Can't find what you're looking for?

Ask a question

Search Results (1.3K)

Relevance
Selected Relevance
C
What is an Options Wallet?

The Options Wallet is a dedicated wallet for Options trading that helps manage risk by limiting exposure to transferred funds only.

Knowledge Base Article

 • 

Crypto Options

C
Amount debited from the INR Wallet but hasn't been credited to my bank account.

If the withdrawal amount has been deducted from your INR Wallet, please allow the applicable processing time based on your withdrawal amount: Most INR withdrawals below ₹5 lakh are processed within 6 hours.INR withdrawals above ₹5 lakh may take up to 72 hours to process, depending on standard bankin

Knowledge Base Article

 • 

Withdrawal Delayed/Rejected?

C
How can I switch between USDT Margin and INR Margin?

You can switch between margin types anytime. Simply: Open the Futures section on the CoinDCX App or Website. Tap or click the margin type dropdown. Select either USDT Margin or INR Margin.

Knowledge Base Article

 • 

Margin Types (INR Margin & USDT Margin)

C
Do I need to manually restart SIP after adding funds?

No, you do not need to reactivate or restart your Systematic Investment Plan (SIP) after adding funds. It will automatically continue to check for funds for the next instalment.

Knowledge Base Article

 • 

Systematic Investment Plan (SIP)

C
What options do I have before a token is delisted?

Depending on the token, you may be able to: Sell it through the available INR or USDT trading pairs, or Transfer it to your CoinDCX Web3 Wallet, if Web3 transfers are supported for that token. Please complete your preferred action before the announced delisting date and time. If no action is taken b

Knowledge Base Article

 • 

Token Delisting

C
How do I buy cryptocurrencies on the CoinDCX App?

Log in to the CoinDCX App. Go to Search or Markets → Spot. Search for the cryptocurrency you want to buy. Select the desired Spot trading pair. Tap Buy. Review the Order Book, Best Bid, and Best Ask prices. Enter the quantity you want to purchase. Select the order type Market, Limit & Stop Limit (Av

Knowledge Base Article

 • 

Spot Trading

C
What is a demise claim?

A demise claim is a request to initiate the transmission of the Virtual Digital Assets (VDAs) and any INR balance held in a deceased CoinDCX user's account to the person legally entitled to receive them, in accordance with applicable laws and CoinDCX's verification process.

Knowledge Base Article

 • 

Demise Claim

C
Can I apply indicators and other chart features on the contract chart?

Yes. All existing chart features remain available, including: Time intervals, Chart types, Indicators. The experience is the same as other charts on the platform.

Knowledge Base Article

 • 

Options - Contract Chart

C
What does ‘Lock Price Ratio’ mean?

Locking the price ratio keeps the time and price scale fixed together. This prevents accidental resizing and helps maintain a consistent view of patterns.

Knowledge Base Article

 • 

Charts & Indicators

C
How can I save a Drawing Template?

You can save your preferred drawing style by following these steps: Click on the Templates option from the floating drawing toolbar Select Save Drawing Template Enter a template name Click on Save This will allow you to reuse the same drawing style whenever needed.

Knowledge Base Article

 • 

Drawing Template

C
Is TDS applicable on Global Futures trading?

No. TDS is not applicable on trading in Global Futures. TDS is applicable only on Spot trading & Insta trading. Futures trading does not attract TDS.

Knowledge Base Article

 • 

Fees & Taxes

C
Why can’t I select 29th, 30th, or 31st for monthly SIP?

For monthly SIPs, you can select dates only between the 1st and 28th of each month. This ensures smooth and consistent execution across all months, as not every month has the 29th, 30th, or 31st.

Knowledge Base Article

 • 

Systematic Investment Plan (SIP)

C
Is there any physical delivery of the asset?

All Options contracts are cash-settled in INR with no physical delivery, based on the final settlement price at expiry.

Knowledge Base Article

 • 

Crypto Options

C
How is my eligibility for External Wallet Transfer determined?

Eligibility is determined based on CoinDCX's internal risk assessment and compliance checks. Only users who successfully meet these checks will be provided access to the External Wallet Transfer feature.

Knowledge Base Article

 • 

External Wallet Transfer

C
How long does the demise claim process take?

The time required to process a demise claim depends on the completeness of the documents submitted and the successful completion of the verification process. If additional information or documents are required, the process may take longer.

Knowledge Base Article

 • 

Demise Claim

C
Are still fees deducted at the time of placing the order?

Yes. Standard trading fees are charged at the time of the trade for all users. Eligible users receive refund of the fees credit to their Options Wallet on a daily basis and it is not waived upfront.

Knowledge Base Article

 • 

Refund Based Trading Fees in Options Trading

C
What is a Layout?

A layout is the complete setup of your chart. It includes your selected timeframe, indicators, and drawings. You can create different layouts for different trading pairs based on your preference, so you don’t have to set up your chart from scratch every time.

Knowledge Base Article

 • 

Layout

C
How can I exit or close my position?

To close an active position: Go to the Active Positions tab Select the position you want to close Click on Close Choose either: Market Order, or Limit Order Enter the Price in case of Limit Order Once executed, your position will be fully closed.

Knowledge Base Article

 • 

Order Placing & Positions

C
How can I add or remove funds to my Futures wallet?

Go to Futures Wallet Click on Add/Remove Select the Asset (INR/USDT) Enter the amount Click on Transfer from/to Futures Wallet ​ Funds are added or withdrawn instantly, and no charges are applied.

Knowledge Base Article

 • 

Futures Wallet & Futures History

C
How can I open a position in Futures?

You can place an order by following these simple steps: Log in to the CoinDCX app/Website Go to Futures Select Futures (In App) Select the Margin Type (INR or USDT) from the dropdown Choose the desired Futures Pairs. Select the Margin Mode: Isolated or Cross Margin Select the leverage Choose Long or

Knowledge Base Article

 • 

Order Placing & Active Positions

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

© All rights reserved by Primestack Pte. Ltd.

users-badge assets-badge volume-badge funding-badge aml-badge

DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24