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Does my profit change while using TPSL or closing a trade?

Yes, the actual profit may vary depending on the price and the USDT conversion rate at the time your trade is closed.

Knowledge Base Article

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INR Margin Futures

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What is the delivery fee charged during cash settlement at expiry?

A delivery fee of 0.015% will be charged at the time of cash settlement when your position reaches expiry and gets settled.

Knowledge Base Article

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Crypto Options

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Can I place advanced trades like Straddles or Butterflies?

Currently, only single-leg orders are supported; multi-leg and strategy orders will be available in future updates.

Knowledge Base Article

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Crypto Options

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What is Current Value?

It is the total value of all your investments based on the current sell price. Kindly note the current value may vary at the time of actual selling as per the constantly changing market value.

Knowledge Base Article

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Portfolio Value

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What are the benefits of participating in the Rewards Hub?

User will be able to earn rewards in the form of inr or crypto tokens /coins

Knowledge Base Article

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Reward Hub

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How to transfer funds from Canara Bank app to CoinDCX wallet?

Follow these steps to add funds in your CoinDCX wallet 1. Click ‘Add’ on the homepage of CoinDCX app and then select ‘Add Funds’. ​ ​ ​ ​ 2. Enter the amount you want to transfer to your CoinDCX wallet and proceed. ​ ​​ ​ 3. Choose Net Banking option and click on ‘Continue‘ to proceed adding funds t

Knowledge Base Article

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INR Deposit Guide (As per the Bank)

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What if I have multiple open orders with Take Profit/Stop Loss values specified against each order?

When multiple open orders have individual Take Profit (TP) and Stop Loss (SL) values, the system will apply these settings to each order. However, if you place a new order that includes TP and SL values, these new values will override your entire position's existing TP and SL settings. This means th

Knowledge Base Article

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TP/SL Feature

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What happens if the amount transferred is different from the amount I have selected in the CoinDCX app for fund transfer?

In such a case, we will credit the exact amount that we have received from your bank account.

Knowledge Base Article

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Quick Bank Transfer

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Who is a Authorized signatory ?

An authorized signatory is a person allowed to act on behalf of your business, and their name is stated in your official business/company records.

Knowledge Base Article

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Enterprise Onboarding

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What is a Good-Till-Cancelled order?

A Good-Till-Cancelled (GTC) order is an order to buy or sell a crypto that lasts until the order is completed or cancelled. Below you can see how you can choose the option when you want to buy your favourite crypto at the price you want, and have no issues waiting to obtain that specific price.

Knowledge Base Article

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Futures Trading

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What are different forms of phishing scams?

There are plenty of methods through which an attacker can scam you: Email: Tricking you into clicking on suspicious links to reveal personal or financial information. SMS: Sending phony texts to hack your device or infect your device with malware. Call: Scam phone calls that tricks you to reveal con

Knowledge Base Article

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Account Related

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Can I buy a token on one chain in exchange for a token on another chain?

Yes, CoinDCX Web 3 allows you to buy a token on one chain in exchange for a token on another chain. However, we recommend you to buy a token on one chain in exchange for the native token of that chain to avoid paying more fees. Few example of native tokens are: Polygon chain: MATIC BSC chain: BNB So

Knowledge Base Article

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Trade

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What should I do if my withdrawal gets delayed?

Check if your withdrawal has passed compliance checks. Verify if the recipient wallet address is correct. If flagged for compliance reasons, provide any requested documentation. Contact support for further assistance.

Knowledge Base Article

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Custody FAQs

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What are the obligations for maintenance of records under PMLA?

In terms of section 12 of the Prevention of Money Laundering Act, 2002, every reporting entity shall maintain a record of all transactions, including the information furnished to FIU-IND, in such a manner as to enable it to reconstruct individual transactions. The Reporting Entities shall also maint

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What is the All Market Section?

The All Market Section will provide entry points to Watchlist, Signals, Spot, and Futures.

Knowledge Base Article

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CoinDCX Unified App

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How will I know how much tokens I will receive?

You will receive as per the holding you had at the snapshot time. ​ For example: Snapshot time: 23 Feb 2023 16:00 hours Your holding; 100 BTC at snapshot time Airdrop Ratio: 1 for every 100 held. ​ You will receive 1 Airdrop token. ​ For now you can check the holding just before the snapshot time, v

Knowledge Base Article

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Airdrop

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What is Limit Order?

A limit order is an order to buy or sell a crypto at a specific price or better. A buy limit order can only be executed at the limit price or lower, and a sell limit order can only be executed at the limit price or higher. A limit order is not guaranteed to execute. For example: A buy (Long) limit o

Knowledge Base Article

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Trading Related Queries

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Will the Order Form and Order Screen change?

The order form and screen will be uniform across light and dark themes.

Knowledge Base Article

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CoinDCX Unified App

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What is Web 3?

Welcome to the world of Web 3! ​ Web 3 is a term used for the world of blockchain. In this CoinDCX Web 3, all your transactions are done directly on the blockchain. This means that you as the customer control your digital assets/crypto. ​

Knowledge Base Article

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Getting Started

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What is a Scheduled Offence?

Scheduled offence means, the offences specified under Part A of the Schedule; or the offences specified under Part B of the Schedule if the total value involved in such offences is one crore rupees or more; or the offences specified under Part C of the Schedule.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24