levels

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How can I exit or close my position?

To close an active position: Go to the Active Positions tab Select the position you want to close Click on Close Choose either: Market Order, Limit Order or Quick Enter the Price (for Limit order) and Quantity (for Market or Limit) If the position is small to enter the quantity, the user will see "A

Knowledge Base Article

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Order Placing & Active Positions

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Why is the conversion price revised in Options Trading?

The USDT–INR conversion rate is periodically revised based on broader macro factors, including changes in the USD–INR valuation, operational costs, and market liquidity conditions. The conversion rate is intentionally priced with a small buffer relative to the live USD–INR rate to reduce the need fo

Knowledge Base Article

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USDT<>INR Conversion Rate

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Is the Layout auto-saved?

Yes, layouts can be auto-saved if the Auto Save option is enabled from the Chart Settings available at the bottom of the chart.If Auto Save is disabled, you will need to manually click on Save whenever you make changes to ensure your updates are stored properly.

Knowledge Base Article

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Layout

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What is the difference between Maker Fee and Taker Fee?

The fee charged depends on the type of order you place. Maker Fee: Charged when you place a Limit Order that adds liquidity to the order book. Taker Fee: Charged when you place a Market Order that executes immediately against existing orders in the order book.

Knowledge Base Article

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Trading Fees

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Is it mandatory to pay TDS?

Yes. As per the Income Tax Act, CoinDCX is required to deduct TDS on eligible transactions. The deducted amount is reflected against your PAN and can be adjusted against your tax liability or claimed as a refund while filing your Income Tax Return (ITR), subject to applicable tax rules.

Knowledge Base Article

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Tax Deducted at Source (TDS)

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24