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How can I update a Deposit Request created with an Incorrect Reference Number (Reference Mismatch)?

If you want to update or edit your deposit details, like transaction amount, transaction ID / UTR / reference number, you can follow these steps on CoinDCX App. Login to your CoinDCX app and click on the profile icon. Go to ‘Available to Invest’. Visit ‘Transactions’ and select the transaction you w

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INR Deposits

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What are Crypto Options?

Crypto options are financial contracts that give you the right, but not the obligation, to buy or sell a crypto asset at a predetermined price on or before a specific date

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Crypto Options

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Who has the responsibility to furnish information to Director, FIU-IND

Every reporting is required to communicate to the Director the name, designation and address of the Designated Director and the Principal Officer. The Principal Officer shall furnish the information referred to in Rule 3 of Prevention of Money-Laundering (Maintenance of Records) Rules 2005, to the D

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PMLA Rules from a Reporting Entity POV

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Can foreign entities open an Enterprise account?

We appreciate your interest in our platform. Currently, we are exclusively onboarding Indian entities to comply with regulatory standards. To ensure adherence to these requirements, we kindly request valid Indian enterprise KYC documentation from our users. We understand that this may pose a limitat

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Enterprise Onboarding

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How can I adjust my position? What happens if I adjust my position?

You can adjust your position by: 1. Changing leverage 2. Adding or removing margin 3. Changing the liquidation price While adjusting your position, if margin is being removed and if the USDT/INR conversion rate has changed after you entered the position, then any difference due to the conversion r

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INR Margin Futures

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What is the price of the conversion in base currency, such as USDT or BTC?

The current market price of the base token will be considered on the date of the conversion. For example, the current USDT price will be considered for USDT conversion. The amount that would be credited will be post deducting 1 % TDS.

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Delisting

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Will I see my TP/SL values on the order details page?

Yes, once you set your TP/SL values, they will be visible on your active orders list and in the order details.

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TP/SL Feature

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What are the new custom ROE% buttons in TP/SL?

When you open the TP/SL screen, you’ll see quick-select buttons for common ROE% levels. For Take Profit (TP): ROE% buttons will show your active PNL% + preset values (rounded to nearest 5%). For Stop Loss (SL): ROE% buttons will show your current ROE – preset values (also rounded to nearest 5%).

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TP/SL (Take Profit & Stop Loss) Updates

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Will my TP/SL update instantly when I change inputs?

Yes. Any change you make in: Trigger Price field, ROE% field, or +/– buttons will instantly update the other fields in real time.

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TP/SL (Take Profit & Stop Loss) Updates

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What do I do if I see suspicious activity in my account?

If you come across any suspicious activity, please contact our customer support immediately and raise a support ticket. Also, we recommend that you change your password and enable 2FA for better security.

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Account Related

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Will enabling CW affect my INR transactions?

Yes, enabling Crypto Withdrawal (CW) will impact your INR transactions. Once CW is enabled, UPI deposits will no longer be available for your account. However, you can continue to deposit and withdraw INR using other available methods, provided you comply with all regulations.

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Crypto Withdrawal access

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What is ROE% and how is it used for TP/SL?

ROE% (Return on Equity) shows your profit or loss as a percentage of your margin. Now, you can set TP/SL by: Entering a trigger price, or Entering a desired ROE% Both fields update each other in real time.

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TP/SL (Take Profit & Stop Loss) Updates

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What is the minimum amount I can invest with SIP?

There are no fixed values for our Systematic Investment Plan (SIP). You can start SIP with any amount between INR 200 (minimum) & INR 50, 000 (max) on a weekly frequency basis.

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Systematic Investment Plan (SIP)

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Where should I save the recovery file?

It is recommended to save the recovery file in a secure location, such as an encrypted storage device or a trusted cloud storage service, so you can access it anytime.

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WEB 3 Recovery

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Why should I use this API?

Instant Transfers: Move funds quickly and efficiently. Better Management: Easily handle and move money between different accounts and wallets. Control Liquidity: Keep your trading accounts and wallets well funded as needed.

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