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How do I withdraw INR using the CoinDCX Website?

To withdraw INR using the CoinDCX Website: Visit the CoinDCX Website and log in to your account. Go to Portfolio.Select INR Wallet.Click Withdraw INR.Enter the withdrawal amount.Confirm your withdrawal request.​ Important: ​ You can withdraw INR only to your registered and verified bank account.The

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How do I withdraw?

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Does a Layout save chart settings (colors, styles)?

Yes, layouts also save your chart settings such as the Chart Type, Grid Type, Chart Colors, and other visual chart preferences. This helps ensure that whenever you load the layout again, your chart appears with the same visual setup and configuration you previously used. However, please note that Ch

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Layout

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What is Blockchain Rent Fee?

Blockchain Rent is an amount required by the blockchain network to create and maintain a token account. This is not a transaction fee and is not deducted from your wallet balance. Instead, the amount is temporarily locked and cannot be used for trading or transfers. The locked rent is automatically

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Quick Trade

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Why are INR withdrawals temporarily unavailable after enabling or disabling 2FA?

For your account's security, INR withdrawals are temporarily unavailable for 24 hours after enabling or disabling Two-Factor Authentication. This cooling-off period helps protect your account from unauthorized changes and fraudulent withdrawals.

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OTP & Two-Factor Authentication (2FA)

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How do I initiate a demise claim?

To initiate a demise claim, contact CoinDCX Support by tapping "Chat Now" in the top right corner The support team will guide you through the next steps, including the forms and documents required to process your request.

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Demise Claim

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Can I sign up without a PAN card Number?

A valid PAN card is mandatory to complete KYC verification and create a CoinDCX account in compliance with regulatory requirements.

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Sign Up: Creating Your CoinDCX Account

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Which tokens are included in Advanced Earn?

Currently Available: BTC (Bitcoin) ​ Coming Soon: ETH (Ethereum) and USDT (Tether)

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Advanced Earn

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How to place a Earn request ?

Go to the Earn section in the pro mode on the homepage. Select the coin you want to start earning upon (e.g., Ethereum). Enter the amount and choose the duration (7, 30, 60, 90 or 120 days). Swipe to start earning.

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Simple Earn

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Can I adjust my active Futures position?

Yes, you can adjust your active Futures position at any time by modifying the following: Leverage: Increase or decrease the leverage for your position. Margin: Add or remove margin from your position. Liquidation Price: Adjust your liquidation price by changing the margin allocated to your position.

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Order Placing & Active Positions

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Which bank account should I use for INR deposits?

Always use the registered bank account linked to your CoinDCX account through KYC when making INR deposits. ​ Do not use: Another person's bank accountAny wallet or pooling account Using any other bank account, wallet, or pooling account will result in the deposit being rejected. If you've already m

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Deposits from Wallets / Pooling Accounts

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Why is my TDS rate higher than 1%?

While the standard TDS rate is 1%, higher rates may apply under the following circumstances: A TDS rate of 20% may apply if your PAN is not linked with Aadhaar, as per applicable government guidelines. Please note that it may take a few days for Aadhaar-PAN linking updates to reflect in government r

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Tax Deducted at Source (TDS)

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I'm seeing a "Something went wrong" error while withdrawing INR.

A "Something went wrong" error may occur due to: An unstable internet connection.An outdated CoinDCX App.Outdated Google Chrome or Android System WebView (Android devices).VPNs or content blockers.Browser compatibility issues. Try the troubleshooting steps below: Switch between Wi-Fi and mobile data

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Unable to Withdraw INR

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What happens if I select “Remember Symbol”?

If you select Remember Symbol while saving the template, then when you load it later, your chart will automatically open the same pair (market) that was used while saving.

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Indicator Template

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How can I avoid my position getting liquidated?

You can reduce liquidation risk by: Setting Stop Loss (SL) for your position Monitoring your position regularly Avoiding excessive leverage Adding margin when required Risk management plays a key role in futures trading.

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Global Futures

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I do not see a token listed in CoinDCX Web 3, what do I do?

The CoinDCX team is continuously striving to integrate new tokens into our platform daily. Should you have any particular requests, please don't hesitate to contact us via our chatbot. We'll promptly assess the requested token and endeavor to list it as soon as possible after auditing.

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Trade

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How can a Master Account access a Sub-Account?

The Master Account can manage and view its Sub-Accounts through the CoinDCX website. ​ Log in to the CoinDCX website: https://coindcx.com/​ Click the Profile icon in the top-right corner.Select Sub-Accounts.Under Accounts, the Master Account can view all Sub-Accounts along with: NameEmailBalanceLock

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Managing Sub-Accounts

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How can I check the current conversion rate?

You can check the current conversion rate directly within the app. Go to Options → Click on the three dots → Select “Conversion Rate” to view the latest applicable rate.

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USDT<>INR Conversion Rate

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Is it mandatory to implement a Client Due Diligence programme?

Yes. Every reporting entity is required to formulate and implement a client due diligence programme approved by the senior management.

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PMLA Rules from a Reporting Entity POV

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Which trading pairs are available in Spot Trading?

You can trade on Spot using INR Pairs (e.g., BTC/INR) & Crypto-to-Crypto (C2C) Pairs

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Spot Trading

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Can I trade Futures at any time?

Yes. Crypto Futures trading on CoinDCX is available 24 hours a day, 7 days a week, allowing you to trade anytime.

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Introduction to Futures Trading

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24