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Will I receive reminders to maintain balance?

Yes, you will receive in-app nudges across the Homepage, Invest, and Portfolio sections, along with alerts when your SIP is due in 1 day or 7 days, and a popup reminder if your wallet balance is insufficient for SIPs due within the 24 hours. Additionally, the Funds Planner widget in your Portfolio p

Knowledge Base Article

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Systematic Investment Plan (SIP)

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What is Spot Trading?

Spot Trading allows you to buy and sell cryptocurrencies using the available balance in your wallet. Once your order is successfully executed, the purchased asset is instantly credited to your portfolio, allowing you to hold, trade, or withdraw it With Spot Trading, you can: Buy cryptocurrencies usi

Knowledge Base Article

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Spot Trading

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If I already have sufficient balance in my Product Wallet, will funds still be transferred from my INR Spot Wallet?

No.If your Product Wallet has sufficient funds to place the order, no transfer will be made from your INR Spot Wallet.

Knowledge Base Article

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Unified Wallet

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What is Unified Buying Power?

Unified Buying Power allows you to use both your Product Wallet balance and your INR Spot Wallet balance while placing orders in Futures, Global Futures, and Options. You no longer need to manually transfer funds from your INR Spot Wallet to the respective product wallet before placing an order. If

Knowledge Base Article

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Unified Wallet

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Does this feature work for Spot, Insta, SIP or USDT Margin Futures orders?

No. Unified Buying Power and Auto Transfer are currently supported only for INR-based Futures, Global Futures, and Options.For Spot, Insta, SIP, and USDT-Margined Futures orders, only the balance available in the respective trading wallet can be used. Automatic fund transfers are not supported for t

Knowledge Base Article

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Unified Wallet

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What happens if the transfer fails? Will I lose my funds?

No. If a transfer fails; No funds will be deducted from your INR Spot Wallet & Your balances remain safe and unchanged. You can retry the transaction or use the manual transfer option.

Knowledge Base Article

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Unified Wallet

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What happens if I disable Auto Transfer & Place Order and select "I will Place Order Manually"?

If you select "I will Place Order Manually": Orders will not be placed automatically after fund transfer. Whenever there is a balance shortfall in your Product Wallet, the Order Form will show a Transfer button. Clicking Transfer will move the required funds from your INR Spot Wallet to the Product

Knowledge Base Article

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Unified Wallet

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What is the minimum amount to start a SIP?

You can start a SIP with a minimum investment of ₹100 per installment, making it easy to begin investing with a small amount and gradually build your portfolio over time.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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How is the Available Balance calculated?

Available Balance includes Product Wallet Balance & INR Spot Wallet Balance The following balances are excluded: Locked margin in open positions Open order funds Margin hold amounts Pending withdrawal amounts Any other non-tradable balances Only funds available for trading are considered.

Knowledge Base Article

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Unified Wallet

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If I change my CoinDCX email address linked to my Web3 Wallet, will I still have access?

Yes, provided you have securely saved your Recovery File.If you change your linked email address without having a Recovery File, or if the Recovery File has been lost or deleted, you may not be able to recover access to your Web3 Wallet. To avoid this, we strongly recommend saving your Recovery File

Knowledge Base Article

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Web3 Wallet & Recovery

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Who owns the private key to my Web3 Wallet? Can I access it?

Your Web3 Wallet's private key is securely managed by CoinDCX and stored in an encrypted format. For security reasons, you cannot directly view or access your private key.

Knowledge Base Article

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Web3 Wallet & Recovery

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How can I see my Realized P&L on the Web3 Wallet screen?

Your Realized P&L has been moved from the main wallet screen to the Portfolio Summary for a cleaner experience. To view it: Web3 Wallet → Tap on "Current P&L" → Portfolio Summary There you'll find: Invested Value Current P&L Realized P&L

Knowledge Base Article

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Web3 Wallet & Recovery

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Can I use Unified Buying Power for USDT-Margined Futures?

No. Currently, Unified Buying Power supports INR balances only. USDT-Margined Futures are not supported under this feature.

Knowledge Base Article

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Unified Wallet

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Why can I see a discrepancy in my active PNL?

This happens because your position was opened at an older conversion rate, and the conversion rate has been revised while your position is still active. The Active PNL is always calculated using the latest conversion rate, which may lead to differences in the displayed PNL. Once you close the positi

Knowledge Base Article

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USDT<>INR Conversion Rate

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Can I add contracts of different underlying assets to the same basket?

No. A basket can only contain contracts from a single underlying asset. If you select a contract from a different underlying asset, a separate basket will be created for that asset.

Knowledge Base Article

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Basket Order

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Does a Layout save both drawings and indicators?

Yes, a layout saves both drawings and indicators together for a specific pair. This ensures that your complete chart setup is preserved in one place.

Knowledge Base Article

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Layout

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Will deleting a template remove my existing drawings?

No, deleting a Drawing Template will not affect any drawings already created on your chart. It only removes the saved style settings.

Knowledge Base Article

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Drawing Template

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Will Pair Delisting affect my holdings?

No. Pair Delisting does not affect your token holdings. Your tokens will remain safely stored in your wallet, and you can continue trading them using any other supported trading pairs available on CoinDCX.

Knowledge Base Article

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Pair Delisting

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What information can I view for each contract in the basket?

For each contract, you can view Order Book, Recent Market Trades, Mark Price & Last Traded Price (LTP). You can view the details of one contract at a time by expanding the respective contract in the basket.

Knowledge Base Article

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Basket Order

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Why is CARF important?

CARF is important because it helps tax authorities obtain information about reportable crypto-asset activity, including transactions conducted through participating crypto-asset service providers. This supports greater tax transparency and helps prevent tax evasion involving crypto-assets. ​ For use

Knowledge Base Article

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CARF

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The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24