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What is the proceeds of crime as per PMLA Act 2002?

The term "proceeds of crime" refers to any property derived or obtained, either directly or indirectly, by any person or entity as a result of criminal activity or from the value of any such property.

Knowledge Base Article

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PMLA Rules from a User POV

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Why is KYC important?

KYC is important because it helps prevent identity theft, fraud, and money laundering.

Knowledge Base Article

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PMLA Rules from a User POV

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Can I draw on the chart?

Yes, you can use drawing tools like trend lines, support/resistance lines, and shapes. You can move, edit, lock, or delete them anytime. ​ ​

Knowledge Base Article

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Charts & Indicators

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Are my funds safe?

We, at CoinDCX, always prioritize the safety and security of our customers' transactions. Please be assured, these changes do not affect the safety of your funds. Your funds are secure with CoinDCX, allowing you to continue adding funds to your CoinDCX wallet and invest without any concerns.

Knowledge Base Article

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Quick Bank Transfer

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How to transfer funds from ICICI Bank app to CoinDCX wallet?

Follow these steps to add funds in your CoinDCX wallet 1. Click ‘Add’ on the homepage of CoinDCX app and then select ‘Add Funds’. ​ ​ ​ ​ 2. Enter the amount you want to transfer to your CoinDCX wallet and proceed. ​ ​​ ​ 3. Choose Net Banking option and click on ‘Continue‘ to proceed adding funds t

Knowledge Base Article

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INR Deposit Guide (As per the Bank)

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How safe are my funds during trading?

Even when you place trades, your assets remain fully backed in reserves. Orders and margins are managed within the exchange systems, but custody stays secure. Just as your shares are safe in your Demat account while you trade them on any broker, your crypto remains secure in custody while you trade

Knowledge Base Article

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Trust & Transparency Centre

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How do cold wallets protect our assets?

Cold wallets keep most of the assets offline, away from internet exposure. This works much like offline custody and secure storage that isn’t vulnerable to online attacks.

Knowledge Base Article

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Trust & Transparency Centre

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What are the penalties for violating PMLA?

Violation of PMLA can result in severe penalties, including imprisonment for a term which shall not be less than three years but which may extend to seven years and shall also be liable to fine.

Knowledge Base Article

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PMLA Rules from a User POV

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Why am I seeing reduced USDT holdings in the Spot wallet?

Reduced USDT holdings in the Spot wallet could be due to transfers made to the Futures Wallet.

Knowledge Base Article

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Futures Wallet

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Where can I check the conversion rate and my trade details?

You can view the INR to USDT conversion rate in the Market Switcher. Your profit or loss will be shown in the transaction history.

Knowledge Base Article

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INR Margin Futures

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What should I do if OTP service on 2FA is not working?

Hi there! If you're having trouble with the OTP service on 2FA, don't worry. Here’s what you can do to resolve the issue: ​ Check your device's time zone: Ensure that the time zone on your device is set correctly. Incorrect time settings can interfere with OTP generation. Sync Google Authenticator:

Knowledge Base Article

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OTP

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What type of activities are considered unauthorized?

We are committed to maintaining a safe and secure platform. The following activities are strictly prohibited under our Terms of Use: ​Illegal and Criminal Activities Child Sexual Abuse Material (CSAM) Crimes against individuals (e.g., violence, blackmail) Gambling-related activities Ransomware opera

Knowledge Base Article

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Crypto Deposit/Withdrawal Access Restriction

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Will all components remain the same for light and dark themes?

Yes, all existing components in the Account Section will remain consistent across light and dark themes.

Knowledge Base Article

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CoinDCX Unified App

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What is a Housing Finance Institution?

Housing Finance Institution shall have the same meaning as assigned to it in clause (d) of section 2 of the National Housing Bank Act, 1987.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Why was this fee change implemented?

The fee increase enables CoinDCX to further enhance technology, improve security, and optimize platform performance for Web3 traders.

Knowledge Base Article

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Web3 - Fee Update

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Why am I seeing a “Security Alert – This device is not supported” message?

You are seeing this message because your phone has certain modifications or apps that reduce its security. For safety reasons, CoinDCX can only be accessed from devices with standard security settings. Please try following these steps to unblock your device. How to fix it: Use a genuine, unmodified

Knowledge Base Article

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Security Tips

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What is the minimum tenure?

To start earning passive returns, you need to hold your investment for a minimum duration of 7 days

Knowledge Base Article

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Simple Earn

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What happens to the proceedings if the nominee dies after the account holder but before the money is paid by CoinDCX?

In the unfortunate event that the nominee passes away after the account holder but before CoinDCX processes the payment, the money will be paid to the heirs or legal representatives of the nominee. We understand the sensitivity of such situations and assure you that we will work with the utmost care

Knowledge Base Article

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Nomination

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What if I change my mind about my TP/SL settings?

You can easily edit your TPSL settings directly from the order form or your active position card. If you want to update your values, just select the Edit option.

Knowledge Base Article

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TP/SL Feature

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How does redenomination impact me?

In Redenomination, the tokens first get delisted and a new token is listed. For example: BTC Redenomination Old Token: BTC New Token: BTCQ Ratio: 1:10 Here if you have 10 BTC tokens in your account then you will get 100 BTCQ tokens. Please note the value of the tokens remains the same, i.e., the INV

Knowledge Base Article

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Redenomination

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24