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What is the "Sorting by M-Cap" feature?

A new sorting option will allow you to sort coins by market capitalization on the Coins Page.

Knowledge Base Article

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CoinDCX Unified App

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Can I cancel a deposit or withdrawal request?

​ Deposits/Withdrawal cannot be canceled once initiated.

Knowledge Base Article

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Custody FAQs

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On which platforms will Wallets and Cross Margin enhancements be available?

These updates will be available across all CoinDCX platforms, including Advanced Mobile Trading (AMT), Basic Mobile Trading (BMT), and Web interfaces.

Knowledge Base Article

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Cross Margin

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What is the price at which I will get Airdrop?

Since these are distributed Tokens the price of the Airdrop is 0.

Knowledge Base Article

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Airdrop

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What happens if I don't save the recovery file?

If you don’t save your recovery file and later lose access to your email, neither you nor CoinDCX will be able to recover your assets. Saving the file ensures you can regain access to your account even if your email changes.

Knowledge Base Article

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WEB 3 Recovery

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What is Current Value?

It is the total value of all your investments based on the current sell price. Kindly note the current value may vary at the time of actual selling as per the constantly changing market value.

Knowledge Base Article

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Portfolio Value

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Is my data safe?

Yes. Your information is secure and used only for regulatory compliance purposes, in line with data protection standards.

Knowledge Base Article

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Income & Occupation Details

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Will the Order Form and Order Screen change?

The order form and screen will be uniform across light and dark themes.

Knowledge Base Article

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CoinDCX Unified App

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How do I link my wallet and ensure secure withdrawals?

When linking an external wallet, you may be asked to provide ownership details (for example, wallet type or proof of wallet ownership). This is part of Travel Rule checks to ensure withdrawals are secure and compliant. Depending on the hosting type: ​ Private wallets (self-custody): You may need to

Knowledge Base Article

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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Why is KYC important?

KYC is important because it helps prevent identity theft, fraud, and money laundering.

Knowledge Base Article

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PMLA Rules from a User POV

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What do I need to use this API?

You need: A main CoinDCX account. Sub-accounts under that main account. API access enabled for your account.

Knowledge Base Article

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Sub-Account Balance Transfer API

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Who is covered by the CIPF?

All registered CoinDCX users holding assets on the platform are covered by the CIPF, subject to fund policy terms.

Knowledge Base Article

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Trust & Transparency Centre

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Why does my portfolio look different on CoinDCX and CoinDCX Pro?

It is very natural that you might invest or trade a variety of cryptos that are not present in CoinDCX. While the amount of INR in your wallet will always be consistent on both platforms, your portfolio might significantly vary. This is because your portfolio on each platform only consists of tokens

Duplicate and outdated hence do not publish

Knowledge Base Article

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Portfolio Value

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When can I set a new TP/SL?

You can add a new TP/SL in the following cases: While placing a new order (if it is not a reduce-only order) When adding to your active position When reversing your position In these cases, the new TP/SL will apply automatically once the order executes.

Knowledge Base Article

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TP/SL (Take Profit & Stop Loss) Updates

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Where can I track the ongoing Airdrop?

For now you can always track from Email communication and Push Notifications which we send, plus we also request you to kindly go through our blog for more details on announcements related to this. ​ You can refer to all the announcements here.

Knowledge Base Article

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Airdrop

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What kinds of rewards can I earn?

Rewards can be distributed in various ways, including: Fixed amounts in USDT or INR or any other token Variable amounts in USDT or INR or any other Token as per tasks assigned to each user.

Knowledge Base Article

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Reward Hub

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What does ‘Partner Funds’ mean?

Partner Funds are assets held with regulated third-party custodians and liquidity providers. They are part of the overall reserves and subject to the same audit process.Think of it as your broker keeping some settlement funds with clearing houses — securely managed but not directly in-house.

Knowledge Base Article

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Trust & Transparency Centre

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How safe are my funds during trading?

Even when you place trades, your assets remain fully backed in reserves. Orders and margins are managed within the exchange systems, but custody stays secure. Just as your shares are safe in your Demat account while you trade them on any broker, your crypto remains secure in custody while you trade

Knowledge Base Article

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Trust & Transparency Centre

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What are Trade-only Tokens?

Trade-only tokens are those tokens that are available to trade on different markets on Spot and Margin but their wallets are disabled. This means users will not be able to withdraw these tokens directly but they will be able to trade these tokens on their available pairs.

Knowledge Base Article

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Trading Related Queries

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What’s the difference between linear and log (logarithmic) scales?

Linear scale shows equal price intervals, while log scale shows changes based on percentage movement. Log scale is helpful for analyzing assets with large price swings.

Knowledge Base Article

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Charts & Indicators

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24