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What other options do I get when my positions are open?

CoinDCX provides you the option of adding or removing leverage and adding multiple target prices of exiting the position while the position is open. For more details, please check https://coindcx.com/intro-to-margin-trading

Knowledge Base Article

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Margin Trading

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What is the Web3 email update and recovery feature?

The Web3 email update and recovery feature allows users to update their email address while maintaining access to their Web3 account through a recovery file. This ensures that even if you lose access to your original email or change your email, your Web3 account and assets remain secure.

Knowledge Base Article

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WEB 3 Recovery

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What are Backup Codes?

Backup Codes are special one-time-use sets of 8 digits that you can rely on to access your CoinDCX account. They come in handy if you ever lose your phone or can't receive OTP through text messages or Google Authenticator codes. Keep them safe for those just-in-case moments

Knowledge Base Article

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Backup Codes

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I have forgotten my PIN. What should I do?

No worries! To reset your PIN, follow these steps: Log in to your CoinDCX app. Tap the profile icon (top right) and select ‘Security’. In the ‘Security’ section, tap ‘Verified Devices’. Tap ‘Reset Login Pin’ and then click Continue. Enter your new 6-digit pin. Re-enter the pin to confirm. Once done,

Knowledge Base Article

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PIN Related Issues

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What is Invested value?

It is the total amount invested by you in all coins that you currently hold considering the profit or loss incurred. ​ For example, on 1st March 2022, you invested INR 100. This is your investment. One month later, on 1st April 2022, this INR 100 value became INR 500 on account of the markets going

Knowledge Base Article

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Portfolio Value

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Since when Virtual Assets are covered under PMLA Act 2002?

As per the Notification received from Department of Revenue, Ministry of Finance on 7th March 2023, Virtual Digital Assets, their safekeeping or administration is covered under PMLA Act 2002.

Knowledge Base Article

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PMLA Rules from a User POV

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How can I create a CoinDCX Web 3 account if I don't have a Google account?

CoinDCX Web 3 account creation currently requires a Google account. If you don't have one, you can easily sign up for a Google account to proceed with creating your CoinDCX Web 3 account.

Knowledge Base Article

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Getting Started

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How can I create, reset and delete my Backup Codes on CoinDCX website?

To create your Backup Codes: Log into your CoinDCX web account Click on Security tab to access backup codes optionClick on “Setup” under Backup Codes section to create my backup codesClick on “Get Backup Codes”Enter your password and OTP/Google Authenticator code and click on “Confirm”From here you

Knowledge Base Article

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Backup Codes

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What if my Backup Codes get compromised?

If you ever have concerns about the security of your backup codes, you can take action by resetting them. Simply click on the ‘Reset’ icon located on your backup codes details page. ​ Additionally, please be aware that when you generate new backup codes, the previous set will automatically become in

Knowledge Base Article

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Backup Codes

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How to set a stop loss and add target in Futures?

You can select the 'Add TPSL' feature within an active position. This feature lets you include both a target and a stop loss, serving as an exiting option. An alternative option involves placing a counter order, which functions as stop loss/target for your active position. For long positions, the co

Knowledge Base Article

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Futures Trading

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How to set stop loss in Futures?

Under Futures, you can place a stop-limit order which acts as stop loss order by specifying a trigger price and a limit price. ​ To place a stop-limit order, you need to place a counter order with an order type of Stop limit, which can be either a market or limit stop order. ​ For long positions, th

Knowledge Base Article

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Futures Trading

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Can I still trade or use INR deposits and withdrawals?

Yes, even though your CDW access is restricted, you can continue to deposit and withdraw INR as usual and engage in trading activities on our platform.

Knowledge Base Article

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Crypto Deposit/Withdrawal Access Restriction

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What is a limit order?

A limit order is an order to buy or sell a crypto at a specific price or better. A buy limit order can only be executed at the limit price or lower, and a sell limit order can only be executed at the limit price or higher. Hence, a limit order is not guaranteed to be executed.

Knowledge Base Article

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Futures Trading

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How do I start trading in INR Margin Futures?

To trade in INR-M Futures: ​ Transfer INR from your INR wallet to your Futures wallet. Select the INR margin tab. Input the price and order size. Margin will be shown in INR Tap on Long/Short

Knowledge Base Article

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INR Margin Futures

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Will my chart settings and drawings be saved?

In most cases, your chart settings and drawings are saved automatically in your browser. If you clear browser data or switch devices, you may need to set them again.

Knowledge Base Article

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Charts & Indicators

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What is INR Margin Futures?

INR Margin Futures (INR-M) lets you trade using INR instead of USDT. You don’t need to convert INR to USDT anymore, and when you close your trade, you’ll get back INR. While trading, the prices and data (like charts and order books) will still be shown in USDT.

Knowledge Base Article

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INR Margin Futures

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Is it necessary to use the same Google account for both CoinDCX and CoinDCX Web 3?

Yes, you need to use the same Google account for both platforms

Knowledge Base Article

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Getting Started

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Which tokens can I deposit into CoinDCX?

At CoinDCX, you can deposit a wide range of tokens, including: ​ Popular Tokens: Bitcoin (BTC) Ethereum (ETH) Tether (USDT) USD Coin (USDC) Polygon (MATIC) Uniswap (UNI) Axie Infinity (AXS) Defi & Yield Tokens: Aave (AAVE) Maker (MKR) Synthetix Network Token (SNX) Yearn. finance (YFI) Curve (CRV) St

Knowledge Base Article

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Crypto Deposits

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Are there any fees on SIP?

No, there are no additional or hidden fees.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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What alternative payment methods are available for CoinDCX users?

To initiate a fund deposit, simply login your Coindcx account and explore the available payment methods.

Knowledge Base Article

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Quick Bank Transfer

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The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
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