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What is an Indicator Template?

An Indicator Template is a saved combination of indicators along with their settings, such as inputs and styles. It allows you to quickly apply the same set of indicators to any chart without having to configure them again each time.

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Indicator Template

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How can a Sub-Account access the Webhook Dashboard?

A Sub-Account can access the Webhook Dashboard from the website. ​ (Log in to the website: https://coindcx.com/, click on the profile icon in the top right corner, Tap Profile and then Webhook Dashboard) ​ Note: 2FA is mandatory to access the Webhook Dashboard. ​ Webhook keys can be created and mana

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Permissions & Access

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What if my DigiLocker verification is taking too long?

If the DigiLocker verification takes longer than expected, the flow may move you to the Aadhaar Number + DigiLocker PIN screen. Continue with the Aadhaar number and DigiLocker PIN to complete verification. If you are unable to proceed, please feel free to contact CoinDCX Support.

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DigiLocker – Aadhaar & PIN Verification

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Can I create multiple SIPs?

Yes, you can create multiple SIPs based on your investment needs. You can set up multiple SIPs for the same token with different amounts and frequencies (for example, one weekly SIP and another monthly SIP), or you can start SIPs across multiple tokens at the same time to diversify your investments.

Knowledge Base Article

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Systematic Investment Plan (SIP)

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Can I hide or unhide my Past Futures Trading P&L?

Yes. On the History page, you have the option to hide or unhide your Past Futures Trading P&L based on your preference.

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Past PNL Enhancement

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Why can't I view my Backup Codes again?

For your account's security, Backup Codes are displayed only once when they're generated. If you didn't download or save them, you'll need to reset your Backup Codes to generate a new set.

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Backup Codes

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What is a nominee?

A nominee is a person you choose to receive the assets held in your CoinDCX account in the unfortunate event of your demise. Adding a nominee helps simplify the asset transmission process, subject to applicable laws and verification requirements.

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Nomination

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What should I do if my passport image is unclear?

Retake the passport image and make sure: The image is clear.Both the front and back of the passport are captured.All four corners are visible.Your Passport Number, Name, Date of Birth, and Expiry Date can be clearly read. If you’re still unable to complete the verification, Contact CoinDCX Support.

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Passport Verification

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What are Suggested Strategies?

Suggested Strategies are predefined multi-leg options strategies designed to help you get started quickly. Each strategy includes suggested contracts, a PNL chart, maximum profit, maximum loss, and estimated margin. You can add the entire strategy to your basket with a single tap.

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Basket Order

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Can I decide how my assets are shared between nominees?

Yes. If you've added two nominees, you can choose the percentage of assets allocated to each nominee. Important: The combined share of all nominees must equal 100%.

Knowledge Base Article

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Nomination

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How do I sell a cryptocurrency using Insta on the Website?

Log in to your CoinDCX account. Go to Trade → Coins → Quick Buy. Search for and select the cryptocurrency. Choose Sell. You will see the Estimated Selling Price, which reflects the best available market price. It may differ from the buying price. Enter the quantity you want to sell. Review the estim

Knowledge Base Article

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Insta Trading

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Will every delisted token be available for transfer to private wallets?

No. External Wallet Transfer may not be available for every delisted token.CoinDCX regularly reviews and updates the list of eligible delisted tokens. If a delisted token is eligible for external wallet transfer, the option will be made available to eligible users during the applicable transfer wind

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External Wallet Transfer

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Can I add or update a nominee on the CoinDCX website?

No. The nominee feature is currently available only on the CoinDCX App.

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Nomination

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Can I create multiple Sub-Accounts using the same email address?

No. Each Sub-Account must be registered with a unique email address.

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Account Creation & Activation

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Can I switch from PIN-less login to Login with PIN?

Yes. If PIN-less login is not working, you can select Login with PIN on the DigiLocker screen and continue using your Aadhaar number and DigiLocker PIN.

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DigiLocker – Aadhaar & PIN Verification

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Will I receive reminders to maintain balance?

Yes, you will receive in-app nudges across the Homepage, Invest, and Portfolio sections, along with alerts when your SIP is due in 1 day or 7 days, and a popup reminder if your wallet balance is insufficient for SIPs due within the 24 hours. Additionally, the Funds Planner widget in your Portfolio p

Knowledge Base Article

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Systematic Investment Plan (SIP)

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What is the age limit for nominees?

To be eligible, kindly make sure the nominee is at least 18 years old, meeting the minimum legal age requirement.

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Nomination

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How do I enable Biometric Login?

You can enable Biometric Login from the CoinDCX app. Follow these steps: ​ Log in to the CoinDCX app.Tap the Profile icon.Go to Security Settings.Select Biometric Login.Turn on the Biometric Login toggle.Verify your identity using your device's fingerprint or Face ID. Once enabled, you can use biome

Knowledge Base Article

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Biometric Login

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Does adding a nominee make them the legal owner of my assets?

No. Adding a nominee helps identify the person to receive your assets through the transmission process. However, a nomination does not override applicable succession laws or a valid Will. The rights of legal heirs and beneficiaries will be determined in accordance with applicable law.

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Nomination

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Is KYC required to update my email ID?

Yes. Your account must be KYC-verified before you can update your email ID via the self-service flow. If your KYC isn't complete, please complete it first and then try updating your email ID.

Knowledge Base Article

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Email ID Update

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DISCLAIMER

The information and material contained herein are subject to change without prior notice including prices which may fluctuate based on market demand and supply. The material available on the site is proprietary to CoinDCX, its parent, Licensor and/or its affiliates and is for informational purposes and informed investors only. This material is not: (i) an offer, or solicitation of an offer, to invest in, or to buy or sell, any interests or shares, or to participate in any investment or trading strategy, or (ii) intended to provide accounting, legal, or tax advice, or investment recommendations. Note Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.

*Data sourced from Looker app as on 01st May,2023
*Data as on 01st May,2023
*Quarterly trading volume for Q4 FY'22. Currency conversion rate applied as in data capturing period
*FIU Registered entity, NEBLIO TECHNOLOGIES PVT LTD
*Certified in India for May 2023-24