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What happens if I partially close my position?

Partially closing your position does not reset the Total Funding Fee calculation. The calculation continues from the time you originally opened the position until it is completely closed. Example: You open a BTC/USDT Futures position with a quantity of 1.2 BTC. So far, you have received a cumulative

Knowledge Base Article

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Total Funding

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How is the Total Funding Fee calculated?

The Total Funding Fee is calculated by summing every Funding Fee interval that occurs while your position remains active. Example: You open a BTC/USDT Futures position at 2:00 PM IST. Funding intervals occur at regular intervals: Funding Interval 1: -₹50 Funding Interval 2: -₹20 Funding Interval 3:

Knowledge Base Article

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Total Funding

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Are Order Size Presets saved separately for each pair and margin type?

Yes. Order Size Presets are saved separately for Each Futures pair & Each margin type (INR Margin and USDT Margin). This means you can have different presets for the same pair under different margin modes. Example: BTC/USDT (USDT Margin) → Preset A BTC/USDT (INR Margin) → Preset B When you switch be

Knowledge Base Article

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Trade Preset

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Where are Trade Presets stored?

Trade Presets are stored locally on your device and are not synced to your account. As a result, your saved presets will be removed if you: Clear the app cache or data Uninstall and reinstall the app Log in from a different device Note: If you have important presets saved, we recommend noting them d

Knowledge Base Article

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Trade Preset

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What are Suggested Strategies?

Suggested Strategies are predefined multi-leg options strategies designed to help you get started quickly. Each strategy includes suggested contracts, a PNL chart, maximum profit, maximum loss, and estimated margin. You can add the entire strategy to your basket with a single tap.

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Basket Order

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Why is my Total Funding Fee showing a negative value?

A negative (-) value means you have paid Funding Fees during one or more Funding Fee intervals while your position has been active.

Knowledge Base Article

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Total Funding

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What is the difference between Instant Trade and Review & Modify?

If you create your basket from the Options Chain, you will see the following actions: Instant Trade: Place the basket order immediately after performing the required validations. Review & Modify: Redirects you to the Order Form, where you can review your basket, modify individual contracts, update q

Knowledge Base Article

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Basket Order

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Does the Total Funding Fee include Trading Fees or other charges?

No. The Total Funding Fee only includes the cumulative Funding Fees charged or received for your active Futures position. It does not include Trading Fees, Liquidation Fees, or any other charges.

Knowledge Base Article

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Total Funding

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Why is my Total Funding Fee showing ₹0 or $0?

This may happen if: No Funding Fee Interval has occurred since you opened the position. The cumulative Funding Fee is currently zero. You have recently opened a new position and no Funding Fee has been applied yet.

Knowledge Base Article

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Total Funding

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Will the Total Funding Fee update in real time?

No. The Total Funding Fee updates after each Funding Fee interval. It does not change continuously like Unrealised PnL.

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Total Funding

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Why hasn't my Total Funding Fee changed yet?

The Total Funding Fee is updated only when a Funding Fee interval occurs. If no Funding Fee interval has taken place since you opened your position, the value will remain unchanged.

Knowledge Base Article

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Total Funding

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Can I edit contracts after adding them to the basket?

Yes. Before placing your basket order, you can modify the Buy/Sell side, quantity, order type, and limit price (for Limit Orders) for each contract. You can also remove a contract from the basket if needed.

Knowledge Base Article

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Basket Order

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What's the difference between an OTP and 2FA?

Although both help verify your identity, they work differently: OTP 2FA Sent to your registered email address or mobile number. Generated by the Authenticator app on your device. Used for identity verification during account-related actions. Adds an extra layer of security during login and other sen

Knowledge Base Article

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OTP & Two-Factor Authentication (2FA)

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Can I edit the TP/SL ROE (%) while placing an order?

Yes. You can modify the pre-filled TP/SL ROE (%) before placing the order.

Knowledge Base Article

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Trade Preset

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Why isn't my Google Authenticator code working?

Your verification code may not work if: The code has already expired.Your device's date and time aren't synced automatically.Authenticator App's time zone is not set to ISTYou're entering an older code instead of the latest one. Google Authenticator generates a new verification code every 30 seconds

Knowledge Base Article

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OTP & Two-Factor Authentication (2FA)

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How do I disable Two-Factor Authentication (2FA)?

Follow these steps: Log in to your CoinDCX account.Go to Security.Tap Disable Google Auth.Tap Continue.Enter your Security PIN and tap Send OTP.Enter the OTP sent to your registered email address and the code generated by Google Authenticator.Tap Disable Google Auth. Your 2FA will be disabled succes

Knowledge Base Article

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OTP & Two-Factor Authentication (2FA)

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Why are INR withdrawals temporarily unavailable after enabling or disabling 2FA?

For your account's security, INR withdrawals are temporarily unavailable for 24 hours after enabling or disabling Two-Factor Authentication. This cooling-off period helps protect your account from unauthorized changes and fraudulent withdrawals.

Knowledge Base Article

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OTP & Two-Factor Authentication (2FA)

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Why can't I save TP/SL using an amount?

Auto TP/SL can only be saved using ROE (%) and not a fixed profit or loss amount. This is because: ROE (%) remains consistent regardless of market movement. Trigger prices change with market conditions. The TP/SL trigger price is calculated dynamically using the latest market price (LTP) when the or

Knowledge Base Article

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Trade Preset

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How do I enable Two-Factor Authentication (2FA)?

Follow these steps: Log in to the CoinDCX app.Tap the Profile icon in the top-left corner.Select Security.Tap Google Authenticator.Download Google Authenticator or select I have downloaded.Copy the Secret Key.Open Google Authenticator.Tap the + icon.Enter CoinDCX as the account name.Paste the Secret

Knowledge Base Article

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OTP & Two-Factor Authentication (2FA)

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What is Two-Factor Authentication (2FA)?

Two-Factor Authentication (2FA) adds an extra layer of security to your CoinDCX account. Once enabled, you'll be required to enter a verification code generated by an Authenticator app (eg: Google Authenticator) whenever you log in or perform certain sensitive account actions. Even if someone knows

Knowledge Base Article

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OTP & Two-Factor Authentication (2FA)

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The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
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