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What is Airdrop?

An airdrop is an unsolicited distribution of a cryptocurrency token or coin, usually for free, to numerous wallet addresses. This is distributed in a specific ratio, i.e. 1 free tokens for every 100 held at 23 Feb 2023 16:00 hours. This is usually done by taking a snapshot of the tokens balances whi

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Airdrop

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What is an Officially Valid Document?

Officially valid document means the passport, the driving licence proof of possession of Aadhaar number, the Voter's Identity Card issued by Election Commission of India, job card issued by NREGA duly signed by an officer of the State Government, the letter issued by the National Population Register

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PMLA Rules from a Reporting Entity POV

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What constitutes a suspicious transaction under PMLA?

Suspicious transaction means a transaction referred to in clause (h) of sub-rule(1) of Rule 2 of Prevention of Money-Laundering (Maintenance of Records) Rules 2005, including an attempted transaction, whether or not made in cash, which to a person acting in good faith: (a) gives rise to a reasonable

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PMLA Rules from a Reporting Entity POV

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What is the minimum tenure for which my virtual digital asset(s) have to be deployed under Earn in order to generate returns?

At the moment, the shortest period you can hold onto your virtual digital assets or tokens is 7 days. Please note that this duration may differ for various assets, and if there are any adjustments to the minimum holding period, we will make sure to keep you informed about it regularly.

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Simple Earn

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What is the maximum leverage I can get on Margin?

Traders can trade with maximum leverage upto 5x

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Margin Trading

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What is money laundering?

Money laundering is the process of converting proceeds obtained from criminal activity into legitimate funds. It involves concealing the source of illegal money by disguising it as legitimate funds.

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PMLA Rules from a User POV

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How to get more points?

Earning Okto Points is straightforward and rewarding: Loyalty Reward Point: As recognition for your past activities on the CoinDCX app, we're awarding you Loyalty Rewards in Okto Points. Trading Activity: Engage in trades involving 50,000+ tokens to earn points based on your transaction and activiti

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Okto Points

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Can I get more information on the Okto token? When would the Airdrop happen for the Okto token?

The Airdrop date for the Okto token is still being finalized by the team. We will update you once we have more details.

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Getting Started

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What is the current conversion rate in Options Trading?

The current conversion rate in Options Trading is 1 USDT = ₹102. This rate is applicable for conversions and settlements at the given time.

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Crypto Options - USDT<>INR Conversion Rate

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How is Options Notional Volume Calculated?

Options Notional Volume is calculated using the formula: Quantity × Index Price for each trade. This volume is tracked cumulatively across all your Options trades on the platform. You can check the Index Price of your executed trades by navigating to Order History, selecting the respective order, an

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Refund Based Trading Fees in Options Trading

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Is it possible to convert an account from retail to Enterprise or vice versa?

We have a policy in place that ensures the stability and integrity of our account setups. Once an account is designated as a specific type, whether it's retail or Enterprise, it remains in that category without the option to change to a different type. This policy maintains consistency and security

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Enterprise Onboarding

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When will the new Web3 fee take effect?

The updated fee will be applicable from October 1, 2025 onwards.

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Web3 - Fee Update

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For how long should the record of transactions be retained?

The records referred to in clause (a) of sub-section (1) of Section 12 shall be maintained for a period of five years from the date of transaction between a client and the reporting entity. The records referred to in clause (e) of sub-section (1) of Section 12 shall be maintained for a period of fiv

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PMLA Rules from a Reporting Entity POV

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When should the verification of identity of clients be undertaken?

Every reporting entity shall identify its clients, verify their identity, obtain information on the purpose and intended nature of the business relationship; and determine whether a client is acting on behalf of a beneficial owner, and identify the beneficial owner and take all steps to verify the i

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PMLA Rules from a Reporting Entity POV

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What happens if I cancel or execute an order after the conversion rate changes?

If you place an order at a conversion rate of 100 and later cancel it when the rate has dropped to 90, you’ll still receive your INR back at the original rate of 100. If your order gets executed, your profit will be calculated using the current conversion rate at that time, and you can view the deta

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INR Margin Futures

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Will the PIN feature also be enabled for the CoinDCX Pro App on mobile and web?

PIN feature is now also available on CoinDCX Pro app.

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PIN

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Is it available on Lite and Pro?

Yes, it's available on both Lite and Pro mode.

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Getting Started

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Why should I Setup a PIN?

A PIN adds an extra layer of security to your account. Even if someone gains access to your phone, they won't be able to open the CoinDCX app without your unique 6-digit PIN. This ensures only you can access your account.

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PIN

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Why are prices on the list screen slightly different than the Buy and Sell prices?

The price you see on the prices screen is the last price at which the coin was traded. The price you see you tap Buy or Sell is the price at which the coin is available for buy or sell. This price can be different from last traded prices as the markets can move since the last trade took place. The f

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Trading on CoinDCX

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What is the Zero Brokerage benefit up to the $1 Million volume limit?

Instead of charging zero fees upfront, standard options trading fees will be charged at the time of each trade. Eligible users (those with cumulative Options Notional Volume below $1 million) will then receive a full refund of those trading fees credited daily to their Options Wallet.

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24