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Why do I need to undergo KYC Re-verification for my crypto deposit?

We understand that going through KYC re-verification can seem like an extra step, but it’s an important measure to ensure the security and regulatory compliance of your transactions. Here’s why you might need to complete the process: Request for crypto withdrawal access: If you’ve requested access t

Knowledge Base Article

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Crypto Deposits

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How to reset Biometric or how it can be enabled?

Safety is always our priority. We have implemented Biometric login to ensure a secure platform for all of our users. Log in to your CoinDCX account. Go to the top left corner of the Home page and click on your Name. Select 'Security' from the options. Choose 'Biometric login'. Verify your fingerprin

Knowledge Base Article

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Crypto Withdrawals

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What is the objective of PMLA Act 2002?

The objective of PMLA is to prevent money laundering and to confiscate and seize the proceeds of crime, thereby combating terrorism financing and other illicit activities.

Knowledge Base Article

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PMLA Rules from a User POV

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Are points credited instantly?

The Okto Points will be added to your CoinDCX Web3 points section on a weekly basis. Points will be processed and added to your account every Friday at 7:30 PM IST.

Knowledge Base Article

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Okto Points

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Is nomination mandatory for a CoinDCX account?

While it's not compulsory to nominate someone, doing so can be a valuable step in managing the virtual digital assets stored in your account if something unexpected were to happen, like an untimely passing or unforeseen circumstances.

Knowledge Base Article

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Nomination

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How many nominees can I add?

You can add up to 2 individuals as your nominees.

Knowledge Base Article

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Nomination

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What does the search experience look like?

The search will show: Recent searches. Top searches in Spot and Futures. Related tokens and pairs with relevant tags.

Knowledge Base Article

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CoinDCX Unified App

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What are the CDD Measures for Individuals as per PMLA Act 2002?

In case the customer is an individual following documents are required for due diligence ​ (a) the Aadhaar number where, (i) the proof of possession of Aadhaar number where offline verification can be carried out; or (ii) the proof of possession of Aadhaar number where offline verification cannot be

Knowledge Base Article

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PMLA Rules from a User POV

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Is the CIPF externally audited?

Yes. The CIPF and CoinDCX’s security practices are independently audited by reputed firms to ensure credibility and compliance.

Knowledge Base Article

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Trust & Transparency Centre

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What is a Banking Company?

Banking company under PMLA means a banking company or a cooperative bank to which the Banking Regulation Act, 1949 1949 (10 of 1949) applies and includes any bank or banking institution referred to in section 51 of that Act.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Is there any fee payable for nomination?

No, there are no fees payable on nomination request.

Knowledge Base Article

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Nomination

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Since when Virtual Assets are covered under PMLA Act 2002?

As per the Notification received from Department of Revenue, Ministry of Finance on 7th March 2023, Virtual Digital Assets, their safekeeping or administration is covered under PMLA Act 2002.

Knowledge Base Article

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PMLA Rules from a User POV

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What is the proceeds of crime as per PMLA Act 2002?

The term "proceeds of crime" refers to any property derived or obtained, either directly or indirectly, by any person or entity as a result of criminal activity or from the value of any such property.

Knowledge Base Article

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PMLA Rules from a User POV

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What are the proceeds of crime?

Proceeds of crime mean any property derived or obtained, directly or indirectly, by any person as a result of criminal activity relating to a scheduled offence or the value of any such property or where such property is taken or held outside the country, then the property equivalent in value held wi

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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What constitutes a suspicious transaction under PMLA?

Suspicious transaction means a transaction referred to in clause (h) of sub-rule(1) of Rule 2 of Prevention of Money-Laundering (Maintenance of Records) Rules 2005, including an attempted transaction, whether or not made in cash, which to a person acting in good faith: (a) gives rise to a reasonable

Knowledge Base Article

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PMLA Rules from a User POV

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Are there referral points for CoinDCX Web3?

CoinDCX doesn't offer a referral program for CoinDCX Web3 at the moment. Watch this space for more.

Knowledge Base Article

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Okto Points

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What is a Scheduled Offence?

Scheduled offence means, the offences specified under Part A of the Schedule; or the offences specified under Part B of the Schedule if the total value involved in such offences is one crore rupees or more; or the offences specified under Part C of the Schedule.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Will the Spot section show all pairs?

Yes, both C2C and F2C (INR) pairs will be shown in the Spot section.

Knowledge Base Article

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CoinDCX Unified App

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What details are needed for nomination?

We kindly request you to provide the complete name, date of birth, and your relationship with the person you are nominating. Please ensure that the nominee's age and name are accurately entered, matching the details on any National Informatics Centre (NIC) document, such as Aadhaar card, PAN card, D

Knowledge Base Article

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Nomination

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What happens to the proceedings if the nominee dies after the account holder but before the money is paid by CoinDCX?

In the unfortunate event that the nominee passes away after the account holder but before CoinDCX processes the payment, the money will be paid to the heirs or legal representatives of the nominee. We understand the sensitivity of such situations and assure you that we will work with the utmost care

Knowledge Base Article

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Nomination

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24