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What is the Earn Product?

Introducing Earn – a special feature that lets you use a small amount of virtual digital assets/tokens to potentially earn returns. ​To learn more about the Terms & Conditions, please click here.

Knowledge Base Article

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Simple Earn

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How do I change the timeframe on my chart?

You can switch the chart to show different timeframes like 1 minute, 15 minutes, 1 hour, or 1 day from the top toolbar. This helps you zoom in for short-term moves or zoom out to see bigger trends. Just tap the timeframe option and pick the one you need.

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Charts & Indicators

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What are the CDD Measures for sole proprietorship as per PMLA Act 2002?

In case the customer is a sole proprtieorship following documents are required for due diligence ​ a. the Aadhaar number where, (i) the proof of possession of Aadhaar number where offline verification can be carried out; or (ii) the proof of possession of Aadhaar number where offline verification ca

Knowledge Base Article

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PMLA Rules from a User POV

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What type of information is required to be furnished under PMLA?

Every reporting entity is required to furnish information about: all cash transactions of the value of more than ten lakh rupees or its equivalent in foreign currency all series of cash transactions integrally connected to each other which have been individually valued below rupees ten lakh or its e

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What is an Indicator Template?

An Indicator Template is a saved combination of indicators along with their settings, such as inputs and styles. It allows you to quickly apply the same set of indicators to any chart without having to configure them again each time.

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Chart Layout & Templates

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Why should I use this API?

Instant Transfers: Move funds quickly and efficiently. Better Management: Easily handle and move money between different accounts and wallets. Control Liquidity: Keep your trading accounts and wallets well funded as needed.

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Sub-Account Balance Transfer API

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What are the benefits of points earned?

Okto Points offer more than immediate gratification; they represent a pathway to future benefits. Accumulated Okto Points will eventually convert into $OKTO tokens, adding tangible value to your participation in the Web3 ecosystem. By earning Okto Points, you're not just trading – you're becoming a

Knowledge Base Article

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Okto Points

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What action is required from my end?

To add funds to your CoinDCX account, please update the beneficiary details on your banking app with the following information for CoinDCX's new account: Bank Name: Equitas Bank Account Name: [Your Name] Account Number: [Virtual account number uniquely allocated to you] IFSC: ESFB0000CMS Kindly ensu

Knowledge Base Article

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Quick Bank Transfer

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Which documents are required for KYC?

To complete your KYC, you'll need: PAN CardAadhaar Card or Passport (Identity Verification)A live selfieIncome & Occupation detailsPlease ensure that all details entered match your official documents.

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KYC Verification

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Is there any physical delivery of the asset?

All Options contracts are cash-settled in INR with no physical delivery, based on the final settlement price at expiry.

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Crypto Options

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Is my income verified or checked?

No. This is a self-declaration.

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Income & Occupation Details

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What are Web3 Points?

Okto Points are more than mere rewards; they serve as your gateway to becoming an integral part of CoinDCX’s pioneering journey into the future of decentralized finance. As the foundational element of our mission to democratize access to Web3, Okto Points offers unparalleled opportunities for our de

Knowledge Base Article

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Okto Points

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Will deleting a template remove my existing drawings?

No, deleting a Drawing Template will not affect any drawings already created on your chart. It only removes the saved style settings.

Knowledge Base Article

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Chart Layout & Templates

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How many times can I use a Backup Code?

All backup codes are unique and can be used only once. Once a backup code has been used, it will become invalid.

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Backup Codes

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If my phone is stolen, are my crypto funds safe?

Do not worry if your phone is stolen or lost. Your crypto funds are safe as long as you have your phone’s lock on CoinDCX and CoinDCX Pro’s mobile application. Make sure no where on your mobile device do you store the login credentials and the withdrawal password of your CoinDCX and CoinDCX Pro wall

Knowledge Base Article

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Trading on CoinDCX

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What is Current Value?

It is the total value of all your investments based on the current sell price. Kindly note the current value may vary at the time of actual selling as per the constantly changing market value.

Knowledge Base Article

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Portfolio Value

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What happens to features like the Trade Signal component in Pro Mode?

The Trade Signal component, previously exclusive to Pro Mode, will now be accessible to all users under the ‘Markets’ tab. Users can view signals directly from the ‘Markets’ tab available on the homepage for a seamless and uniform experience.

Knowledge Base Article

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CoinDCX Unified App

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What are the actions for not complying with the obligations under PMLA?

If the Director, in the course of any inquiry, finds that a reporting entity or its designated director on the Board or any of its employees has failed to comply with the obligations under Chapter IV of the Prevention of Money Laundering Act, 2002 , then, without prejudice to any other action that m

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Who can use the Earn platform?

The platform is designed for a wide range of investors, from beginners to advanced traders, including high-net-worth individuals (HNI) and those seeking high-risk, high-return investment opportunities.

Knowledge Base Article

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Advanced Earn

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What is the Rewards Hub?

The Rewards Hub is a centralized section on CoinDCX app where users can participate in rewards campaigns/tasks and manage rewards they've earned.

Knowledge Base Article

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Reward Hub

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24