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What is Form 16A?

Form 16A is a TDS certificate issued by CoinDCX that shows the TDS deducted and deposited with the Government of India on your behalf. The certificate is generated quarter-wise and can be used while filing your Income Tax Return (ITR).

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Reports

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How will I know how much tokens I will receive?

You will receive as per the holding you had at the snapshot time. ​ For example: Snapshot time: 23 Feb 2023 16:00 hours Your holding; 100 BTC at snapshot time Airdrop Ratio: 1 for every 100 held. ​ You will receive 1 Airdrop token. ​ For now you can check the holding just before the snapshot time, v

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Airdrop

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What is the proceeds of crime as per PMLA Act 2002?

The term "proceeds of crime" refers to any property derived or obtained, either directly or indirectly, by any person or entity as a result of criminal activity or from the value of any such property.

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PMLA Rules from a User POV

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Who can disable my account?

For security reasons, only the account holder can disable their CoinDCX account.

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Disable Account

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Will funding continue to apply before the pair is delisted?

Yes. Funding fees will continue to apply as per the normal funding schedule until the Futures pair is settled at the announced delisting date and time.

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Futures Pair Delisting

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Can I use a different bank account than the one currently active on my UPI app?

Yes. When you are redirected to the UPI app (e.g., GPay or PhonePe) to pay the ₹1, you can select a different bank account linked within that UPI app before making the payment. We will verify whichever account you use to pay the ₹1.

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Verify Bank Account Using UPI

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Why can't I view my Backup Codes again?

For your account's security, Backup Codes are displayed only once when they're generated. If you didn't download or save them, you'll need to reset your Backup Codes to generate a new set.

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Backup Codes

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Where can I view the cryptocurrencies I purchased?

Once your order is successfully executed, the purchased cryptocurrencies will be available under Portfolio → Coins.

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Insta Trading

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Why can't I see my wallet address in the app?

If Crypto Deposits (CD) are disabled on your account, your wallet address will not be visible in the app. This means you will not be able to view, generate, or use any deposit address for future transactions.

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Crypto Access & Eligibility

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What is Average Buying price?

The Average Buying Price is the average price at which you purchased the cryptocurrency you currently hold. If you buy the same cryptocurrency multiple times at different prices, the average buying price is calculated based on all your purchases.

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Portfolio Value

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Can I use someone else's bank account?

No. For security reasons, only bank accounts that belong to you and match your verified KYC details can be linked to your CoinDCX account.

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Verify Bank Account Using Bank Details

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Can CoinDCX calculate my total tax liability?

No. CoinDCX does not calculate your final tax liability. However, you can generate a Tax Report through KoinX, which helps estimate your tax liability based on your trading activity.

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Tax in Crypto

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How do I set up a Login PIN?

You can create a Login PIN after logging in to the CoinDCX app. Follow these steps: Log in to the CoinDCX app.Follow the on-screen prompts to create a Login PIN.Enter a 6-digit PIN of your choice.Re-enter the PIN to confirm. Your Login PIN will be ready to use for future logins.

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Login PIN

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Why is my P&L showing as blank?

Your token's Profit & Loss (P&L) may appear blank if the token has insufficient liquidity or if it is no longer published or supported on CoinDCX Web3. In such cases, the platform may be unable to determine a reliable market price to calculate and display your P&L.

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Web3 Safety & Security

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What are a reporting entity’s obligations with regard to risk mitigation?

Every reporting entity is required to exercise ongoing due diligence with respect to the business relationship with every client and closely examine the transactions in order to ensure that they are consistent with their knowledge of the client, his business and risk profile and where necessary, the

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PMLA Rules from a Reporting Entity POV

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Can I use the same drawing properties for other pairs?

Yes, once saved, your Drawing Template can be applied across different pairs. This helps you maintain a consistent drawing style across all your charts.

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Drawing Template

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How do I change the timeframe on my chart?

You can switch the chart to show different timeframes like 1 minute, 15 minutes, 1 hour, or 1 day from the top toolbar. This helps you zoom in for short-term moves or zoom out to see bigger trends. Just tap the timeframe option and pick the one you need.

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Charts & Indicators

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What should I do if I need help updating my email ID?

If you experience any issues while updating your registered email address or mobile number, or need assistance with the process, you can contact CoinDCX Support by tapping "Chat Now" in the top right corner. Our support team will be happy to assist you.

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Email ID Update

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How do I disable Biometric Login?

If you no longer wish to use biometrics: Open the CoinDCX app.Go to Profile > Security Settings.Select Biometric Login.Turn off the Biometric Login toggle.Confirm your choice if prompted. You can continue using your Login PIN or password to access your account.

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Biometric Login

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What if the amount matches in my TDS Certificate but not on the Income Tax Portal?

If the TDS amount matches in your Trade Report and TDS Certificate but differs from what you see on the Income Tax Portal, there is generally no impact on your ability to claim the TDS. This is because the Income Tax Portal may display the cumulative TDS credited against your PAN for the financial y

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Tax Deducted at Source (TDS)

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24