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What is Insta?

Insta is your one-stop-shop to buy 100+ cryptos instantly with INR.

Knowledge Base Article

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DCX Insta

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Can I share my Drawing Template with others?

At the moment, Drawing Templates are designed for personal use and cannot be shared with other users.

Knowledge Base Article

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Chart Layout & Templates

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Does this change affect other payment options too?

No. All other payment options will continue to operate normally.

Knowledge Base Article

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Quick Bank Transfer

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What details are needed for nomination?

We kindly request you to provide the complete name, date of birth, and your relationship with the person you are nominating. Please ensure that the nominee's age and name are accurately entered, matching the details on any National Informatics Centre (NIC) document, such as Aadhaar card, PAN card, D

Knowledge Base Article

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Nomination

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What is the deposit amount limit for Quick Bank Transfer?

The minimum deposit limit is set at INR 100 and the maximum deposit limit is INR 50,00,000.

Knowledge Base Article

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Quick Bank Transfer

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What is the processing time for Quick Bank Transfer?

Processing time for funds transferred via Quick Bank Transfer (IMPS / RTGS / NEFT modes) is as follows. ​ Quick Bank Transfer Mode Processing Time IMPS / RTGS Up to 30 minutes NEFT 60 minutes - 24 hours

Knowledge Base Article

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Quick Bank Transfer

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How can I track my returns?

Keep tabs on your earnings every day by checking the 'Your Earnings' section in the Earn tab on your CoinDCX app. It's a handy way to stay updated on your returns!

Knowledge Base Article

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Simple Earn

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What should be the relationship between me and the nominee?

You can choose someone close to you, like your parents, siblings, spouse, children, or legal guardian, to be nominated as the account holder.

Knowledge Base Article

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Nomination

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What are the penalties for violating PMLA?

Violation of PMLA can result in severe penalties, including imprisonment for a term which shall not be less than three years but which may extend to seven years and shall also be liable to fine.

Knowledge Base Article

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PMLA Rules from a User POV

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Will I be able to see the conversion rate?

On the Position Page, you will not be able to see the conversion rate if your position was opened and closed at different conversion rates. However, if your position is opened and closed at the same conversion rate, then the conversion rate will be visible.You can still check the applicable conversi

Knowledge Base Article

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Crypto Options - USDT<>INR Conversion Rate

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Can I reset only one drawing instead of all settings?

Templates apply to tool-level settings, not individual drawings. If you want to change a specific drawing, you will need to adjust its properties manually.

Knowledge Base Article

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Chart Layout & Templates

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How can I track and manage my earned rewards?

Your rewards can be found in Rewards Hub > My Rewards

Knowledge Base Article

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Reward Hub

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How are the rewards distributed?

Rewards can be directly allocated to your locked balance & unlocked balance, locked balance with specific conditions depending upon campaigns the user has participated in.

Knowledge Base Article

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Reward Hub

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When can I exit my Earn?

You can exit it any time and the tokens will be released from Earn. However, if they are exited before the minimum tenure and/or agreed tenure, no returns accrue to the user.

Knowledge Base Article

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Simple Earn

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Can I edit an existing Indicator Template?

No, existing templates cannot be edited. If you need to make any changes, you will need to either: Create a new template with an updated version, or Delete the existing template and save a new version

Knowledge Base Article

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Chart Layout & Templates

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How do I update/change my password?

To change your password for CoinDCX, click on 'Security' under Account. You will get an option to change your account password under Change Password and your withdrawal password under Change Withdrawal Password. Please make sure that both these passwords are different to secure your funds. Also note

Knowledge Base Article

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Update Profile Details

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Will the deposit or withdrawal fee structure change?

No, the fees for deposits and withdrawals remain the same. However, compliance checks are now more robust, ensuring transactions meet regulatory standards.

Knowledge Base Article

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Custody FAQs

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What is an OVD?

OVD stands for “Officially Valid Document” means the passport, the driving license proof of possession of Aadhaar number, the Voter's Identity Card issued by Election Commission of India, job card issued by NREGA duly signed by an officer of the State Government, the letter issued by the National Po

Knowledge Base Article

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PMLA Rules from a User POV

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What is an Indicator Template?

An Indicator Template is a saved combination of indicators along with their settings, such as inputs and styles. It allows you to quickly apply the same set of indicators to any chart without having to configure them again each time.

Knowledge Base Article

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Chart Layout & Templates

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Can I save multiple indicators in one template?

Yes, you can save multiple indicators in a single template. All the indicators you apply, along with their customized settings, will be stored together in that template.

Knowledge Base Article

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Chart Layout & Templates

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24