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What is the 1% TDS and where will it be applicable?

As per revised Income Tax regulations, the 1% TDS will be applicable with effect from July 01, 2022 on “Payment on transfer of Virtual Digital Asset”. Here’s the official link to the Income Tax Website. Please refer to Section 194S, which mentions the taxation rules on Virtual Digital Assets: https:

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TDS for CoinDCX Pro Users

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Who owns the private key to my Web3 wallet? Can I access it?

You do not have direct access to your private key. CoinDCX securely stores it in an encrypted format, so only they have custody of it, ensuring it remains safe.

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WEB 3 Custody

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What should I do if somebody has unauthorised access to my account?

If you ever suspect that someone might be accessing your CoinDCX account without your permission, we kindly ask you to reach out to our support team for assistance. You can contact them through chat, and they will be happy to help you further. Your security is important to us, and we're here to ensu

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Account Closure

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How is Advanced Earn Different from Simple Earn?

Simple Earn is a product where users can enjoy low risk returns with no lock-in period. Simple earn deploys tokens in low-risk avenues like staking and Margin products which reduces the risk of loss of tokens. Advanced Earn provides an opportunity for higher returns with a minimum lock-in period, al

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Advanced Earn

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Is SIP a risky investment?

None of us are strangers to the fact that cryptos are high-risk assets. However, as compared to any other mode of investment, Systematic Investment Plan (SIP) is less risky as you will invest periodically, the amount of investment is of your choice and the period of investment is also as per your pr

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Systematic Investment Plan (SIP)

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In case of a short position:

Adding margin will increase the leverage and the hard liquidation price Removing margin will decrease the leverage and the hard liquidation price

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Margin Trading

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Can a reporting entity be penalized for not complying with the obligations of maintenance of records under PMLA, 2002?

Yes, under section 13 of the Prevention of Money Laundering Act, 2002. If the Director, in the course of any inquiry, finds that a reporting entity or its designated director on the Board or any of its employees has failed to comply with the obligations under Chapter IV of the Prevention of Money La

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PMLA Rules from a Reporting Entity POV

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What are the benefits of participating in the Rewards Hub?

User will be able to earn rewards in the form of inr or crypto tokens /coins

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Reward Hub

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How can I track and manage my earned rewards?

Your rewards can be found in Rewards Hub > My Rewards

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Reward Hub

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Can I still access my Web3 assets if I change my email?

Yes, as long as you have your recovery file saved, you can continue to access your Web3 assets even if you change your email address.

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WEB 3 Recovery

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What are Web3 Points?

Okto Points are more than mere rewards; they serve as your gateway to becoming an integral part of CoinDCX’s pioneering journey into the future of decentralized finance. As the foundational element of our mission to democratize access to Web3, Okto Points offers unparalleled opportunities for our de

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Okto Points

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Who is eligible for Crypto Withdrawal (CW) access?

Crypto Withdrawal (CW) Access: Crypto withdrawal eligibility follows stricter guidelines under our novel model. To access CW, you must: Successfully complete the KYC process. Maintain a low-risk assessment based on your account activity. Meet all compliance and security requirements. ​ Note: CW acce

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Crypto Withdrawal access

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What is a Short Position?

In this position, funds (that the trader doesn’t own) are sold first and then bought at a later time. So when you open a short position, the exchange sells the crypto on your behalf and you owe the quantity of crypto involved in the trade, to the exchange. At a later point, you return this obligatio

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Margin Trading

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What is Crypto Withdrawal (CW) and who is eligible?

Crypto Withdrawal (CW) lets you transfer your assets from CoinDCX to another wallet or exchange. Only users who have completed KYC and passed Enhanced Due Diligence (EDD) can withdraw crypto.

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Crypto Deposit & Withdrawal (CDW) & Travel Rule

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Where can I get more information or assistance?

For any questions or concerns, please contact our support team through the in-app help section or at the official support email.

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Web3 - Fee Update

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What happens if I cancel my SIP?

Once you cancel your Systematic Investment Plan (SIP), no further instalments are deducted, however, if you wish to withdraw the invested amount, you can sell the tokens available in your portfolio.

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Systematic Investment Plan (SIP)

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Why should I trade on Margin?

There are 4 benefits of trading on Margin: ◆Hedging and better risk management ◆Low Transaction costs ◆Exposure: Traders can bet against an asset’s performance without owning it ◆Leverage: Traders can enter positions that are larger than their account balance

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Margin Trading

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Why should I use the CoinDCX Futures API?

The CoinDCX Futures API offers numerous advantages, including the power of India's largest crypto trading platform, extreme liquidity for fast trades, diverse market opportunities, competitive fees, high rate limits for uninterrupted trading, 24x7 trading flexibility, and dedicated key account manag

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Trading Related Queries

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Why is my transaction status showing the message ‘KYC_needed’?

This message indicates that you have exceeded your non-KYC transaction limit of INR 10,000. Henceforth, in order to add funds into your CoinDCX account, you will have to mandatorily complete your KYC. Once your KYC is approved, your funds will be credited into your CoinDCX account at the earliest.

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Quick Bank Transfer

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What is spot trading (Spot by CoinDCX)?

Spot trade, also known as a spot transaction, refers to trading of cryptos for instant delivery/ exchange. While using Spot by CoinDCX, you must have adequate balances in one currency to exchange for another. For example, depositing INR in order to exchange for BTC on the BTC/INR pair. After executi

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Trading Related Queries

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24