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Are other Earn products, such as Simple Earn, also being discontinued?

No, the current announcement applies only to Advanced Earn. There is no impact on Simple Earn, and users can continue placing new orders in Simple Earn as usual.

Knowledge Base Article

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Latest Updates on Advanced Earn

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What is the significance of extreme liquidity in the CoinDCX Futures API?

Extreme liquidity ensures lightning-fast execution of trades, eliminating delays. This feature allows traders to seize opportunities with precision, enhancing the overall efficiency of the trading experience.

Knowledge Base Article

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Trading Related Queries

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Can I apply an indicator template to any pair?

Yes, indicator templates can be applied to any pair. However, if Remember Symbol was selected while saving, the chart may first redirect to the saved pair before applying the template.

Knowledge Base Article

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Chart Layout & Templates

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Where will I see my funds after they are unlocked?

Once the balance is unlocked, it will appear in your CoinDCX wallet under the respective asset. From there, you will be able to manage the funds normally.

Knowledge Base Article

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Latest Updates on Advanced Earn

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What’s the difference between linear and log (logarithmic) scales?

Linear scale shows equal price intervals, while log scale shows changes based on percentage movement. Log scale is helpful for analyzing assets with large price swings.

Knowledge Base Article

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Charts & Indicators

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How to transfer funds using Quick Bank Transfer via NEFT/IMPS for Paytm Payments Bank users?

Follow the process below for a step-by-step guide to add funds in your CoinDCX wallet using the Quick Bank Transfer option: ​ 1. Select Quick Bank Transfer Log into your CoinDCX account, click on ‘Add Funds’ and enter the amount you want to transfer to your CoinDCX wallet Click on ‘Select Payment Me

Knowledge Base Article

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Quick Bank Transfer

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When can I exit my Earn?

You can exit it any time and the tokens will be released from Earn. However, if they are exited before the minimum tenure and/or agreed tenure, no returns accrue to the user.

Knowledge Base Article

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Simple Earn

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Do indicator templates affect my saved layouts?

Yes, Indicator Templates can affect your saved layouts depending on your Auto Save settings. If Auto Save is enabled in the Chart Settings, any changes made after applying an Indicator Template will be automatically saved to the existing layout. As a result, the updated indicators may become part of

Knowledge Base Article

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Chart Layout & Templates

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Is this information mandatory?

Yes. Adding your income and occupation details is now required. Without this, your KYC will not be complete and you won’t be able to trade on CoinDCX.

Knowledge Base Article

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Income & Occupation Details

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Where can I find the API documentation?

The API documentation is available on the CoinDCX website under the API section. It provides all the details you need to use the new feature.

Knowledge Base Article

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Sub-Account Balance Transfer API

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What is the minimum/maximum token quantity required for lending in Advanced earn?

There will be a minimum and maximum value for the permitted token quantity that a user can invest under Advanced Earn. These details will be specified on the order placement form on the CoinDCX app.

Knowledge Base Article

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Advanced Earn

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Why do my drawings look different on another chart?

This can happen if a different template or default settings are applied on that chart. To maintain consistency, make sure the same Drawing Template is selected.

Knowledge Base Article

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Chart Layout & Templates

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How to transfer funds from ICICI Bank app to CoinDCX wallet?

Follow these steps to add funds in your CoinDCX wallet 1. Click ‘Add’ on the homepage of CoinDCX app and then select ‘Add Funds’. ​ ​ ​ ​ 2. Enter the amount you want to transfer to your CoinDCX wallet and proceed. ​ ​​ ​ 3. Choose Net Banking option and click on ‘Continue‘ to proceed adding funds t

Knowledge Base Article

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INR Deposit Guide (As per the Bank)

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What updates are coming to the Invest Section?

The section will now be renamed the “Coins” Section. Tabs for Watchlist, Categories, and All will be available.

Knowledge Base Article

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CoinDCX Unified App

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Why am I not able to use Quick Bank Transfer (IDBI bank account) payment mode?

As a company, we are constantly seeking ways to enhance user experience and streamline processes. Quick Bank Transfer (IDBI bank account) has been discontinued as part of our ongoing efforts to explore faster deposit methods and provide our users with an improved experience.

Knowledge Base Article

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Quick Bank Transfer

C
What is a Scheduled Offence?

Scheduled offence means, the offences specified under Part A of the Schedule; or the offences specified under Part B of the Schedule if the total value involved in such offences is one crore rupees or more; or the offences specified under Part C of the Schedule.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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A quick guide to add beneficiaries in different banks

SBI (iOS/Android/Web): Login > Bank Account - Transfer to own/other account > Other Bank > Pay a new Beneficiary > Other Bank Account > Enter beneficiary details > Next > OTP & Once payee is added: Bank Account - Transfer to own/other account > Select the beneficiary > Transfer > OTP ​ Axis Bank (iO

Knowledge Base Article

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INR Deposits

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How to access the CoinDCX account of someone who has passed away?

If you're the nominee and need to claim the funds from the CoinDCX account of a loved one who has passed away, please reach out to our support team through chat . This will help facilitate the process of accessing the account and handling any necessary arrangements.

Knowledge Base Article

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Update Profile Details

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What happens to the proceedings if the nominee dies after the account holder but before the money is paid by CoinDCX?

In the unfortunate event that the nominee passes away after the account holder but before CoinDCX processes the payment, the money will be paid to the heirs or legal representatives of the nominee. We understand the sensitivity of such situations and assure you that we will work with the utmost care

Knowledge Base Article

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Nomination

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What should I do if I received a notification that someone logged in from a different location?

When you log in from a new device, your other trusted devices will get a notification with a map showing the general area of the new device. Please note that this is not the exact location but a rough estimate based on the current IP address. The displayed location may reflect the network connection

Knowledge Base Article

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Account Closure

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The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
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*Certified in India for May 2023-24