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Will the deposit or withdrawal fee structure change?

No, the fees for deposits and withdrawals remain the same. However, compliance checks are now more robust, ensuring transactions meet regulatory standards.

Knowledge Base Article

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Custody FAQs

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What is the deposit amount limit for Quick Bank Transfer?

The minimum deposit limit is set at INR 100 and the maximum deposit limit is INR 50,00,000.

Knowledge Base Article

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Quick Bank Transfer

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What is electronic video verification?

Electronic Video Verification is an enhanced due diligence process that involves verifying your identity and location information using video technology. In this procedure, your identity, documents, or specific details are authenticated via a live video call with an authorized CoinDCX representative

Knowledge Base Article

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Verification

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How can a nominee raise the claim?

If you're a nominee and need to make a claim, simply reach out to our support team through chat . Kindly request the transfer of virtual digital assets, and we'll be happy to assist you!

Knowledge Base Article

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Nomination

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What is a Housing Finance Institution?

Housing Finance Institution shall have the same meaning as assigned to it in clause (d) of section 2 of the National Housing Bank Act, 1987.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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How is nomination helpful?

Choosing a nominee is a thoughtful way to ensure smooth transitions within the family in case the account holder passes away. It makes the process of transferring your crypto assets much easier and straightforward during a difficult time, preventing any potential conflicts among family members.

Knowledge Base Article

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Nomination

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What is margin trading (Margin)?

Margin by CoinDCX is the world’s most versatile margin trading platform. With Margin, you can trade cryptos with leverage and maximize your potential. We provide the funding for you to trade against other assets, at a leverage ratio of up to 5:1. The use of margin means you are only required to hold

Knowledge Base Article

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Margin Trading

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What is Airdrop?

An airdrop is an unsolicited distribution of a cryptocurrency token or coin, usually for free, to numerous wallet addresses. This is distributed in a specific ratio, i.e. 1 free tokens for every 100 held at 23 Feb 2023 16:00 hours. This is usually done by taking a snapshot of the tokens balances whi

Knowledge Base Article

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Airdrop

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What is the price of the conversion in base currency, such as USDT or BTC?

The current market price of the base token will be considered on the date of the conversion. For example, the current USDT price will be considered for USDT conversion. ​ The amount that would be credited will be post deducting 1 % TDS.

Knowledge Base Article

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Delisting

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Is it available on Lite and Pro?

Yes, it's available on both Lite and Pro mode.

Knowledge Base Article

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Getting Started

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How do I start using the API?

Log in to your CoinDCX main account. Go to the API section. Create or find your API key. Check the API documentation for details on how to use it.

Knowledge Base Article

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Sub-Account Balance Transfer API

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How are Okto Points calculated and when will they be credited?

Okto Points are calculated every week, with the earning period closing on Thursdays. This weekly cycle ensures that all your activities from the previous week contribute to your points balance. The more you interact and transact in Web3 mode, the more Okto Points you'll accumulate.

Knowledge Base Article

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Okto Points

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Are points credited instantly?

The Okto Points will be added to your CoinDCX Web3 points section on a weekly basis. Points will be processed and added to your account every Friday at 7:30 PM IST.

Knowledge Base Article

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Okto Points

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Is 1% TDS applicable for SIP?

TDS will not be applicable for Systematic Investment Plan (SIP) orders because you are buying crypto-assets via SIP. The TDS is applicable only on selling crypto assets. When you make a SIP transaction, the token gets added to your portfolio. If you choose to sell that token from your portfolio, the

Knowledge Base Article

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TDS for CoinDCX App Users

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What is Average Buying price?

It is the average price at which you have bought the coin that you currently hold. Kindly note the average buying price may vary at the time of actual selling as per the constantly changing market value.

Knowledge Base Article

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Portfolio Value

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Can I still trade or use INR deposits and withdrawals?

Yes, even though your CDW access is restricted, you can continue to deposit and withdraw INR as usual and engage in trading activities on our platform.

Knowledge Base Article

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Crypto Deposit/Withdrawal Access Restriction

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How can I reduce or extend my SIP duration?

We currently do not have any fixed lock-in period for Systematic Investment Plan (SIP), thus you can cancel or continue your SIP for as long as you like.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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Why are you reviewing or closing the product now?

As a customer-focused platform, we periodically review our products to ensure they remain aligned with their intended design, risk exposure, and market conditions. Based on our recent review, we determined that Advanced Earn no longer meets the intended risk–return expectations. As a result, we have

Knowledge Base Article

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Latest Updates on Advanced Earn

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What is a stop loss?

Stop loss is a price level on your investment that basically determines how much loss you are willing to take on the crypto you have bought.

Knowledge Base Article

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Futures Trading

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How does the TP/SL Future works?

When placing a market or limit order, you’ll see an option to add TPSL values. After you enter your order details, you can input your desired Take Profit and Stop Loss prices. Once the order starts filling, the TP/SL will automatically apply to the entire position.

Knowledge Base Article

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TP/SL Feature

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24