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What are different forms of phishing scams?

There are plenty of methods through which an attacker can scam you: Email: Tricking you into clicking on suspicious links to reveal personal or financial information. SMS: Sending phony texts to hack your device or infect your device with malware. Call: Scam phone calls that tricks you to reveal con

Knowledge Base Article

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Account Related

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Can I still access my Web3 assets if I change my email?

Yes, as long as you have your recovery file saved, you can continue to access your Web3 assets even if you change your email address.

Knowledge Base Article

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WEB 3 Recovery

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How does redenomination impact me?

In Redenomination, the tokens first get delisted and a new token is listed. For example: BTC Redenomination Old Token: BTC New Token: BTCQ Ratio: 1:10 Here if you have 10 BTC tokens in your account then you will get 100 BTCQ tokens. Please note the value of the tokens remains the same, i.e., the INV

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Redenomination

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How to transfer funds from Karur Vysya Bank app to CoinDCX wallet?

Follow these steps to add funds in your CoinDCX wallet 1. Click ‘Add’ on the homepage of CoinDCX app and then select ‘Add Funds’. ​ ​ ​ ​ 2. Enter the amount you want to transfer to your CoinDCX wallet and proceed. ​ ​​ ​ 3. Choose Net Banking option and click on ‘Continue‘ to proceed adding funds t

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INR Deposit Guide (As per the Bank)

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What is spot trading (Spot by CoinDCX)?

Spot trade, also known as a spot transaction, refers to trading of cryptos for instant delivery/ exchange. While using Spot by CoinDCX, you must have adequate balances in one currency to exchange for another. For example, depositing INR in order to exchange for BTC on the BTC/INR pair. After executi

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Trading Related Queries

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What is Market Order?

Market order is an order to buy or sell immediately at the best available price. The best available price would be the best Bid/Ask from the depth. Order would be placed and executed as per the order book and liquidity depth of the asset. It is entered with order size only and not price. Please chec

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Trading Related Queries

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Why am I seeing reduced USDT holdings in the Spot wallet?

Reduced USDT holdings in the Spot wallet could be due to transfers made to the Futures Wallet.

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Futures Wallet

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Will there be earning opportunities on the CoinDCX Web 3 like on Okto?

Yes, in the future, that will be possible.

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Getting Started

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Can I change or remove a nomination?

Absolutely! You have the flexibility to modify or update your nominee details as many times as needed. Additionally, you can also cancel or delete the current nominee and add a new one whenever you wish. Here's a simple guide on how to make changes to your nominee details on CoinDCX: ​ 1. Log in to

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Nomination

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Which tokens are included in Advanced Earn?

Currently Available: BTC (Bitcoin) ​ Coming Soon: ETH (Ethereum) and USDT (Tether)

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Advanced Earn

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What are the contract specifications?

Contract specifications for each Crypto Futures are mentioned on their contract’s page. Please visit this page for more details.

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Futures Trading

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How is my profit calculated?

Your profit (Net PnL) will have three parts: ​ 1. Gross Profit 2. Fees 3. USDT settlement ​ This is based on the difference between the conversion rate when you opened the trade and the current conversion rate. If you have multiple trades, the USDT price will be averaged out. This only applies to th

Knowledge Base Article

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INR Margin Futures

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Will there be more changes to fees in the future?

At present, there are no additional changes planned. Any adjustments will be communicated in advance to all users.

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Web3 - Fee Update

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What changes are happening on the Home Screen?

The lite mode design will replace the pro mode design for both themes. Retention of key features like search, referral, notifications, quick action button, and banners.

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CoinDCX Unified App

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Can I sell a token on one chain in exchange for a token on another chain?

No, it is not possible to directly exchange a token from one chain for a token on another chain. Tokens can only be exchanged within the same chain. We suggest exchanging a token for the native token of that chain, which can then be used for future trades.

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Trade

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What is money laundering?

The goal of a large number of criminal acts is to generate a profit for the individual or group that carries out the act. Money laundering is the processing of these criminal proceeds to disguise their illegal origin. This process is of critical importance, as it enables the criminal to enjoy these

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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If I transfer a token from CoinDCX to Web 3, how does it affect my portfolio value in CoinDCX?

Your CoinDCX and Web 3 portfolios are kept separate. So, if you transfer $100 from CoinDCX to Web 3, your CoinDCX portfolio will decrease by $100.

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Transfer

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How does this affect CoinDCX users?

This affects CoinDCX users who use Quick Bank Transfer (IDBI bank account) as a payment mode for trading crypto tokens. It means they will no longer be able to use this payment method for buying or selling crypto tokens on CoinDCX.

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Quick Bank Transfer

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Is TDS applicable if I transfer Crypto through the blockchain wallet?

We do not apply TDS (Tax Deducted at Source) for Crypto deposits or withdrawals made via a blockchain wallet route. This is because such transactions do not involve the transfer of Crypto assets through our exchange platform.

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TDS for CoinDCX App Users

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If I buy BTC 5 times in a day and sell it 3 times, will I be charged TDS for every transaction?

No, TDS will not be applicable for all 5 buy orders. However, you'll be charged 1% TDS for all the 3 sell orders.

Knowledge Base Article

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TDS for CoinDCX App Users

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24