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How to transfer funds from AXIS Bank app to CoinDCX wallet?

Follow these steps to add funds in your CoinDCX wallet 1. Click ‘Add’ on the homepage of CoinDCX app and then select ‘Add Funds’. ​ ​ ​ ​ 2. Enter the amount you want to transfer to your CoinDCX wallet and proceed. ​ ​​ ​ 3. Choose Net Banking option and click on ‘Continue‘ to proceed adding funds t

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INR Deposit Guide (As per the Bank)

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How to avoid/stop CoinDCX emails from going to the spam/junk folder?

Having trouble finding our emails? Follow these simple steps to make sure they land in your inbox: ​ For Outlook: 1. Log in to your Outlook email and click on [Settings]. 2. Select [View all Outlook settings]. 3. Choose [Email] and then click on [Junk email]. 4. You'll find [Safe senders and domains

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Email

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Will the Spot section show all pairs?

Yes, both C2C and F2C (INR) pairs will be shown in the Spot section.

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CoinDCX Unified App

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How do I become a Prime User?

Membership is by invitation only for High Net Worth Individuals (HNIs) with an investment capacity of ₹50 lakhs or more, and customers with an existing minimum portfolio on CoinDCX. If you meet the criteria, the Prime team will reach out to you via email, WhatsApp, or call.

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CoinDCX prime

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Can we add any token from CoinDCX to CoinDCX Web 3 and vice versa?

You have the flexibility to transfer tokens from a curated selection. This initial list comprises USDT, USDC, and several native tokens, with plans to expand it soon.

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Transfer

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Why did my bank account verification fail?

Bank account verification may occasionally fail for a number of reasons. You will get an email if the verification of your bank account was unsuccessful along with a detailed explanation. Please read the email and follow the instructions to re-verify your bank account. Please make sure you follow th

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Pending/Rejected/Fail Status

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How to Enable Trusted Withdrawals?

Enabling withdrawals is a one-step procedure. Click on the Enable Only-Trusted toggle beside the “Add Address” button. And you will get the following screen. Once you enter your Withdrawal password, you will be asked to enter your one-time 2FA. Trusted withdrawal is activated as soon as you accept t

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Account Related

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What is the Rewards Hub?

The Rewards Hub is a centralized section on CoinDCX app where users can participate in rewards campaigns/tasks and manage rewards they've earned.

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Reward Hub

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Who can use this API?

It’s available for users who have a main CoinDCX account with SUB-ACCOUNTS SET UP. You also need API access to use it. For security reasons, only API keys generated post July 31st, 2024 will have access to these APIs. Note: Only the master account will have access to THE SUB-ACCOUNT TRANSFER API and

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Sub-Account Balance Transfer API

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How do I remove Paytm bank from CoinDCX and update a new bank account?

You can update your bank details easily by following these steps: Log in to your CoinDCX app. Click on the profile icon. Go to 'Account settings'. Select 'Account details'. Click the 'Remove bank account' option and confirm by selecting 'Remove Bank account'. Once the existing bank account is remove

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Verification

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How to keep your funds secure on CoinDCX?

If you are an existing user of CoinDCX Pro and have secured your account already with a security rating of 4/4 then your funds are completely secure. For the existing users who have not secured their CoinDCX Pro account or the new users who have joined CoinDCX, there are multiple ways in which you c

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Account Related

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What is the TP/SL feature on order form?

The TPSL (Take Profit/Stop Loss) feature allows you to set your Take Profit and Stop Loss levels while placing a new order, instead of having to set them after the position is created.

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TP/SL Feature

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What are the CDD Measures for Unincorporated Association or a body of individuals as per PMLA Act 2002?

In case the customer is a body of individuals following documents are required for due diligence resolution of the managing body of such association or body of individuals; Permanent account number or Form No.60 of the unincorporated association or a body of individuals; power of attorney granted to

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PMLA Rules from a User POV

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Is the passive return guaranteed?

When you initiate a transaction, the rate displayed for the selected token at that moment represents the guaranteed passive return. This rate is determined based on: The agreed-upon duration of the investment. The minimum or agreed tenure. The disclosed risks associated with Crypto Assets. Please en

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Simple Earn

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What does the search experience look like?

The search will show: Recent searches. Top searches in Spot and Futures. Related tokens and pairs with relevant tags.

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CoinDCX Unified App

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Are there any fees on SIP?

No, there are no additional or hidden fees.

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Systematic Investment Plan (SIP)

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What is a Co-operative Bank?

Co-operative bank shall have the same meaning as assigned to it in clause(dd) of section 2 of the Deposit Insurance and Credit Guarantee Corporation Act 1961.

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PMLA Rules from a Reporting Entity POV

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What is margin trading (DCXmargin)?

DCXmargin is the margin trading platform of CoinDCX. With DCXmargin, you do not need to "own" or have possession of the underlying asset to enter a contract. We provide the funding for you to trade against other assets, at a leverage ratio of up to 5:1. The use of margin means you are only required

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Margin Trading

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How can I delete or block the devices I have once used to login to my CoinDCX Account?

Login to your CoinDCX account at https://coindcx.com/login. Click on the top right profile icon on the screen and click on ‘Profile’ >> Security.Under ‘Authentication’, you will get the option of ‘Verified Devices’’. Click on ‘Manage’Under ‘Signed Out’, you will be able to see all the devices you ha

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Account Related

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How can I track my returns?

Keep tabs on your earnings every day by checking the 'Your Earnings' section in the Earn tab on your CoinDCX app. It's a handy way to stay updated on your returns!

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Simple Earn

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24