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Which trading pairs are available in Spot Trading?

You can trade on Spot using INR Pairs (e.g., BTC/INR) & Crypto-to-Crypto (C2C) Pairs

Knowledge Base Article

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Spot Trading

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What is the difference between CoinDCX and CoinDCX Pro?

CoinDCX Pro is the parent brand that offers products like Spot, Margin, Earn and Insta among others. CoinDCX App is a simpler version of CoinDCX Pro (app/web) and an extension of Insta on CoinDCX Pro where users do not have to wait for the execution of their orders in the market. ​ Currently, on Coi

Knowledge Base Article

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Trading on CoinDCX

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How do SIP installments work on CoinDCX?

SIP installments are deducted from your INR/Spot Wallet based on your selected schedule. After deducting applicable fees, the token is credited to your portfolio at the current market price. If your wallet balance is insufficient, the installment will be skipped, but your SIP will remain active.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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From which wallet is the SIP amount deducted?

SIP installments are deducted from your INR/Spot Wallet. It is important to maintain sufficient balance in this wallet before the scheduled installment date, as the amount will be automatically debited from here for each SIP cycle.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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When do I have to pay funding charges?

Funding charges apply only if you have an active position during the funding interval. Whether you pay or receive funding depends on the funding rate: If the contract is trading above the oracle price, the funding rate is positive → Long position holders pay funding to short holders ​ If the contrac

Knowledge Base Article

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Global Futures

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What if I have an existing Paytm bank account linked to CoinDCX?

Due to recent Government regulations on Paytm Bank, Paytm bank accounts cannot be added for deposits on CoinDCX. We recommend changing your registered bank account to any other bank account. Refer to this FAQ on how to change bank accounts. ​ ​We appreciate your understanding as we aim to provide a

Knowledge Base Article

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Paytm Bank Account

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What if I need help with the API?

Check the API documentation and help guides on our website. Contact CoinDCX support via our Chat support from help & support section.

Knowledge Base Article

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Sub-Account Balance Transfer API

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Why can I not see the Net PNL of my closed position?

The Net PNL for your closed position will be reflected after one day. This delay occurs because your position was settled at a different conversion rate, and the system takes time to complete the final settlement calculation.

Knowledge Base Article

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USDT<>INR Conversion Rate

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How to transfer funds from Union Bank of India app to CoinDCX wallet?

Follow these steps to add funds in your CoinDCX wallet 1. Click ‘Add’ on the homepage of CoinDCX app and then select ‘Add Funds’. ​ ​ ​ ​ 2. Enter the amount you want to transfer to your CoinDCX wallet and proceed. ​ ​​ ​ 3. Choose Net Banking option and click on ‘Continue‘ to proceed adding funds t

Knowledge Base Article

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INR Deposit Guide (As per the Bank)

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Why am I not able to use Quick Bank Transfer (IDBI bank account) payment mode?

As a company, we are constantly seeking ways to enhance user experience and streamline processes. Quick Bank Transfer (IDBI bank account) has been discontinued as part of our ongoing efforts to explore faster deposit methods and provide our users with an improved experience.

Knowledge Base Article

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Quick Bank Transfer

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What cryptos are supported on CoinDCX App?

Currently, on CoinDCX App, users can buy or sell the top 130+ tokens. These tokens have been selected based on their use cases, demand and liquidity in the market. Please note that there might be price differences for the same token on CoinDCX App and CoinDCX Pro App because the order books are sepa

Knowledge Base Article

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Trading on CoinDCX

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What is a Co-operative Bank?

Co-operative bank shall have the same meaning as assigned to it in clause(dd) of section 2 of the Deposit Insurance and Credit Guarantee Corporation Act 1961.

Knowledge Base Article

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PMLA Rules from a Reporting Entity POV

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Will I incur gas fees when adding and sending funds?

Yes, gas fees apply to all transactions on the blockchain.

Knowledge Base Article

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Transfer

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Can I deposit money from someone else's bank account into my CoinDCX account?

No. The deposit MUST be done only from the bank account that you have linked with your CoinDCX profile.

Knowledge Base Article

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Net Banking - Deposit Method

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Is it possible to convert an account from retail to Enterprise or vice versa?

We have a policy in place that ensures the stability and integrity of our account setups. Once an account is designated as a specific type, whether it's retail or Enterprise, it remains in that category without the option to change to a different type. This policy maintains consistency and security

Knowledge Base Article

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Enterprise Onboarding

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How do cold wallets protect our assets?

Cold wallets keep most of the assets offline, away from internet exposure. This works much like offline custody and secure storage that isn’t vulnerable to online attacks.

Knowledge Base Article

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Trust & Transparency Centre

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How do I sell cryptocurrencies on the CoinDCX Website?

Log in to the CoinDCX Website. Navigate to Trade → Coins. Search for the cryptocurrency or trading pair. Click Sell. Select the order type Market, Limit & Stop Limit (Available only for supported C2C pairs) Enter the quantity or amount you want to sell. Enter the price (for Limit or Stop Limit order

Knowledge Base Article

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Spot Trading

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Will I receive reminders to maintain balance?

Yes, you will receive in-app nudges across the Homepage, Invest, and Portfolio sections, along with alerts when your SIP is due in 1 day or 7 days, and a popup reminder if your wallet balance is insufficient for SIPs due within the 24 hours. Additionally, the Funds Planner widget in your Portfolio p

Knowledge Base Article

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Systematic Investment Plan (SIP)

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What is gas/transfer fees?

Gas fees represent the charges imposed by the blockchain for ensuring its security.

Knowledge Base Article

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Transfer

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Can I modify an existing SIP?

No, you cannot modify the amount or frequency of an existing SIP once it has been created. However, you can easily set up a new SIP for the same token with a different amount or frequency based on your preference, while keeping your existing SIP active if needed.

Knowledge Base Article

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Systematic Investment Plan (SIP)

Build your crypto portfolio on CoinDCX - a safe, simple and a compliant crypto investment app.

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24