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How can I save a Layout?

On Website: Open a chart and apply your preferred drawings and chart settings. Click on the Save button Enter a layout name Click Save On App: Open a chart & apply your preferred drawings & chart settings. Click on the Save button Enter a layout name Click Save

Knowledge Base Article

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Layout

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How is the funding amount calculated in Past P&L?

Funding is displayed as an aggregate amount for the selected timeframe. It is calculated across all positions traded during that period, not for any individual or single position.

Knowledge Base Article

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Past PNL Enhancement

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Do I need to activate Quick Buy separately?

No. No manual activation is required. If a token supports Quick Trade, the Quick Buy / Quick Sell option will automatically appear, and you can place your order directly.

Knowledge Base Article

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Quick Trade

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What is the difference between Instant Trade and Review & Modify?

If you create your basket from the Options Chain, you will see the following actions: Instant Trade: Place the basket order immediately after performing the required validations. Review & Modify: Redirects you to the Order Form, where you can review your basket, modify individual contracts, update q

Knowledge Base Article

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Basket Order

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Does the template save all drawing tools together?

Templates save the settings for the selected drawing tool. If you use multiple drawing tools, you may need to create separate templates based on your customization.

Knowledge Base Article

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Drawing Template

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Which documents need to be submitted to the Reporting Entity for Client Due Diligence (client is a partnership firm)?

Where the client is a partnership firm, it shall submit to the reporting entity the certified copies of the following documents or the equivalent e-documents thereof, namely: ​ (i) registration certificate; (ii) partnership deed; (iii) Permanent Account Number of the partnership firm; and (iv) such

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Is Two-Factor Authentication (2FA) recommended?

Yes. We strongly recommend enabling Two-Factor Authentication (2FA) to add an extra layer of security to your CoinDCX account. Even if someone gains access to your password, they won't be able to access your account without the verification code generated by your Google Authenticator app.

Knowledge Base Article

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OTP & Two-Factor Authentication (2FA)

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What is this Wallet Settlement entry in Transaction History?

Whenever the USDTINR conversion rate is revised, a settlement transaction is created in the transaction history to adjust your wallet balance. This entry is called “Wallet Settlement” and can be either a credit or debit, depending on whether the conversion rate has increased or decreased.

Knowledge Base Article

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USDT<>INR Conversion Rate

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Where can I read the full terms and conditions of the Fees Refund?

On the Order Page, eligible users will see a "Get Fees Refunded Daily" message. Clicking on it will display the detailed Terms & Conditions, including the Refund processing timeline.

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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Can I recover a deleted indicator template?

No, once an indicator template is deleted, it cannot be recovered. It’s recommended to keep a backup template if it’s important for your setup.

Knowledge Base Article

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Indicator Template

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Why isn't my new password being accepted?

Your new password may not be accepted if: It doesn't meet the required password criteria.The confirmation password doesn't match.The verification process wasn't completed successfully. Your password must: Be at least 8 characters long.Include 1 uppercase letter (A–Z).Include 1 lowercase letter (a–z)

Knowledge Base Article

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Password Management

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Is there a limit to how many Drawing Templates I can save?

Yes, there is a limit to the number of Drawing Templates that can be saved on the platform. Once the maximum limit is reached, you may need to delete an existing template before creating a new one.To keep your templates organized, we recommend periodically reviewing and removing templates that are n

Knowledge Base Article

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Drawing Template

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What happens to my active Futures position?

Your active position will remain open until the announced delisting date and time. Before the delisting, you can choose to close your position manually. If your position remains open at the time of delisting, it will be automatically settled at the prevailing market price. Any resulting Profit or Lo

Knowledge Base Article

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Futures Pair Delisting

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Can appeal be filed against the order of Director, FIU-IND imposing fine?

Any reporting entity aggrieved by any order of the Director made under sub-section (2) of section 13, may prefer an appeal to the Appellate Tribunal.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Can a legal heir raise a claim if no nominee has been added?

Yes. If no nominee has been registered, a legal heir or other legally entitled beneficiary may initiate a demise claim by submitting the required documents and completing the necessary verification process.

Knowledge Base Article

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Demise Claim

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Will deleting a template remove my existing drawings?

No, deleting a Drawing Template will not affect any drawings already created on your chart. It only removes the saved style settings.

Knowledge Base Article

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Drawing Template

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Are there any time limits prescribed for furnishing information to Director, FIU-IND?

Yes. Rule 8 of the Prevention of Money-Laundering (Maintenance of Records) Rules 2005 prescribes time limit for furnishing information to the Director, FIU-IND The time limit for furnishing information about cash transactions and integrally connected cash transactions , transactions involving receip

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Can I reuse my previous Login PIN?

No. For security reasons, you can't reuse any of your last three Login PINs. Choose a new PIN that you haven't used recently.

Knowledge Base Article

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Login PIN

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Can a demise claim be put on hold?

Yes. A claim may be placed on hold if additional verification is required or if there are legal disputes, competing claims, or pending court proceedings relating to the deceased user's assets. The claim will continue once the required legal requirements have been fulfilled.

Knowledge Base Article

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Demise Claim

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Can I reuse my previous Login PIN?

No. For security reasons, you can't reuse any of your last three Login PINs. Choose a new PIN that you haven't used recently.

Knowledge Base Article

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Login PIN

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24