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Why was this fee change implemented?

The fee increase enables CoinDCX to further enhance technology, improve security, and optimize platform performance for Web3 traders.

Knowledge Base Article

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Web3 - Fee Update

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Does this fee change affect all CoinDCX products?

No, this revision applies only to the Web3 section. Fees for other CoinDCX products and services remain unchanged.

Knowledge Base Article

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Web3 - Fee Update

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How often is this information updated?

All reserves, CIPF, TDS, and trading data are updated monthly and displayed in the Transparency Centre.

Knowledge Base Article

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Trust & Transparency Centre

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How does redenomination affect my holdings?

During a redenomination, the existing token is replaced with a new token based on the announced conversion ratio. For example: Old Token: BTC New Token: BTCQ Conversion Ratio: 1:10 If you hold 10 BTC, you'll receive 100 BTCQ after the redenomination. Although your token quantity changes, your Invest

Knowledge Base Article

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Rebranding/Redenomination

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Do I need to take any action?

No. You don't need to take any action. CoinDCX will automatically convert your holdings to the new token based on the announced conversion ratio. Once the process is completed, the updated tokens will be reflected in your portfolio.

Knowledge Base Article

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Rebranding/Redenomination

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When will the new token be listed?

If the rebranded token has not yet been listed, trading will remain unavailable until the listing is completed. Once the token is listed and trading goes live, your PnL will be updated automatically, and we'll notify you through our official communication channels. Rest assured, your converted token

Knowledge Base Article

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Rebranding/Redenomination

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How does margin adjustment work?

You can add or remove margin from your active position. Adding margin: Requires sufficient balance in your Futures Wallet. It moves your liquidation price further away from the current market price, reducing the risk of liquidation. Removing margin: Releases part of the margin from your position, bu

Knowledge Base Article

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Order Placing & Active Positions

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Who can disable my account?

For security reasons, only the account holder can disable their CoinDCX account.

Knowledge Base Article

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Disable Account

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Which bank account should I use for INR deposits?

Always use the registered bank account linked to your CoinDCX account through KYC when making INR deposits. ​ Do not use: Another person's bank accountAny wallet or pooling account Using any other bank account, wallet, or pooling account will result in the deposit being rejected. If you've already m

Knowledge Base Article

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Deposits from Wallets / Pooling Accounts

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Can I deposit INR from Paytm Wallet, Amazon Pay, or Mobikwik?

No. INR deposits must be made only from your registered bank account linked to your CoinDCX account through KYC. Deposits made from wallets or pooling accounts, such as Paytm Wallet, Amazon Pay Wallet, or Mobikwik Wallet, aren't supported

Knowledge Base Article

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Deposits from Wallets / Pooling Accounts

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What happens to unused funds in my INR Wallet?

To help maintain a secure and compliant platform, CoinDCX periodically reviews inactive balances. If funds remain unused in your INR Wallet for more than 365 days, they may be refunded to your registered bank account as part of our compliance process. If you have any questions, please reach out to o

Knowledge Base Article

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Wallet Balance & Transaction History

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Why do I need to complete identity verification?

To help keep your account secure, you'll be required to verify your identity using your PAN details, Date of Birth, and a selfie before your mobile number can be updated.

Knowledge Base Article

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Mobile Number Update

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Will the INR Deposit button be enabled immediately after completing KYC and Bank Account Verification (BAV)?

Once your KYC and Bank Account Verification (BAV) have been successfully completed, the INR Deposit option will be enabled automatically. Note: In some cases, it may take up to 24 hours for your KYC and Bank Account Verification details to be verified and reflected on your account. If the INR Deposi

Knowledge Base Article

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Unable to Deposit INR?

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What fees apply once I cross $ 1 Million volume threshold?

Standard Options trading fees apply normally, with no refund. The fees will be displayed on the Order Page without any strike-through or refund messaging.

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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What if my trade causes me to cross the $1 Million threshold

You are still covered for that trade. For example, if your existing volume is $990K and you place a $30K trade, the rebate will be processed on the full $30K trade value. However, from the next trade onward, standard fees will apply as your total volume has now exceeded $1 million.

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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Can i regain eligibility after crossing the $1 Million threshold

No. Once your cumulative Options Notional Volume exceeds $1 million, the refund benefit no longer applies to any subsequent trades. The $1 million limit is a lifetime cumulative cap, not a rolling or periodic one.

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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How do I know if I am eligible for the fees refund?

If your cumulative Options Notional Volume is below $1 Million, you will be eligible for the daily fee refund benefit. You can verify your eligibility directly on the Order Form or within the Fee Details section. To access Fee Details Tap on the 3-dot menu available at the top-right corner of the Or

Knowledge Base Article

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Refund Based Trading Fees in Options Trading

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Why am I seeing a profit even though the LTP shows an unrealized loss?

That’s because your locked margin has gained value after the conversion rate was revised. The gain on your margin can offset your unrealized loss from the LTP movement leading to a net profit display. Let’s understand this with an example: Locked Margin: 34.70 USDT Old Conversion Rate: ₹100 → INR Va

Knowledge Base Article

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USDT<>INR Conversion Price Revised

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What are Crypto Options?

Crypto options are financial contracts that give you the right, but not the obligation, to buy or sell a crypto asset at a predetermined price on or before a specific date

Knowledge Base Article

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Crypto Options

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What order types can I use while placing a trade?

Market and Limit Orders are supported; advanced types like Stop-Limit and IV-based orders will be added in future updates.

Knowledge Base Article

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Crypto Options

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24